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VAL Collision Center
118 Gordons Rd, Falls Church, VA 22046, United States
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VAL Collision Center
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r
Review №1

Professional, prompt and excellent work!!My wifes Range Rover was scratched on the back driver side door, I thought it was below the clear coat. I called Val Collision as they are the body shop for Alexandria Land Rover. The receptionist scheduled me for the same day. As I arrived Eddie came out and examined the scratch, within less than 10 minutes he had the car in the shop and repaired!! It seemed like they dropped everything to help me out and get me on my way, total professional and detailed service! Needless to say they have made a customer for life! Thanks again to Eddie and his staff for the outstanding experience!

Ma
Review №2

They helping you a lot. I really appreciate it. I highly recommend it to you. If you guys need body shop just go to there. Thanks Eddie.

Ro
Review №3

This is absolutely the best body shop and auto repair shop of any kind that I’ve ever used. Meticulous attention to detail, honest friendly customer service, at a fair price — outstanding experience in every way. Take your car here. You will be glad you did!

Ma
Review №4

What can I say, Eddie put me at ease from the moment I walked into VAL! Their auto body and paint work were top-of-the-line. Also, Salvador in the body shop, is the best that I have seen in the business! Would not trust my car to another body shop after my two experiences with VAL COLLISION!p.s. - My insurance company is extremely high on VAL COLLISION as well.Thanks Eddie.

Ca
Review №5

I came in right when they opened just to get an estimate of some light damage on my rear bumper after a small collision. Eddie quickly came out to my car to give me an assessment, and when I clearly wasn’t quite ready to commit to some costly bumpers replacements, he told me to give him 10 minutes. On the spot he brought out one of his employees to buff and touch up my car, which completely satisfied my needs, AND he did it FREE of charge. When I offered to pay he refused, and simply told me to write him a good review. So here I am. Go see Eddie at Val Collision Center, he runs a great business and really cares about customer satisfaction, you won’t regret it!

Ti
Review №6

This place is awesome!! I was involved in a rear end accident for my Range Rover and referred to VALs auto body shop. I worked with Eddie who was very considerate, professional and dependable. He saw the process from the beginning to the end and even went above and beyond with providing a pleasurable customer experience. He is very hard working and truly committed to helping his customers. He has the type of personality that makes you feel more like a neighborhood friend or family which is hard to come by. I DEFINITELY RECOMMEND him to anyone in the DMV that needs honest, reliable and expert car service. I driven mostly luxury vehicles the last 7 years and dealt with many auto body shops and this places takes the cake. Eddies business practices also transpire throughout the office from the exceptional phone representatives who are some of the most pleasant and informative reps I have seen. All the way to the mechanics who are highly skilled, very professional and efficient. I not only am truly happy with their service but I also have met a new friend. IF YOU NEED AUTO BODY WORK...dont hesitate call VALs and ask for Eddie.

Kr
Review №7

Eddie, the owner of Val Collision, is one in a million. He was recommended by our BMW dealership and while it was unfortunate that we got in an accident, I am so grateful we found Eddie. He went above and beyond for us, acting as an intermediary between me and the insurance companies so I didnt have to get involved but keeping me in the loop the whole time. Insurance companies dont want to pay for anything but the cheapest parts and the fastest work, but Eddie understands the ins and outs of this very exhausting business better than anyone Ive ever come across and spent a lot of extra time fighting to make sure our car was repaired properly, with factory parts. He really cares about his customers and I will never take my vehicles to anyone but him. Eddie is proof that there are still some people of integrity in this industry.

A.
Review №8

Eddie, the owner is a top notch owner. He knows his vehicles, especially land rovers. I took my land rover defender to him as I was involved in a 3 car accident in July. Land Rover Alexandria where I bought my car recommend Val Collison Center a they do all their car repairs. Eddie looked at my car and took care of me.He frequently updated me on the status of my vehicle in parallel of my insurance company.He even went out of his way when he was on vacation and kept communication going.In a business where you are servicing people, communication is a must. Val Collision and Eddie did this throughout the entire process of my car (before it was deemed a total loss). Ill miss you 2021 Land Rover Defender.Ill go back to Val Collision for any of my auto needs on body work.Thanks again Eddie!

Ja
Review №9

I had to have my front bumper replaced and the entire process went well. It was easy to schedule the quote, the quote itself was easy to understand and competitively priced, and the work was done really well and completed within the given time frame. If I find myself in the unfortunate position to need more bodywork Im bringing my car here!

Ul
Review №10

VAL Collision and their team have proven to me that they are experts in the field of auto body repairs.I was referred to VAL by a friend who recently got body repair done and was impressed with the job. I work very hard for my Tacoma, and I was astonished to see VAL take as much care of my truck as if it were theirs.From start to finish, the experience was phenomenal. The man in charge, Eddie, was a savior for me. Ive never been in a car accident before and I had no idea how the insurance process worked. He broke down everything as if he were a professor giving a lecture. I walked away from the location with a full understand of the insurance claim process. Eddie promised me that he would take care of everything. That he did.I would recommend VAL Collision to anyone needing an expert and reliable auto-body shop.

Jo
Review №11

Fixed a bumper scuff from a red car that swiped against our white one with no note. Fixed quickly and looks like nothing ever happened.

Jo
Review №12

Eddie and his team at VAL went above and beyond to fix both of our cars much faster than expected. He worked with our insurance on our behalf to get the claims approved and paid out. He also washed and detailed our cars before giving them back to us.One of our cars was originally at the dealership and when they informed us that a part was indefinitely on back order, we had the car towed to VAL. Not only did VAL find the part right away, but they fixed the car within two days of receiving the part.VAL not only does quality work but their customer service is top notch.

Lu
Review №13

UNRELIABLEWe were promised that our cars front bumper would be repaired within two days, which became three days, which then became four days, even though we had left a note that we needed the car for professional trips. Furthermore, they did not bother to give us an estimate for scratch removal on the rear bumper, even after three days waiting. We cannot recommend this place under any circumstances.

Al
Review №14

Val Collision Center is also the collision center for my car dealer in Alexandria, Beyer Subaru. In 15 minutes today, Raynel Gonzalez, service manager, had my badly scratched rear view mirror repaired by the technician. The job was so perfect, you would think the technician had replaced my entire rear view mirror. No wonder the car dealer recommended this collision center to me.

Ma
Review №15

Very good service and price!

Be
Review №16

Outstanding value. and phenomenal punctuality. I can not say it enough. VAL Auto collision is honestly the best group out here, and I only trust them with my vehicle when it comes to anything. They have been taking car of various car Ive had for years and I will continue to only go to them because of theyre work ethic and just a great environment. They took care of me when I had an accident. They took care of everything for me and got my car done in a very fast timely manner. The owner Eddie talked to me and gave me updates on my vehicle the entire time it was in the shop. I recommend VAL collision center to everyone. Shocking customer service. They are honestly the best in the auto collision game.

Li
Review №17

Val Collision Center did amazing work! We came to them when our buildings garage closed on our car. The quickly gave us a very reasonable quote and then got our car in and out within a week because we were due to leave town. Everyone was kind and professional. The estimate was thorough and there was no guesswork or surprises. Highly recommend.

se
Review №18

I am referred by one of my friend to go val Collision center, when I get there I met a great guy (Mr Edison )Edison was honest and straightforward about the work required and cost. He is very humble.His Price was reasonable and work was completed on time. He was flexible to work with my schedule.Definitely going to Val me, my familys and friends when we are need anything else done on ours cars!I am Greatly recommend val Collision .

Ka
Review №19

I will highly recommend anyone involved in any auto body damage to make thier way to Vals collision 💥 center. They will not not only bring your baby back to life like nothing happened they also will wash clean for you. Thank you Mr Eddie for making my experience a better one despite the many hurdles with my insurance and rentals.

Xi
Review №20

My car has a dent on the rear bumper. Geico initially agreed with a Remove & Install. Eddie did the following: contacted Geico to confirm them the part needs to be replaced; install the new bumper, and any other work he can help with; delivered the car on time despite Geico showed up three days late; changed the oil and replace the filter without charge; most importantly, had a 30% discount on my deductible.He didnt ask me to leave a message on Google but I volunteered to do it. This shop deserves more exposure as it does a great work and Eddie really knows how to do business smartly.

He
Review №21

My 2019 Subaru was t-boned and Val Collision did the repairs. Eddie and his team are terrific. They are professional, courteous, considerate and do excellent work. I highly recommend them.

Re
Review №22

I highly recommend Vals Collision. I can vouch for the quality of their work and the time/effort they put into my car after I was rear ended late October. I honestly don’t know much about cars so I was lucky to find Eddie, who was honest and forward with me about expectations, cost, and etc. I really felt like I was taken care of and Eddie always kept me in the loop with periodic updates. I am so thankful for him and his team!

Ka
Review №23

Great value and service. Highly recommend for any type of vehicle, but especially Volvos. They were very proactive in reaching out to me regarding timelines and completion of service. 5/5 stars — I will definitely be coming back next time I need anything fixed!

Ch
Review №24

Easy to work with, reasonable prices, and that car comes back extra shiny inside and out.

Ke
Review №25

VAL Collision Center is truly one of a kind... and I mean that in the most positive sense.Rarely have I experienced such attention to detail, professionalism and high quality work (especially in the auto sector). I approached Eddie with an idea to upgrade and update the look of my vehicle. Structurally it was fine, but I wanted a more sophisticated and aggressive look. I talked, he LISTENED... then he patiently made creative suggestions and said he wouldnt disappoint. He didnt.The end result was a fantastic, updated and sharp-looking SUV! Perhaps best of all, Eddie delivered on-time and on-budget. To say that VAL Collision Center exceeded my expectations would be a gross understatement. I couldnt be more happy with my vehicle and I highly, highly recommend VAL Collision Center.Thanks Eddie, you have made a friend and a customer for life.

Al
Review №26

I can’t stress enough how amazing this company is. In my time of need they showed up with no questions an Helped me (a stranger) out as much as they could. My car got towed with no problem and worked on amazingly. Not to sound corny but they saved my life helping me the way they did. I would recommend them 10 times over!

Mi
Review №27

I went to the shop based on the reviews I read here on google, and Eddie and his people didnt disappoint me at all. They did an AMAZING job with my car. The attention to detail is just fascinating. I thought the price was fair was for such a professional service. Simply put, they really know what they are doing, so just go and see for yourself!

Mi
Review №28

Eddie and team were fantastic. I came in for an estimate and was provided options and prices immediately. I ended up leaving the vehicle right then to get the work done.The work was excellent and on time. And, at the estimated price. They even washed the car interior and exterior. I would highly recommend them for both their excellent work and great customer service.

La
Review №29

I worked with Eddie when the headliner to my Volvo would keep falling. I was able to get an appointment with him the same day I called. Upon meeting with Eddie, he immediately assessed and informed me of a fair estimate. He immediately called two upholstery shops to get the headliner re-upholstered so that I wouldnt have to purchase all new parts. The job was perfect, prompt, and professional. I recommend VAL Collision Center.

So
Review №30

I highly recommend VAL Collision Center.My car recently needed repairs for damages from a minor accident and I was looking for a shop that I could trust and that would treat my car with care. I was nervous about selecting a shop and weighing my options between VAL and a big name shop that specializes in my car make (Toyota). But given VALs 5-star reviews (a rare rating to find as far as car repair shops go), I decided to stop in for an estimate and found the owner went above and beyond to explain my options to me and address all of my questions and concerns (and I ask a lot of questions!).My first impressions were fantastic, so I decided to get my car repaired at VAL and Im glad I did!They treated my car with care, replaced the necessary parts, and seamlessly blended the tricky metallic paint finish on my car. I pointed out a few small scratches and they willingly addressed the little touch ups for free. They cleaned my car inside and out before returning it to me. It looks as good as new.Even though my insurance company was a bit slow and created some challenges, the VAL staff stuck to it and got everything processed.The owner and staff were courteous and honest in all of our interactions and the price was reasonable too!I would definitely return if I needed repairs in the future. Give them a shot if youre (unfortunately) in need of car repairs.

an
Review №31

Excellent service from beginning to pick up. Mr. Eddie exceed my expectations. Also the receptionist, just super.

Ri
Review №32

I was referred by a friend who has had a great experience with these guys. My car had a mechanical issue where I was unable to shift into gears correctly. I dropped my car off, they got back to me in a timely manor and informed me what was wrong. They fixed the problem and took care of other issues I wouldn’t have known about. My car drives excellent now. I couldn’t be happier.

Za
Review №33

Update - we started off rough but they did a lot to make up for it. Cant speak to their actual repairs as of yet but they went out of their way to make the original issue right.

Em
Review №34

I had a small collision pulling out of my garage at less than 5 mph. Went to VAL because they were preferred by my dealership. The quote I was given was for $1600 and included areas of my car that were not plausibly affected by my accident. I walked out but got talked into letting them buff out the paint and use adhesive to reapply a part they took off to check for damage for $150. They told me to come back later that day. 2 weeks later the area that got buffed out looks fine but the piece the put back on my car has partially popped back off. Its pretty clear that they did a shotty job because they wanted to make more money out of me. I feel like I should have recognized they were unprofessional given that they gave me such a crazy initial estimate.

Wh
Review №35

VAL Collision center rocks! I have been taking my Kia Stinger here for past 3 years. I have watched VALCC grow and expand in both customer service and mechanical services. Everytime I leave my car in their care it returns to me with a quality of work that is unparalleled.I would be remiss to not mention that Eddie is also a really terrific business ower. I think the only thing more important than servicing cars is the customer service.If you choose to take your car somewhere else you will be making a HUGE mistake! Considering VAL services at least 8 dealerships the name kept coming up and thats why they still have my business to this day.

33
Review №36

The first time I took a car to Eddie Flores for bodywork was in 1988 when it was known as Autocraft Body and Paint. Since then, Ive never used another bodyshop. Collision repair is his specialty. But he also performs vehicle restoration to original condition. There are two ways to do bodywork: Do it right away or do it right. If you want your car done right away, take it to any paint shop. But if you want your car done right, take to Eddie at VAL Collision Center.

Ha
Review №37

Highly recommend Val Collision. Eddy was honest and straightforward about the work required and cost. He was informative on any questions I asked. Price was reasonable and work was completed on time. He was flexible to work with my workaholic schedule! Definitely going to Val when I need anything else done on my cars!

Jo
Review №38

Great work at an affordable price!

Ma
Review №39

Someone hit my car in the parking lot, left massive scrapes in the right side of my car, they where able to fix it in a good amount of time, and the paint job that they did was amazing.

Sh
Review №40

If you want to know something about an automobile or fix something about one, please talk with Mr. Edison Flores in Northern Virginia. He is a man of integrity, eminently trustworthy, works hard for his customers and requires the same from his staff and technicians. He never approaches a person with car problems with a greedy heart but is always anxious to help save unnecessary expense while offering the best end result in the business. I have been referring people to him for 25 years and my own car. If you ever talk with his Coordinator, Cindy, you will know how fast he and she are on it. Never hesitate to leave your voice msg for her if neither one picks up the phone immediately.My car had beenT-boned by a speeding driver. Knowing the quality of Mr. Flores work, my insurance co.and I agreed my car would be literally like new when returned to me. One day, eg, I stopped by unannounced to check out the progress of the repair: the car was up on a platform with its hundreds of parts meticulously placed everywhere around it. It was major surgery and one of the most impressive sights I have ever seen.Awaiting parts delivery, their work continued dailly for a month. The new paint was the exact subtly pearlized match. It was then ready for me like a prize winning, highly-polished specimen in an auto show, and all systems of the car have run perfectly now 160,000 miles later. Mr. Flores kept me abreast of all work regularly to see if I had any questions or concerns, and I was thrilled with all their work to include Mr. Rodrigos.Mr. Edison Flores is respected by all who know him--from the highest end auto dealers and owners to his suppliers, employees, and patrons like me. I am pleased to recommend him.

Ro
Review №41

Man Eddie!!! Is the guy!! Had mess my bumper and sensors on my Volvo s60 up. Was scared that he was gonna use aftermarket parts, not the case at all. He used all OEM parts. My bumber looks awesome perfect condition. Thank you so much!!

Me
Review №42

Recently my car and it’s engine died. I called around and received nothing but rude and unprofessional service. With the pandemic we are facing many are not being understanding. I need this car to provide for my family. I called Val Collision Center and they were super supportive. They towed my car stuck at the McDonald’s up the street for free. The owner told me what was wrong. He also noticed I needed extra work done on my 2008 Honda Accord. He was very understanding and professional. His staff showed compassion and demonstrated that not everything is about money. He asked me what did I do for a living and I told him I was a teacher. He said I will take care of you. He replaced the engine and even anything else that my needed replacing. He even took it Upon himself to fix a dent that started to rust on the back passenger side door. His staff were honest and friendly and fun. I recommend them to anyone looking for work done with a professional and family business. Work was excellent and done fast. Thank you guys...

Zu
Review №43

Superb job in repairing my side collision and mirror. Eddie the manager was super accommodating going out of his way to ensure good service. Plus, my car was fully detailed when they were done.

Ju
Review №44

Eddie did a great job and communicated with me throughout the process. I’m very satisfied with the repairs. Thank you.

An
Review №45

I highly recommend VAL Collision and Eddy was a consummate professional. Office was clean and straightforward. Makes auto-illiterate people feel comfortable :) and explains things easily. Good prices.

Hu
Review №46

Val Collision 1, Parking Garage 0.Of course we scratched our new Beyer Volvo days after buying it in a parking garage. Val Collision was so friendly that they did the work on the spot for free. I kid you not. Highly recommend these guys.

Yo
Review №47

Great place, took my 2019 4Runner TRD pro with major front end and frame damage. Looks amazing, thanks Eddie!

Sa
Review №48

Eddie and his team are fantastic. I never had to talk to the insurance company. They took care of everything and the car came out perfect.

Ma
Review №49

Brought my car in for paint work. Eddie was extremely courteous and helpful in explaining what needed to be done. Work was done on time and as promised. Would highly recommend.

Pa
Review №50

Outstanding service. Fast, terrific quality and great value. Highly recommended.

di
Review №51

Very helpful, straight forward & amazing/perfectionist results!

ma
Review №52

Val did a great job repairing my BMW and correcting paint job after another body shop did subpar work. I have used them more than once for my other vehicles as well.

Mr
Review №53

I highly recommend VAL Collision Center and Eddie Flores. Eddy has worked on both my 2019 Silverado and 2017 Corvette Z06 and I couldnt be happier with the result, timeliness, craftmanship and overall professionalism of Eddy and his team. I have been to several other body shops over the years in this area and no one else comes close. When I ran into a particular difficult insurance issue, Eddy was able to communicate what was needed to them and they came through. Eddy will go above and beyond what you would normally expect from a body shop.

Ol
Review №54

Awesome shop, office and bathrooms. Environment is clean, bathrooms are clean and nice. Shop is fully staffed with techs, equipment and tools to get your vehicle right. They do automotive body work and engine diag and repair. Eddie fixed my car and made dealing with insurance from an accident where someone else was at fault painless. I highly recommend these guys to anyone looking for a family oriented business that puts the customer first, always. Eddie was an absolute pleasure to work with as well when it came to my vehicle with updates on every step on the process and a prompt and swift repair and turn Around time without skipping a single detail. They even cleaned and detailed my vehicle inside and outside to look brand new. I will only bring my vehicles here and I recommend them to anyone when asked. 5/5 from me!

Er
Review №55

Very professional and they did a phenomenal job. Thank you

Ka
Review №56

This Thanksgiving we are grateful for finding a reliable, transparent and customer focused body shop like VAL. Eddie and his Team always go above and beyond.

Ka
Review №57

I had a flat tire issue and it was late in the day. Two shops I went to were closing and couldnt help me. Feeling helpless, fate had it that I came across Edison and his repairmen who were so very kind to help me out. I am still thanking God that He helped me find Edison and his guys, who were professional, patient, and were willing to answer my questions when they were so busy and it was time for them to close. I appreciated very much the customer service of this small business. I am going to take my car to Edison from now on. All praise belongs to God, Most Gracious, Most Merciful.

Yo
Review №58

Eddie gave us great service and our car looks great after the repair!

Br
Review №59

Great customer service. Quick turnaround.

Ma
Review №60

Superb service on my Outback Subaru - went beyond call of duty. Recommend without reservation.

My
Review №61

Val Collision Center is the best in the business. I went to Val Collision with a front bumper and lights that had been damaged in an accident. Eddie immediately examined the vehicle and provided an estimate. I came back several days later, after they ordered the parts, and my bumper was fixed within a day.Val did not charge a penny more than the estimate they provided on day one. The front of the car looks brand new. Vals staff is extremely professional and friendly. On top of everything else, they cleaned the inside of my vehicle and gave it a fantastic wash while also polishing all four of my wheels. I highly recommend this business. Thank you Eddie and Val Collision Center!

Information
7 Photos
61 Comments
5 Rating
  • Address:118 Gordons Rd, Falls Church, VA 22046, United States
  • Site:http://valcollisioncenter.com/
  • Phone:+1 703-297-8878
Categories
  • Auto body shop
  • Auto bodywork mechanic
  • Auto dent removal service
  • Auto machine shop
  • Auto wrecker
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • LGBTQ friendly:Yes
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