Just went to look. Was sure I wouldnt buy, but decided to buy and go with a more expensive model than I came to look at. Very knowledgeable and patient sales manager. No high pressure sales. After a few questions sales manager knew what I was looking for before I did!

I was extremely pleased with my experience with Yasir Raphael, store manager at the Fairfax location. He was informative, friendly, engaged and knowledgeable. I was also very satisfied with the installation of our TV by Romeo and Roshun. They were thorough, personable, patient and very conscientious. It was obvious to me they take pride in their work, it was important to them that I was a satisfied customer. I would highly recommend doing business with The Big Screen Store.

Wow service from start to finish. I worked with the Fairfax store Raphael he was great and coworker. What made the experience the best, though, was Romeo. He has installed two TVs. He measures, asks for opinions than went ahead and installed. His helper John was great too. They were amazing with our kids too and answered all my 7 year old questions.Consider the Big screen store rather than Amazon or the Big box storesAfter you buy if you have questions they are also always there to help!! Even when something goes wrong it.12 out of 10. I gave to more for the fantastic help during set upContact me if you have any other questions about my experience

The Big Screen Store did a great job with our custom theater seats, as well as our media cabinet. Matt in particular was great and went above and beyond to make sure our needs were met. Their prices were very competitive and they were local, so it was far superior to trying to purchase something online from the number of different sources sight unseen. All in all, a great experience and I would recommend them.

Love the TV we bought from the store. Matt was our sales guy, he is extremely knowledgeable and always willing to help out with any questions or follow up. When we need another TV, he will be our go to guy.

Glad I found this place! Great customer service and understanding of my entertainment needs. Happy to spend my money here instead of a big tech store where you will wait 20 minutes for someone just to ask you if you need help.

After a competitor delivered my new TV with a cracked screen, I sent it back and placed an order for the same model with The Big Screen Store. They called to let me know they could offer me a better model at a lower price. When I found a suspiciously lower price for the better model online, they matched it and issued me a refund for the difference. My beautiful new TV was delivered that week. They unboxed it, tested it and hauled the packaging away. Professional from beginning to end.

We talked to Mark on the phone and he was amazing! Very knowledgeable and friendly. We got our delivery the next day and the delivery guys were very friendly and efficient. Highly recommend

Had an excellent shopping experience. I was greeted when I walked in....Matthew was personable and provided me with outstanding customer service.

Great experience. Sales people very knowledgeable, didnt try to upcharge me to more expensive television, and arranged for refund/replacement for soundbar when we discovered that it was too wide for the space.

Excellent product, excellent service...excellent follow up. Highly recommend.

Great service with very knowledgeable staff who listens to you. Would highly recommend.

I purchased a TV and sound system on Sunday and before I even got home from the store, a technician called to set up installation for next day. The technican arrived on time, set up the TV efficiently and walked me through the setup and use. I was very impressed with the quality of service, the detailed information/guidance provided by the sales rep and the knowledge and friendliness on the installation team.

Im so glad I ordered my new TV here and not at Amazon. The price was the same but the added bonus is the free delivery by their own truck. They delivered on time the next morning and brought it into the house, took it out of the box, plugged it in to make sure it is working. This to me made all the difference!

Simply outstanding. Matt, the manager, helped us purchase theater seats and our overall audio-video package for a formal home theater. He knows what hes talking about, is not interested in simply making a sale, follows through on his promises until after deliver and installation. I would gladly work with him and with Big Screen Store again. Im totally satisfied.

The salesmen at the Big Screen Store are very knowledgeable about their products and are very helpful in educating you on the functioning of their equipment. In addition, the Big Screen Store offers an additional year of warranty for TVs costing over 1 thousand dollars. During this warranty period, servicing is done in-home.

This was an extremely positive experience. The salesperson acted more like a consultant, explaining the advantages that each line offered while explaining and showing me why one would want to up or downgrade between series for different applications. Further, he explained why some TV types were better for the type of watching I do most often and the room the TV was used in. He offered me some older models where the new sets were not observably different than the older ones. Finally, the deal (pricing, delivery, warranty, etc.) were clearly laid out and delivery was accomplished quickly and efficiently. While the price was pretty standard (it is with Samsung), I thought the combination of pre-sale consulting and efficient delivery made this a 5-star experience.

Great and easy to deal with both online and via phone. The delivery was on time, the staff were all friendly.I would have no issues recommending, nor shopping here again in the future for higher end TVs.

Very easy to work with in a virtual environment. Knowledgeable staff and great at providing information about other products/options. Amazing installation team. Highly recommend.

Great job installing my TV and sound bar! Gave me a tutorial of all the new equipment!

Best option I have ever used for a TV purchase. Very easy if you know what TV you want to buy - just find TV on their site and they can likely arrange next day delivery. They use PayPal for transactions which is easy as well especially if you already have an account.

Totally professional, friendly, knowledgeable and exceptionally helpfull. The Store which I will always use!!!

Super knowledgeable staff and great customer service. Plus, the deals are better than anywhere else we could find. Check them out!

Excellent service. Romeo and Donnell arrived on time, provided great suggestions on placement. The installation was smooth with no problems at all! They patiently went through operation, assisted with setting up internet and cable connectivity. With future Samsung purchases in the future, we have no doubt that Romeo and Donnell will repeat the same quality installation again! Thanks!

Great store - dealt with Mark who is wonderful and very helpful. Installers Tyrell and Roshan installed the TV and not only were a delight to have in my home, but did a beautiful installation job as well and patiently showed me everything I need to know to navigate the TV. Great store and the best people to deal with - love the 65 Frame TV. Highly recommend buying from this store. Would give more stars if I could

Matt was very knowledgeable, helpful, and courteous. He answered all our questions and made several excellent recommendations, with no pressure to buy. We were delighted with every aspect of our visit and very satisfied with our purchase and service after the sale.

Great TV, competitive price. Delivery as agreed and on time. Great installation by Romeo. This is my second time using The Big Screen Store, and the customer service, attention to detail and low maintenance installation keeps me coming back.

I love my new television and sound system. Service at the store was great and installers were wonderful. Took the time to show me how to use everything!!!

Excellent service, easy to work with. Delivery team was great - prompt, efficient.

Great customer service. Very reliable installation team. Appreciated the personal attention provided in the store. Definitely recommend if in the market for a great new selection of TVs.

Matt was extremely helpful. Answered all my questions and responded quickly with a phone call and refund when the installer noticed my installation was easier than planned.

Quick and easy process. Knowledgeable staff able to explain the differences between models and provide demonstration to illustrate.

Purchased a Samsung, true to store manager Mr. Lowerys representation, the TV was delivered one day later as promised. Excellent service in the store, Mr. Lowery was attentive, responsive and confidently displayed extensive product knowledge. This is the third big screen weve purchased over the last 20 years from The Big Screen Store. I highly recommend this location and Mr. Michael Lowery.TV was installed by Romeo and Roshun. Extremely courteous, called in route, advised of arrival time. In masks, explained mounting process and shared insight on location / placement of TV. Attention to detail, installation was flawless. All services provided in a timely manner. They cleaned up / vacuumed debris, confirmed my satisfaction and then departed. Would certainly recommend them to anyone having installation needs. Very pleasant experience. Thank you.

The big screen store is always taking good care of me. I am particularly like there warranty/service plan. First class.

The two installation guys are great and would highly recommend the BIGSCREEN Store in Fairfax

Although prices tend to be a wee bit higher than the Best Buy and HHGregg type of stores, the employees at The Big Screen Store on Lee Highway in the City of Fairfax offer more value with their knowledge.

Salesman at the fairfax store was very knowledgable, helpful, and friendly. My only issue was with the delivery/installation teams. The delivery was fine, but there was a separate installation team that refused to take packaging materials with them, claiming that they couldnt fit them into their car. Now, a 65 inch tv with a soundbar and subwoofer create a huge amount of packing, and I feel that the installation group shouldve removed the boxes, etc. after the job was done.

Yasir Raphael rendered, to our family, OUTSTANDING Customer Service. On three separate occasions, within 6 months, We purchased 3 top of the line televisions... a 75 inch, a 65 inch and an 85 inch screen. Yasir suggested a specific Class of television, we trusted his advice, and made our purchase. We were not disappointed. Absolutely pleased and satisfied with our purchase. And we are ever so grateful for Yasirs candid and honest suggestion to consider quality above price. Spending a little more for quality was well worth it. While in the store he made us very comfortable, always considered our personal and shopping needs by always checking to ensure that we were comfortable, that we had a clear understanding of our product, and that we, as consumers, were satisfied at every juncture of our purchasing process.The quality of the products and services, at the Fairfax, VA The Big Screen Store, is that of High Standard.Thank you to The Big Screen Store!And the Customer Service, Knowledge of products and services, and Integrity of Yasir Raphael were matchless to none other there. Above and beyond...and we are grateful.Thank you to Yasir Raphael!From Princess and Family

Being well versed with televisions/monitors for home theaters I made my first visit to the Big Screen Store in Fairfax in search of a specific Samsung model.I was greeted promptly and offered assistance, however, there was no pressure if I wanted to look on my own.After walking the store I did not see the exact Samsung model I was looking for and was promptly told it was in a certain area as it was Samsung’s “Flagship” unit, which I was aware of.I had some questions about availability which were quickly answered by Mr. Fitzgerald and when he realized I was up to speed in technical specifications was happy to get down in the weeds and provide more information.They checked inventory and had units in stock and knew that would be the last available ( and the new models had no great new features to justify the big price increase).I made the purchase and delivery was in the next business day.I will definitely do business with them again!

Great support a local company, which is what brought me here. Working with Mark at the Fairfax store was easy and he had a great deal of knowledge between the TVs I was looking for. I had them do the install as well, Romeo was great and it looks fantastic. Nice to finally have a clean install with no wires. Overall the experience from purchase to install was easy and it was nice to work with some good people. Definitely going back when the new sound bars arrive.

I had done a lot of research before going into the Fairfax store, but learned a lot more from Yasir who was great. He worked to make sure I got what I wanted, without the heavy sales approach. Made the purchase on Friday, and the tv and soundbar were delivered on Saturday as promised.

Great Service. Really Good Deal. Answered all my Questions. My Second Tv from the same store. Bought it 20 years ago. Good People.

My wife and I originally bought a big screen for the super bowl. The salesperson was very helpful in guiding us to a model which is perfect for our needs vs. simply up-selling the latest model. We chose the Samsung Q60 LED and couldnt be happier. As a result of the positive experience, we have gone back to The Big Screen Store for theater seating recliners not once but twice, purchasing two each time for a total of four. Again, the staff was extremely helpful in selecting models and fabrics. Also, due to the COVID situation, the manufacture of our chairs was delayed, but the salesman, Mike, went above and beyond to ensure we were kept up to date on the progress and he expedited delivery. Even the guys who delivered the chairs were great. I had a few special instructions for them which was no problem and setup was quick. Im not normally effusive, but I cant say enough good things about our experience.

I went into the Big Screen Store in Fairfax, VA. The salesman was very friendly and helpful. No big sales pitch. The furniture quality is fantastic. The delivery was fast and on time. As a matter of fact, they were actually a few minutes early. The delivery people were very nice and courteous. Overall, it was a great experience. I love my new furniture and so do my kids. I would highly recommend The Big Screen Store for your next furniture purchase. Go see my salesman Mike Lowery. Yes like the Will Smith character.

Excellent product and customer service. We were very pleased. Our chairs ended up being tighter for the room that anticipated so we had to make adjustments, but the quality is still great.

Salesman/Manager Michael was exceptional in his customer focus, product knowledge, and suggestions for meeting our viewing desires. The store itself was very user friendly; clean, uncluttered, and with visually-appealing product displays. Delivery of our new TV was easily scheduled and extremely professional. The delivery crew members were a credit to the store. If you go into the store chances are youll come out a new TV owner.

Mark was extremely knowledgeable and spent a lot of time answering my questions about different options about TVs and soundbars. Their prices actually beat Costco and they have great customer service and tech support with every TV purchase. Would definitely recommend these guys.

We bought a new QLED tv, and love it. The guys that carried it in and put in place like I wanted were great. Goid communications throughout, and the best price out there.

It has always been easy to deal with the Big Screen Store, over multiple transactions. Very knowledgeable and priced right. Ill use them again.

Initially I had only gone into the store to have a demo of one of the premium sound bars I was interested in. I was very back-and-forth already about making that purchase. However, after taking the time to answer all my questions, show me the differences between all the TVs(even the smallest of screen differences), I went ahead and made the decision to purchase a new qled tv, as well as the sound bar. I’m so happy with the system we put together.My product professional was the good man, mike lowery. He was extremely knowledgeable, understanding. I’ll be making tv purchases from mike from now on.

Great price. Great install. Price was the best by far and the communication about install went off without a hitch during the quarantine. Every TV in the future comes from these guys for me!

I would give 6 stars for the customer service, guidance at store and the low pressure sale. They are truly driven to serve their customers, without any marketing gimmicks. Got an Definitive technology’s advanced studio sound bar at a cost lower than on any other website. Their furniture look fabulous and are priced very reasonably.Reducing one star though for the TV mount installation team. They were patient and friendly, but struggled to get the mantle mount we had purchased to mount our tv (we had our own and did not purchase it). They charged us a little more than we were quoted by others. We went ahead with big screen since they are in the entertainment business and we expected much better and smoother experience with mounting the TV over the fire place.We know we will always go to big screen for our TV, audio systems and furniture, but tv mount installations- may be not.

Great experience purchasing a new Samsung flat screen TV. The salesman (who is also the store manager) was very helpful but not pushy. After installation it s clear we made the right decision. The team that delivered the TV, set it up for us and helped us move the old TV. Very helpful and pleasant. All in all, a great experience.

Order a TV painlessly on a Friday and the TV was scheduled/delivered the next day.

I have purchased several big screen TVs from this store for the past 15 years. No pressure sales. Best deal in terms of price, service and selection. Their installation staff is professional and friendly. They also have a great selection of home theater seating arrangements. Strongly recommend them to anyone interested in buying big screen and home theater seating.

Im a big shopper for large quality TVs and Big screen Store is the best. The quality of the staff (My Sales reps name was Joseph, and he was great). and their knowledge and recommendations of what you need is unique and well received. Not only that, but they have the best stands to make the area where the TV is placed that much nicer. Best selection of the newer upper end TVs. If you want the best picture at the best price, go here. HIGHLY RECOMMEND.

I had heard from friends that The Big Screen Store was the best place to buy a TV, that I wouldnt be able to beat the price. I have to say they were right. I got an outstanding TV and sound system for an excellent price. My sales rep was Essy, and he was super knowledgeable, didnt try to sell me something I didnt need, and had a fantastic personality! He made the whole experience very pleasant. I would definitely recommend The Big Screen Store and Essy to anybody who asks where to get their next home theater system.

We purchased a TV mid-March and I cannot say enough good things about the service, delivery and quality I received. We came to the store on a weekend, and were greeted by 2 very nice consultants. They were both very attentive, helpful, knowledgeable, and had all the answers to our questions. Essy, who was our main consultant, was very patient (I left my wallet at home and had to call to get the card number, not to mention this was 15-30 minutes before closing time), and was very thorough with the warranty explanation. All ended well, as we purchased the TV, and had it was delivered and setup about 3 days later. If youre looking for a place to purchase a TV, this is DEFINITELY the place to go!! I HIGHLY recommend as I will be revisiting (hopefully soon) to purchase another!Thanks Big Screen Store!

Great products. We love our Samsung 4K and our custom made cabinet. Watching shows has never been better. A big thanks to Mark for all his help. The service is outstanding. And when you are spending for quality, service is especially important.

Bought a TV, TV Came, TV got setup, we watch TV, TV is awesome!Great experience overall :)

I recently visited THE BIG SCREEN STORE to look at my options for a 75 TV. Joe Magnotti came over and greeted me. He is very knowledgeable with products, professional, and courteous. I walked out after ordering my TV, and other products in a very efficient timely manner. I will definitely send him my friends and family to pay him a visit at his store. My kids and I love the TV you recommended.Thank you Joe.

My husband and I have had a very positive experience with this store. We recently bought a large-screen smart TV from them, and our sales person was Joseph Magnotti. Joe proved himself to be a very genuine and straight-dealing store representative, as personable with people as he is knowledgeable and enthusiastic about his product. My husband and I are not tech savvy, and Joe happily answered questions after we bought the TV, as well as provided us with useful Internet links.Another store representative, whose name if I recall correctly is Essie, was also helpful and nice; and the two individuals who installed the TV were very pleasant and efficient.

We went here to find a console for our big tv. The experience was very good. We ended up getting a discontinued console that saved us a lot of money. The salesperson was so helpful and aware of our price constraints helped us find the one that was big enough and not overpriced.

A long-time customer at Big Screen/Tysons, now gone, I called Michael at Fairfax, ended up buying a QN75Q60R on the phone after considering size, quality, price and immediate availability. Delivery team Romeo and Jeoffrey were fantastic, installed new TV, removed two, and transferred another - with no hitches, obvious expertise, and humor. Couldnt ask for better service.

The Big Screen Store is a retailer store located on Lee highway, Fairfax. It retails in TVs, home theater systems, audio equipment & furniture such as couches & chairs. The store offers competitive prices and various services in terms of delivery and setup. Furniture items are really durable and soft. Do not hesitate to do business with this store again. You will enjoy great experience of shopping at The Big Screen Store.

The Experience was excellent!Essy did more than I expected;True professional in all aspects ofThe the Sale!! His presentation sold meOn your product!Your company is very fortunate to haveThis caliber of person promoting your Product!Thank You for making this transaction a stress free Exercise!Have a prosperous year!!!!Joe clark

The Big Screen store staff was a pleasure to work with, they are extremely knowledgeable and the pricing was as good or better than the big box stores and/or Amazon. We will be buying all our Flat Screen TVs from them in the future! Oh, they deliver too.

Great products and service at the Big Screen Store. Our salesman was Essy and he was extremely helpful and very knowledgeable. I definitely prefer the Big Screen Store over big box competitors and plan to buy another TV next year.

I bought a Beautyrest Black with adjustable base from Mark. It was a great buying experience and the bed has helped my sleep tremendously. The store has recently been renovated. It looks very clean and attractive. I would highly recommend coming here!

This is THE place to go for all of your TV and audio/video needs.They go above and beyond to find the best deal to fit your needs and have the personnel that guide you every step of the way.Never pushy, never tying to sell you anything more than you need/ask for, just top-notch, ultra-knowledgeable salespeople who truly have your best interests in mind.I worked with Matt at this store and appreciated his attention to detail and willingness to find the best deal out there on my new Samsung TV. It was a throwback to when stores placed emphasis on customer service, followed through on commitments to the customer and provided an outstanding customer experience.I will be returning here for all of my future Audio/Video needs.

Matthew Cooper provided an excellent service when we came into the store. He paid attention to details, answered all of our questions and gave us options based on our needs. Highly recommended. Thank you Matthew!!

Joseph was my sales rep and he was great from start to finish. He was well educated on the TV I was buying. I bought the TV from there, I forgot my receipt and he called me before I noticed and emailed it to me. TV delivery was on time and they plug in the TV to make sure it works and there was no damage on delivery. I had them also install it on another day and the installer - Vincent was excellent and very friendly. I was very satisfied with my purchase from The Big Screen Store. Joseph even called after the installers had left and made sure everything went well and helped me with any leftover questions I had. I highly recommend them over Best Buy or HH Gregg.

This was our second experience at the Big Screen Store in Fairfax and that was because our first experience went so smoothly. Every electronics store and online venue has all the toys but they don’t have Joe, our salesman. We went back because our first experience with him was so pleasant. He was knowledgeable, listened, and worked with us to get what we wanted. Even after delivery he called to make sure everything went smoothly. So it was a nobrainer to go back when we needed a second system. You might be able to get your equipment a little cheaper somewhere else, but the customer service Joe provided was incalculable and we left feeling great and more than satisfied with the experience.

Very good and reliable service. All transactions were completed on the phone and the installation of my TV, on site, was performed flawlessly.

Fast delivery and the guys were very accommodating. Highly recommended.

I purchased a couch and oversized chair last year and love the comfort and deal I got. I had such a great experience with the easy process and free delivery that I just bought a TV. Joe the Salesman is a cool guy. I stopped in a couple times over the year to look for a sound bar and then Theater seating/Couch. Joe knows the products and is a joy to discuss the different features and benefits of all the Items. When my TV last week died, I called the Big Screen store and asked for Joe. I told him what I wanted and he helped me over the phone pick out and pay for an Awesome 4K TV. Delivered the next day. Awesome TV. It even has Bluetooth for my wireless headphones. Cool. Thanks Big Screen Store and Thank you Joe.

Joe and Essy were extremely helpful and responsive throughout the process. Excellent pricing and wonderful service together. I bought both my 65 TV and a sectional. Great experience.

Have purchased 3 TVs from this location and each has been a pleasurable experience. Sales rep Essy was very easy to work with and helpful in the decision making process. I would highly recommend his services and this location. This is definitely my go to place for Samsung TV purchases.

I had a great experience at the Big Screen store. I found the salesperson I dealt with (Essy) to be very professional, knowledgeable, and friendly. I would highly recommend this store to anybody looking to purchase a TV or related products (sound systems, furniture, etc.).

I had a great experience shopping at The Big Screen Store in Fairfax and especially working with Mark Fitzgerald. I highly recommend this store and Mark. Buying a big screen tv is an investment and one that you will likely live with for many years. So it is important to make the right decision. Mark is a real expert in TVs. He took his time answering all the questions I had and explaining various features of different TVs. It was truly a pleasure meeting and working with him and he was extremely responsive. He had great knowledge and offered excellent advice. The store offers competitive prices and various services in terms of delivery and setup. I was able to get my TV delivered within a day of making my purchase. I would not hesitate to do business with this store again.

I not only bought a TV but made a friend . Michael Lowery greeted me and was and still is a wealth of knowledge about electronics . Michael has over 30 years experience in the industry, I asked questions and he had answers . I looked at many Televisions in his store with no sales pressure at all . The 65Q900R Picture got my attention Then I watched a 75 Q900R These Televisions had the most beautiful, most clear, sharp, pictures that Ive ever seen anywhere ever ! Im 66 years old and have purchased many Televisions in my life time . I noticed another Television with a fantastic picture and got up from the very comfortable couch to have a closer look, also checking the Price . I had found a massive 82 Samsung 8 K Q900 R the same T V that Id been watching just the size is larger . Michael Lowery came over, I said sold, do you have this T V in stock and how soon can I have it delivered, delivery was quick and a breeze .The Knowledge and level of service at The Big Screen Store Top Notch, This small company cares about there customers, that alone is priceless .Some that are reading this may wonder about the price of the T V, Amazon, Walmart, Best Buy all had the Exact same price that I paid For my TV . The expert Knowledge and out standing service was free of charge at The Big Screen Store .Do your selves a favor and stop by and see for your self . Rob Borchert

Kudos to our salesman, Mark. My wife and I are very pleased with the sectional sofa we purchased from this store, and the overall shopping experience. Highly recommend this store for your home entertainment needs!Update: Returned for TV, stand/cabinet, and home theater system. Great quality purchases to complete the living room.

Great service, good selection and quality, fair prices. Would definitely recommend. We purchased a TV, console cabinet, and soundbar.

Best TV buying experience ever. Knowledge sales staff, picked out the Samsung UHD TV. Next day delivery, service folks removed old set, set up new one. No muss, no fuss, no box to throw out. Best prices and service. Why go anywhere else.

I recently bought a Samsung 8500 TV. I spent two days shopping/researching different models. I thought that The Big Screen Store was going to be uncompetitive on price. What I found was not only the best price, but great customer service, quick delivery and great professionalism! They also doubled the length of the manufactures warranty. I would recommend them to everyone!

Bought some TVs and mounts here on Friday. Delivery was free and we even got Black Friday pricing on some of the TVs a week after Black Friday! Essy, our salesman, was knowledgeable and a pleasure to work with. Shopping here was a great experience.

Very low pressure informative experience at the store. We got the best price and prompt professional installation of the product. We are very pleased with our experience at the Fairfax Big Screen Store.

Purchased a 78 Inch Samsung and I have to say the whole experience from start to finish was outstanding! Joseph was a thorough gentleman and his recommendation was spot on. Well done Big Screen Store, Fairfax

I had a problem with my Samsung 55 inch TV, the staff was great and worked hard to resolve the problem. But the third party extended warranty company they use is awful. I started in Aug with a repair ticket, two different repair companies and no shows later, company number three picked up my TV and I finally received a new TV in Dec. Again the Big Screen Store staff are great!

From couches and end tables to sound systems and TVs, we have loved all of our purchases from the Big Screen Store over the past 7 years. Mark FitzGerald spent time getting to know what we needed making his recommendations and service on point each time. Thank you, Mark!

Joe was absolutely amazing. He worked so diligently to give me what I wanted at the price I wanted. Amazing people. Amazing vibes. Highly recommend

This company is extraordinary on every corner of the business - Sales, Technical Support, Service. They are all very professional, yet personable as they focus on meeting your needs.

Joe is a very professional guy and gave me some discounts on other misc. items. I would recommend Big Screen TV, Fairfax store. My friend also recommended Joe to me.

Excellent, low pressure sales assistance, competitive prices, free extra warranty year and delivery made my TV and soundbar purchase at the BSS a pleasure.

We have worked with Essy for over 3 years. We were looking to buy a new Samsung 3 years ago and he gave us all the information we needed to know that The Big Screen Store and Essy was the place to purchase it. We love the 3 year old TV (65) so when we thought about purchasing one of the new models this summer the didnt hesitate going back to see Essy. While there we also bought a new sofa for our family room. What a great purchase. Also bought the new 65 QLED TV. If anyone wants to have a person look out for your needs in a TV, sofa ( also bought one the Cool Pillows, which my husband loves) go talk to Essy. He is a great person. Will definitely continue going to the Big Screen Store and Essy.Thanks Essy for all your help and friendship.Sincerely, Sonny and Sherry Eagle

Wasn’t pressured to buy. Very helpful staff. We bought when we were ready.

The information and assistance was fantastic! Essy was helpful with tips and ideas to get the most from a purchase from The Big Screen Store and made a compelling task of what to buy more streamline... I will go back there for outstanding service

Products are great (both TVs and the amazing seating they offer.) Very professional staff. Cant go wrong here.

My husband and I bought a couch from Essy and absolutely love it! He was knowledgeable, professional and handsome...lol! Great experience and we never hesitate to refer a friend or family member to go talk to Essy.

We had an excellent experience in purchasing our TVs from The Big Screen Store. The sales experience was not pushy, but informative and the installation was on time, informative, and complete. We also got a great deal!