What a great shop. The only place I will go from now on. Very knowledgeable and friendly. Took it to scheels and they were clueless, brought it in to great northern and with out even taking my sons bike apart Zane knew it and fixed it and very reasonable price. I recommend taking your bike needs to these guys!!!
Fantastic, helpful staff. My first time in there, brought my bike in to look at a flat expecting to leave it there. The gentleman took my bike back and got to work on it. Appreciate the great service.
We are touring across the country and needed a few repairs done. Everyone was so helpful, kind, and respectful. Highly recommend this shop to anyone in the area! Thanks again guys!
The staff was excellent. They attentively looked over our bikes to see what Id anything needed. We bought a couple accessories for our bikes and they even took the time to adjust the brakes. Thanks for the professional and courteous service. OUTSTANDING!!!!
Professional service. Reasonable prices for bike repairing.
Love this place. The staff is helpful and knowledgeable. The customer service is great.
We were greeted by a friendly knowledgeable staff and walked out with a new bike that fit our needs. It unfortunately wouldnt fit but the associate who helped us offered to hold it until we could get a vehicle to haul it. A great specialty store!
Just great... great selection, great employees, great service. Located in Fargos historical railroad Depot. Stop in to check it out; youll be glad you did.
I inquired about whether amtrack sold bicycle boxes next door. Amtrack wont answer the phone.GNBC offered me a box for free. The amtrack doesnt leave until 2am so they offered to put it outside so I could pick it up at about midnight. All I can say is WOW the hospitality in ND is incredible! Especially GNBC!!!🤩
Great shop, nice people. Cant go wrong.
Busy, but not a lot of bikes for sale right now. Hopefully more new ones this fall.
This place is the greatest! They are always super helpful and willing to share their experience and expertise, going way beyond what’s expected. I’d give them 10 stars if I could!
Super pleasant ladies, willing to work with our schedule and helpful with installing our accessories.Thank you for making this a special event for our granddaughter.
Just starting to get into biking. I called for a training tire and they had one in stock 👍 I had a very informative conversation will a sales associate that was able to answer questions about bikes, trainers ect. The inventory and retail space is amazing. Will defiantly be shopping for my next bike there. Great place
Got me right in, very caring team full of knowledge.
Awesome people, reasonable prices, quick work!
These guys are awesome!! 👍Always helpful and knowledgeable
Walked in with a blown inner tube for my front tire. Staff was amazing and jumped in to fix my issue right away. Everyone was friendly and really helpful! Love this place!
Bought my first bicycle from this shop. Ive owned bikes in the past but by no means considered myself knowledgeable pertaining to which bike was best for my needs. The team there made me feel very welcomed, listened to my needs and how I would be using my bike, and made great recommendation within my budget. I recommend this place to anyone looking for a bicycle!
Great Northern is in a fantastic location and it is really unique what they did with the old train station. Always exciting to see people reuse and recycle buildings instead of just tearing them down and rebuilding. That being said, I was unimpressed with the customer service from Great Northern’s staff/mechanics. It’s all too common anymore in the bike industry to have uninterested mechanics who don’t care about customers. Sadly, Great Northern falls into this category based on my experience when I stopped in.
I love this place for getting parts to fix up my bike. Located in an old train station its one of the coolest shops in Fargo. They even have a little coffee shop for while you wait.Prices are fair and the staff are incredibly helpful. The place to go for your biking needs.
How is this place even still open?I went in to purchase a new Bike for my boys birthday present. I Checked the website before going to make sure it was in stock. I get there and not only do they not care enough to barely acknowledge you in the store, they said they were WAY too busy to put any of their bikes together in the next day or two.Horrible customer service. Not only will I not be going back, I will make sure anyone who is looking to purchase a bike or have one serviced goes somewhere else.
Friendly, informed staff. Great 3 oclock shot of espresso!
Went in to look at bikes and no one seemed to be interested in me. Nobody acknowledged my my existence. It was most disappointing.
Nick did a great job.
Great Northern is the best. whether its fixing up an old steel frame to be road ready, or helping you pick out the next gravel bike for your stable, their expertise and approachableness cannot be matched.
Amazing service... needed a rim scheels didnt have anything..went here and quick prompt service love it.. makes me wanna come back
Came to Fargo for my wifes marathon; this bike shop graciously set me up with an old road bike so I could get in a 60 mi ride (north, into a biting cold wind) during the race. The return trip was much more fun! Cost was very reasonable, and overall this was better than renting a B-bike. Very pleased with their service. Id go there again for my bike needs, if I lived there!
I always buy my bikes there if i need a new or used one and get them repaired there too. The folks working there are super helpful and sometimes waive minor costs like airing up tires or oiling chains. Located next to all the awesome of downtown by only 1 block. Fair prices, tasty cafe inside their old train station location, best in the nation to serve any libation
Great Northern Bicycle Company is hands down the best bike shop in Fargo. They are located in the old train station downtown, which is a fantastic space. They have a very wide array of bikes and accessories. I have used them numerous times for tuneups and repairs and I have been very satisfied every time. The staff are friendly, their prices are reasonable, and the turnaround time is quick. Theyve done an excellent job with my bike over the last few years, I highly recommend them!
I was gonna go in but they had a mask policy when the doors are wide open. The masks are not law in ND.
By far the best bicycle shop in the city. They have a huge selection of both bicycles and gear. They also have plenty of staff who know what they are talking about and can give you great advice. This is not a place to come for the cheapest bike. But it is a place to come if you want a great bike.
Great LBS will always pop in here if anything for a chat and see whats up. Get all my parts and maintenance done here for my bike.
The quintessential bicycle shop of the FM. I made the mistake of ordering my last bike online even after having bought several others from this place (dating back to when it was Island Park Bicycles), take a tip from me, support your local bicycle shop. Buy local. They have a great selection and the service of your hometown bike shop, especially when youre as regular a customer as I am. Fast, friendly, and professional. I dont go anywhere else, and I ride so much I spent less than $200 on gas in 2017. These guys a Re the ones who keep me rolling through the dead of winter!
Terrific location terrific building and terrific selection of bikes
Great selection of bikes. Simon was very helpful.
This place is amazing. Staff wants to learn your name and really push you to get out and ride. Their bike group is a blast to ride with and their service department is spot on!After our first time there:Why didnt you tell us you closed a half hour ago??? (We thought as we left and realized we were in there for well over an hour)Great service! Super friendly!
I have such a unique bike for the area that is made by specialized and every time I come in here they are clean, professional, and extremely helpful. If they can fix my bike that I guarantee is one of a kind then I know they can fix anything.
I bought a bike here today. This is my second experience making a purchase with this company. They have a friendly staff and excellent service. Great buying experience!
Super friendly staff. Gavin had my front tire fixed up in about 15 minutes for a very reasonable price. ‘Twas a great experience.
If you need a quality LBS for repairs, this is it. Every LBS has its brands that they retail and whether you like them or not usually steers you one way. For the bike shop side of things, this is the place to go.
Great customer service. Knowledgable and very helpful.
Everyone at Great Northern is so helpful and knowledge and most of all friendly. The shop is beautiful and the deli is great! Be sure to check it out!
Had a great experience here while passing through on tour. The bicycle mechanic was thorough in ruling out that the bicycle didnt have an issue with the chain or cassette. The shop itself is neat and well kept.
The crew at Great Northern is absolutely amazing! While touring through the area they squeezed a tune-up in for two bikes with no notice. Everything was professionally done and at a very good price. It is very obvious why we were hearing about this bike shop for a couple hundred miles. Highly, highly, highly recommended.
Very friendly and knowledgeable staff that share thoughts on riding styles and bike setups. One of the staff walked me through a number of kids options, giving opinions based on experience with nieces and nephews. A great buying experience!
Patrick was super informative. Didnt make a purchase today but will be back to buy my new bike when the snow melts. Always a good experience at great northern
I purchased my first bike here yesterday and worked with Alexis. She was very patient with both my girlfriend and I while we asked her 100 questions. We loved the overall experience there and I am very happy with my purchase.
Steve was absolutely awesome! I walked in having done some research on bikes during the past week and Steve took his time, answered all the questions I had from the research, along with other questions I had in the store. I highly recommend Great Northern Bicycles above any other stores that sell Bicycles.
Friendly staff that go above and beyond to be helpful. Its clear that they actually care about their customers beyond just getting paid. Proficient at bike maintenance as well
It was great due to breaking my left leg below the hip. I cant ride a regular bike. They are putting an adult tricycle together for me with lights and mirror added to the trike 😀
This is the only place I take my bikes to get serviced I like their service and their prices are way more fare then the components in South Fargo
Excellent selection of bikes and accessories!Knowledgeable, friendly staff and affordable prices for repairs!
Thank you so much, Patrick, for your very kind service and for sharing your knowledge with me! I’m just starting to ride again and didn’t feel intimidated at all at Great Northern. Thank you!
These folks came highly recommended by my friend Ann who lives in Fargo. They let me play with all their awesome bikes while I waited for my rear rim to get trued in the shop. Thanks for the job well done and all the advice. Im sure Ill see you guys on my way back through next spring.
Amazing customer service, thanks for all the help. Will be a returning customer.
Really friendly and professional staff. Very cool shop location as well. Their prices are definitely competitive, and I like finding reasons to come back!
Good friendly people every time that I come in with questions or to add air to my tires. They gave me a reflector for one of my bike wheels for free. They dont nickel and dime people for little things. No complaints.
Great Northern Bicycle. Tom was great and very helpful. Very willing to accomodate our request. We will be back!
Nice stuff Fun For All
Excellent shop, I was on the road and needed a quick new tire and tube. The service and expertise was very good. I totally recommend this shop and I am not an easy grader.
Nothing on website scout tricycles!! Not informative at all!!
Always helpful and accommodating staff. Over many years, I have purchased 5 bikes at GNBC, I have been happy with each bike and the overall service.
I was on my way to a race but was feeling uncomfortable about a derailleur cable that I hadnt had time to replace. My wife and I read reviews from two shops in Fargo and I decided to stop at Great Northern because of the statements made in some of the previous reviews. I realize the pressure I put them under, they had one chance to get it right or Id be walking during my winter race. But, its a cable, they replace them and adjust them all day long. Ive owned/worked in a bike shop and could have replaced it but I forgot a star tool and I thought it would be an easy fix for them while we ate. I meant to purchase a tool before the race to check their work but ran out of time but I did ride the bike before the race. As luck would have it, the cable came completely free after 50 miles into the race. That wasnt a great moment while standing in the dark in the middle of nowhere. I was able to borrow a tool and fix the problem. I have two concerns. The first is that any decent bike mechanic should be able to install a cable on good equipment without failure. The second when I called the shop after the race, the manager made up a bunch of excuses; they were nervous, it lasted more than 50 miles, the tire pressure was low and they were afraid to ride it. Theres no need to be nervous, just do your job well. Their common cable replacement didnt last 100 miles. A bike doesnt have to be ridden to tighten a bolt correctly. I was told there was nothing they could do now about it. Since they didnt repair the bike correctly, they could have offered to refund the amount of the repair and the mechanic who did the work needs more training.
Since the first time we stepped in the store with Questions, EVERYONE we talked to was very happy to help. and If your up for it, you can ride with these guys too. Awesome people. Really cant say enough about them, just great
This store is awesome. I bought my bike here and they have the best customer service and are extremely knowledgeable!! Love this store!!
Had a great bike buying experience, would highly recommend giving them a chance!
Great place to buy your bike affordable quality bikes way better and safer than anything at Walmart.
I live in Grand Forks and my stem broke. The place here could not get the part until mid to late next week. I use my bike daily for my commute to both of my jobs. I called a couple of places to see if I could have it shipped up but it was too late to send. Called Island Park and they had what I needed. Not only they had the part, they also waited for me to travel the 75 miles to get the part. They also waited for me to arrive which was after hours. They will get my business again. Thanks much.
Excellent service, environment, and prices. I feel fortunate to have such a great bike shop in my community.
Excellent service.
Staff is extremely knowledgeable and kind. They let us try lots of different bikes until we found just the right one.
Always great service here.
Ive bought 2 bicycles from here the bikes are top quality and the staff is awsome
I think they are great! Awesome services and support.
Michael helped tune up my bike, free of charge, when I just needed to raise my handlebars a bit. Thankful for such great service!! There were a lot of little things that were a bit unsafe about my bike, and he fixed them. Thank you!!!
Definitely has a very cool wow vintage factor. I can never imagine paying more than $200 for a bike but I guess theres people that are very into this sport awesome bikes awesome quality very nice people.
Another great experience getting my bike fixed fast and fairly priced! Thanks
I love this place! Great staff and wonderful customer service+
I had a great experience buying a bike for my son.
Very helpful and friendly!
Super knowledgeable staff, great rotating and reasonably-priced selection, beautifully-restored historic building in downtown Fargo, Great Rides Bike Share station outside, concerts in the lawn in the summer - Great Northern is everything you want a bike shop to be.
Great local bike shop with a strong focus on making Fargo Moorhead a better place.
Visited 3-4x during the past 6 years. Received great customer service each time and my bike is in excellent shape
Amazing service and so much fun
Test rode and bought a few bikes through them over the years, they were fair on price and trade-ins. Service was fast and my bike is still holding up well!
These people know bikes! My bike was in pretty bad shape but the service dept made it like new again.
Great service. Plus it is fast and friendly.
My bike shop for 20+ years They keep getting better.
Great service, nice people 😁
Excellent products and service if you can afford it.
Great service with quick turnaround, friendly staff, and reasonable prices
Nice people. Fast service.
Amazing selection of bicycles and bicycle accessories. Knowledgeable and helpful staff.
Reasonable prices knowledgeable employees
Great place to buy a bike. Great service
Great bike shop and employees
Really friendly and helpful staff. Huge selection