If your looking for hot tub with no customer service or anyone to ever return your calls back on product control issues I would buy from here. I have screws all stripped on mine and they will not return my call to help with this issue and my drain valve is not hooked up either so I have to pump water out every change. Horrible customer service and service in general. You drop 12k on a hot tub and they never gave me a starter package or any fallow up calls on how everything is going I will not buy from tubs of fun again and I will not refer anyone to them…
I got my hot tub installed today March. Initially I bought a hot tub I thought would fit the opening of my door. Come to find out it was too big for the opening of the door in my house (my fault) .Tubs of fun went above and beyond to make it right for me. Since they knew I was excited to get my new spa installed today. What a disappointment when it didn’t fit but we jumped into action and they found me another one that was smaller that would fit. They compensated me the difference. The crew that took out my old one and installed my new one were very nice and respectful. They made sure they didn’t damage anything. I was kind of nervous how it would go with all the mud and slop outside right now. The whole process went very well considering all factors. They were ahead of schedule,very prompt, and very helpful plus very honest with me. My overall experience was very good. I would definitely recommend working with them again.
I purchased a pool from Tubbs of Fun in 2016. They came and installed the pool. The following spring the sides were caving inward and potentially was not safe to use. The owner immediately responded and came to my home in Jamestown. He worked with the manufacture and tried to repair the issue. The following year I continued to have the same problem and Tubbs of Fun came up with a plan and presented me with it. They replaced the pool and as a precaution not to have further problems they installed a concrete type surface to place the new pool on top of. We were beyond satisfied with the service and warranty! I would highly recommend their business! They aim to satisfy their costumers! We love our pool!
We bought a new hot tub and gazebo. Great people, very helpful. But we warn you. DO NOT FINANCE through them. The bank they deal with are crooks. They give you 0% for one year which ended up only being 10 months for us. The interest then jumps up to 23% and you are fined 6 grand. They tell you to find another lender before the time is up. But not many banks want to give a loan for a used hot tub. We are actually shocked good people like tubs of fun would finance through loan sharks/mafia. Had I known their financing was so horrible I would have gone another route or never purchased a hot tub to begin with. Staff, owners and products are great.
Dont look any further than Tubs of Fun. Excellent Service that goes above and beyond to make a customer happy. Thanks Karen & Brendan!!
They have hot tubs in stock
Great people to deal with. Dan & Cole went over & above to install our hot tub, helping me move things & positioning it just right!! I would definitely recommend Tubs of Fun!
I purchased a new Bullfrog Spa from Andy. He was knowledgeable and extremely helpful. He took the time to answer all my questions and seamed genuinely interested in making sure I got the tub that suites my needs best. His tech delivered, setup and gave me easy instructions to operate and maintain my spa.I highly recommend this company!
I had a great experience with Steve. He answered all my questions and knew a lot about the product everything I needed to know he was able to provide for me. Great place and friendly people. Thanks Tub of fun for my new Hottub.
I am very happy with the service and products provided by Tubs of Fun. From sales to installation, the people Ive encountered have been professional and helpful. I would recommend this company.
I worked with Steven at Tubs of fun, he was knowledgeable and great to work with, found me the exact tub I was looking for and was able to answer all my questions. Kevin from the Service team is fantastic as well, had my tub installed in no time and walked me through everything I needed to know, would highly recommend Tubs of Fun!
These guys are straight up professional!!! Awesome service, follow up, and communication. From sales to install to follow up they were great to work with. Highly recommended. We love our new hot tub and the crew at Tubs of Fun.
From sales to service, Tubs of Fun has always been willing to go the extra mile. The staff was friendly and knowledgable during our entire experience. We love our new Jacuzzi and would recommend to anyone who is currently searching to purchase a hot tub!
Great place to buy a hot tub, ask for Dave he knows them well and they take care of any problem you might have
Extremely helpful and friendly staff. The area is lucky to have this company.
I would recommend Tubs of Fun to anyone in the area wanting to buy a hot tub or have an existing tub repaired. In my case, Brendan and his team handled a very messy repair job promptly and efficiently, all the while giving me updates on progress. When it comes time to buy a new tub I’ll be sure to go back to them. -Jonathan Mond
Got my jacuzzi hot tub here. Delivered to my place and was ready to enjoy that night. Awesome sales staff.
This past spring we purchased a 24 ft above ground pool from Tubs of Fun. From ordering to installation, we had a stellar experience! Andy and his crew were courteous, knowledgeable and dependable. As new pool owners, we had A LOT of questions. They were always happy to answer all our questions. Their service didnt end with the sale. Andy kept in contact with us throughout the summer to make sure everything was going well with the pool. We recommend Tubs of Fun to our friends and neighbors because we know theyll have a positive experience.-Kathy Escherich & Matt and Debbie Huseby
Great place to get a great deal on a hot tub!! Very helpful and knowledgeable sales people and willing to help to get you the best one for the money youb want to spend.
Excellent service great group of people. Austin was extremely helpful and knowledgeable about the hot tubs we were looking at!
Prices seem high, good news is there is wiggle room on pricing.
Excellent service! Helpful staff got us set up with a great deal; delivery went smoothly, now to relax and enjoy!
By far the rudest sales person Ive ever seen. I make more money than the guy there but oviously cuz I look young he didnt want to let me browse. Dude definitely lost a customer. Hotsprings spas and pool tables 2 was way nicer and even though I didnt buy anything they made sure I had a good experience so when I am ready Ill definitely pick them. Dont support a rude company like this.
Great Experience. Excellent product knowledge and the best price I could find in town.
We are so pleased with our new in-ground pool from Tubs of Fun in Fargo, ND. Andy Maeyaert and Matt Myhre were integral to our satisfaction. From the start, they both guided us in the right direction in choosing the pool that was right for us. Their knowledge and advice is second to none. Our pool was installed much sooner than we expected. Once the process began it took less than a week to complete. The construction crew from Wellberg Pools was absolutely amazing! VERY knowledgeable and TOTALLY professional. This crew knew what they were doing. Obstacles arose along they way and they were handled so professionally. I have nothing but the utmost praise for Tubs of Fun and ALL parties involved in our pool. We live a considerable distance from Fargo (180 miles) and their service tech Eric has already made 2 trips to our place to make sure everything is up and running as it should be. We have already hosted a pool party with 13 kids and it was a huge success. We have waited a lifetime for our in-ground pool and are so ecstatic to have it now - thanks to Tubs of Fun.
Awful experience. Will definitely use a different hot tub/pool store in the future.
We had many delays on scheduled install and some additional expenses, but my overall experience was good.
-10 for this Company. I had a foot jet brake and I brought it in for replacement. Staff ordered the WRONG one, and charged me restocking fee. . This was their fault and the customer should NOT have to carry the burden. BAD BUSINESS PRACTICE.
Was not a great experience with the hot tube, will shop around when I get the Sauna next
Great people from sales through service. They go the extra mile.
Good selection, nice people.
Great place and great employees
Great experience.... treated fair ....knowledgeable
Always get what I need with a smile
Saturday afternoon and only there for a filter.
Very friendly staff and great to work with
Great staff! Love the dog!
The people there really know their stuff
Fun shop with an amazing line up of tubs
Clean, the staff was very helpful.
Okay
Terrible customer service.
Fun
Friendly staff