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Cell Phone Repair System
3900 Pickett Road suite d, Fairfax, VA 22031, United States
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Cell Phone Repair System
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Ca
Review №1

Quick and efficient! My screen was shattered to bits. Paul replaces it in about 30 minutes. I’m a happy camper. Highly recommend!

Me
Review №2

Great place! My screen cover had little fractures in it from me dropping it. I took my phone in to Paul who fixed it in less than 10 minutes for only $15. Really nice and knowledgeable guy. I’ll recommend this place to everyone.

Ca
Review №3

I brought in my Samsung Galaxy S8 for screen repair and a new battery last September. Everything worked fine until a few days ago when the battery completely stopped working. I contacted Paul and he noticed that my battery was outside of the 90 day warranty but he also noted that a brand new battery should not have done this. He replaced the battery free of charge. I really appreciate the level of service & professionalism that Paul displayed. Hard to find now of days.

Ph
Review №4

I called to ask if it would be worth it to have my Google pixel 2 xl fixed here. He gave me a quote, and was honest enough to tell me I would be better off buying a new one given the damage. I really appreciate the honesty to tell me that and not simply try to sell me. I would recommend this place to a friend.

J
Review №5

Couldnt have asked for better service and explanation of the process of replacing the screen on my sons iphone 6s plus. Paul was very thorough with the process and timely with the fix. We also added a screen protector on the phone. The price was great especially for the quick turnaround.

Sa
Review №6

Price was reasonable/expected. Service was really good! Paul was very nice and professional, I would definitely come here again.

Ai
Review №7

Been here twice to have phones fixed, and Paul was very helpful each time. They do great work with excellent customer service, all for a reasonable price. If I have any future problems, I definitely trust this place and think you should too.

Er
Review №8

Great customer service, Very fair price, fast repair time, I recommend it 100%, Paul is very nice and explains the problems with your device!

Da
Review №9

Awesome service! Paul is very professional. He diagnosed the issue giving me a couple scenarios and fair pricing estimates. He then goes through and makes sure everything is working in front of you before you turn it over to him. He fixed my charging port issue and didnt over charge me for something i didnt need. Highly recommend!

Ca
Review №10

Paul is honest and courteous. He took the time to explain every step of the repair, including the free diagnostic service, the options, the prices, the warranty, etc. After this excellent first experience with him, Ill be going back for every repair I need.

Ib
Review №11

Long story short:- Excellent repair- Extremely professional- Best value in the areaI came here to repair my Iphone 8 screen and LCD. After shopping around for a while, I found that this store had the best prices for repair. I was greeted by a very friendly technician who walked me through what needed to be done. It was clear they knew what they were doing, and offered to get it done in an hour. When I was notified that the screen and LCD screen replacement was done, the phone looked immaculate. The work was done perfectly, and my phone was like new. I also opted for a screen protector and a phone case, which they had a wide selection of premium cases to choose from. I got a discount on the screen protector and the phone case because of the work they had done. I will be coming here for all of my future repairs.

Br
Review №12

Extremely happy with the service. Knowledgeable and fast. Fixed 1 iPhone where the SD card was improperly installed. Diagnosed and repaired another iPhone whose screen wouldnt turn on. Both repaired quickly at a reasonable price. Definitely would use again. Highly recommend.

Lo
Review №13

Great service and staff. I recently dropped my iPhone X in the tub while bathing my dog and thought I was going to have to buy another phone. The screen was flickering and the phone was turning on and off. After putting the phone in rice overnight I decided to take my phone to Apple and they recommended me to get a new phone. Since I did not want to spend another $1000 on a brand new phone I decided to give these guys a call. Paul was able to fix my iPhone the same day with a brand new screen and battery. He was very thorough at explaining the process and the risks of using a water damage phone. I got a call couple hours after dropping off the phone and behold it was working perfectly! Paul and I tested the phone prior to me leaving the shop to double check his work and I could not be more satisfied.

Ad
Review №14

Excellent Costumer Service...I have all my devices fixed here, allays excellent craftsmanship on parts replaced, it does not matter on manufacturer, Paul is highly knowledgeable on all brands

Na
Review №15

I called for an s5 that stopped charging after a quick dip in water. Surprisingly the water indicators were still intact. The person I spoke with was intelligent and informed me that in s5s the charge port was accessed from the front via the screen and that meant hed have to Crack the screen. He suggested that we buy a charger and extra batteries instead and deal with it until we are able to upgrade.I appreciate such clear advice because a lot of others that would have made you come in, and waste your time.I would have gladly done business with them. And would definitely recommend them.

BD
Review №16

I have dropped my iPhone 8 Plus on the ground and broke my front screen.In panic, I called several cellphone repair companies, but have chosen this specific business, because they were the only one that responded to my questions with knowledge and professionalism.Paul, the person that fixed my phone, took care of my phone and made my iPhone 8 Plus look absolutely flawless. (This review is being written on my newly fixed phone.)I will come back here if my irresponsible self shatters my front screen again.

C
Review №17

Apple store wanted me to buy the newest edition of iPhone instead of fixing touch screen disease. Paul fixed it in a day for a much better price then cellaris in FOmall. Very reliable and honest in price. Thank you Paul.

Ku
Review №18

GREAT customer service by Paul. The pricing was fair and he bends backwards to make the customer happy.

Re
Review №19

Ive worked with Keith several times. He is very honest, fast, his work is first rate, and his prices are excellent. I would highly recommend him.

An
Review №20

Quick and affordable! They provide warranty with all repairs and the guy there was very respectful and polite.

Me
Review №21

Professional, friendly service! He gave me great directions over the phone and then had my screen fixed in under 30 minutes. Will definitely be referring friends and family.

Da
Review №22

Had my Galaxy S6 Edge glass repaired here. Quality and friendly service. Straight forward information about the procees, repair, and price. Lets keep the good guys in business.

lu
Review №23

My s10 was cracked on the front and back. Paul repaired both sides, very professional. Made sure everything was working right after the repair. Would recommend fixing a broken phone here.

Ha
Review №24

Efficient, good product/service, and fair prices. I highly recommend!

Jo
Review №25

Screen for my Samsung S8+ was replaced in a very reasonable amount of time. Very happy with the price and service I received from Paul. Thank you!

Ca
Review №26

I really liked how Keith explained all the work required to fix my phone. Am very happy with me repair. 2 months warranty.

Ma
Review №27

I stopped by thinking I had a cracked screen, and Keith eagerly showed me it was only the tempered glass cover. He was both incredibly friendly and very attentive and good-natured in helping me. I happily bought a replacement cover from him, and will think of him first in case of future needs!

Ju
Review №28

I was visiting Fairfax from out of town. My iPhone 6 screen got shattered and Keith repair my phone in just 40 minutes. Service was great and phone seems like brand new again. I would recommend cell phone repair system to anyone. Thank you again Keith for great service

Jo
Review №29

Due to poor design from Samsung (still love the Galaxy S series) the glass on my camera cracked even with a case on it. I came in, Keith mentioned that many Galaxy S5 users come in with the same issue and was able to fix my issue in less than 20 minutes! I was simply amazed at the speed, knowledge, and service Keith provided. Top notch repair service not like most cell phone repair shops Ive experienced in the past, and plus the price was way cheaper than I ever wouldve imagined! A+++

Ju
Review №30

I needed my iphone 6 battery replaced due to my phone turning off randomly. I read reviews of this place and gave them a chance. No! He gave me a chance to be served! What a Great service and price!! I will definitely use them again.

Ma
Review №31

Now I understand why the reviews for this place are so good. Keith, who was busy working when I came in, quickly put his current work down and took a look at my broken galaxy s6 camera cover. He gave me a quote and said it would be ready in 20 minutes. I opted to wait there because I didnt have anything else to do. 7 minutes later Keith called to me as I was waiting in my car, saying it was done. While I was checking out, he explained to me that he uses a microscope while doing his work to prevent mistakes and to ensure that all of the broken glass (including very tiny pieces) is removed. I was extremely pleased by the attention to detail and fast service. I will definitely recommend this place to family and friends, and will make it my first stop for cellphone/laptop repairs.

De
Review №32

I came here due to the high reviews, but Keith, which most of the reviews reference has left and the place is under new management. I brought a Google Pixel XL here to replace the display. Once I got it back the screen kept separating at the edges. Took it back multiple times, but it still kept lifting up. 2 stars because Paul was extremely polite and tried to help, but the end result just was not good. I ended up installing the screen myself.

Ja
Review №33

Let me tell you, amazing service. Quality parts. When I walked in was greeted with a smile and gentleman full of knowledge. Explained anything and everything that had to do with my broken iphone. The price was the best in town and I called about 5 places within a 10 mile radius of fairfax city. The other places couldnt match this price. He said it would take 30 min and as soon as 30min went by I had already received a call the phone was ready for pick up. HIGHLY RECOMMENDED

Ga
Review №34

I had two broken samsung galaxy s4s, and I needed one phone. I approached Keith with the proposition that he repair one of the broken phones screens. He offered instead to combine the working parts of both phones to create one working phone. It took him only 20 minutes, and it cost me 40$ less. He was fantastic, I am satisfied. I never write reviews online, but he deserved it. Thanks Keith!

Ke
Review №35

Great service super fast we left and came back an hour later and he was done

jo
Review №36

Keith did a great job replacing my phone glass. It was ready when promised. Works great.

Kr
Review №37

They were able to repair my LCD screen and do it for a excellent price in only a hour and a half with just a walk in. So thankful, and highly recommend!

wa
Review №38

I checked the previews while searching for repair around my area but now after his service I confirm such a very respectable honest fact expert you can have by heading there. I believe I found my workshop and wish to have visit to meet Mr.Kieth again

Ha
Review №39

We went in this store 30 minutes before it was closing today, and my daughters phone was broken. AQ the store owner was very helpful and told me he could have the phone ready in 15 minutes.WOW, amazing, reasonably priced as all fixer stores, but my daughter was happy and so was I. Definantly take your phone and tablets here.

An
Review №40

Keith was knowledgeable, friendly and quickly fixed of my phone. Great prices too!

Ho
Review №41

Recommend 100% - good work; fast service; excellent price.

Sa
Review №42

Great service from knowledgeable people! I recommend highly.

An
Review №43

Great service! Replaced the batteries on two iPhone 6 phones in less than an hour. Thanks!

Li
Review №44

Excellent service; the team, Keith + Adam diagnosed the issue and got me the correct replacement part for my Nexus. The initial repair started lifting after a couple weeks, they ordered a new part and replaced the screen with additional reinforcement at no additional cost to me.

Sa
Review №45

Bad dont go dumb ah

Ja
Review №46

Service was fast and superlative!

SK
Review №47

Trustworthy service

Information
25 Photos
47 Comments
4.7 Rating
  • Address:3900 Pickett Road suite d, Fairfax, VA 22031, United States
  • Site:https://facebook.com/cellphonerepairsystem
  • Phone:+1 703-991-9694
Categories
  • Cell phone store
  • Cell phone accessory store
  • Electronics repair shop
  • Phone repair service
Working hours
  • Monday:Closed
  • Tuesday:12–6PM
  • Wednesday:12–6PM
  • Thursday:12–6PM
  • Friday:12–6PM
  • Saturday:12–6PM
  • Sunday:12–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
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