A friend had sent me an arrangement. I was not aware of the delivery and was not home at the first attempt. I called the following day to let them know that they could leave it and to try to find out a window of time of when they would deliver. They would not provide me a time frame. I called back two days later as they never tried to deliver again, never called me to provide me with any updated. I called again today, was put on hold for over 10 minutes . I hung up and tried calling back and they did not pick up the phone, no voice mail, etc. I still do not have the arrangement that was sent to me. UPDATE: I called back from a different phone number they answered and when I asked for the name of the person that I was speaking to, she hung up on me.
My wife ordered a Valentine platter for me. It ended up costing much more than advertised, they did not honor her request for no grapes and despite being refrigerated went bad in 3 days. Very disappointing.
Quick and honest service from such a big company!
I have been ordering different products from this friendly store and employees who have been very very good at putting beautiful orders for the last two or three years since I’ve been doing business with you and my family who does get these wonderful orders that I send to them are always very happy with your service and products and living in Az, they always are very happy to hear from me, so, my🎩 off to you all.
Eh service eh food
These guys really have it together. I ordered from California and then needed to change the delivery date. No problem, it was handled professionally and the arrangement was larger and more beautiful than I expected! 🎊🎂🎉😀🌟
You guys are awesome! I put in a last minute ordered and it was delivered successfully within the hour! I will definitely recommend you guys and will use you for future occasions! Thank you so very much!
They did a wonderful job of making sure my gift was delivered. I loved their hands on approach and their attention to detail!
Ordered a $120 arrangement for a graduation party and asked for it to be delivered at 1 pm. It was delivered after 8 pm and fruit had fallen off and the wrapping was punctured. Called a few days later about a refund. Was told “you’re just calling now?”. Then was told no refund was available. Got the store to pick up my “replacement” (not the same as I ordered) and was left waiting with no one helping me for 10 minutes because no one was at the cash register. Horrible horrible customer service. Calling the BBB.
Do not order here. They deliver food in unrefrigerator cars.
Very clean n cool staff.my order was made at the same time I order.we had a fruit arrangements.
I love Edible Arrangements! Best tasting fruit around!
Great Holiday arrangement!
Fresh and clean