Love the smiles & pleasantries when we entered. Offered samples, which was very considerate & very helpful. Upon completing our purchase we learned that several stores in this area were closing this spring ... so sad to hear since we just found them! π― Loved the Have a blessed day! as we left.
Friendly staff and I usually leave with a big shopping bag full of candy without every going over $50. So sad they are closing. I love this store and shop there often.
Always a great place to visit! Excellent selection, excellent prices, excellent hand made treats, excellent employees, excellent promotions and rewards! I cannot say enough good things about this store! The employees have always been friendly and helpful, but this one was above and beyond any other experience! Super friendly and wanted us to be happy with our purchases! They can definitely count on repeat business from me!
While your chocolate is wonderful the service of your young employees was not, my friends and i stopped in one is Vegan and your young worker called her a big spender because the products are not Vegan friendly. This was not the appropriate reaction of your employees to be little a customer. I understand our world is very negative right now but this treatment in no way helps show good will or good character. Sadly my other friend and I will think twice about spending money in your store again.
Candy store outlet, with ice cream & fudge cases. Prices are marginally better than retail stores on regular-line chocolates and candies, much cheaper on bloopers boxes. Great variety. Store staff is very friendly, helpful and patient. Great selection of often-hard-to-find sugar-free candies & chocolate, and they always have at least a couple flavors of sugar-free ice cream. AND the restroom was clean. Need a gift, or a treat? This is a great stop!
The name Russell Stover sells itself but when you couple that with friendly staff with a smile on their face willing to help with any of your questions thats why I love the place and Ill be shopping there for a long time to come.
Well informed employees!!! Employees seem to actually enjoy working and waiting on the customers!! They actually look you in the eye...plus, theyre in clean apparel.... always enjoy our shopping experience !
Chocolate was delicious and the candied apple was memorable. My grandson said it looked so good he felt this was off limits for a regular visit
Very friendly atmosphere. Staff helped me find what l was looking for. Gave out free sample. Even carried purchase to the car for me. (I use a cane) every purchase can lead toward free items in the future. Got a lot of Christmas shopping done in one stop. Made a few more stops there too.
Great customer service, answered all of our questions. One of the employees offered us a free sample. I caution those with any fruit or nut allergies because they do sell products made with fruit and our nuts in them. They also have an ice cream bar and make their own carmel apples.
Chocolate Lovers DREAM. After dinner, my hubby and I make a dash to Russell Stover Chocolates as a well deserving treat to end our date. The employees are bright, bubbly and oh so friendly. I love it.
Omg! They icecream is to die for! Loved it. Nice and friendly environment.
Went in to buy a box of chocolate for my wife,the whole store is filled with boxes of chocolate!The staff was nice and helpful, and the prices are cheaper than a grocery store.
Great variety; very helpful staff
The staff is friendly and very helpful in making choices. (We all know making choices between different candies can be difficult π.) The prices are a bit disappointing if you arent wanting to purchase large quantities, seconds (they call them Bloopers), or close-dated chocolates. If you are just wanting a small quantity of their premium candies, competition in the retail world has made prices comparable at Walmart or Walgreens, so its not worth the extra trip.
I had a double dipped with birthday cake and peanut butter cup it was really really good
One of the hidden gems of this retail mecca; if you love chocolate in ANY form, this should be your go to place!
First visit there today. Very friendly and helpful staff. Delicious strawberry ice cream! Well be back!
THE BEST ICE CREAM CANDY AND NOT CHOCOLATE LOVE HRSHEYS MORE BUT AMAZING
Great place to stop in for chocolate and for their hard ice cream with delicious toppings. Friendly staff. Would highly recommend.
Always a good visit to this high quality American made chocolate store. Great customer service.
Friendly staff, fresh chocolate samples and great pricing. Always a family favorite for holiday gift giving.
Great selection, staff kind and helpful..nice place to take your friend for sweet little treat...
I had a sundae. It was just a little bit too much chocolate, but goodπ
Love this place! The staff is always so helpful and friendly, not to mention all the chocolate and ice cream.
Dont make the same mistake we did in asking for sea salt carmels, it is really called sea salt carmel pecans! Sugar fee candy is the best, as always!
Very tastey ! Thought the sundae looked small at first but I could barely finish it !
Employees are friendly and very helpful but they dont have a very wide selection of sugar free candies for us diabetics...
People were really friendlyAs always, mocha chocolate almond ice cream was the best ever!
This place is the devil but boy is it a sweet devil love it
Our favorite place to buy mini chocolate candy
Love this place but was really sad to hear that its closing this summer π
Great selection of candy and a very helpful staff.
Best place to buy Russell stover candy
Wonderful ice cream and the employee named cassandra is the nicest employee there she is always kind and attentive when i come in.
Shop after a holiday..everything is 50% off.
Great chocolate and caramel apples. Very nice staff.
Friendly people to help you feel like family and truly care about serving you.
Amy and her staff are fantastic. Love to shop the deals and snag a great sundae.
Prices are high for an outlet, but the ice cream and candy apples make it worth the trip.
It was a plessure to walk in and fund exactly what I was looking for and then some. Staff is very welcoming and the environment was very inviting.
Chocolate! Lots of it and very inexpensive.
I love this shops ice cream! The caramel and sea salt is amazing!
The sales people were very helpful and polite.
Great for a diabetic that craves chocolate large sugar free selection
Fairview Heights, Illinois. You love chocolate this is the place to be.
Good selection of chocolates.
Great selection and good prices
Candy Heaven I will definitely be back
Love the chocolate covered marshmallows
Friendly and helpful staff.
Good chocolate and good prices!
Good variety of chocolate and friendly staff.
Nice selection, friendly helpful staff
Fudge not as good as I recalled
So sad to hear they are closing.
Found what I needed building outside looked ruff
Great staff! Thank you Amy!
The staff here are always friendly
Great place to buy chocolate
Good candy friendly staff
Great people
Great selection
Happy place always
Not much inventory. Didnt have what I wanted didnt offer to order and ship it to me. They said to come back next week.
Sweet!
Awesome
Check out the clearance items
Smores
Wonderful
Excellent