Have rented from them a few times and have had great service and they have been helpful.
Very happy with their service.
If I could give less than one star I would. Had an appointment which was confirmed. Scheduled it on July 11th. Told parts would need to be ordered so appointment made for July 20th. Without my knowledge, Appointment was then changed to 2 and a half weeks later, August 6th. I was not notified. Showed up for the appointment and found out about the change. Had my name wrong in the computer. Informed they could not do it today because they did not have parts. Totally messed up....attempted to talk with a manager. After 4 phone calls ended up leaving message. Update: spoke with manager, stated parts were On order but couldnt tell me when it would be in. Kept talking to other people while on the phone with me. Had an I dont care attitude. Unfortunate for Uhaul. Poor customer service poor attitudes = poor business
Very reasonable prices and great service
First thing I said to my wife was, if the owner knew how the very short conversation I had with whoever I talked went, they should be concerned. Very poor customer service... I actually thought I got the wrong number and had called a residence. Very uninterested and who cares about business.
NOTHING but GREAT THINGS TO SAY ABOUT EQUIPMENT AND PERSONNEL!
BAD SERVICE and customer service its not easy to work with U-Haul