I have to give major props to Justin for being the best sales men I have ever encountered. My mother put him through absolute hell and he couldn’t have handled it better. We came to buy one car and we ended up getting three because he was such a good salesman and really took into consideration for what we needed and were looking for.

Bia, DJ and Joe were amazing! They made the experience of trading in my vehicle and getting a new one so easy. I was only there for a few hours and drove off the lot with my new car! Highly recommend seeing them!!

I don’t recommend ever going here to purchase a vehicle. They lead you on and say you’re set to go and then rescind the offer after you’ve signed the sales agreement! They’ll even have you take the car off the lot and then say you have to return it. I consulted with a lawyer and they are operating on the fine line of legal versus illegal. It’s extremely intimidating when you drive in and see a ton of salespeople line up like sharks ready to kill their prey. Awful experience. I worked with Justin, typical salesperson blowing a lot of smoke. Nothing they say is real and they rip you off on their deals. Stay away.

I went to Empire with a bit of a tricky trade situation hoping to get into an SUV. I worked with Justin and definitely recommend him if you find yourself working with this dealership. I was not an easy sell because I had very specific numbers in mind and a set budget with little wiggle room. Justin worked hard on my behalf to make it all come together and I found myself in a sport new Tucson. I appreciated his honesty and support the whole way through! Definitely recommend.The only feedback I have - outside of Justin - is that I felt a little misled by the person I spoke with who initially made my sales appointment that day. I was assured multiple times Empire would pay over my cars value to negate any negative equity. I was told her manager was very interested in my trade and the numbers would be a “non issue”. Even when I was skeptical, I was assured of this. I felt badly because Justin was the deliverer of the news that wasn’t the case, so it definitely wasn’t his fault, but I did express it was a little deceptive that I drove an hour to find out that wasn’t necessarily the deal. Just wish I had some honest upfront numbers before going in.DESPITE THIS - Justin got me a great deal, so it all worked in the end!!

I took off a day from work to purchase a vehicle and after driving a hour and a half they told me the vehicle was sold the night before. Then the salesman took me outside and told me his friend has a better vehicle for less money I never bothered calling because it just seemed like a scam. Fast forwarding to days still looking for a vehicle online I seen the picture of the same vehicle that was sold still for sale so I called Empire Hyundai and spoke to a manager Casey and she said it is available and when I said oh really she said actually that was just sold today she did the transaction herself. I said that’s funny because I took off from work on Tuesday and drove an hour and a half to buy it and you guys had sold it Monday night as well. Total scam artist. Stay away from this dealership.

Have had my car fixed here in the past and decided to come in to trade it in, Justin did an amazing job finding me a great car, the whole team is super friendly and want to get you in a car you’ll love. Definitely recommend them and will be back.

As soon as I walked in the door I was greeted and taken care of by Kevin. He was super friendly and didnt even start talking about cars at first, started talking about normal things about how my day was and how I was and then we got into what I was looking for. I knew what I wanted so the test drive and sale of the car was quick, but while I was waiting for all the documents to sign and things being done behind the curtain he stayed with me talking about friendly stuff, weather, sports, everyday things etc. It didnt feel like youre normal car buying experience, I enjoy myself just being there. It was a great experience and I would go back there again and recommend my friends going there. And Im absolutely loving the 2021 Hyundai Elantra limited hybrid I bought. Thank you Kevin Barber :)

Had a great experience working with Justin Bennett! He made the process quick and easy. Got everything that I wanted and more. So thankful for all of his help. Definitely recommend going to see him! :)

I purchased a vehicle from Empire Hyundai from salesperson Ron Webb this past week. It was a nice experience, he was helpful, knowledgeable, and answered all my questions in a professional manner. I would recommend Ron to my family and friends.

Empire Hyundai was my fourth dealership of the day when searching for my first new car. I was immediately greeted by salesman Steve Day who was nothing short of exceptional. He worked patiently with me throughout the process. Steve understood my needs and went above and beyond to meet them. As everyone knows, buying a new car can be stressful- especially your first new car- but Steve and the Empire staff took the pressure and frustration out of the whole process.

Excellent service! Asst. Service Manager Jeff White and his team took care of our Sonata, painless. Thank you!!

Overall it was a great experience! Our salesman, Justin, was very nice in getting us all the information we asked for and once we made our decision to purchase he was extremely helpful in making the paperwork process go smoothly. I would have no issues recommending any family or friends interested in purchasing a new vehicle to go to Empire and ask for Justin. We couldn’t be any happier with the service we got from Justin, the floor sales manager, and the finance manager.

I had routine maintenance work done on my Hyundai Ioniq (oil change, tires rotated, etc.). The staff is courteous and professional. The work that was to be done was explained in detail in advance. The work was completed in the time specified.The location of Empire is great for fast food restaurants, CVS, and a specialty market all within walking distance.The only reason I will probably not return to Empire is because I am in Massachusetts from out of state and the indicator on the dash board said that I was due for maintenance work. When I called the dealership where I purchased the car, I was told that I should not wait until I get home, but take care of the issue in MA. I highly recommend Empire Hyundai.

Connor at Empire Hyundai was so open and honest with us throughout the whole process. He was patient and took his time with us even when I started to cough up an attitude along with my mother. He really worked too get me and my fiancé into something safe and reliable and out of our dead cars lease. He’s a great Rep and you should totally go see him for your new car needs.

I enjoyed every moment of my first car buying! Bia was really helpful and accommodating, from numbers to hospitality! Everything went so fast and I would recommend someone to go there for their car!!

I have dealt with Matt at the dealer. He did a phenomenal job getting me the best deal for my dollar. I would highly recommend anyone to ask for Matt when purchasing a vehicle. He does not pressure he works with you and is super friendly and loyal.

Ask for Justin, he is the best! He is amazing! He makes the process really smooth,stress free and pleasant.He goes above and beyond for his customers and tries to help as much as possible. Great service and he really knows his stuff!

We bought a car from Justin and we have bought many cars over the yrs first time with Hyundai and empire best salesman ever good guy straight to the point we bought a venue and love it thanks so much Justin I will be back in the spring to buy a truck from him

Justin was nice and did everything I think he could to help sell me a new car. However, You all should post the actual car prices with your ADMU (Additional dealer mark up) online so not to waste customers time. Its unreasonable to advertise one price then mark it up 4K once we are in the door. Bait and switch-not cool.

10/10 would recommend going to see Savannah Cosme If you are looking for a car. Savannah helped me with a lease transition from another company to this and without fail made me feel comfortable with my purchase. She took care of the ins and outs from beginning to end leaving me with no stress and made sure to answer all my questions and find me a better car than the one I initially was looking for. Super empathetic, and personable she made sure I was comfortable and found me a price range close to what I was looking for. I ended up in a better car than I was going to get thanks to this girl! If you were looking to work with somebody who can answer all your questions, is knowledgeable, and spends that extra time to make sure youre okay with your purchase, shes the one I would recommend.

During our car shopping experience at Empire Hyundai, we had the pleasure to meet Justin. He went above and beyond to ensure we left with the vehicle we wanted. Great service overall.

Great service! I had a pleasant experience here! Matheus was just incredible at help making the process go smoothly. He was very informative and answered all the questions we needed to purchase our new car! Thanks to the team, and a big shout out to Matt!! :)

Interesting how there are not many reviews about the service department. I have been given the run around about my check engine light for the past week. They put me on hold for 10 minutes and then disconnect me. I have to drive an extra half an hour to go to a (hopefully) better dealership for service because this department is so disorganized. Wont trust them with my car anymore.

Justin is the best salesman I have ever encountered. He is very easy to talk to and outgoing. He really takes into hand your feelings and needs and does all he can to make buying a car a great experience.

I purchased a car one month ago today. Financing was approved and my next payment has since been requested from Hyundai, YET, I have not received my new car because of paperwork screw up from the dealer and POOR customer service. NOT a good experience whats so ever...I was in the market for another new car and like Hyundai, but this cost the dealership a second new car deal.

All of the staff were exceptionally helpful and I did not feel pressured into anything. Tony, Joe and Adrian were very knowledgeable, friendly and understanding. Thank you!!!!

Last week I bought a 2021 Hyundai from Empire Pre-owned Superstore and Im still smiling from what a wonderful experience I had. Mike in sales was TERRIFIC and his boss Nelson was right there laughing with us the whole time. I was there almost 4 hours and we were having such a great time, I didnt even realize it as time flew by. What I liked best about Mike is that he was patient, friendly, informative, yet honest- if he wasnt positive about something with the car I liked, he did the research for me and got the answers I needed. I could tell that Mike really enjoyed his job. Mike took me over Empire Hyundai and there I met with Joe in finance, who explained things quickly and clearly to get me on my way. During the whole experience there was no pressure at all to buy, yet I did anyway bc I found the perfect car for me and the experience was so fantastic. I absolutely recommend Mike as a sales associate, Joe in finance and this friendly family-owned business!

Matheus was amazing! I was very apprehensive in getting a new car and he made the process very clear. I highly suggest if you go to Empire Hyundai in fall river to see came out. He does a wonderful job he went above and beyond to make sure we got the car we wanted!

I would never recommend this place to someone if they are looking for a trustworthy car shopping experience. I bought a vehicle in 2019 that I recently traded in for a brand new vehicle. When I bought that vehicle in 2019 I purchased 3 warranties all of which I am due a prorated refund. I contacted Joe about canceling the warranties and sent him the info he requested and then sent follow up email where he said I was all set. Well I waited about a month before I checked in to see what the status of my refunds was. Well from this point on it turned into a nightmare. I am now having to deal with DJ Devlin and Melissa both of which can’t give a straight answer if it were printed on a neon sign. Also pretty sure their calculators are broken. Seems they have not even bothered to read the cancellation policy on a warranty that THEY sold me. So at this point I am going to channel 5 news and hiring an attorney to take them to small claims court where I am going for 3x the amount owed just for this hassle. So save yourself the hassle and go elsewhere!

Empire Hyundai gave me the best in class service from all the aspects. I was given the car of my choice at the best possible APR. I went in there at ~4pm and I had booked the desired car by 8.30pm. Their staff is very proactive and went beyond their way to help me get a car with-in 4hours. Specifically to mention DJ (Sales manager) ensured I am getting all the paper work done even after their operating hours (as I live far from the dealership). The finance team is also stayed to close the deal. On the day of delivery, one of their team member drove to my house (~50miles) to get a signature. Such kind of behavior has left very good impression on me. I really appreciate all the efforts by whole Empire Hyundai dealership.

Kasey is terrific and demonstrated exceptional customer service. Great asset to the empire hyundai team.

I am not one who would ever give a great review about any car dealer (I had several pretty bad experiences in my life) but Empire Hyundai is quite different. We dealt with two salesmen (Justin and Connor) and a manager. Justin and Connor were very personable and we really appreciated all their assistance. We received top notch treatment from all 3, and we bought the car my wife always wanted. We were treated with respect at all times. The three had great knowledge about all aspects of the car and we got a great deal. I highly recommend this place.

Wouldnt go anywhere else. Started out thinking with my credit this is going to be a waste of my time turns out it was were I should have started . Justin B was amazing making me feel comfortable the whole way threw the process. I walked away with a 2021 that was affordable even with my bad credit. Couldnt be more happy over the outcome.Up date next day came back with my new car to sign my papers at Empire was then told I couldnt have it after putting it on my insurance an taking my trade in. Gave me a hard time about giving me my plates back and refunding my deposit. All they cared about was the key back for there car . Not that they put me in a car sent me home showed it off to say sorry we were wrong we need it back. They even called the cops on me witch was a waste of time I was in the right . Police back me...The owner was no help told his sales guys to call 911. On All 5 ft of me lol . The whole time I was just trying to get my insurance switch back to my previous car. Crying my eyes out ..Very unprofessional BBB report for shore.

I should have read the reviews before going!! So, exactly the same thing happened to me yesterday, September 27, when they said the vehicle I was coming for got sold the day before! Even though I talked to Mandy (Amanda) a few times the day before and the morning before going there, which is an hour drive from me. Afterwards, their sales person Kevin tried to sell me a previous year model for $3K over MSRP - and even got his manager to talk me into it! Thats when I can easily get this years model AT MSRP price in a near-by dealership on Rt.44! What a scam. After I read a few reviews, Im SO GLAD I didnt get into any deal with these sketchy guys....I can only imagine what a problem it could have been. Thank goodness they didnt get my business. STAY AWAY from this place people!! Im getting them reported to BBB now. - Totallly expected that cookie-cutter reply! Save your breath, Kasey Mathias. What a waste of time.

Justin Bennett was the sales man, he was kind, and understood my budgeting concerns and added what I needed into my sale. No issues pleasant to deal with and NOT PUSHY. :)

Justin Bennett is the best car sales man I have ever worked with. He has strong customer service and negotiation skills and a passion for sales and customer satisfaction. He worked with me and he got me a great deal on my car and helped me with my down payment and my weekly payment. Ask for him if your looking for a car. You well it not regret it.

I have to applaud their employee Savannah! She was super transparent and honest and took care of any needs/concerns. This would only be my second time at a dealership and I hope that every experience going forward is either with Savannah directly or exactly as this experience was. Getting a car is a big decision and I felt like I could trust this employee’s involvement in that decision. Highly recommend!

When I went into Empire Hyundai I wanted to see what my options were. My precious vehicle needed a lot of work and I wasn’t sure if I wanted to use the money I received from the stimulus towards fixing my car or getting a new one. When I walked in I was greeted by Savannah and she provided me with options that the dealership had available and she helped guide me towards the direction that best fit my situation. I’m extremely grateful. She made a stressful situation easy and transparent. I would recommend anyone going to purchase a vehicle ask for Savannah!

So I had a great experience with a employee by the name of Savannah. Such a sweet and knowledgeable individual and did not hesitate to respond to any question I had. Did not try to use any high pressure tactics and made the buying environment very comfortable and easy so I can make my choice very clear minded. I feel she should be the model of these sales people because she really makes you confident in your purchase.

They work very hard to get want you want and do what other dealers dont have time for. Out salesman Brandon was great. We have bought 3 card here now

Unfortunately I had a terrible visit on Saturday 1/30/21. I had explained my financial situation with both Mandi and Michaela well before my appointment and said I didn’t want to waste my time if the likelihood was we couldn’t work something out. They both assured me that you have a lot of flexibility and no money down deals as well as financing for fair/poor credit. They also told me whatever I owed on my trade in would be covered by you.Turns out I drove an hour for a 10am appointment that didn’t exist. No one knew who I was. I was told by Mandi that she would introduce herself and it turns out it was her day off. I was also told I would be introduced to DJ whom I didn’t meet. I ended up speaking with Steve who didn’t even know what car I was interested in and had to go find it! He was also more interested in talking about himself than helping me and my daughter.As most car buying experiences I’ve had he disappeared several times to “negotiate” on my behalf and basically told me he couldn’t do anything for me unless I had a co-signer with 700 or better credit. He also insulted me and my daughter by stating “do you realize you are trying to finance a $45,000 vehicle with an upside down trade in and poor credit?” I’m beyond upset and have joined the terrible ratings you have! I gave it 1 star because there wasn’t an option for zero!

The whole experience was great, start to finish. Justin is awesome and instantly put me at ease

Must give a shout out to Ben and his team who helped me buy a car I went there a few weeks ago Ben was amazing made me feel very comfortable and his team I was nervous and very scared I never owned a new car I fill out all paper work then got cold feet and left so a few weeks later I called Ben back which was today March 25 2021 and went in to buy the car still was very scared he made me feel comfortable and the team did explain every thing every step of the way I was excited signed foe it took it home foe about an hour I kid you not called him back and was like I changed my mind I don’t want to do this it’s a new car I’m scared nervous I’m coming back he said yes anything to help you went back explain all my concerns he went over everything to make sure I understood everything and was happy with my decision if not he would take back the car I felt better with our decision and kept the car he was so Patient and understanding with me took hrs I felt so bad he had a smile on the whole time so from the bottom of my heart Ben I thank you very much for helping me understand everything this is one great place I highly recommend this great team they are amazing and they make sure everything is understood even when I went back so hats off to all of you amazing work great dealership I would send everyone there thanks again Ben everyone please go see Ben and the team

Savannah is an AMAZING sales rep! She sold myself a car and my best friend and we are SUPER satisfied with our purchases. She helped us get the best deals for our money and was very kind throughout the process. I will always recommend that anyone go to her!

I was very impressed with Justin Bennett. He was honest and helped me every step of the way when I purchase my car. My experience was a nice smooth one. I would definitely recommend this dealership to my friend and family

The team at Empire Hyundai is friendly and very helpful. Conor and Ben were able to give my family all the support we needed in the purchase of our car. Ben calls all the time to check if there is any support we need. Overall-Ben, Conor, Joe, and the entire team are awesome!

Thankful for Justin that helped me get into a 2020 car for me and my son, couldn’t be more greatful with the professionalism and patience he had through the process.

I was very pleased with the service and I’m happy with my new purchase. Thank you Benjamin for all your help!

Justin Bennett made the experience a pleasure for my niece who was purchasing her first new car. Great guy who wants to help you find your car.

My salesperson Ben was always smiling. informative, listened to what I wanted and worked everything out to my satisfaction.

On September 21, 2021 I asked about a specific vehicle they had advertised. When I was told they had it in stock I made an appointment for 630pm that same evening to take it for a test drive. Got there and after waiting about 5 to 10 minutes I was told that the vehicle that I specifically asked to test drive was not there and had not been there all day. Very unprofessional and a waste of my time. First and only time ever going there.

Empire Hyundai of Fall River always delivers what it promises...good service and a caring staff. I have never been disappointed at any of my service visits or the times

Do not buy from them. It took 3 weeks to register the car. They screwed us on our trade in also didn’t offer the loyalty credit. They are a terrible dealership as I now know and have heard from other people. Don’t go there!

Ben was such a great help ! Made everything super easy and smooth! Definitely recommend going here if you’re looking for a new car !

Had a great experience at Empire Hyundai. The sales associates were friendly and knowledgeable and the store managers DJ and Henry gave fair pricing. We will gladly do business here again.

Justin Bennett was a pleasure to work with. He was energetic and cheerful, and helped me choose a car that would work with my needs and budget without being pushy or aggressive. I would definitely buy another vehicle here and will be recommending him to my friends and family.

Highly Recommended! What an amazing experience at Empire! Ron Webb made me feel like family! I told him what I wanted and didnt want-and I got exactly what I asked for- with ZERO pressure and more. After being in a terrible accident, my main focus was safety. After Ron explained all the safety features that came with my Tuscan, how well it was built, and the amazing warranty- I was sold! He was kind and knowledgeable. I can truly say that I drove away a very satisfied customer and new Empire Hyundai family member. Thanks!

I came in from out of state to look at a car. They took my appointment even though I was late because of car trouble, ironically. I met with Steve, who showed me the car and answered all of my questions. Everyone was very nice and accommodating. I had a very good experience with the people at Empire Hyundai.

Michael Torres was very helpful he listened to what we were looking for and went out of his way to accommodate! Great experience.

Justin was great and helped in a great time of need. Thank you Justin, you rock !

Frank took good care of my car while it was in the shop.

An Awesome car dealership, Steve V helped us not only buy a new Elantra, but we came back to get a 22 Kona. Very satisfied and happy with both vehicles and Steve V was very polite and had a great attitude throughout the whole process and made it a very impressive and fun time. will come back again not only for service but when we want new vehicles and definitely recommend Steve V if you need a a vehicle, the dealership and staff were all extremely polite and courteous to all the customers there and the wait time was very reasonable

We just leased our second SUV from Empire Hyundai. The service was exceptionally wonderful. The experience offered to us was great and we owe it Matheus the sales specialist. Thanks, Matheus. IWe love the car.

Absolutely amazing service and so happy to help me! I worked with Sav who helped me prepare for a new journey with an amazing vehicle. Im so thankful for her and her service. Very resourceful and she just made it all around a great experience.

Got to work with Ben on leasing the new 2022 Hyundai Tucson. He was on top of everything and worked with us very closely to make us very happy with our purchase. I highly recommend Ben for your future purchases, and all the friendly, hard-working people at Empire Hyundai.

Justin went above and beyond to make sure we got the car we wanted no higher than the price we wanted.

Justin the salesman was excellent he worked with me and made sure I got the car I wanted thanks 😊

Had a great experience when I went to finance my first car a Hyundai Accent, Ben helped me with all my worries and made me feel confident in my decision to go with Hyundai for my first car. Would recommend this dealership to family and friends with the great care they took of me from going to the dealership to picking up my first car!

The only reason I gave this place two stars was because my salesgirl was very sweet and she really tried. This place is totally sketchy though. They have cars listed for one price and then tack on some $3000 fee after you get to the dealership (this was besides taxes and fees). Mind you... this car had over 10k miles more than the same exact year and model car that I test drove a few miles away. No...Also, the website says that you can save time at the dealership by running your credit to get pre approved. Went through the whole process, got approved, but when I got there, I had to fill out all of my information again and then they came back with way different numbers than I had seen online. No... no... such a scam and a waste of time.

Empire Hyundai always give the best service. Go see Ronnie. He always helps me get a good deal.

Great service, highly recommend going to Justin for all your needs, great guy super helpful!!

Savanah was amazing to work with.... took a bit longer then expected...but she said everything would get done and it did.... I love my new Kona ( THOR)! I definitely would recommend anyone going to see her!

Bia was great! She really helped me find the perfect car and was very helpful in finding my best options!

My car broke down and was beyond repair, I came to this dealership desperate. Not only did Steve Viera understand my situation, but between Steve and DJ, they helped me find a car within my budget and I was able to drive off the lot in under 2 hours with a brand new car. I cannot say enough good things about Steve and DJ but also for the dealership in whole. Extremely pleasant experience!

Customer service really isnt that good. They do have good deals on cars. And the trade in promo they have is not a lie and definitely legit. But there service isnt good. My sales agent was basically rushing me through out the entire process. She didnt know alot of information on the cars. I kept asking if the car had solar panels and she was like theres no sun roof and then peeled off the plastic on the roof after pointing it out to see theres solar panels on the car. She told me she set up my blue link didnt even do it at all or right one or another. Then I called customer service because I forgot something in my old car. I asked if they could set it aside and they told me they left it with the cashier. Then my gf drives to pick it up they didnt even know what was going on to find out. They never even took the thing out of my old car I traded in. If you wanna look for some decent pricing on cars they have it l. If you wanted to be treated in a professional manner keep looking you will get better customer service in a Mc Donalds in the worst part of fall river

I just bought my first ever new car and Ben was really helpful! He went out of his way to make things painless and convenient. Thanks Ben!

Met Kevin barber as my salesman he was terrific he made an uneasy situation of buying a car and ended up getting a customer for life I highly recommend this dealership and Kevin. We are bringing my wife down soon to get her new car. Thank you Kevin and the Empire team.

Horrible experience, don’t EVER by out of state and this is why... First, I put a down payment on a Hyundai Accent that was SOLD on me a few days after I put the payment down. We enroll into another Accent, it was a cash deal the Finance manager tells me it shouldn’t take more then 5 days for the registration to go through ON a brand new car that I pulled a personal loan for. This was April 8th, so after a week of not getting my registration I wait another week. Still nothing so I go into Empire Hyundai asking for dealer plates and the SALES MANAGER “Donald” Disrespects me in front of the whole dealership, threatens to give me a full refund and send me out the door. Mind you the process for the registration was already in process and I’ve already waited 2-3 weeks to SIT in my car. After almost a MONTH I went back frustrated for a FULL REFUND and Sales Manager Hector decides to finally gave me dealer plates. Hector & Ben were great help.

Professional staff; superb mechanics; excellent service; clean and comfortable lounge area.

The service was extremely great. They really work hard to get me a finance on my very first vehicle. Ben was excellent in helping getting this through also. Ask for Ben, hell help you out. Thank you, Chan

I absolutely love coming here. This is my third time and as always they are very hard working and make sure you leave happy! DJ is the absolute best!

Savannah was awesome! She got me exactlyyy what I wanted in a car. She was never pushy and was very informative. Definitely appreciate everything she did!

An absolute pleasure to deal with Tony Reis and the friendly crew from Empire Hyundai.I just purchased my third Tucson in the last ten years from Empire Hyundai.I loved my 2017 but they made me an offer I could not refuse,they gave me $4000 more than Kelly Blue book value for my trade so I purchased a new 2022 Tucson

Ron is the best salesman to have I definitely recommend him! Whenever I go there I always go to him and he gets the job done I’m a satisfied customer and couldn’t be anymore happier! This man goes above and beyond

Scammers in the whole place.. from the top down..AVOID AVOID AVOID

The team at Empire Hyundai are friendly. Ben was my salesman and was very helpful in the purchase of my new car. Ben called and text me all the time to keep me updated when my car would be ready. All in all Ben made the process very easy.

Ben at Empire Hyundai was extremely helpful with getting me into my pre owned vehicle. Kind, knowledgeable, respectful, and above all attentive to my needs!

If I had a choice they would get zero stars. Dealership sold a car to my boyfriend for $15,900. He got his car loan in the mail for over $28,000. Never gave him any paperwork on the sale of the car and the total price. They clearly took advantage of him since it was his first car.

Had a wonderful experience here buying my first new car! Henry and Bea were very helpful and accommodating to my needs. Highly recommend anyone looking for a car to come here.

I recently purchased a 2014 Mercedes E350 from their Swansea Used Car Store. It was an excellent experience from start to finish. Trevor Torres and the staff were very professional. The best part was the price which was $1,500 better than the best price I received for a comparable vehicle at 3 other area dealers. Their assistance with the RI registration and title process was also excellent. I have recommended friends and family and all have been similarly satisfied.

Justin was absolutely amazing, friendly and very respectful! He helped us in every way he could and me and my fiancé could not have appreciated that enough

A lot of Technology packed in this 2022 vehicleSales was seamless, vehicle was ready whenpromised . special thanks to Ronny for the learning curve on the teckRecommend 100%

I have bought several vehicles over my life time and this has been one of the worst if not the worst transaction. Sales men were extremely pushy, I mean pushy. While we were still negotiating, the sales men was taking my plates off my car and putting them on the new car. Please BEWARE of the additional absolutely useless vehicle maintenance/roadside assistance/whatever that they want to tag on to the sale of the vehicle. I googled the maintenance plan and they only had 1 star for reviews. I was planning on buying which I did a factory extended warrantee from Lexus. Expensive, but completely worry FREE ! ! ! Empire has attempted to register my car and its been 2 weeks and no registration, no plates. God forbid I get into an accident. Empire is giving Hyundai a horrible name.

The dealership was great. Ben did an awesome job selling me a new Sonata. Love the car and service.

Justin is great, very knowledgeable, and very polite 10/10 would recommend his service even if you are just shopping around, he will help you find the car you are looking for.

I recently bought a vehicle from this dealership and had a fantastic experience from start to finish. The salesperson was great and Trevor, the general manager, made the entire process go as smooth as possible. I couldnt have asked for a better experience with buying a car. Highly recommend you check them out!!

Had an excellent experience at Empire Hyundai Justin got us a great deal on a great car!! All Staff worked together to meet and then excel our needs. Thank you. The Downeys

100% do NOT recommend trusting the financial people, the service was very unpleasant and unorganized. nothing was in a correct order, and on top of that they lied about everything in their service. These people are sketchy and I wouldn’t be surprised if they were scamming and stealing money.

This place is excellentEveryone was very kind and very helpful They really take care of you like family and they do the best they canTo get you into a vehicle as quickly as possible. I highly recommend Beatrice - Kelly - Justin

Don’t waste your time. Spent 3 hours locking in a deal, left a deposit to hold my car. 2 weeks later they schedule me an appt to come in an sign paperwork only to find out they sold the car. Ghetto trashy dealership. So unprofessional manager wouldn’t even speak to me to apologize for the mix up or work to get me into another car in my price range. Barely any inventory. Disgusting the lack of professionalism.