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Yasini Jewelers
1120 W Broad St E, Falls Church, VA 22046, United States
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Yasini Jewelers

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Am
Review №1

Wonderful wonderful family owned business, they have amazing customer service and a great selection to pick from. If they don’t have what you want there more than happy to place an order for you. Must ask for Enas or Hamza. Definitely a five star please I will go back again

Hu
Review №2

Found this gem of a store not too long ago. Yasini jewelers have the best peices you can find in the DMV, with fairly good prices. The customer service is top notch. There is a bit of wait time because there are so many customers, but that can only mean you are the right place. Happy with my purchases, and will definitely recommend them to friends and family.

Ma
Review №3

The worst experience i ever had in my life with these pplIts 6 september today and i bought this bracelet on 2nd september its 21 gold wt 17, i come to talk with them bcaz when i searched in google about gold 21 it was 51and when i multiplied 51x17 = 867And they sold on me $1200 and with tax $1272Today i come to talk with them why this much expensive they sold and the old man behaved very very rude with me saying i dont have time the google is wronge and didnt gave me chance to talk . They are muslims and holy quran was also played in backround but Unfortunitely they dont know how to talk with cutomers i will never forgive my money for them

Ze
Review №4

It was easy getting in contact with them! They have Instagram, Whatsapp, text message and phone call! I was able to send pictures and they worked with me to find my perfect piece. They are very professional.

A
Review №5

I only buy my gold from here. It’s the only place I trust that has good value. They always have new inventory and the prices are always with the current market. I know I’m getting the best deal with what I can afford. The customer service is excellent especially with Enas! I highly recommend this place!

Ra
Review №6

Driving for almost 4 hours was not worth it. Sorry I am writing this. Selling pricey items require employing professional and welcoming people. 1. Nobody asked me if wanted help!? 2. The lady who was “on her phone” showed an attitude that I have never seen in other prestigious gold stores. She literally slammed her phone on the table when I asked her to see a piece. I asked for another piece on the other part of the store and she slammed her phone on the table again!!! What kind of gesture is this? Is this how you welcome your customers? May I get ahold of the owner and kindly let him know that he would loose customers if these people don’t get trained to be friendly? We all have our pains and gains, but WORK IS STILL WORK. Other than the price, 74$ per gram which is way higher than what other gold stores offers, i want to let you know that customer service was my issue. I could have paid for it if I was just welcomed and got helped like any store I would go to. Gas station stores, restaurants,.. anywhere you go you will be asked if you need help finding something! And not make you feel uncomfortable by their attitude.

Ma
Review №7

Enas was super helpful and nice I recommend asking for her.She make sure you have a great deal

Aa
Review №8

‏This place is fraudulent. I bought them 21k gold, and after a month I discovered by chance that it was 18k, and when I came back they didn’t care about it and they told me it was a simple mistake that might happen OMG, and when I changed the gold to 21 k with the same number of grams he charged me a higher price, And when I paid attention l protested about that so he told me this Todays price, but I’ll do faver for u I give u the difference, can you imagine, he was insist to deceive me until last moment . it was a very bad experience except for dealing with a very bad guy. They don’t respect customers.

Am
Review №9

First time buying gold for myself and customer service was really good! Made everything easy and simple and I’m happy with what I bought. Very nice people and they sell beautiful pieces.

M
Review №10

My family and I have been shopping at yasini for years and this past few months have been horrible. We have purchased in store and ordered online as well. We asked for a custom made pin for my mother and it took them over 3 months to finally get it because they kept selling it to other people or would never respond to messages. When they finally got the pin last week they put it aside but were not responding to messages. Come to find out the person texting me about the pin had eye surgery (inshallah she has a full and healthy recovery). She left me a message saying she is giving the phone to someone else who will finalize my transaction but they never reached out. I spent the next few days asking for updated invoices and for a response and received one today. They tried to overcharge me when we already agreed on the price previously with the other 2 salespeople (we still have the text message thread) and started to tell me to forget about today’s gold prices. This didn’t make sense to me because our agreed price was already higher than what the other jewelers locally were selling for, but I didn’t mind and tried explaining that to her. I told her that the gold 1/2 liras are cheaper on their own website (and realistically liras are a set price so you sell it as it is listed since there is no design charge) but she kept yelling to forget about today’s gold prices. I cannot believe this is the treatment from them after months of lying and trying to scam customers who have spent over $80,000 over the years. If I knew it would take this long I wouldn’t have trusted their empty promises and would have hired another local jeweler to make my mom her birthday present. So embarrassing. What a bunch of scammers and rude customer service. Whatever you do try to look elsewhere. New Jersey, New York, Illinois, and Arizona are full of other jewelers who are so nice and honest. It’s not worth dealing with yasini

Lu
Review №11

This is my all time favorite place to shop for gold! They always have the best collection to pick and choose from! Staff is very welcoming and helpful!

Ga
Review №12

Tall, younger guy behind the counter was very rude. He didnt have an answer for cost of sizing a ring to smaller size. Older man acted like I was wasting his time. He said it would take one week to do. Price quoted was more than a friend recently paid for a much bigger ring! Walked out.

da
Review №13

Such a great service, loved the jewelry’s there. I give it 10/10

On
Review №14

This is my favorite place to shop for gold .They have a very beautiful and unique jewelry.❤️

Za
Review №15

The nicest gold in the area . Price is responsible comparing to other places ( include online ) in USA

Na
Review №16

Very nice, very patient people to work with. I have bought several, several pieces of gold from them and I absolutely love all my jewelry. Hamza is the best and he’s very easy and very nice to work with. Hamza helped me make my selections and followed through with all my requests.

Q
Review №17

They are the most trust cold shop ever... U will get the best price with beautiful design jewlary ..👍Just update..Thank you so much for such a great, honest service you guys are the best .After my today visit with my son for the third time..i couldnt be more happy with my ليره👍

Sa
Review №18

They have very bad customers service. They dont have a good manners.

Sl
Review №19

🤩🤩 I want to take a minute and talk about this place and the customer service I received.. when I walk in the door I feel very welcomed, I am Greeted the minute I walk in with a smile and a hello. I have been helped by both Hamza and Einas. Hamza has been super in providing his professional insight and willingness to make Accommodations for special designs. Einas has been my go to person, she is very patient, informative, accurate, pleasant and very professional. She provides me with her true opinion when I ask for it. She also makes great recommendations and let me know my options as far as payment methods. I recommend this place for a great jewelry selection as well as GREAT customer service.. love it!!!

Wa
Review №20

You need great service you need great price this is the place you need to go

Ya
Review №21

Poor customer service and very rude sales associates. Prices are at peak.

su
Review №22

Been there a few weeks ago to buy a gift for my mom birthday! This is a great store! Moreover, customer service is fantastic! At first i couldn’t decide what to buy, the lady there very patient and friendly. She helped me a lots

Ma
Review №23

My family and our friends have spent thousands of dollars at this place, my mother and her friend paid a visit today and they were super rude to them and didn’t welcome them like everybody else. I don’t recommend this place I rather take my business else where.

se
Review №24

The best place I like the customer service hey quality gold mashallah 💕

S
Review №25

To be fair the gold quality in this store is great!! The owners are professional and welcoming.However they have a female customer service rep.... if I remember correctly her name was Enas...she will ruin the whole experience for any buyer.She is rude and unprofessional. If you managed to strech your patience until you complete the purchase....She will literally hand u your item silently!!!!...with no thank u ...no goodbye....nothing!!!!....at some point I felt that I was there to beg for the gold not buy it!!!

Aw
Review №26

I was looking for a gift for my anniversary so I decided to stop by yasini. I was greeted by a lady who was very professional and kind she helped me pick the perfect gift. I would recommend yasini jewelers if you’re looking for good deals. Will be shopping here on the future!

Na
Review №27

It’s a third time that I go there all the sellers are mad rude and impolite and selling so expensive the customer service is zero ❌❌❌❌😡😡😠🤬 specially Hakim he’s like a guy who wanna fight with u during the talking 🤮🤮🤮

Ra
Review №28

Worst customer service, the salesman is very Rude pricing is way too high compared to the market .I would have buyed but there service made me upset .When u ask something the way they reply is like u r buying it for free .will never recommend.

No
Review №29

I have been shopping buying and selling Gold at Yasini jewlery for years now. It has been always great except the wait time. They were always busy. Since they hired more people the shopping experience been the best. One of my favorite sales women is Inas. She works with you till you find what you need. I am happy every time she helps me shop. If you are looking for a jewler, look no more. This place has great jewlery and excellent customer service.

De
Review №30

I have been a customer for 3 years and each AND every time it was a pleasant experience.The jewelry selection is BEAUTIFUL and I am ALWAYS pleased with our purchases. Will continue to spend there. Thank you!!!

ha
Review №31

I think this place is a fraud because they tell u one price then charge it to another. Any gold place you go to will tell you the price by per gram. So if the market is 75$ per gram then stick to it. I went there to buy gold. The worker who talks a lot then moves around a lot told me it’s 72$ per gram. So I got stuff for my kids & wife. He thinks I’m uneducated with math. When I did my math. He over charged me basically by putting $75 per gram. He said he is giving me discount but then tax me whst he discounted for. Then my daughters stuff he over charged by saying the brackets are set price. It’s not by gram but he made it gram for us to make it cheaper but no he actually changed us the regular price and said if the gold is 22-24kt its 75$ if it’s 21 or less it’s 72. But he didn’t tell us this before we handed him cash. I never been so upset in my life. I wasted $7000 on fraud gold store. I need someone to give me the owners number so I can speak about this. Who is the owner of this place ???

Sa
Review №32

The lady who answers the phone is one of the rudest people I have ever met! Also I bought couple necklace from them and both broke from the area where they connect. Rude!!! Search for other places they are many more around the US beside this place.

Ha
Review №33

This place is my wifes favorite gold shop in the whole DMV area!We love dealing with Inas. She is very nice and can tell what your taste in gold is right away and help you find it.We highly recommend Inas to anybody going to buy from this Gold store.

R
Review №34

Naheemah the best

Ja
Review №35

There gold is mixed with some other material and they ripped us off for 4 gram I warn you DONT NOT BUY GOLD FROM THEM THEY ARE SCAMS

Sa
Review №36

Nice place and Nice Customer Service…

Ja
Review №37

Had been to a few others stores specializing in 22k and was treated poorly. Wish I would have went here first, straight to the point no bs and gave me a good deal. Will be back soon to purchase more. Worth every bit of the 2hr drive.

N.
Review №38

Very rude young lady. Customer service does matter if you want to take peoples money. The two younger sales rep didnt have their masks on. Last time I check COVID was and is still doubling everyday. Left 10 minutes after I walked in and they for sure didnt take the money I was ready to spend.

De
Review №39

Honestly, do not recommend buying gold at this place. They rip you off by $50-$100 differences. If your looking for authentic, new brand gold in New Jersey. Cheaper than yasini. Haram alehom.

ra
Review №40

Very nice and clean place..awesome people ... best customer service.... best jewelry ... very happy to spend my money there 100 percent satisfied....🌹🌹🌹🌹

ja
Review №41

Yassini Jewlers was an excellent place to shop. Hakim was Amazing and helped me and my fiancé through the whole Gold shopping process! He made the transaction extremely smooth and the price they gave me for the jewelry was best I could find! I would highly recommend them to anyone looking for jewelry!!

AL
Review №42

I like your service and mr Hamza is very good Customers skills thank you 👍

Ha
Review №43

Really not that nice, bit rude honestly. Wouldn’t go there again if it was the last jewelry place on earth and they were giving gold away for free . Quite disrespectful and sarcastic staff, explains the empty place too. Honestly I wouldn’t treat clients like that in a pandemic where your business could go broke quickly. Don’t go there from one customer to another.

Ch
Review №44

The person have an unconcerned attitude, he was unwilling to help out. I only ask to change the delivery option to pick up at UPS location because of the UPS issue that Ive had in the past he will not do it. I will not purchase from there again and will inform my friends and family and associates not to purchase from there, DONT WASTE YOUR MONEY.

El
Review №45

They deal in a very rude way with customers

Mo
Review №46

Has a bad deal with customers, I bought something from them it was in bad material have a damage after couple months I go back to fix it he did not fix it, I tried to change, the lady was working with him refused, she told me she doesn’t have ability to change or refund I have to come when the owner works while I came from different state and drove for long time to reach them and when I asked her for buy it she give me less than quarter price what it cost me before not even match the price for now while the gold now so expensive they didn’t respect the customers they trust them, I will ever never deal with them again

sa
Review №47

The worst place to get jewelry from! The worst customer service ever! Be Aware when shopping from them, they cheat! the old salesman has NO manners. Never go back there again! Terrible service and they charge extra.

K
Review №48

Best jeweler in the DMV area! Very nice people, Hamza and hakeem are the best sales people, we drive all the way from Baltimore MD to see them! Highly recommend you all stop by if your looking for great value gold.

Am
Review №49

The worst customer service. The old man and young lady are very very rude. They dont know how to speak to customers and they werent wearing any face coverings. The owner has to train them both because he will lose a lot of clients.

Br
Review №50

They repaired the small clap on my 21k gold necklace very quickly and fair priced (about 3 mins $25). Service was very friendly and attentive. I would absolutely recommend going here for high-karat jewelry repairs. I havent purchased jewelry from them yet because of other financial priorities I have, but I hope to one day as I really love their selection of Middle Eastern and Mediterranean jewelry.

Ma
Review №51

Awesome customer service! Very friendly & helpful staff members. Great jewelry selection.

Ma
Review №52

Hakim is AWESOME!!! Our family buys only from Yasini Jewelers. Great Service, kindly people and amazing quality jewelry pieces. This is our family go to place for all occasions.

Fa
Review №53

Very rude sales man. He was talking to other clients over 20 mins and didn’t attend to me at all. When he finally came, he asked me rudely to make a choice quickly because he needs to close the store!!!! Will never go again. Terrible customer service.

Fa
Review №54

They have Nice pieces,The people there are very kind and cooperative, they solve and handle issues professionally.

Am
Review №55

Very bad customer services

ah
Review №56

Beware!Dont waste your time.

Ni
Review №57

Gave me nice drip 💯

Ah
Review №58

Bad service

Ma
Review №59

Cheaters, the old and rude salesman always try to frame you.I took 22k bangles worth 4100$, which others taking them for 3400$ in exchange, but he said it is not even 22k it is 21k and offered 1500$ for them. will never go again there.

i
Review №60

The best jewelry in all Northern Virginia.

Pa
Review №61

Very rude sales man and he yelled at my mom for doing nothing.

Sa
Review №62

The worst customer service, very rude sales man.

Af
Review №63

Very very rude salesman and racist

Al
Review №64

I recommend dealing with Al-Yasini Jewelers because of their good dealings with customers and honesty, especially the appropriate drafting fees 👍Good customer service.. good price... honest, thank you.

Ab
Review №65

The best one I have dealt with is Onelin Naima

Information
22 Photos
65 Comments
3.5 Rating
  • Address:1120 W Broad St E, Falls Church, VA 22046, United States
  • Site:http://yasini.com/
  • Phone:+1 703-241-0982
Categories
  • Diamond dealer
  • Coin dealer
  • Diamond buyer
  • Jeweler
  • Gold dealer
  • Jewelry buyer
  • Jewelry engraver
  • Jewelry repair service
  • Jewelry store
  • Watch store
Working hours
  • Monday:11AM–7:30PM
  • Tuesday:11AM–7:30PM
  • Wednesday:11AM–7:30PM
  • Thursday:11AM–7:30PM
  • Friday:11AM–7:30PM
  • Saturday:11AM–7:30PM
  • Sunday:12–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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