Only reason I gave 2 stars is because I normally enjoy going to Walmart miscellaneous things. This is probably the worst Walmart in Southeastern Massachusetts. It cannot keep anything on the shelf they dont order enough inventory. it is the only Walmart in the city of Fall River so I guess I can understand why things go so fast but better management would be able to anticipate this and fix this easily.
Generally a decent experience considering its Wal-Mart, but this visit I was disgusted by the black mold growing all over the racks holding the milk, creams, eggs and juices. Seen it weeks ago and mentioned it to an employee stocking yogurt who said thank you for letting them know. Clearly it didnt get any further than that. Figured it was time to post it so maybe the right person sees it and makes them clean it. I could see it spreading a few dots of mold here and there onto the egg cartons as well, but unfortunately the picture came out way too blurry.
It was a zoo!! I was looking all over the place for something & had to ask 3 different employees where I could find it! Unbelievable, I dread going into this walmart!
Great Walmart. Pulled in and instantly had a cop check out my car. Went back later on to find street racing and about 50+ cars having a tuner car meet. This parking lot felt like the embodiment of a GTA V lobby.
Shady workers following girls around the store last night, recording them with their phones. This store feels so unsafe. Be aware & pay attention. Something very shady brewing at this location. They tried to tell a female worker but she didnt understand English. Watch your children!!!
I was in and out grab a few thing for my daughters bday her custom cake. educational toys play mat no fuss .loved the option of check out your self or with a person. Nice place
It is like a war zone. So many shelves with out of stock items, poor inventory...no exaggeration! Also, most importantly, not keeping up with sanitizing liquids, paper towels, etc. If I have the time, I will go the extra distance to No Dartmouth or Swansea
Good store. Good prices. Found exactly what I was looking for.
On the new management and the store is going to look beautiful Im so excited for the new owners a really nice store and nice people that are running it
Getting stared at while ur scanning every single last grocery is really annoying and rude. The workers need to learn how to nonchalantly watch to ensure nobody is trying to “steal” my friend felt so embarrassed and racially profiled and I did see what he seen. Shame on them!
Your standard super Walmart with a fairly robust/well stocked grocery, bakery, and deli selection. Typical low prices on most goods, and with the Walmart app you can easily find what your looking for. Staff is helpful, and are usually knowledgeable of where goods are. Everything is fairly clean but things (bathrooms, parking lot etc) could be cleaner, and the carts/baskets could be more well maintained.
Always satisfied with shopping here always easy finding what I need and employee are helpful if needed
I visit Walmart sometimes multiple times a day. Being in fall river means I have considerably good access to at least 3 stores. I find this store, though large, tends to be out of stock of certain things more often then others because its customer base is so large. They need to increse their inventory to account for that. They also need to carry more of a variety of items I can find at other stores but not here. Doesnt stop me from spending a lot of money everytime. 🤷♀️ Ive never had a bad experience with any staff and a lot of them seem to remember us. This store however should be put on a higher tier to accommodate their clientele. Dont let this discourage you if you need something, they probably have it or something close enough.
Update: I downgraded from 3 stars last month to 1 star. No shopping carts available twice this week. An employee told me the ones in back were broken and left. I had to go back outside and find a cart while my handicapped husband stood waiting with his cane. Still lots of empty spots on the shelves; half my grocery list was incomplete. Then I didnt get one bag of my food. I called and the store said they would have it at the service desk. They didnt - I had to go through the store myself and pick up all the missing items again. This store has become a disaster. I went to Market Basket and their shelves are fully stocked. I was able to get everything that was missing at Walmart. Im done with them.
Always my go-to since Im a Fall River resident. However the store is always packed with people, with very little cashiers or employees available to ask questions. The shelves are never fully stocked but I find the items that may be available here are different than I see in other Walmarts... This is a plus. The staff is often courteous & regardless of its downfalls- youll still catch me here weekly 🤣🖖
THIS REVIEW IS ABOUT THE ONLINE ORDERING PROCESS NOT THE STORE. I did a pre-order for 3 items in February of this year. The pre-order was set to be released in July and my expected delivery date was July 15th of this year. When July 15th came near I received no email to notify my packages were going to ship. When July 15th passed I received no email saying it was going to be late. I continued to be patient and waited a week to see what would happen. I was hoping to see my package just show up or just have an email notify that it would be late. After a week I received nothing. I got in contact with the help hotline. They notified me that my package was on a delay due to high amount of orders. Alright I understood because it was a new item people wanted. I asked when I should expect my package. I was told within a week or two. After two weeks passed I STILL did not receive any type of email or notification on my order. I call on August 15th, a month after my expected delivery date, and ask about an update. I was told there is still a hold and now my expected delivery date would be September 15th. Two Months After I Am Supposed To Get It?? I understand things happen but I remain patient and wait. Today is September 15th. I have not received a single email. I have not received a call. Nothing. I have seen my pre-order items in stores, now the prices are higher than what I got them for, and I cant understand why I have not received my package or been updated. I just called the help hotline. I was told to check back on my orders status in a few days... SERIOUSLY? ITS BEEN TWO MONTHS. I will NEVER pre-order anything with Wal-Mart again. This is absolutely ridiculous and they should be ashamed that they dont take their online pre-orders as main priority to their stores.. Like what the hell is the point of doing a pre-order then?? Its seriously ridiculous and I hope everyone else sees this and doesnt fall into the same situation.
They dont restock, employees are rude and store is disorganized. Why is Swansea store stocked, organized and a more pleasant shopping experience.
Very unfriendly staff not alot to choose from lots of empty shelfs
This location is one of the better locations out of the many Ive been too, its kept well stocked & very clean. The managers are awesome & most of the employees are always pleasant and helpful. Thankfully these A+ employees make up for the very few of their team members that have absolutely no customer service skills whatsoever & act as though its a burden to be expected to do their job.
I rate this store a zero for selling a plastic tray of vegetables that expired on June 19 of 2021 and i just purchased it yesterday as my mom and I were giving my 7 year old sister it to eat and when we opened it smelled so bad that it stinked up the area that we were sitting in it is one so irresponsible and absolutely disgusting to sell an item expired this isn’t the only item there were two more we shouldn’t have to look at the dates when we’re shopping as an employee you should be the one to make sure an expired item isn’t on the shelf
There have not been any refrigerated items restocked in about a full, 7 day week.(3/4/21): i bought a pack of underwear that had been opened and taped back shut. My mistake for assuming they would all be the size printed on the package. I took one of the two stars i had given this place away.Coat racks are apparently something this store doesnt have the capacity to stock as well.
I just love walmart ( wolly world )
As far as Walmarts go this place is the worst. Others stores have better selections and people are friendlier and able to communicate elsewhere
Such a large store. They have everything I am looking for. Great location too.
Horrible experience with one the electronics employees. She doesnt help out. All she does is stand there. My opion she should be fired. Ive heard from previous people that she comes into work late and takes 2 hour long breaks. NOT PROFESSIONAL.
My mama always taught me, if you dont have anything nice to say dont say anything at all! Sorry 🤷♀️
Walmarts policy on self checkout is crazy. Most machines dont accept cash. They only have limited associate operated registers.
Poorly stock compared to all the other walmarts in a 20 mile radius
Its hasnt gotten any better BUT @ least it Hasnt gotten Worse, to be a Small Walmart supercenter ( square footage wise).
This place gives peace to deal with life
Very good for discounts the employees r friendly & will assist u if needed they r big on scooters to get around the store
The Walmart in Swansea is worth traveling the extra 4 or 5 miles. Newer, bigger, and better managed and stock than the Walmart in Fall River.
They should have cops around...If you go here with your kids, stay as close as you can to them. This is pedifile paradise.
Exactly what you would expect from a Walmart. Friendly and helpful staff.
The worst walmart ever they should just close up shop
Since its the beginning of the month, quite a few shelves are picked clean and not restocked fast enough. In recent months, a couple items I regularly buy arent on the shelves at all (just an empty space). I have to go to a different store altogether to buy it.
Its a preety decent Walmart the workers are generally very kind and I usually find all I need
Empty shelves high prices damn self checkout. Sam Waltons dream is a nightmare. American made replaced by cheap Chinese goods. Wal-Mart monopolizes big box but customer care not priority. Sad!
Shelves were nearly bare on a Sunday... Do better!
Great store just under supplied
Good for buying randomness and food items because its a WalMart supercenter. I suggest they extend their hours to 24/7 like the Raynham WalMart supercenter.
Great and understanding staff. And one of the better selections of items
Return policy for cash without receipt has changed. Only up to 10 dollars now. Still the staff never fail to show how miserable they are. Understood though. The job seems rough.
Women and Family Restrooms closed in front.Family Out of Order near Spray paint are area. Gee whiz
Was able to find thing easier than usual.Cashier was very pleasant, witch is a great deal to see.
When in doubt Walmart is my go to EVERYTHING never fail to disappoint 💜
Outside could use a good cleaning maybe it all could use some
I have had many bad an inconvenient visits whether it be from payment not being accepted when theres more than enough money in my account. It is very embrassing and inconvenient! The assistance from the managers?? very poor.I have been trying to purchase ink for my Canon printer that I bought from them. I have been trying for the past five months and have not been able to get it once there. They keep saying they order it and only 2 orders will come in?? Seems to me, they are not paying attention to their customer needs. Obviously theyre not ordering enough Im calling just about everyday to inquire . I also think they have an employee there that is running scams?? Trying to purchase 100.00 gift cards. They did it to me, and now Im waiting on my new card to cone in. In the mean time it was a holiday weekend and I was trying to purchase some items so I could also get cash back. Lol they only allow 20.00 but they were telling me that something is wrong with my account because my check wouldnt go through. I asked if they could use another register? The manager told me no theres nothing wrong with their machine its my account that there is a problem with. I even showed them the email I received from Walmart indicating someone was trying to steal my info. They didnt care, or even look at it.they are rude!! I hate having to go there, but it is very close walking wise. So sometimes I have no choice but to go there! They need to get better people working there. And if you ask them a question they dont know the answer to?? They wont even suggest trying to find out. Lol.
Not liking the no cash to pay for purchases thing.
Great Walmart to shop. All staff there are helpful and friendly.
There isnt a sign telling you the pick up parking is on the side of the building. Put up a sign
I had a great pickup experience! I was kinda leery about going here at first, usually I do Seekonk or Swansea, but the order was there this time due to product availability. I had read some negative reviews for this location and wasnt too keen on the trip so I made sure 2b there in daylight.I was very pleasantly surprised of the cleanliness of parking lot, speed of my order being out when I pulled up, the woman was so pleasant and helpful. I definitely will do more business through this location as I was in and gone 10 minutes easy!
Not alot of clothing to choose from. Not satisfy with store cleanness at all.
Just opened the store Saturday July 31st, 2019 and the mens bathroom is filthy. I bet woke Walmart is feeling hiring all these blacks by now, cant even get clean bathrooms
They dont call you back, dont seem to care about small jobs, only in it for the big bucks
Not liking it, for today, at least. Went there looking for any brand of 12 gram, CO2 copressed air cylinders. The kind you can use in air horns, sporting goods, etc. Couldnt find them anywhere in the store. They cant be bought on line to be shipped into our location. What is that all about? Why cant you find them in the store any more?
They are always out of everything every time I go there.staff is nice.place is clean.parking lot is always trashed.Welcome to Wal-Mart would you like a stickah!
Its ok i guess... Other than rude male worker who is stationed at self checkout..
Recently remodeled, looks nice
Honestly, did not have 1 item from my list that i need! The items they did have, was of larger (family) size. I was shopping for me (1).......
Found what I wanted, easy check out.
Got my crocs from there! 😋
Always friendly and professional went to pick up my air conditioner that was pre-ordered no problem at all young lady was friendly and very good at her job great experience!
Everyone was very helpful. I had what I needed it was clean. It was very well organized. Someone was there when I needed to ask a question they were very helpful in finding what I needed.
Wish they stocked their shelves more.
The cleanest Walmart and the help is so much helpful not ignorant to disabled that need mobil cart they try to find one without hesitation
For the most part I can find most of the things I need to buy. However, I always notice the pet section for small animals is out a lot of the time.
Its Walmart. Not sure what you would expect. Lol
They are always great thats my store Ty everyone
Its a cheap and u can get all you shopping for anything you need there
Good place to shop but need more American made products that last.
Theyre always out or low on a lot of different products
It was good,n alot of help in couple areas I was in,also helped me carry 50 pound bag of dog food to my car for me.Everyone was very helpful 🙂 n nice....
I love walmart so much its definitely one of my favorites 💖!
Find stuff pretty easy
Way big! But I was like a kid in a candy store!There were so many things to look at! And got everything except a small address book. Nothing but journals! Where all the address books? Love you guys!
Could be better, the express lanes uses only credit cards. Thats ridiculous!!
Not enough cashiers I dont get paid. To cash my own stuff out
Always easy .. Especially parking. Quick checkout
I went to buy a bike today. The employee in the bike erea was very helpful with getting my bike especially since they couldnt keep them on the rack long enough before someone else wanted one.
There is always something out of stock that I need.
Walmarts walmart..lol
Is the Best, the store have to all
Lots of empty shelves
They didnt have 2 things I wanted out of stock like usual. No wonder why people shop online i try to stay away from Walmart rather target.
They need new grocery carts I prefer raynham walmart
Employees look at you like if they where better than you. Its Walmart not Level Kids, relax and loosen up!
There so under stocked in pet aisle n God forbid if you ask a worker for certain item(s),they look at you as if you have 2 heads.(then again they look like they are out of there own heads). Wish they would get there stuff together cause its so convinced,til then Ill keep going to Swansea n Dartmouth.
Just Another Day At Wally World.
Certain areas were changed around. I got there late so all they had boxes piled to store on shelves. Check out was quick.
Had high temp gasket Permatex tube at reasonable price.
The shelves and clothing were a bit bare. Must have been waiting for a truck.