Falmouth Energy is professional, courteous and very reasonable. The young man who serviced our furnace and repaired a blocked heat register was masked π· and I really appreciated that. I would recommend this company absolutely!
Great company, great service!! Had a new Double Wall Oil Tank installed recently, and everyone from the office staff for scheduling, to the service technicians were great. Very knowledgeable and efficient. Highly recommended!!!
We have been using Falmouth Energy for over thirty years (back when it was Falmouth Coal!) Pricing is competitive with oil deliveries prompt and timely. They installed our new boiler and double walled tank about 10 years ago, all done in a professional manner. Highly recommended.
Falmouth Energy has been supplying me with fuel oil at my Falmouth residence since 2012. I never had a missed or late delivery. They also service the boiler in my home. Their mechanics are neat, thorough and efficient. A great local company that Ive relied on for years.
I have been a customer of Falmouth Energy for eight years.I have set up automatic oil delivery and yearly oil burner maintenance.Service has been outstanding .
Falmouth Energy has been my energy supplier for over 20 years. First oil, then a gas furnace conversion and then mini-splits. The installations and service have been timely and efficient and the pricing reasonable. Recomnmended
Great and timely service and fair pricing. Attentive customer interactions; the staff has consistently been helpful when there have been problems.
We have used Falmouth Energy for over 40 years. They staff is always helpful, answers questions and service is prompt. When work is completed, they clean up the area.When we have renters Falmouth Energy always keeps the billing correct and sends copies to us the owners. We really appreciate that with our primary home being in Ohio. They have also given guidance on what to do to protect the house from cold weather if not rented in the winter.Jean F
Everyone is always helpful and understanding When an emergency comes up they arrive quickly and fix the problem. After working they leave area nice and clean. I donβt have any negative experiences. They do an awesome job.
Weve been customers of Falmouth Coal/Energy for over 20 years, and weve always been very pleased. Whenever we have had a furnace issue, they have responded immediately and competently. When we had a difficult time getting a new oil tank down a flight of stairs, they were unflappable, and all ended very well. I recommend them highly
Knowledgeable, responsive technician and owner. Technician cared that the job was done well, neat and clean. Owner jumped in to help when the contract electrician inadvertently damaged a wall. Technician was training a second tech, who was also polite and hard working. We are pleased with their work. Thank you, team.
I have had the best experience with Falmouth Coal/Falmouth Energy since my previous oil dealer went out of business 2 yrs ago. They provide topnotch service, constant phone monitoring, and wonderful service providers. Truly, I cannot recommend this local, family-owned company enough!
Very prompt response time to correct our no hot water issue. Edgar and Dan were methodical and persistent in taking the time to troubleshoot the problem. Edgar called a plumber on staff to verify the solution and replaced the faulty part (which was under warranty, hooray!). We have been customers of Falmouth Energy since 1984 (it was Falmouth Oil back then) and have always been pleased with their service and staff!
I have been buying oil from Falmouth Energy for over 5 years. They always promptly respond to my delivery requests and have the best price. The office staff is knowledgeable and courteous and the driver is friendly and professional. I highly recommend this company
We have been customers since 2012 and their service has been great! Oil deliveries reliable and repairs timely and efficient. Communications, either via email or telephone, are always friendly and helpful.
If you are in the market for a new Boiler, i HIGHLY RECOMMEND this Company. They were a delight to deal with from start to finish. JOB WELL DONE, GUYS!!! Thank you!!! These guys were very competitively priced, professional, knowledgeable, showed up ON TIME, finished ON TIME, were neat and clean and did what they were supposed to do. What a concept! Not so easy to find on the Cape. This Co. is a WIN!Even the receptionist was always so pleasant. Dan and Ian were terrific. Thank you again!
I had a 40 year old boiler that had to be replaced. What an enormous team effort was performed in disconnecting the old one, removing it and bringing the new one in to be installed. The Tech, Dan, is an outstanding installer, paying attention to every detail and upgrading all pipes and valves, etc. that were needed to be replaced. Falmouth Energy is an outstanding company that is always here for fuel deliveries even when the snow was 2feet deep. Chris, Cheryl and all of his staff have always been very professional and when there is an emergency need, very prompt in coming to attend to the problem.
Falmouth Energy has always been great! The prices are good and the service in extraordinary. Whenever we have an issue with our heat, the excellent technicians are available and solve the issue. Highly recommend Falmouth Energy!.
Very helpful, friendly and always prompt. Pleasure to work with. Highly Recommend.
We have owned our Falmouth Cape Cod house for a little over 3 years, butour first year could have been calamitous.We had not lived in an oil heated house since 1994 and as a result, we neglected to keep an eye on the tank fuel gauge. Luckily, we were in our Cape house when we ran out of oil. Falmouth Energy answered our desperate call at 2:30 am, and graciously delivered oil 3 hours later. We are now on auto delivery. Great customer service!
We have been a customer for over 40 years and have always had excellent service whenever we needed it, whether at home or while we were away. Staff is always professional, courteous and helpful.
Family has been been working with Falmouth energy for over 30 years and never been disappointed. Extremely prompt and flexible with scheduling for emergency work or routine maintenance. Highly recommend them for your heating needs.
We use Falmouth Energy for our annual boiler service. They also helped us out with a plumbing emergency a couple of years back when we had a burst pipe and we couldnt get hold of an emergency plumber. They were able to get someone out to us that same night.
Great business to work with! Owner and employees are awesome people and happy to help you. I would highly recommend their services.
I had called several companies to have my burner replaced. However only Falmouth energy could give me a start and finish date, and priced within reason.From start to finish Falmouth Energy were professional, polite, they showed up when promised, and finish the job when they said they would. Dan and Ian did the install, they set up their work area, and went to work. Replacing a burner is no easy task, but these two guys made it look easy. I am very happy with their work, and would highly recomend. Thank you Chris, Ian and Dan
Ive been a client for more then thirty years and have never had an issue with Falmouth Energy. Oil deliveries always timely. Burner servicing has always been of very high quality. Staff is generally available whenever I need to speak with someone.
Recently. I had a persistent problem with my gas furnace and the staff at Falmouth Energy was very responsive to two separate problems that affected my heating and hot water. This required many visits and the installation of two parts. They responded in a very short time to each of my calls until they were satisfied it was solved.
Have always experienced good response to service calls and have been extremely satisfied with all aspects of their business.
Furnace went out and we requested service. They identified the part and then began to search for a replacement part. This effort was a comedy of errors that left us without heat or hot water for a week. All along they, specifically the owner, told us the part was being expedited which we found later wasnβt true. Now they tell us they will no longer service the furnace, which they sold us, because parts were hard to get.I do not recommend them for any level of service
Falmouth Coal (now Falmouth Energy) has provided us consistent service in regards to oil delivery and burner maintenance for probably over 35 years! Highly recommend this responsible, family-owned Falmouth business!
Earlier this year, I needed a new oil tank..Chris and his crew did a great job...no inconvenience to me...As an added plus, they left the cellar clean!
Quite a few years ago Falmouth Energy bought our old company Youngmans Oil in Carver. Weve been with them ever since. We are very happy with their service.
What an Xmas that was. Fatal leak in boiler and Matt comes over xmas eve and really saves my basement from flooding with a patch that i would never have thought of. Keeps me warm right through the holiday.Texts me all through the holiday.Then day after xmas Dan and Ian come over with a new boiler and 6 hours later its all hooked up and the house is very warm. They were super efficient.Way to go guys, cant thank you enough.
Always there when needed. Our family has been doing business with Falmouth Energy for 60 years. Thank you.
Falmouth Energy has provided our oil and maintained our furnace here for 5 years without any trouble. The furnace man explained tips about maintaining our hot-water heating system to make sure the boiler pipes do not get clogged. They also managed installation of an on-demand water heater with no issues. In my experience, they have always been courteous and prompt, and we have never run out of oil. I definitely recommend them.
Great service and always dependable.
Courteous, prompt and efficient - what youre looking for in a fuel supplier!
I myself have been doing business with Falmouth energy for over 20 yearsmy family collectively has been doing business for that length of time and longer with this company I cant say enough good things
Very Good Company. Excellent Service and Customer Service.
Great emergency response, crew was fast, efficient and very knowledgeable. Thank you.
Recently I had Falmouth Energy check and clean our heating system. The technician that performed the service was very polite and knowledgeable about our furnace. However, when asked to install a new WiFi thermostat, his knowledge was far from proficient. Instead of admitting his unfamiliarity with the unit or contact someone else immediately for answers, he ate up over two hours of time for which I was billed. Even with the thermostat uninstalled I was billed for the time. After speaking with owner of company, an amount covering furnace cleaning was agreed. Invoice received was for a much higher amount. To say the least I have found another company that promises to deliver what they promise.
Love Falmouth!πππ