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The Bedroom Store
6108 N Illinois St, Fairview Heights, IL 62208, United States
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The Bedroom Store
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Ti
Review №1

My husband and I went here to get a king size mattress. As soon as we walked in, we were greeted by Tom with a smile. The process was a breeze because Tom was very knowledgeable and extremely pleasant. We were happy with our purchase and he even took the old mattress away for only $20.00. We will be going back in the future.

Ar
Review №2

I come this afternoon to buy a bed for my mom, and Tom was so amazing! He took the time to walk me through the store while telling me about the varied beds. He was so professional, friendly, and knowledgeable about every thing in the store. After careful contemplation, I found a bed that will be perfect for my mom. If you need bedroom furniture at a reasonable price, go to the Bed Room Store and ask for Tom! You won’t be disappointed.

Mi
Review №3

Tom was a pleasure to work with and went above and beyond to accommodate us. We loved that he really took time to listen to our needs and wants and put us in the perfect bed for us from the start! He even stayed after hours to answer questions. I high recommend Tom and can’t wait to get our new bed delivered in a few days! He does NOT pressure you into any bed! Will be back to him for sure! If I could’ve gave a TEN I would have!

Do
Review №4

The salesperson was Tom very laid back, allowed me to look an shop and answering the questions that I did have... I have been looking at bedroom furniture at a variety of discount places only to be disappointed. The bedroom store, to my surprise actually carried some very quality made furniture reasonable prices!

Pa
Review №5

Went to The Bedroom Store to buy a mattress. Tom went above and beyond to show me all the different options I had. No pressure sales but a lot of knowledge shared of the many types of mattresses. He helped me find the mattress that was right for me. He also guided me to their free financing options.I left there feeling good about my purchase and walked out with some free stuff as well.

Ba
Review №6

Large selection of beds to choose from. The store was very clean and well organized. Seth was our salesman and he was very knowledgeable, helpful and not overbearing. I would definitely recommend checking this store out if you are in the market for a new bed

Na
Review №7

Seth made the process of selection easy. I never felt any pressure to buy. He took his time to explain the benefits of the products I purchased. Well definitely be using The Bedroom Store for future purchases.

To
Review №8

Seth Thompson is the best salesman we have ever come across. It’s obvious bedding is his passion. It was a real pleasure purchasing our mattress, box spring, and base from Seth!

Ch
Review №9

Tom was great. Provided superior service and is excellent to deal with. If you are needing a new bedroom mattress, etc, before you go to a big box furniture or mattress store, ya gotta check this place out first.

Ro
Review №10

Hi want to thank Seth that sold us our new Cool Tek mattress and adjustable base. Also got the mattress pad/cover, sheets and pillows. It is GREAT, my husband and I both LOVE it! Seth was very friendly and helpful at picking out our new bed. Again thanks to Seth and The Bedroom Store!

Ja
Review №11

Tom was so helpful in my visit to the Fairview Heights store to purchase a bed frame. He handled that small transaction in such a professional manner, and showed me some really nice pieces of bedroom furniture while I was there. I had never been in the store before. I would recommend this store to anyone looking for a mattress. Very professional!

Ga
Review №12

Was looking for replacement frame supports, they had one shipped to store for pickup the next day, which was faster than anyone else in town or Amazon

Ul
Review №13

Tom was a great salesmen. Very friendly and have a great deal!!

Is
Review №14

Outstanding customer service! Would definitely recommend the Bedroom Store. Tom was really friendly, helpful. He was excellent!

Be
Review №15

Great place, great prices. Treat you like family highly recommend.

Ka
Review №16

Tom provided a great shopping experience. He was very welcoming, knowledgeable, and helpful with assisting me while not trying to oversell me on anything. I will definitely shop with his store again in the future.

Ei
Review №17

Went it is morning to purchase a new mattress and box spring Tom was so helpful, I was so happy that I am going to get it delivered this week can’t waitPrices were great with delivery and pickup of old set. This is the fourth set I have gotten from the Bedroom store . I would never shop anywhere else.Thank you Tom fir helping me out this morning

fr
Review №18

Tom is an amazing salesperson that made our purchase a very pleasant experience. He is informative, patient and has a great disposition rather than pushy like so many other sales people. We purchased a new mattress and feel we got a good value that we will be pleased with. We highly recommend this store and hope you are fortunate enough to have Tom assist you with your purchase!

Ka
Review №19

Tom greeted us at the door and after telling him our needs he guided us to the perfect bed. Fantastic service, quality bedding and amazing prices. We left with more than we thought we would get for the price. Would definitely recommend friends and family to The Bedroom Store in Fairview Heights !

Ch
Review №20

Had the best deal of the three places I stopped in Fairview. The manager was also super helpful, and even helped me load my mattress and box springs.

Gi
Review №21

I was looking for a full size bedroom suite everywhere. You had one one the floor model that I fell in love with. Then my salesman actually took the time to search for a new set. He found one and I did to have to pay any extra!

Sc
Review №22

Tom S. was our salesman. He took the time to listen to our needs and wants and was very patient with us. He is extremely knowledgeable and we would recommend him to everyone! Thank you Tom!

Jo
Review №23

My husband and I were looking for some new mattresses and we went to the Bedroom Store in Fairview Heights, IL and was greeted by Tom the manager. He was so nice and very knowledgeable. We ended up buying a whole new bed, nightstands and mattresses. He was awesome. I highly recommend him and this store if youre looking for a great mattress and exceptional customer service that was over the top.

Ti
Review №24

Tom was absolutely amazing!!! He knew exactly what we needed and the process was so fast. He’s very experienced and it was the best bed buying experience we’ve ever had!!!

Al
Review №25

Seth was outstanding, very helpful, my daughter is so happy with her mattress, thanks much

Do
Review №26

Tom was fantastic! He took the time to listen to our complaints of our current mattress and directed us to what we needed right away! He was very personable with great customer skills. He truly made us feel like we were important customers! Highly recommend this store!

Ja
Review №27

We had already been to Mattress firm. The matress we liked was $7,000. That was just the matress! We were heading to the Sleep Number store and came across The Bedroom Store.When we walked in, we were impressed with the selection. Lots to choose from. We wanted adjustable beds, but didnt want to break the bank either. Tom helped us find exactly what we wanted. My wife selected the mattress she liked and I found mine. And the we selected the base. We can use the same bed frame from before! After everything...the mattresses, bases, sheets, pillow, extra warranty, we paid half of what we would have somewhere else. Well be going back there again for any other mattress or bed we need.

Ni
Review №28

They made the whole bed buying experience easy as pie!

Kr
Review №29

We were expecting to spend all day looking for a mattress. We recently returned our purple and were unsure of what we needed. We were helped right away and found the perfect mattress in about 5 minutes! I needed something softer, while my partner needed a tad more support. We were directed to the perfect mattress right in our price range. They never tried to offer us something too expensive. We were afraid we would end up overspending at a specialty store but these guys know their stuff!!! Highly sugguest for your next mattress!

So
Review №30

Seth was amazing to work with. Late on a Wednesday evening (after hours) I sent a question on a live chat from the web site. Within minutes I had a reply from a real person. I thought for sure it would be an automated “we are closed please try us again later”. After several text and a lot of legwork, on Seth’s part, we were able to get a hard to find bed. While I may be a good distance from his home store I will gladly drive to have him work with us again. Way to go Seth. Customer service at its best!!!!!

Jo
Review №31

My husband and I decided to come here after reading the reviews and having a not so great experience at Mattress firm. Tom helped us find our perfect bed in less than 10 minutes. No pressure for upsales - they are really there just to help you find what you need regardless of your budget.

E
Review №32

A great store! The manager, Tom, answered all our questions. He was very polite and not pushy at all.

Ka
Review №33

The salesman name Tom Speichinger was great! He had compassion and understanding. I enjoyed our conversation and he had a great bedside manner. Very professional and truly likeable personality.

De
Review №34

This is the 4th new bed Ive bought at The Bedroom Store since 1989 and has been a great experience every time. Tom at the bedroom store is awesome. I called asking about new bed and had a little idea of what I wanted but not for sure. Tom while on phone went and looked and said had a few options in stock for what he thinks I was looking for. I told him I had bought there previously but it had been a while, at least 10 years and I was looking for something similar to my last purchase. He quickly looked up some history and saw other purchases but not the bed and he was already back 10 years. I told him I was on my way to look at beds and not to worry about digging for it. While on my way there Tom called me back to let me know he found my bed purchase and it was 15 years ago. He knew my time was important and took extra time to make sure he had something similar to what I had purchased previously and he did. I got there and sure enough Tom had everything I needed and was looking for. Tom is great guy. Thanks Tom.

Mi
Review №35

Fantastic shopping experience. Tom was amazing! Showed us what our options were, without being pushy. Prices were great, we got some great deals on our mattresses. Delivery was great and on schedule. I wake up feeling so much better thanks to our new bed!

Pa
Review №36

Cudos to Thompson Seth at the Fairview Heights Store.. He was a excellent salesman! I went in and got exactly what I wanted as well as some other items I was interested in.. thank you very much

mt
Review №37

We have purchased our mattresses through your company for the last 35 years and have always been very satisfied. Tom has been our salesman several times and has always been quite helpful!

Ni
Review №38

Great service. Salesman was helpful in getting what we wanted without pushing a super expensive bed.

Ly
Review №39

Great customer service from Tom; clear options, wonderful helpful attitude. Got everything we needed in one visit.

Do
Review №40

Seth was so knowledgeable. Helped us decide which was the best mattress suited for our needs. No high pressure sales which made for a pleasant experience. We also bought a bedroom set. Seth checked to be sure we could get all the pieces within a reasonable time. Thanks Seth for all your help!!!!

re
Review №41

Seth was wonderful to deal with. We are moving in a hurry and he worked with us until we found what we wanted. If you want great furniture go see Seth at the bedroom store!

Co
Review №42

Great experience, fast approval

So
Review №43

I absolutely love the Fairview Heights store. The representatives are friendly, professional, and knowledgeable. Its always a pleasant experience!

Ke
Review №44

I received outstanding customer service from Tom & Seth. True professionals! Tom assisted me with getting my purchase home using his personal time after he got off work. Thank you again!!

Sa
Review №45

We loved our shopping experience from start to finish. Seth was very professional, honest, knowledgeable and personable. He wasnt pushy, he didnt try to sell us just anything. We found the best deals around for bedroom furniture for 3 different rooms and a mattress. Cody and Chase delivered our furniture and they came an hour early. I was impressed because usually when I get a 4 hour time frame other companies come either late in that time frame or late completely. We appreciate the fact of them being early and valuing our time. They were extremely careful with our furniture and made sure they put everything exactly how we wanted it. Going forward The Bedroom Store is the first place we are going for any future bedroom furniture or mattress needs. Thank you for such a great buying experience.

De
Review №46

Pleasant buying experience. All product questions answered thoroughly, manager was very knowledgeable and friendly, a no pressure to buy place, and delivery was prompt. They even called to follow up for satisfaction. I would definitely recommend this store for your needs.

An
Review №47

Our experience with The Bedroom Store - Fairview Heights was a very pleasant one. The staff (Seth) was very friendly and professional. He made some timely accommodations for us. We would definitely come back!

Gi
Review №48

We had the nicest salesman, he gave us all the information we needed to make our purchase. He gave us a good deal. We would go back to him in the future. Thank you!

Ru
Review №49

We purchased a new mattress and box spring and had a very pleasant experience. Our salesperson was very professional and made sure we found the perfect fit. No-pressure sales approach was greatly appreciated. We have purchased from this store before and we will purchase in the future.

gu
Review №50

The help I received from, Seth Thompson the other day was exceptional! My daughter needed new pillows as hers were quite old and his knowledge on how much a pillow can effect your sleep helped me to realize we all needed new pillows. Now, I know some might say its just a sales ploy, but after two nights on the new pillows we all have been in MUCH better moods. I will DEFINITELY be purchasing from him in the future! I wish all bedroom stores bad help as good as him.

Li
Review №51

I just purchased a mattress for my son’s first “Big boy bed”. The staff was incredibly helpful and patient. I had my 3 year old with me and they loved interacting with him to help him find a fun new bed. They found something that was similar to a previous mattress I had purchased and went above and beyond to make sure it was affordable and within my budget. I Love this store. This is our second mattress purchased from them and it is always an enjoyable experience.

Bi
Review №52

Tom is our go to guy when we go to the bedroom store. Tom is a no hassle type salesman and always gives us good information on the products so we can make a good decision.

Ke
Review №53

Great products, great service!

Br
Review №54

Working with Seth from the bedroom store was great. The follow-up service was even better. Had a couple issues with the adjustable bed frame that we received and they took care of it very promptly. He personally took it upon himself to make sure everything was taken care of . Would recommend the bedroom store When shopping for mattress and box springs

Sh
Review №55

Great service! The Bedroom Store is the play to go!

Ch
Review №56

Tom made our decision very easy. He knows his stuff! Best place to get a mattress anywhere.

Ca
Review №57

Very nice and no pressure to buy additional items. My mattress I have now came from Bedroom Store so went back for a new one. Very pleased with manager.

Ra
Review №58

Great prices, and even better service. Tom did a fantastic job. I wouldn’t buy a mattress from anyone else!

Mi
Review №59

Very nice and efficient- was able to help us get exactly what we wanted

De
Review №60

Salesperson was knowledgeable, relatable to what I was looking for when purchasing a bed for my mother. Gave me good advice, answered all my questions and did not try to steer me to a more expensive option. Would definitely return for another purchase.

Do
Review №61

After pricing different mattresses at other stores We found our best deal at The Bedroom Store. Next time we purchase anything we know where our first stop will be.

Ju
Review №62

Im so pleased with the great service I received at The Bedroom Store in Fairview Heights! Seth found the perfect mattress for me, listening to what I was looking for and giving me several options. Thank you for the positive experience!

La
Review №63

Knowledgeable salesman!

La
Review №64

We went in just shopping around. Seth greeted us and after we told him what we were looking for, he directed us towards the right mattress. He was very helpful and knowledgeable about the mattresses and bases. We’re both looking forward to Tuesday when the new mattress is delivered!

Do
Review №65

Love this place. They have everything there. Cant wait till I can buy the bed I really want!!

Co
Review №66

Was greeted promptly as we entered the store. Tom was very helpful with providing options. Financing was a breeze. Left very satisfied with experience, and will recommend to others.

Ka
Review №67

Friendly service. The salesman took the time to explain the difference in mattresses, answered all my questions, and discussed what would be the best for my sleeping style. He even offered to haul the purchased items (for a small fee) if I couldnt get a truck and didnt purchase enough for free delivery.

De
Review №68

Always super helpful. Never pressures you into buying something that you dont want or need. We went in today not expecting to purchase a bed but ended up buying one. We love the new cooling cloud pillows.If youre in need of a new bed and want great customer service than this is the place to go.

Mi
Review №69

Highly recommend this store. They were extremely generous when I was looking for a mattress to help a needy family. I will definitely return the next time I need a mattress. They helped make a families christmas and its greatly appreciated. Special thanks to Tom for being so kind.

Mi
Review №70

Really enjoyed being able to try out the mattresses, me and the wife found the one we wanted together at a good price! Would recommend this place to anyone looking for a good mattress, at a good price!!

Mr
Review №71

Seth was a pleasure to deal with!!! The older cranky gentleman not so much!!!

Ti
Review №72

Seth met us as we walked in, he was very knowledgeable answering our questions.After we decided what we wanted he even carried our pillows & cover out to the our vehicle.Great customer service!

He
Review №73

Great place to shop, Tom was very helpful in my decision making. I give the store a 5 star!! Delivery men were also very nice and professional. Thank you!!

St
Review №74

We had bought a mattress from the bedroom store a few years ago and had some issues with it, the staff was very helpful with resolving the issue and getting us a new mattress!! Highly recommended them....we will definitely be going back in the future!!

Ka
Review №75

The folks at the store were very helpful and I enjoyed working them. What I am very unhappy about is delivery time scheduled! I asked for morning delivery just hoping to have it by 1 or 2 pm so I can go ahead with plans at 5 pm. When am I scheduled? 3-6 pm...the exact opposite of what I needed! So all their trucks start on the MO side and anyone in IL has to wait, I guess. Logistics over customer service and needs.Thankfully, the guys who delivered were able to get there earlier than expected!

Su
Review №76

Tom at The Bedroom Store in Fairview Heights,IL was very knowledgeable and very nice. He gave me information but was not pushy at all. He answered all my questions. I appreciate his help.

Ty
Review №77

Tom provided great service. He helped us find the perfect mattress for our needs.

Jo
Review №78

Sales staff was very friendly and sold to our needs instead of our wallet. Thats very refreshing in a sales staff. Shows that customer service is more important than pure profit! Will definitely come back for future business!

Pa
Review №79

Seth Thompson at the bedroom store in Fairview Heights is an excellent sleep consultant! He exceeded our expectations!! He took all the time necessary to show us all the features of the bed and he was very courteous and kind and helpful. I would recommend his services to anyone!Paul H

Ch
Review №80

Tom, the manager at the Fairview Heights store, was absolutely fantastic! His knowledge of the products he sells along with his pleasant demeanor was very refreshing. In fact, we came in to purchase the iZone Z4 mattress with adjustable base and left with the intent of coming back next week to purchase a bedroom furniture set. Great place and great prices!

Ro
Review №81

We had a wonderful experience at this store! Our needs were met above and beyond. Best prices in town and the service to go with it.

JM
Review №82

Tom and Seth at the Fairview Heights store are amazing sales people. Did not feel pressured and were full of knowledge about the products and comparable products found at the other stores. My wife and I shopped four other stores and came back to see these guys. Speedy delivery and customer service are wins in my book.Thank youJeff M

Je
Review №83

Tom was the best to work with great place

Ru
Review №84

Tom was very helpful in helping us find what we need. He gave the best options price wise and educated us on different mattresses.

St
Review №85

We were pleased with the whole experience of purchasing a mattress and adjustable base today from Tim Speichinger at the Fairview Heights location. We hardly had any question, as he was so thorough in explaining all about these items. We did not feel pressured. He gave us plenty of time to try out different mattresses and to compare one to another. We would definitely recommend Tom and the Bedroom Store to our friends and family. We visited 4 other mattress stores this morning before coming to this one and we felt there was no comparison.Steve and Sue Pate

Da
Review №86

What an easy buy for us. No pressure just patience. Prices and selections were great Would definitely recommend.

Ki
Review №87

I cam in looking for a heavy duty bed frame. Was shown them, discussed price (very reasonable) and checked out mattresses for a future purchase. Will definitely go back.

Al
Review №88

Our salesman was very knowledgeable and extremely nice and personable. He wasnt pushy at all and helped us to find the perfect mattress for our needs. We are very happy with our experience there.

Je
Review №89

Sales representative was very helpful and friendly during our visit. His knowledge was very beneficial in making our purchase.

Ka
Review №90

Tom was very informative and helpful in choosing the right mattress. No high pressure sales.....just lets you decide. It was a great experience and we found just the right mattress for us.

Sh
Review №91

Great buying experience... friendly and willing to work with me and my family!

St
Review №92

Truly had a great experience and appreciate Tom’s excellent customer service. I got everything I wanted without any higher pressure sales tactics. Would highly recommend!

Ba
Review №93

Tom was very knowledgeable, great to work with and would recommend others to visit him for a new bed or mattress!

Ka
Review №94

The entire experience was amazing! I’ve never been so excited to go to sleep! The customer service was above and beyond.

Ha
Review №95

Great customer service from Tom S., who is the manager!

Do
Review №96

Seth was outstanding in getting me what I needed. I will return as the customer service was excellent.

Ra
Review №97

Seth was the reason we decided to buy a 3k bed. His product knowledge and friendly attitude made all the difference to us when deciding where to purchase our bed. Great experience!!

Cr
Review №98

Great customer service. Tom took plenty of time to ensure I got what I needed

Sh
Review №99

Friendly and gave detailed options for what I was looking for - no pressure.

Ja
Review №100

Just bought an adjustable frame bed from the Bedroom Store in Fairview Heights, IL. Both Tom and Seth assisted my husband and me----they were very professional and not high pressure like so many salesmen---very enjoyable experience!!!! Ill let you know how the delivery folks do Thursday when its delivered 👍👍Dustin and his assistant Orlando delivered and assembled the bed yesterday and did a marvelous job---delivery service gets 5 stars also!! 🌟🌟🌟🌟🌟

Information
12 Photos
100 Comments
4.9 Rating
  • Address:6108 N Illinois St, Fairview Heights, IL 62208, United States
  • Site:https://thebedroomstore.com/
  • Phone:+1 618-624-5200
Categories
  • Bedding store
  • Bed shop
  • Mattress store
  • Bedroom furniture store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:11AM–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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