I haven’t written many reviews lately but this shop definitely deserves to be notice.Brian has helped me out so much in the past week I could kiss the guy if my wife wouldn’t beat me from jealousy. First he tuned parts of the bike in minutes when I suffered trying to fix it for hours, then I brought in a bike trainer and he helped me set that up. All of this without any hesitation and world class customer service.I usually just go to the big box stores like REI and Spokes but never again. This shop was amazingly fair with their pricing and exceptionally helpful with all my crazy needs.My bike works perfectly now and so does the trainer. Thank goodness I took it to them. Everyone at the shop deserves recognition for being wonderfully helpful.Thank you so much!!!

My LBS for over two years. I am competitive in adventure racing and current National Champion Masters, and need my bikes to perform under difficult conditions. Never had a race ending mechanical with Bikenetic, they can perform easier repairs on the spot, and their timelines are accurate for ordering parts and more complex repairs/time ups. Highly recommended.

This place doesn’t need another five star review, but I’ll throw one out anyway. Incredibly personal and non-intimidating service got me riding in under an hour with my perfect (albeit not super high end) bike. Treated this relative newbie as they treat bigger spenders. Doesn’t have the same sterilized feel as most shops in the area. What a shop!

I took my bike in when the derailleur bent and broke and was greeted by Helen who ensured I was set up before leaving my bike. She researched the bike, the parts needed, figured out there was one part available in the store and was able to provide an accurate estimate of time for repair which thankfully was a week.Upon returning to pick up the bike, I decided to get some shoes and I forget the guys name who helped me, but he took 10 minutes out of his day to help me find the right shoes and fit and then set my bike up and let me test it all out before leaving.This is the definition of a local bike shop, from experts who share knowledge to putting the repair section right in front when you walk in so everyone can help customers and work on bikes. I will definitely be returning here for all my bike needs.

Nice place to shop and repair. No pushy sales, looking to help, knowledgeable people and reasonable prices.

Bought a new Salsa Warbird there. Technician was extremely professional while fitting and adjusting the bike. I would definitely go there again.

Beware of bait and switch pricing. recently completed purchase of item online, a number of days later was informed that would need to reorder at double the advertised price. Not sure if this is an intentional scam or a mix-up, but after placing order, also noticed that my email blew up w/ spam and phishing emails. coincidental? perhaps, but just beware....

Walked in with only rudimentary knowledge of bikes--needed something small enough to fit my short, short legs. The gentleman who helped me was professional from the start, immediately offering me an option that fit my criteria for usage and size.Though I didnt purchase anything, I would feel comfortable going back to do so in the future!For the people reading this during the pandemic, the shop requires face coverings and adheres to 6 foot social distancing guidelines. Great vibes all around!

This shop is where I love doing business when I need anything bike related. They helped me off the trail when I had a flat and got me going quickly back on the trail. Customer now for life.

These guys are the best! They deal in high dollar bikes but dont turn up their noses at your old beater. Extremely fair pricing, by guys who love the sport and live to ride. Right off the W&OD if you have issues while riding. Tools and pump outside for 24 hour self serve and snackd and drinks available inside. Also a donation drop spot for charity Bikes for the World. Thumbs up

My new favorite bike shop. Reasonable prices. Low-key vibe. Extremely knowledgeable and helpful staff.

Times may change but the sales and service here never does, it remains INCREDIBLE! Experienced or novice bicyclists, new bikes or bikes needing repair, this is the place. This place should be declared an Official Falls Church treasure!

Cycling isnt a sport, really. Its a lifestyle. At Bikenetic, cycling is their lifestyle. Thanks to the Bikenetic staff for helping my daughter find the perfect gravel bike. They took the time to understand her needs and present some great options. Even with the shortage of new bikes out there, they had the perfect bike in the right size ready to take home.

Such a nice shop. Friendly people who want to help. I walked and was helped immediately find what I needed for my riding style and budget. I went to other shops and felt like I was constantly being up sold. Not here!Friendly, helpful service and good prices. What else you need?

Excellent service, the best. Fully recommended

Nice staff, good service, got me in and out quickly. Owners are good to the Falls Church community.

Ive looked at several bikes shops in 2 states and they are the first to have exactly what I was looking for! The price beat all the other shops as well. Once he said they had free tune ups life, I was sold and bought it the same day. He was very helpful in picking out my first real bike for races. He explained things well, but didnt talk down to me (like other bike shops). Very pleased and will recommend to friends!

I bought a Kona Mountain bike here several years ago. Had to bring it in for service today. I have an issue with the back tire popping often. Had been told at the shop before that it was bad luck and they made upgrades to and fixed the tire tube each time. Today there was some of that same talk about luck but not as much. Was shown that the tire was low even though it felt ok to the touch to me. I will start a routine as a result of my visit today of checking the exact tire pressure before every ride. 45 psi. Also that the valve stem is very straight and has not slipped. Service here is good and friendly. I hope they have solved the problem i have been having with this last visit to their shop.

This is a fantastic local bike shop. Everyone I have dealt with, from start to finish, have been fantastic. Helen, Brian, Jan, and others have been helpful, patient, and friendly. They helped me pick out the bike, customize it to what I wanted, and adjust it over the course of a month to make sure it is comfortable. I look forward to many more stops here in the future!

Excellent customer service, knowledgeable staff, no fuss/honest quotes and quality workmanship, even for my relatively small job. I’ll definitely return after my first great experience. We are lucky to have them in the neighborhood especially during the pandemic biking boom.

These folks are consistently great and very chill. Also full of knowledge and helpful advice.

Hands down the best bike shop in the DMV. Quick, knowledgeable, and plenty of parking.. I drove 18 minutes because theyre reputation is well earned.

I havent had or been on a bike since I was a kid. This shop has been great. I obviously had no idea what to expect or really what I was looking for in a bike. Every time Ive gone in, Ive had a million questions for them that theyve answered patiently and honestly. Even after biking for a few months now, Im still a novice, but I realize how silly some of the questions I had were, but they never made me feel dumb or like it was an inconvenience. The bike I bought from them comes with free yearly maintenance as well. I wish more businesses were as helpful and nice as this shop.

What great people. I popped in today with a problem with my brakes. The guys fixed it in a minute and said no problem, no payment needed. All I could say is thanks. I will be back.

Great folks who know bikes and take care of their customers. I really cannot say enough about how hard they work to take care of your biking needs - whatever that may be.

Great shop, friendly people.

The staff is very helpful friendly really go out of their way to solve for what issue you have.. Unlike other shops Ive been to (in Herndon) .. I bought my road bike here. Great price and service!

Super fast service. I was riding my bike and got a flat. I brought my bike to their shop and had me fixed up and on the road in no time. Reasonable rates. Fast service. Close to home. A+

Went there hoping to get a part for a bike without calling first to make sure they had it. Should never have had any doubt. I showed the technician the axle that I needed to have replaced since my daughter lost the nut and anti-theft key. He glanced at it, knew exactly what I needed and brought it out immediately. Amazingly, the part was $12. I didnt have to wait and they were also doing a great job protecting their employees and customers from the coronavirus. I will go back again.

I found the best place to buy a bike, I bought a salsa horsethief, I love it. They offer an excellent service, the staff are amazing. Im really happy, I recommend it 100 %. thanks BIKENETIC.

Great people. Managed to take a look at and adjust my front and rear derailleur despite how busy they were. They also came out to meet me at my car so that my children could sleep and keep their distance (during covid).

Very hard-working, helpful group. Theyve found a way to be helpful to the community despite Covid-19 restrictions. I especially like that they are right off of the W&OD trail

The clerk I talked to was very knowledgeable. They let me test drive a few options and styles to help me decide the best bike for me. I will definitely head back for my bike related needs.

Friendly & quick service! Definitely my new go-to spot for bike service.

Bought two bikes in 2014 and they remembered us in 2020. The bikes came with free lifetime maintenance, so the tune up service was free. Great place.

Kinzer was super helpful in ordering me a Salsa online they didnt have in stock that I wanted to try out. After purchasing, they even helped by doing a local delivery. Knowledgeable about bikes and super easy to work with!

This young man Samis amazing very helpful and kind, he will get far in life with that good attitude

Stopped by to drop off my bike for a tune up. Was met by Kinser, who informed me the next appt was not avail until late August. He then asked me if I was having any problems with the bike. I let him know I did, and he then offered to take a look, ultimately replacing my broken front derailleur and adjusting the shifters while I waited. He didn’t even break stride, just wanted to keep me on the trail. Gave me some good maintenance tips as well. Took it out for a ride and his work really made a difference. That is customer service I have not seen in years. This is definitely my new bike shop! Thanks Kinser!!

I have bought two bikes here and love this shop! All the guys who work here are super friendly and helpful. A lot of cycling shops can be snoody especially if you are not a hardcore roadie with perfect kit. Not here! They are friendly and welcoming to all levels. I would say there is a slight gravel/mountain tilt to the shop, but they are can handle all types of cycling! They can get a number of great bikes manufacturers in including Salsa, Jamis, Surly, and All-City to name a few!

Awesome bike shop ! They recently removed a stuck seat post from my carbon bike frame. Ive been doing my own bicycle maintenance for 30+ years but had absolutely no success getting this seat post loose. I first took the repair job to another bike shop that wouldnt even touch it for fear of damaging the carbon bike frame. I then took the bike to Bikenetic. They very carefully cut the seat post and got it out of the frame without doing any damage. I didnt know that would be possible without costing a fortune in labor time, but the final cost was more than reasonable. Very happy customer here !

I really recommend this place for anyone that whos into biking. I bought my new Norco and first road bike from them and it comes with free tune up for life. Friendly Staff, Good Selection of bikes, components and accessories. A cyclist heaven this place is.

Great service even in the pandemic times. Friendly staff and a good selection of parts

This is the real deal bike shop in the area. There are other stores near by, but trust me when I say that they are the real deal.

Easy going staff are knowledgeable in their craft. Best selection of Park Tools on-hand!

Great shop with knowledgeable staff.

My first time here great service will be my favorite place from now on thank u guys 👍

Fantastic shop. Every minor service drop in Ive done has been great. These guys will explain anything and never pressure a sale. I dont need a new bike now but when I do, this is where Im getting it.

Liked a lot. Unassuming location and storefront. Staff were helpful, knowledgeable, friendly. Had in stock what their website said, plus more. Wide range of products and price points, staff responsive to my wants.

The staff are genuinely interested in helping people in the cycling sport. They provided excellent, personalized service and accommodation.

I love these guys. Im not a serious biker, more of a weekend warrior type. I dont have a 25 ounce road bike and I cant get super technical with a certified mechanic. Honestly, if I ever got a flat tire on the trail, Id call my wife to come get me.But I do love to ride for exercise and I want my bikes and those of my family to be well maintained and running well. The staff at Bikenetic are extremely knowledgeable AND very friendly and helpful. There is none of the obnoxious condescension so common at other shops (see: Fresh Bikes). The new location on Jefferson St is spacious and never overly crowded either. The prices are competitive and like I said, the service is extremely good. I love these cats!

Love this place. Super friendly staff, involved in the community and very reasonable prices. I’ve yet to buy a bike from them, but they take care of all my bikes as if I had. Highly recommended.

Greatest neighborhood bike shop. Swift mechanical services. I go there for all my bike needs

Bikenetic used to be located on Broad St. in a smaller space next to an Afghan restaurant. The new space is much larger and allows them to display a healthy amount of inventory of bikes, accessories and clothing. Its always nice to find something that you need thats right there rather than having to order it. I was shopping for larger road tires for gravel riding, not that rare of an item but not exactly common either. They had several from which to choose to include the brand that my son highly recommends. Nice.The place has a bike riders vibe. The staff are all riders who care a lot about bikes and their fellow bikers, who happen to also be their customers. Theres definitely a sort of crash pad feel to the waiting area in the middle of the store, but I kind of like it. Feels authentic, which is probably as good of a single word summary as any for this shop.They have the most accomplished mechanics in the area by a long shot. Not that others Ive used are bad, but Bikenetics just seem a bit more knowledgeable and helpful. They fix a lot of bikes, so chances are whatever ones problem is, it will not be the first time theyve seen it. Also, as with a good doctor, they dont mind answering questions, and they will work with you to get it right. They know that people who spend a lot of time on bikes care about them a lot, and that small tick you barely hear in the shop will drive you nuts by the end of a 50 miler.

I had a great first impression and Ill be back again! I stopped in to check out a couple models of Salsa bikes after work and they had a great selection in the store. Dave at the store rode one of the models himself and was incredibly helpful in answering all of my questions. No pressure, no up selling. Just a conversation about the bikes and what each brought to the ride. Ill be back during daylight to take a couple test rides to narrow down the choices!

Really great people. We stopped here yesterday for some minor repairs mid-bike ride and were very happy we did. Excellent and quick service.

Friendly and knowledgeable staff. I went in asking for repairs on this busted thing Wal-Mart called a bike. After some long, no-pressure consideration and discussion, I ended up buying my first non-big box store bike. Because the new one would be in-transit for the next couple of weeks, staff tuned my bike up so hold me over until the new one came in. Customer service has been great every time Ive needed help, which has ranged from tune ups to little repairs. Happy to return for all my bike needs.

These guys are great- I always go to them when I have doubts about my bike. Mark helped me today with what could have been a very dangerous situation if I hadnt gotten my rear axle fixed. Fortunately he repaired it and along with a couple of other things and they are super friendly and helpful. Most importantly, they love to ride!

Stopped in for a bike lock for my new bike. The employee who helped me (didnt get his name) was very helpful in helping me pick out a lock, as well as talking with me about options for pedals/shoes and other accessories I might need in the future. What impressed me the most was that he went the extra mile and installed the bike lock mount on my bike right then and there. Super helpful and I will make sure to come back for my other biking needs.

Friendly guys, willing to let you test ride a few bikes. Theyre knowledgeable, but not condescending about it like some places can be. Laid back, cool vibe. Better than Stokes.

Im a novice rider that knows very little about biking. Brought my bike in for some new tires and tubes. Given that its spring and it seems like many bike shops are busy, I expected I would need to leave my bike and pick it up a few days later. Dave was super helpful and offered to put my tubes and tires on while I waited. 20 minutes later my bike was ready to ride. Appreciate the friendly, helpful and quick service.

Best bike shop I have ever dealt with. I bought my Kona Dew there - they encourage long test rides, they are patient and helpful through the buying process. They do a free annual tune up. They are friendly, and very much part of the biking community - and as far as I can tell, they completely know their stuff. I strongly suggest shopping here.

Stopped by the store to get a tube for a flat that I got on the trail. Was relieved to see how close it was from the W&OD trail. The shop has a relaxed atmosphere and I was relieved that the staff was made up of cycling enthusiast, consisting of commuters to racers. A+ for the friendly service and community support.

Flat tire, two broken spokes, no problem...Dave hooked it up while I waited. Thanks 👏

They adjusted my bike derailleur in about a min when I asked how much, they said for free. I said other shops don’t do that, you should take some money, they said no need we are happy to help our customers. Wow.Thank you for the great work

Super kick butt shop. smart mechanics. reasonably priced mid level bikes. they sponsor several races, clubs, and group rides in town. top notch member of the cycling community

A cyclists bike shop. These folk are fantastic. They are part of the cycling community. They support local cycling groups. They have a great cycling team. And they have a marvelous staff. Most fabulous!

Brought a couple of bikes in for them to look at. First one the headset was not on properly causing the front tire to wiggle around from the frame. They looked at it and fixed it immediately at no charge and they were pretty busy at the time.Second bike brought in later and they did an excellent job. Easy going, friendly, great people. Definitely my go to bike shop from now on.I wished my auto mechanics were as trustworthy and efficient. Well, maybe they fix cars, too? Nah, wishful thinking.

SUPER AWESOME!!! I went in after about 3-4 weeks of researching bikes (looking for a new one) and visiting a few stores around and a person who works there, Jacob, answered my questions for like 2 hours straight and had plenty of personal experience to help interpret my questions and help me find the answers I was looking for. He was super nice even with my dumb questions about whether aluminum or steel was better and whether disc brakes would be more susceptible to tour-ending malfunctions than traditional v/cantilever brakes. Plus, free maintenance for the life of the bike I bought and half off labor on it, too :)

The Bikenetic staff is qualified, friendly and helpful. Their new location is easily accessible to the W&OD path. They even have delicious pasties to consume while you wait. What else do you need?

Jan, Helen, Pete, Jeremy and everybody who works there are just wonderful. They sell great bikes and equipment, and take great care of their customers. They wont try to up sell you. When you purchase a new bike you get free maintenance for life. In 30+ years of biking Ive been to a number of great shops, and of all those, Bikenetic is easily the best.

Cant say enough great things about this crew. Brought 3 bikes for servicing in at the end of the summer, they kept in touch throughout, calling me with what needed doing, advising on various options, not pushing for the most expensive ones, and doing a great job all round. Whereas some shops seem to only ever have one mechanic on duty, these guys all seem to know what they are talking about and are happy to help. Have been back since, and will continue.

Mark and Ellen gave me fantastic advice and service when I was shopping for my first bike in 20 years. They educated me on what was available and right for my needs (commuting to DC). They are miles beyond the other Falls Church-area bike shops regarding service and expertise. I am 100% pleased and anticipate giving them my business for years to come.

Took my three bikes there- which had a lot of use- and they tuned them perfectly. My boys (12 & 13) said riding their bikes after tuning was like getting a new bike because they rode so well.

Very nice place and friendly, attentive staffs. They also offer quick services with reasonable price! 5 stars for you, Bikenetic! 😊

Had a flat on my Bob stroller and with my three boys running around the store Ellen fixed the flat in five minutes. She is awesome. .Great bike store.

I brought my wifes bike here to get a wheel re-trued. They were very friendly and were able to do it while I waited. Nice shop, conveniently located near the W&OD bike trail. They have free parking and are easy to get to, I will certainly use them again.

I just picked-up my Pro-flex and Kona bikes, after some routine maintenance. As always the bikenetic team did a great job. The bikes are riding like new (one is a 1996)! While at the shop I was able to pickup a trailer and helmet for my son. I will definitely be going back for any of my biking needs. Best bike shop in The DC area hands down!

Superb people and attention to detail. Very personable service. This is the bike shop you and your bike(s) need. Attitude creates a biking community and lifelong love of cycling.

I go to a lot of bike shops... This shop is one of the truly great ones. They have excellent mechanics that can fix any problem. They have a wide variety of bikes from kids bikes to off-road bikes to high-end race bikes. They can get you started on two wheels and help you race. They can get you a sick custom built machine that will make all your bikey friends super jealous. And, they can sell you a slice of Acme Pie Co. pie, which is the best pie in the DC metro area (and possibly the entire universe!)

Last month, I brought in a pair of 25-year-old obscure bicycles that were good in their day, but hardly best-of-breed. They hadnt been ridden in a few years. With the pending Metro closures, they needed to be rehabilitated.Pete took a look at them. Didnt bat an eye. Told me what theyd likely need and when theyd be done. The day they were to be ready, Pete called & advised that one would also need new tires (which I fully expected).When I arrived, Pete reviewed the work hed done, which was a bit more than initially anticipated. Among other things, a brake mount piece on one bike had rusted through and crumbled. No problem -- Pete just crafted a new one. (This is the point where many (most?) other shops would say We cant fix it. or You need to buy a new brake assembly (or two).)The result: two bikes that now ride almost as well as they did when they were new -- 25 years on.All for a very reasonable price (and less than what some others in the area quoted).Highly recommended. It would not be a stretch to say awesome.P.S. - Yeah, these folks absolutely walk the walk & talk the talk - theyre passionate about cycles, and it shows.

A really nice bike shop with a very comfortable atmosphere and professional, knowledgeable service. I have a CF bike that was making an awful crackling sound that was causing me a lot of worry. Jan solved the problem within minutes and I am a very happy rider.

I snapped the rear derailleur on my LE Kona Blast and I couldnt find it anywhere but the staff helped me find exactly what I needed even when I gave them the wrong year....sorry guys.The staff here is extremely helpful and easy to talk to. Thanks again guys and gals!

Cant say enough good things about this place. Took my bike in for new tires and tubes. Staff was super friendly and helpful and got me squared away quickly.

My brother moved from CO to DC and I shipped his bike to Bikenetic. They were courteous and prompt helping me get details together regarding shipping and setting up a work order for my brother to pick it up when it was done. The staff was patient and thorough. Additionally they emailed a receipt within 5 minutes. I cant wait to come out for some CX racing in the fall. Thanks again!

Great and personable service. If they dont have exactly what you want or need, they get it fast. Mechanics will help you with what you need and tell you what is unnecessary.

Really friendly and helpful shop, and they put on some sweet races.

Stand-up shop in Northern Virginia. Helpful, knowledgeable, and friendly staff that will take time to answer any questions. A shop that understands community and treats the shop as more than just a business.

Love this shop! Down to earth, awesome and honest staff. Quality work and knowledgeable sales, from a group of avid bike enthusiasts.

First experience at Bikenetic taking the mountain bike in for a tune up and tire change. Very happy with the service! Staff were friendly and knowledgable. Most importantly they did not try to up sell the tune up and were up front about the costs (which are reasonable as well). Just what I was looking for in a local bike shop and will be back! Thanks!

Awesome service! They charged me $16 for a small repair ( very basic tune-up) while another place in the area asked for $120!!!! Im so glad that I took my bike to this place. And hey! They repaired my bike in less than 2 hours on a Sunday!

Quick service. Fast orders. Good deals & lifetime service on new bikes. Super nice people. Falls Church is lucky to have them.

Incredibly knowledgeable staff . Helped me get the proper bike for my triathlons and casual riding. Service on the bike is amazing and they give reasonable estimated times for repairs and tuneups

Friendly staff, great selection of products. Great atmosphere.

This is a family friendly shop with great people, excellent service and great advice. This is what a bike shop should be.

Came in for simple tire maintenance. Ken was very quick and professional. I definitely recommend this place for all bike needs.

Great service, quick and at a good price. Everyones very friendly and helpful

The owner, Pete, is such an awesome individual! Very family friendly shop that hosts several group rides per week!

I’ve had bike troubles for a couple months now. I was riding the W&OD trail and got a flat. Took my bike here and they fixed me up in no time! Got my stripped axel nuts off with a giant wrench, changed my tire and tube, tuned my brakes, all in less than 20 mins. Thanks to these amazing folks!!! I’ll definitely come back for all my bike maintenance needs!

These guys know their stuff, and are happy to pass it on. Best bike shop Ive found in the Alexandria and Arlington area.

I recently went into the shop to purchase a bike. The representarive (Dave) was very interested in understanding my bike needs. After a few visits and several test rides on the bike path nearby, I purchased a Norco XFR 3; I am very happy with my purchase.