My visit to Jackson Eye was one of the best. Everyone was so pleasant and professional. The offices were nice and clean and they made sure Covid procedures were in place. They also had a great selection of eyewear to choose from. I have already referred Jackson Eye to several friends. Thank-you Dr. Jackson and staff for a wonderful experience. I will definitely be a return customer.
Needed a quick appointment an was able to be scene in 24 hours. Always I was staff and Dr. Jackson were timely and helpful in explaining what’s going on with my eyes. New glasses on the way and pretty awesome that they are by a black owned company.
It was a pleasure going to Jackson Eye. Very polite and professional team.Update to equipment and Very knowledgeable team. They were able to answer all of our questions. We definitely will return to Jackson eye
Ive been to several eye professionals throughout my career. Jackson Eye is by far the most professional, courteous and smooth running operation Ive ever seen. Everyone participated in my visit and all exceeded my expectations. I would recommend Jackson Eye to family and friends!
My first time visit was quick, easy, and limited on capacity allowing for social distancing. The staff was pleasant both over the phone for scheduling AND in person. The doctor was clearly knowledgeable and able to commissary to me in a way that made me feel both comfortable and secure. The best doctors visit Ive had in quite some time!
I absolutely love Jackson Eye Care!!!!!! My mother has been coming here for years and been referring me to them for years too. I finally decided to book an appointment and I am upset I waited so long. They are amazing! From their Covid-19 protocols to the visit and experience itself. Dr. Jackson explained every eye related concern and question I had and Shyesha took the time to help me pick 3 different frames that complimented my face and laid out the different pricing for them as well. You can tell they enjoy what they do and actually care about their clients. I can not wait to start bringing my fiancé here as well as our daughters when they get older.I highly recommend this place!!! ⭐️⭐️⭐️⭐️⭐️
Dr. Jackson, Shyeshia, Larry, and the whole staff at Jackson Eye does excellent work. Im totally enthralled with how they take care of me, consistently. Ive referred several people to them, and they have come back to share their great experiences, as well. Also, their care and cleaniness during this pandemic is top notch, but its always been that way.If I cant SEE Dr. Jackson...I probably wont SEE the best I can. SEE what I just did there? But frfr...I can even see this text.😀 👓Scleral Lenes, Baby!!!!#brantley
Dr. Jackson is very thorough, smart and explains everything to that you may not know about eyes. I love coming to Jackson Eye Care (BLACK OWNED). Very clean office with all of the latest equipment and a good selection of eyeglasses. She also has a knowledgeable friendly staff. Keep up the good work!!
Ive been searching for a new optometrist in the area to never have to deal with the poor service of Americas Best again. Im very glad I found Jackson Eye. Super friendly and knowledgeable staff, cleanly and orderly environment, and, icing on the cake--modern equipment. Hallelujah, no more puff of air in my eye machine and no more terrible service from an optometry office. Happy to have found my new optometrist. 🙂
My husband and I had a wonderful experience at Jackson Eye. From our arrival to the time we left, the staff were very kind and patient. The facility was immaculate, modern, and we loved the extra caution that was taken to ensure sanitation. Dr. Jackson was very kind and professional, and took time to explain everything she did. And I loved the variety of frames that were made available! We would highly recommend this establishment!
Dr. Jackson is an amazing Optometrist. She is very thorough and thoughtful in her approach with regards to your eye care. If you live on the south side of Atlanta she is the Optometrist for you… and if you live on the north side, come down to see Dr Jackson, she is worth the trip.
This was my first time visiting this office and they provided great customer service. The receptionist made me feel welcomed. The doctor was very patient and took her time with my daughter. This was her first eye exam and she was satisfied with the visit.
They are very safe and it was such a great experience and they were very helpful and very professional and I am very glad that the insurance company helped me get an appointment with Dr.Jackson
My time here was quick and efficient! Dr. Jackson was super nice, personable and I loved her shoes lol. The front desk woman was also super nice and personable! I love the aesthetic of this office and energy of this office. I will definitely be returning!
I Love the doctor! She checks everything about your eyes, the staff very professional and the office Beautiful!
Money hungry doctor with a rude female receptionist! I will never recommend anyone to her office. Forces unnecessary exams for extra money. The exams always come back fine as I advise prior to the test. Also they refused to provide my son’s contact prescription that he needed since he plays sports. The worst eye doctor have ever experienced. I wish I could give no stars. Proceed with caution. I tried to support a black business but that was the wrong black business to support! Just sad!
Dr. Jackson and the staff are amazing and professional. I have been here several times and have not had a bad experience. I would recommend this business to anyone. I just wish they were open on Saturday’s.
Dr. Jackson and her team are extremely professional and friendly. They make you feel welcome and explain everything they are doing and why. I recommend them highly!
Fabulous experience! This was my first visit there and I was super pleased. The office is clean and not crowded. Personalized attention and up to date technology. Thank you Dr. Jackson for being amazing! I tried to refer 2 people to you and they already go!!
Dr. Jackson has been my family eyecare provider for years now. Love the service and appreciate the #blackexcellence
I always have a phenomenal experience with Dr. Jackson!! She is so knowledgeable and personable. Not only does she answer all of my questions; anything that is outside of her expertise, she will send me to the right person to get those answers. I always leave Dr. Jackson feeling confident that I received the BEST care.
Dr.Jackson is one the most talented state of the art eye Doctor on the southside of Atlanta.Shes always on target with my corrected vision.Her patience plays a huge role with me given her the biggest optometrist award ever.I have very high astigmitism.Most Doctors Ive been to in the past kept me on a search for the best with me not being satisfied after my visit with them I was referred to Dr.Jackson from a friend from way across the world.And I tell you! My vision life has been on a roll ever since with Dr.Jackson.
Went to see them in June, everything went fine. Wanted to simply pay for and order my glasses, they don’t answer the phone, texts, or emails. You can’t leave a voicemail either. Their communication is just terrible. First time going and the last time. Please do your best to get this service elsewhere. Hopefully when I discuss this with my insurance they’ll understand as well.
I have been going to Jackson Eye since it opened. Dr. Jackson and her staff are very nice and knowledgeable. The office uses the very latest technology to provide quality eye care. The decor is chic. The selection of frames is awesome.
The office was very clean and well decorated. The receptionist was extremely polite and welcoming, the tech taking my eye images was so accommodating and personable and Dr. Jackson took her time to explain my eyes to me, what she looks for in the pictures and how to keep my eyes healthy. I was so impressed with my visit I immediately made appointments for my kids.
We’ve been here for years. We love Dr. Jackson and the staff. She’s helped me see better than ever before. My entire family sees her once a year. Highly recommended
Jackson Eye left a great impression on me after my first visit. Everyone was real nice and very engaging. The equipment was spot on as well. I am one happy customer. I will be back!
Everything was great. Very knowledgeable and professional staff. Visit was done in a very timely manner.
I visited Jackson Eye care the first time this past week. I felt a warm atmosphere when entering. I was very pleased with Dr. Jackson and her staffs professionalism. After my visit with Dr. Jackson, I felt she was very knowledgeable in her profession and thorough in her exam, and the different options presented to me for the best eyewear. I appreciate this type of customer service.
I am very pleased with Dr. Jackson and her staff. They were efficient, informative and very helpful with helping me find the perfect glasses. So glad I chose them for my optometry needs!
Dr. Jackson provides excellent and quality service. Would recommend her to anybody who needs an eye exam, contacts, or glasses
I needed an emergency appointment for red swollen eyes. Dr. Jackson was able to accommodate me on such a short notice. I was seen quickly after arriving for the appointment. Dr. Jackson was pleasant, professional, and she calmed my fears. I definitely recommend her services. Thanks again Dr. Jackson.
The customer experience was excellent. The facilities were nice, modern, clean and Covid-19 safety procedures were in place the entire time. There were air filtration in the patient room as well. Dr. Jackson was very thorough and explained everything every step of the exam. Looking forward to my next visit in the future and will refer others.
Excellent facility, staff, and doctor. They made my first experience getting glasses so comfortable. Oh, and a nice selection of frames and help with selecting them made everything a breeze.
I loved my visit . The doctor was very thorough and she was very nice too. she made me feel comfortable and we went through all my concerns plus while i was looking for an optician, they were literally the only people that i could get at a short notice .
Very professional staff. Have been seeing Dr. Jackson since I moved here and would not trust my eye care to anyone else. She is thorough, knowledgeable and highly skilled!
My appointments at Jackson Eye are always the best. The front desk staff and technicians are pleasant and efficient and Doctor Jackson is the best, caring and knowledgeable. The office is a whole vibe.
Highly recommend Jackson Eye vision care center for your optometry needs! Exemplary experience with Dr Danielle Jackson and her staff. Entire staff is courteous, knowledgeable, efficient, and professional. Dr Jackson uses innovative technology with a comprehensive exam while educating you on the components of the exam. Extensive top quality eyewear gallery. Seamless service from start to finish.
I’ve been going to Dr. Jackson for about 5 years now. She’s literally the best optometrist I’ve ever been too. The office is always clean and super cute, she uses advantaged technology for the exams and she’s always patient. I would highly recommend.
Excellent professional care and quality customer service from an outstanding doctor and staff in a top notch facility that offers a broad range of quality and fashionable frames…...Always.
Great and helpful staff that just get it right. That have adapted nicely to the COVID pandemic and still remain helpful, knowledgeable, and courteous to patients!!
I had a very pleasant experience and would recommend Dr. Jackson and Jackson Eye to friends and family.1. Efficient check-in and check-out process (online).2. Clean and inviting waiting area.3. Friendly staff.4. Up-to-date diagnostic equipment and procedures.5. Punctual.
I love love love. Doctor Jackson and her assistant. They have a beautiful office and also beautiful beautiful frames. Always such a treat and so relaxing to go there.
Professional, neat & very fast service. I was very satisfied on my visit. I will continue to be a happy customer here!
Quite the personable, friendly but definitely professional staff at Jackson Eye. Everyone greets you with a smile! Dr. Jackson is very thorough and easy to talk with. Darrian(sp)- is the first to test those eyes! Hes right to the business but friendly with a sense of humor.Shy - promptly keeps you informed about your appointment.Larry - thats your Mr. One-on-one! He helped me select some really pretty frames from a very nice and top of the line eyewear selection. I wanted 3 pairs! Shy helped me seal the deal on my final decision 😊Thank you Dr. Jackson for your amazing staff and my wonderful customer service experience!
Quick, clean, and efficient from the front office to the exam! The staff is very personable and exhibits professionalism combined. Great COVID measures in place!!!
Dr. Jackson was amazing. This was my first visit and this by far was one of the most comprehensive eye exams that I have had. Definitely returning and bringing the family. Thanks for a great experience.
Tuesday (06-15-2021) was my first visit to Jackson Eye. It was an extremely pleasant experience. The staff is friendly and professional. Dr. Jackson was pleasant as well. She also explained the results from my vision test and asked if I had any further questions. I did not feel rushed while being serviced. I actually go back next week to pick out frames. Totally excited and looking forward to being a long time patient.
Had a great experience here. The atmosphere, Dr Jackson and her colleagues were all fantastic. Dr Jackson takes the proper measures to help prevent the spread of COVID. Dr Jackson was very informative and had no problems with me whenever I asked questions. I love the fact that there’s an optometrist that’s knowledgeable and looks like me! #BlackOwnedBusiness
I love, love love the service I receive every time I visit Jackson Eye. Dr. Jackson is professional, smart, and relatable. She has a wide variety of glasses and fashionable looks. The staff always helps me pick out the frames that are just right for me
Very professional interaction with Dr. Jackson and staff. She had me in and out quickly without feeling rushed. Jackson Eye has the latest technology to ensure that your eyes stay healthy. Shyesha at the front desk is very knowledgable in her job and was able to answer any and all questions.
Just simply an awesome and amazing experience. Outstanding customer service! Very professional, pleasant atmosphere with a “you are family” feel. Dr. Jackson is very thorough, informative, and personally cares about her patients. I feel blessed to have found Jackson Eye Care.
Great ambiance and customer service. The entire staff was very patient with my new glasses selection and even gave me creative feedback when I asked. Good conversation and overall good experience. Would highly recommend
Everyone was professional and on time. Service was thorough and quick. I had a pleasant experience
Dr. Jackson is a wonderful doctor and definitely knows her stuff.I love the great energy and vibe that her office has whenever I go. I am thankful she is my eye doctor!!!
What an amazing experience. Dr. Jackson very good eye doctor. I have never been to an eye doctor, who would explain everything about your visit to you. I will recommend Dr. Jackson’s around the world.No.#1Eye Doctor
I always have the best experience at Jackson Eye. Everyone is so courteous and they answer all of your questions. I like that they know which type of lens is best for your prescription. I had a bad experience with another eye doctors office in which they put my prescription into a lens they knew would not work. So it was very refreshing to have an office that knew what they were doing.I visited the office a couple days ago. I called late one evening and they scheduled me for the next day. They knew I was concerned about an issue I was currently having with one of my eyes. I woke up to a burst blood vessel in my left eye. It was completely blood red so of course after researching online I felt it best to go in and have it checked out. The doctor calm my fears and my worries about my eye. And she gave me a heads up on how my eye would heal itself. So if I saw any changes in the color of the bruise, Im not to freak out. I like that she goes into great details during your visits. I would definitely recommend her.
Staff was very courteous and knowledgeable. Dr. Jackson was very nice and patient. I highly recommend for all your eye needs 🙂
Great staff & great service. Shy is fabulous shes a day one! Dr. Jackson is always on point!
Like always, Jackson Eye provided me with superb service and care for my annual. Dr Jackson and her staff are top notch professionals and very personable. I look forward to seeing them every year. Thanks y’all!!!
Awesome experience!!!! Very professional, informative & friendly. I was in & out. Thank you Dr. Jackson!!!! 😁
Love this place! Very professional staff. Dr. Jackson is very knowledgeable and makes you feel welcome! Black owned business which is also a plus in my eyes!! Highly recommended this eye center!
Great customer service from the staff. Dr. Jackson has become our family eye doctor after taking good care of my wife and daughter we will be sending our entire family her way.
Pleasant atmosphere, staff and Dr. Jackson very professional. 5 Star service.
Dr Jackson is amazing kind funny and very knowledgeable as well as helpful. Great and fast service
Very friendly and helpful staff, I went for a eye exam first time patient and didn’t see the “DR.” I was seen by a office staff that handled everything eye exam and all which she was very informative but I would’ve preferred to see a dr.
Great office and staff, they took care of me, I had a great experience. Customer service was great. I will continue to get my eye exams done here. Front desk personnel very professional, informative! I would recommend this location to everyone
I recently visited Jackson Eye as a new patient. I received A1+ service. Dr. Jackson was very informative and easy to talk to. Eye exam equipment was state of the art. Her staff was very helpful and provided great customer service. Office setup is really nice and eye glass choices were great.
Dr. Jackson and her staff are an entire vibe. The best customer service, quick, knowledgeable. I drive over an hour to go and could go anywhere else, but I choose Jackson Eye because they are that amazing and worth it.
Outstanding customer service. The atmosphere was Professional, and Pleasant. Dr.Jackson is very informative, thorough. I appreciated how the Team allowed me to have a great 1st impression of them.
I started going to Jackson Eye care because of the great reviews I read. They are very professional and thorough. What has recently impressed me is how they handled COVID protocols.
A very professional and courteous staff, a clean and warm environment all makes Jackson Eye a practice my entire family use.
Very beautiful people. Inside and out. They helped me choose a good pair of glasses. By a blacked owned company. Bought my glasses from black people. The entire process. Wonderful!!
As always, I enjoyed my visit at Jackson Eye. This was my first visit during the Covid19 pandemic and the safety measures they had in place made me feel at ease. As per usual, Shyeesha pushed me outside my comfort zone when picking new frames and I’m so excited to get my new glass back in a few days. I’ve already referred people to Dr. Jackson and will continue to do so. 👍🏾
This was the most pleasant eye doctor appointment I have ever experienced. Staff was professional from setting up the appointment through to the end. The establishment is COVID environment safe and does not allow walk-ins. You are asked to wash your hands upon entry and glasses are sanitized after try on. I appreciate having an online portal to see my RX and receipts as well. I’ll be following up with them in two years.Oh, how can I forget! They have an awesome selection of frames to choose from and I can’t wait to rock my new frames!
It was wonderful.. listened to issues.
Dr. Jackson and her staff provide the exact quality and level of care that my family and I need for our vision. The atmosphere is staged beautifully with a variety of designer frames displayed to fit the style of choice. During this pandemic, I really appreciate the measures that Dr. Jackson has put in place to protect the clients as well as themselves. Thank you Dr. Jackson and staff!
Beautiful setting, beautiful staff, and Dr. Jackson is awesome!!! Glad I was able to get an appt with this group. Great overall experience!!
I loved talking with Dr. Jackson! My experience there was seamless and pretty informative. Looking forward to my next visit.
I love the service I receive from Dr. Jackson and her staff. They make you feel like you are not just a customer but a friend.
My first eye exam with Jackson Eye and I would highly recommend their services. The staff and office are clean and they are taking the correct measures to make sure everyone is safe in this covid environment. The glasses selection is impeccable and you will be able to find a pair of glasses that you will love! Dr. Danielle was great and explained everything she was doing in terms I understood :). Can’t wait to wear my new frames.
Great environment. Very professional. Beautiful doctor. I’d recommend this place to anyone.
I received excellent customer service and a great experience during my visit. Dr. Jackson ensured all of my questions was answered before departure. Highly recommended
Dr. Jackson and her staff are very professional. I highly recommend Jackson Eye.
Incredibly comfortable environment with friendly staff. Great choice in eye wear and informed about all the brands. Great music also!
As always, Dr. Jackson and her staff were professional, courteous and makes you feel like you’re their number one patient. Dr. Jackson is very thorough and explains each procedure. I am very pleased with the service, and highly recommend her. .
Dr Jackson and her staff take care of me every times I come in. By far the most professional office I’ve gone into in a long time. The communication is top notch and the sate room to detail is everything you need. I’ve had exams at other offices a d my glasses didn’t fit and the prescription was totally wrong. Never have I had that here. Never have a to wait even with the office having a busy schedule. I could go on and on, but my point is I will NEVER go to another eye doctor. Salute Jackson Eye!!!
Everyone was very professional. Service was great and quick. All care was explained. All questions appropriately answered.
I had my first appointment with Jackson Eye today and it was a very pleasant experience. The office staff was very professional and I appreciated the way Dr. Jackson explained every procedure and how the eye works. Their COVID-19 protocols made me feel very comfortable. They dont let anyone in the door without an appointment and any waiting clients were asked to stay in their cars until called to come in. They had a great selection of frames and I cant wait to get my glasses. If youre looking for a new eye doctor, I highly recommend Dr. Jackson.
Love my annual visits to Jackson Eye!Dr. Jackson is wonderful with patient care and guidance. She explains every step of the way and show genuine concern for eye needs.Office staff is always pleasant, organized, and super attentive on waiting customers. Super convenient to book an appointment online and have contacts/glasses delivered to your home address.
I have been a client/patient at Jackson Eye for several years and they never disappoint. Physician was excellent. I left well informed. Customer service was great .
What an AMAZING experience!!! The staff is phenomenal!!! They took their time with me and made me feel like I was important to them and Ive never had an experience like it in my life!!!! Im going to recommend Jackson Eye to everyone I know!!!!
It’s was my first time getting an eye exam. I was very pleased with not only the experience but the education so i understood what was going on with my eyes. Jackson Eye is number 1 in my book‼️
I have only been here once and I am giving my honest review based on my experience at this place. I’m not going back again because I did not have a good experience.1. I came to this place just to get glass (I already had prescription). I went here on December 12, 2020 and was told it would take about 10 days. It wasn’t done until January 12 (a month later).2. The tint in the glass wasn’t done as we as it could have been.My experience may not necessary reflect the quality & professionalism of these people. That’s why I give an honest 1 star.
I always enjoy coming here getting my eyes checked. Dr. Jackson is great and very knowledgeable in what she does, and her staff compliments that as well. She always has the dopest frames to choose from. I recommend her often to my friends and coworkers.
Amazing visit. I have never had no such personal care anywhere else. I love this office
My visit was super, the staff was very courteous, they listened and answered all my questions. They were quick to make sure that the business was sanitized and customers washed their hands. The office offers serval types of lenses, I believe it would be helpful to tell the patient what type they are receiving in case they don’t know. I was very pleased with my visit.
My daughter and I had a great experience!! She really liked the various selection of glasses. I appreciated the time and patience provided to my eyes.
Very professional friendly quick and thorough. I am so happy to have found my forever eye doctor! Highly recommended!
Very unpleasant experience as of late. Lack of communication and accountability. I have been waiting to receive the correct contacts since my appt on April 5th. I have been a customer here for three years and had never had a bad experience prior to this one. However, this experience has been so bad that I will most likely take my business elsewhere.