Bad customer service. Not helpful and just a bad store

Busy as usual got a nice pair of Jordan Air feels great

Nice service to bring more customers and bright to the busines, also has great choices.

I called this store and asked for some shoes and they told me that if they had them when I arrived they told me that they no longer had them and it had only been 20 minutes after my call I got a little angry and when I left there was a guy offering me the shoes for which I had only asked that I was increasing 90 dollars more than the original price that is 190 + 90 dollars tell me it is a coincidence that someone offered you the shoes for which you called and asked to keep them for you that you would go buy them I could bet that these guys have their inner business

This is a great location and the team that works here are pretty amazing. They were very helpful and discounted me a pair of shoes. Thanks so much you guys!

As soon as I walked in this young cat named Collin (not sure how to spell it) assisted me. This employee was patient and everything. Crazy thing is he recommended the Prince George shoes, and it was his very first recommendation. He knew a great deal about Bball shoes and the knowledge with it. I give this place 5 stars. I hope the manager sees this on behalf of young cat Collin. Thx for being awesome

Great store!

The store manager is awesome and my shopping experience there was flawless unlike footaction-they should take pointers from footlocker!

Worst shoe store EVER..I walked around for 10 minutes and watched everyone who came after me being asked if they needed help. No one even aknowledged my presence. This place is a joke. When I finally asked to be helped I was told to go to Champs upstairs as they have a better selection. I can not believe an employee of Foot Locker would tell anyone to go to the competition to shop. I was also informed that the prices were better upstairs. The young lady that works there should not be selling shoes. I have always bought my shoes at foot locker but from now on I will NOT. I will now shop at Champs since Foot Locker in Fairoaks Mall is more expensive and has less to choose from.when I walked into Champs I was greeted immediately and asked if I needed any assistance I could not believe how quickly I was helped and how different it was from the treatment I received at Foot Locker. Sales persons at the Champs upstairs were amazing sales people they were very knowledgeable and they told me that they got several customers from the Foot Locker downstairs because somebody kept sending customers to them they did not know who it was but they were not complaining. The bottom line if youre looking for a nice pair of tennis shoes Nikes reeboks or whatever go to Champs dont even waste your time at Foot Locker.

Standard foot locker. Don’t expect anything special as far as stock. The mall is pretty slow so they don’t really any exclusive shoes.

Best store for shoes 👌😁

They dont answer the phone until its rung over 20 times.

The selection is very impressive

My son bought over $400 shoes & one pair of $85 shoes for a 6 yr girl because when got home she said they were too tight. My son had charged the shoes & didnt have that card when he returned the shoes. A salesman looked at him like he was crazy & just said they couldnt return those shoes. So I took the shoes the next day, had the receipt, had the right credit card & a woman who acted like she thought she was a manager, (the way how she kept demanding people to do & this by talking in an ear/microphone) trying to avoid looking at me. She never smiled, never said hello; nothing. So rude. Since we buy fall, summer, spring & winter shoes, boots, etc for 5 family members I will never shop at the Foot Locker in Fair City Mall, Fairfax VA. ps I have never made comments on businesses before this was unbelievable bad service.

Very good selection and brands.

Great shoes

I have always loved these stores, no matter where in the USA

Nice well maintained store good selection of footwear little pricey...

Didnt have all selections of shoes, service was friendly tho

Great selection

Friendly staff, very busy for back to school shopping

Selection little thin

These dudes take 10 years to answer the phone!!

Clothesssss

Great staff