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Bill Page Collision Center
8502 Lee Hwy #1500, Fairfax, VA 22031, United States
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Bill Page Collision Center
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Ku
Review №1

Beautiful work on fixing my rear quarter panel and door. Everyone was very helpful and they even do a complimentary inside and outside cleaning. I have a dog that sheds and they cleaned it better than any car wash location. Very impressed and will definitely recommend

Mi
Review №2

I am so blown away by the customer service and execution on repairs needed on my Jeep after somebody rear ended us. Pete and his team were great at being transparent with the process, when to expect updates and if anything else came up that could affect the finish date.The time took longer than estimated due to the car needing a new exhaust and we were updated by Pete along the entire way which kept us calm and patient.When we arrived to pick up the vehicle, we could not believe the quality in paint work, craftsmanship and how well they detailed the inside for us.We highly recommend this location and we will use them again if something else comes up (hopefully not though!)

Er
Review №3

Covid slowed themdown but the car looks great and Sandy Glass & Co. were very pleasant. I would go back for sure!

SO
Review №4

Fast and excellent repairsThank you

Ga
Review №5

The Collison shop has done an outstanding job with my repair. I had to replace my back door after a vehicle hit me. My car looks like brand new! To top it off, the shop detailed my car!!! I am so happy with the service and results I received. Thank you Honda!

Li
Review №6

This place is a joke there body work is the worst of ever experienced they messed up a van once and never told the customer it was there mechanics fault. I would not ever take my car there.

ro
Review №7

Great place. Great people. This is a place that not only does great work but very trustworthy. I highly recommend.

Na
Review №8

Greeted by a very friendly lady in the front desk ( I believe her name was Sandy). Very courteous and professional. Dropped off my brand new car for the bumps & scratches after a hit & run. I was at my lowest, but seeing the result gave me hope. Paint match was perfect, bumper was smooth, it was a brand new car again! Very happy with the result.

Al
Review №9

Fantastic service! The team handled our car with such professionalism. Someone from their office kept is apprised of the progress and cost through the entire process. They competed the work very quickly too, thank you

Ji
Review №10

L.G at Bill Page Body Shop is one of the best people Ive ever had the pleasure of working with in any industry. My wife and I were out of state when we hit a deer. Being 300 miles away we took the tow truck drivers recommendation to bring the car to Bill Page. Best decision we could have made. They were communicative and helpful throughout the whole process. He ever saved some very important mementos for my wife and I and mailed them back to NJ. I cant say enough how awesome these people were. I never write reviews for anyone but they deserve the good accolades and I hope it may bring them some future business. Thanks again!

He
Review №11

Excellent service. The manager is hands on and great and so is the rest of the staff.

Ja
Review №12

Bob, the manager is amazing. This a wonderful facility. I can appreciate having GEICO on the premise. It is very convenient. Also convenient to the Metro. Great service all around.

Ja
Review №13

It is my first time and hopefully my last time to go to any body shop.But my experience to this place is phenomenal.The staff are very friendly and quick. Mr. Sandy Glass is absolutely one of a kind, he melt my heart away for going above and beyond on taking care of my car. I will def recommend this place...Keep up the good work everyone and Sandy, keep the positive attitude.Thank you for everything!J.Y

Sa
Review №14

The staffs are very cooperative. Their service is also very good. Highly recommended.

Be
Review №15

I will start by saying, that the only reason I brought my car here is because it’s is a geico express repair center. I dropped my car off, and was quoted a 10day window for repairs. 35 DAYS LATER!!! I get my car back. The 1st time i went to pick up my car the shop had put the wrong hood on! They hadn’t even assembled the bumper all the way!!!! I spoke with the shop manger - I asked him if something looked off to him. He replied “yes sir, I could see why you’d be dissatisfied”. I leave the car with them for another 15days I finally get my car back and everything seems to be “ok” I start driving down the road there’s crackling sounds coming from the front of the car and the Drivers side mirror is flapping in the wind all things that’s were “replaced”. the headlight and fog light have all gone out on the side of repairs... do yourself a favor just go elsewhere, This shop does not use OEM products and will try to profit hugely on you and your insurance company.On a good note Sandy is a very nice and understanding man! Best part about this place.

Au
Review №16

I cannot in good faith recommend this body shop. Brought my Honda Accord in for minor rear bumped damage. The body shop decided that they could repair the bumper. After about a week and half picked up the car. The bumper was still bent out of shape, did not align with the side of the car, and did not align with the trunk. The paint job also showed signs of damage from the rear end accident. The car had to go back to receive a new bumper cover. Overall, it took almost a month to get a basic bumper repair completed due to their poor craftsmandahip. The body shop was nice and didnt put up a fight to fixing the bumper, but it is something I shouldnt have had to do in the first place.

Ju
Review №17

I do not recommend this body shop at all. Their jobs are of poor quality and they are always behind schedule. I have taken two cars one of them twice and they always give an estimated time that they never meet. Please do not bring your car to this place

La
Review №18

AMAZING CUSTOMER SERVICE!Sandy is wonderful with customers, very honest & knowledgeable! Barbara the receptionist was very polite.

De
Review №19

First the good: The estimator and staff were very professional, responsive and courteous. A pleasure to work with them. The body work and the paint match was absolutely perfect. The were on time and maybe even early. Great news if youre willing to accept theBad news: They forgot to return my wheel lock key and I had to drive back to get it when I tried to change a tire and was locked out. I had a tire pressure gauge - type valve cap and they broke one (and didnt tell me). The wheel nuts were put on with the torque too low.

LK
Review №20

Danny dodge at service department is help me a lot he has a good experience if you need service for your Honda ask for Danny great guy.Thanks again

Ch
Review №21

I had to go to them unfortunately for the last couple of times. My experience each time has gone from not so good to bad and now to worst. I try not to judge based one or two experiences. But with my experience with them in my last three visits, I will never go back to them. I regret going back to them. They have no respect for customers and are very rude (all four people I have dealt were not customer friendly). I regret going to this body shop and next time if the insurance company forces me to go there, I will switch to a different insurance company.Both times they did not repair well and car was not even cleaned.Even though Geico has setup appointment and scheduled, they acted as if I showed up without appointment.They were asking me for a check when I came to pick up the car, when they can directly charge to GEICO.

ro
Review №22

The collision center professionalism is the best. Thank you for a job well done

Da
Review №23

Dropped off my car after a small fender bender, when I picked it up the auxiliary port for the stereo wasnt working. I came in and calmly explained the situation-- In the 6 years that Ive owned the vehicle (purchased new) I have never had a single issue with this, and when I picked up my car it was immediately not working. Their response was essentially not our fault and they told me to take it to a dealer. Their explanation was that this is a coincidence that it broke for the very first time in 6 years of owning the car while it was with them for repairs. Maybe it was a coincidence (honestly) but Ill never recommend this place to anyone for their lack of accountability and defensiveness as if I was trying to exploit them to fix a broken auxiliary port.

na
Review №24

Terrible!!! Highly unprofessional and poor quality of service. Screwed up electronics on my vehicle and claimed that it came in that way. My parking sensor stopped working, driver memory setting not functioning, side view mirror kept pointing to the ground...etc.

Al
Review №25

I had excellent experience from custemer services to fix my cardefiantly I will recommand this place.

sa
Review №26

This is the 2nd time I have taken one of my vehicles here and sadly it will be the last. The manager was very kind and tired to do all he could to help HOWEVER his implication on something I did not do bothers me to my core. This body shop stated to me that they did a Quality control check ....This could not have been further from the truth. They spilled something all over my truck liner and threw my child stroller on top of it. After the manager brought me my car because initially I was only given an hour and half notice on a Friday I never did a full inside out check...I was at work. BIG MISTAKE. The manager explained I could bring it today and to accommodate it was early which I appreciate but to imply that I did it its so absurd and I DO NOT do business with people who blame the mishaps of employees on customers. I am so flabbergasted at this I will not stop until I talk to the top guy of the body shop. Her stroller which was $180.00 will have to be trashed because nobody can own up the the type of chemical they spilled in my car. This is not ok.

Jo
Review №27

In late December 2018, we took our 2009 Honda to this repair shop. A hit and run driver hit the left rear of our car, punched in the quarter panel and caused paint damage. Bill Page Honda did a super job repairing and painting the car! Highly recommend this establishment!

Ev
Review №28

STAY AWAY. Ive had to 2 worst experiences using this shop. First one back in 2014 when i took my honda civic for a repair and scratches. After I payed in the office they brought my car only to find out they did not repair the visible scratches on the door. I told the man that the job wasnt finished and then he replied to me saying I dont see anything, in a egoistic tone (he was standing 10 feet away and would not even bother to get close and see the scratch. I told him I was not taking the car back and that I was going to contact my insurance. He said thats fine and took the car back in. 5 minutes after I was on the phone he says that he used a rag and that the scratches disappeared. He brought back my car and it was so visible that they had quickly buffered the scratches because of the round dust of particles. (I worked in an autobody shop before) WORST EXPERIENCE. DO NOT RECOMMEND ANYONE to step in this Honda shop.

Pa
Review №29

Did good work but in my opinion it took way to long and I feel like my car has an additional 3k miles on it.

Cy
Review №30

They did a good job on my vehicle.

D.
Review №31

Dropped my car off here for some minor body work after a fender bender. Everyone was very friendly and helpful, and they did excellent work.

Jo
Review №32

The body shop was professional and the staff is great. If your car was in an accident, I highly recommend Bill Page Honda Body shop.

Ti
Review №33

The body shop was excellent. If you are in need of a repair for your vehicle go to Bill Page Honda

Da
Review №34

Ive brought my Acura tsx here twice. One rear and one front end collision. I also manage a used car dealership and see sub part body work all the time. I was more then please with the work that was done here at Bill Page. I hope Ill never need a body shop again but if I do you can be sure Ill be coming back.

Jo
Review №35

They always do a good job here and do it right!

Si
Review №36

My vehicle was at this place for over a month and always got the run a round to why it was delayed after i got promised that it wouldn’t take more than a couple of days to repair my bumper. The manager of this location also became angry and threatened to stop working on my vehicle if I kept on calling about the status of my vehicle since he claim I was taking up his time with my calls. I will advice anyone to stay away from this place

Pa
Review №37

Awesome place! Service is outstanding!

Ja
Review №38

Great job and friendly front counter

SK
Review №39

Never be on time, always says trying. Dont expect anything professional job here.

Bi
Review №40

Fantastic people to work with

Jo
Review №41

Great job, responsive, & professional.

Ty
Review №42

Great service

Ka
Review №43

Low labor price.

ar
Review №44

Pretty quick, friendly

Information
4 Photos
44 Comments
3.8 Rating
  • Address:8502 Lee Hwy #1500, Fairfax, VA 22031, United States
  • Phone:+1 703-752-3472
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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