user
The Phone Guys - Everett
12717 4th Ave W c4, Everett, WA 98204, United States
Appearance
The Phone Guys - Everett

Comments
Gr
Review β„–1

These guys were absolutely πŸ’― amazing in getting me my dream phone and making sure I left with it the same day! I was able to get a Grade A Samsung Galaxy Fold, at a great deal too. I will be making these guys my number one phone store for now and in the future!!! Unbelievably awesomeπŸ‘Œ

Ny
Review β„–2

Vick and Adrian assisted me in finding the best device for me for my workload. They made the process easy and both were patient with my indecisiveness. Definitely recommending to friends moving forward

Al
Review β„–3

Exellent phone store. They have a large selection of phones. They carry all Samsung and iPhone generations.

Je
Review β„–4

Very nice and convenient experience. They answered all of my questions and were patient enough to show me a few models so I could pick the best one.

Co
Review β„–5

We love working with phone guys and this was our second time coming in with this company! They make you feel very welcome and work with you. Would highly recommend

Jo
Review β„–6

My I-phone 6S screen got crushed. Their price was 1/2 that of the I-phone store and they promised it would be back on Friday since I was leaving for the weekend. They discovered at 3:00 Friday that the service center sent the repaired phone to their Renton store instead of Everett! The rep from Everett brought in help so he could leave, drive to Renton and then bring the phone to my house in Lake Stevens. Got it back at 8:30 pm. That is amazing customer service!!! Highly recommend :)

Ka
Review β„–7

The person who helped me out was Vick he was super nice, cute, friendly and he was really kind and helped me with all of the things I needed helped with. Great service I would definitely buy from here again!

Da
Review β„–8

Awesome customer service from Jose.He nicely explained the differences between the phone and helped me pick the best phone.

st
Review β„–9

Their phone selection is really big and their phones are well packaged. The sells reps show you the devices and help you pick the best. They allow you to test the features like face ID and finger print to ensure it works properly. they also back up their service and quality with a 90 days warranty. Very professional store.

Is
Review β„–10

This store is the real deal. They have nice phones and really good prices. Im done paying expensive prices for new phones. Im coming here from now on.

Do
Review β„–11

Good to see they still have outstanding customer service just like when they used to be metro. They have a much larger phone selection now and an even better warranty than before. Thank you for helping me today Jose.

fa
Review β„–12

I very much recommend Vick! He’s very nice and sweet and he helped a lot!!

Da
Review β„–13

With I phones sold out everywhere, we are so thankful you guys had some in stocks. Helpful and friendly staff, great prices and payment plans are a plus! Thank you

Mo
Review β„–14

They got really nice devices and prices. I love the iPad I got for my son. It is in excellent condition and they provided a 90 days warranty.

Em
Review β„–15

Amazing service! So quick, friendly, and very affordable products. We will be coming here for all our future cell phone needs.

Ma
Review β„–16

I always love coming here. It is a friendly and easy shopping experience. They explain you everything and the payments are very affordable for the most recent devices.

St
Review β„–17

Very helpful. I had a great experience here. Would definitely recommend.

hs
Review β„–18

Vick is so friendly, helpful, and knowledgeable that he made the phone buying experience awesome.

As
Review β„–19

The guys today were awesome Vick and Adrian, they helped me out immensely I appreciate everything

Al
Review β„–20

Been coming here for a few years since they were Metro. They never disappoint me with the quality and service. Thank you so much Jose.

Br
Review β„–21

Pleasure working the guys here, knowledge, friendly and here to help.

Em
Review β„–22

These guys have been helping me since they were metro. Same customer service and good phones as always. If you are looking for a really nice phone and dont want to pay a lot for it, this is the place to come. Today I got myself a Galaxy S20 in excellent condition and warranty.

Ar
Review β„–23

Awesome customer service like always. I been a customer of them for 4 years since they were Metro.

We
Review β„–24

Awesome customer service and prices

Ja
Review β„–25

Great service. Great place for used phones

Jo
Review β„–26

I found this store on offer up and I was amazed by the amount of professionalism they have. The phone came in a very nice package and in really good condition. The sales representative also helped me activate it with my service. They also provide a 90 days warranty.

Er
Review β„–27

So glad their service has been the same since 4 years ago. Good to see you again Jose.

an
Review β„–28

Vic was very friendly and fast with grabbing the items, highly recommend if you’re finding ised electric ware/devices for a good price!

Na
Review β„–29

Great knowledge guys, willing to help you anyway they can. Great phones and speakers also easy financing with lots to choose from. Highly recommend! Will be going back soon

Ne
Review β„–30

Got the newest iphone on payments from them today. It took less than 5 minutes and i got approved. The phone is very well presented and comes with a nice warranty. Payment options are nice too.

Ja
Review β„–31

Exellent electronic store. Got my phone here, coming back to get a laptop

Cy
Review β„–32

I like coming to this store because they always have very nice customer care and really good prices ever since they were metropcs. All my family has gotten a phone from us and we will keep coming back. Thank you Jose and Adrian.

Om
Review β„–33

They are the best perfect price friendly staff

Ti
Review β„–34

They have a lot of nice phones to pick from and the payment plans they offer are very accessible and easy to set up. They offer a really good warranty thats better than buying online or from unknown people.

Ma
Review β„–35

Very nice phone store. They have a huge selection of electronics and very good prices.

Or
Review β„–36

Been coming here since they were metro. I get phones for my family here all the time. Always a nice price and warranty. Never had an issue.

Ne
Review β„–37

5 stars for sure. They have top notch devices with an excellent warranty and prices.

Da
Review β„–38

Great service, answering all my questions with patience & very curteous.

Ti
Review β„–39

This guy is friendly and good service 100%

La
Review β„–40

I was looking for a new phone and my friend recommended this place. I was not expecting to get one of the newer phones with such a low initial payment without harming my credit. It did not even require credit. 5 minutes and I was approved. I absolutely recommend them if you want a nice phone without breaking your bank. They also provide warranty with all their phones!

Ra
Review β„–41

Awesome prices for the most recent devices. Excellent condition too

La
Review β„–42

Really nice and professional guys working here. I wasnt expecting a well packaged device in good conditions and with warranty. Thanks

Ro
Review β„–43

Super over priced. Selling game systems 100 to 200 over current prices.

An
Review β„–44

Awesome phone store. Great prices

An
Review β„–45

Great prices high quality and amazing staff

Jo
Review β„–46

Great place to get my broken phone screen fixed at a reasonable price. Thanks!

Ma
Review β„–47

Great Customer service with Vick. Pretty Smart and amazingly welcoming!

An
Review β„–48

Love the MacBook I got from them. Application was very simple and it took less than 5 minutes to see if I got approved for it. Payment options work with my budget. Laptop is in excellent condition and it also came with warranty and no accounts attached to it which is what I fear when buying used devices. If you are looking for high quality devices and want good prices. This is the place to go.

Ma
Review β„–49

Nice phone selection and prices. Always have a nice experience here.

Da
Review β„–50

Great place to buy a unlocked android or apple phone. Decent prices and they got cases and everything for the else for phones there..

Sh
Review β„–51

Great service! Very friendly

Ja
Review β„–52

They had really good service.

Lo
Review β„–53

They were fantastic! Best people. I will be back.

Em
Review β„–54

Good Customers service, affordable price.

Da
Review β„–55

Very Nice guys working here. Got a new phone from them today and speaker. This Will be My 3rd device from them.

Iv
Review β„–56

Awesome customer service and phone selection. They have most recent devices at an excellent price. Im happy my friend recommended this place.

Fo
Review β„–57

Adrian was very helpful and full of information thank you

Ro
Review β„–58

Jose is very knowable and professional. He makes your shopping experience enjoyable and easy.

Da
Review β„–59

People I dealt with were super helpful! Not pushy at all. Good prices, great srevice!

De
Review β„–60

Very friendly and professional. I had a nice experience here

Sh
Review β„–61

Went in to see what my options where for a new cell phone. The process took about 45 minutes and I left with exactly what I was looking for. Great customer service!

Ma
Review β„–62

Really nice phone selection, bigger than other stores Ive visited. Jose and Vy helped me pick the best device and answered all of my questions. Really happy with my new phone.

Mi
Review β„–63

I was anxious about buying a pre-owned devices because of passed experience with other stores but these guys explained everything to me and helped me pick the best device without breaking my budget during these hard times. I really recommend them if you are looking for an excellent device and customer care. Thank you Adrian.

Ju
Review β„–64

Excellent customer service. They helped me with the payment plan application and explained me everything so I could pick the best device. Muchas gracias Jose

en
Review β„–65

Love the iPhone XR I got from them. It was in good conditions and they also offered 90 days warranty and didn’t charge extra. More safer than buying on Craigslist or Facebook marketplace. Wish they would have had a bigger case collection for xr

ju
Review β„–66

These guys were great the Manger helped me with a problem I had... Thanx Guys!!!!

Ma
Review β„–67

Customer service is excellent, Jose n his partner are great.

ne
Review β„–68

Great service. Very helpful

St
Review β„–69

These guys are great !!!!!!! Excellent customer service and were very polite and really made me feel like a great valued customer I recommend them for all your phone needs will came back

Sr
Review β„–70

Very nice customer service.

Ro
Review β„–71

Really nice attitude and customer care. I got a speaker from them today. Coming back for a phone soon.

Tr
Review β„–72

Best pre-owned phones place in town

To
Review β„–73

Great service, will recommend to friends and family!

He
Review β„–74

Ive been looking for a Galaxy folding phone and I found these guys on offer up. I was not expecting this to be this easy to take it in a payment plan. Jose and Adrian did a very professional job explaining me the options and also helped me transfer my data. Definitely reccomend this store if you are looking for a quality device.

Al
Review β„–75

This place is Awesome get bissnis

Je
Review β„–76

Good place to buy phone acceries and phones wide phone selection

Da
Review β„–77

Very good service from this store and nice guys thanks

Jo
Review β„–78

Great selection of phones excellent customer service

Am
Review β„–79

They have a huge selection of electronics now, more than when I last visited them and the prices and customer service is just like I remember it. Excellent.

T
Review β„–80

Very Very Helpful and Perfect service

Jo
Review β„–81

Good service, personable and knowledgeable help. I plan on buying all my future phones and devices from these guys.

He
Review β„–82

I took my dads phone in for a screen repair and one of the guys from there test the power button and home button. Everything worked on the phone only thing was a small crack on the screen. Three days later I went in to pick up the phone. And I was running late and ran out the store next day I noticed the power button didn’t work and went back in a bigger guy that was there said his tech noticed it didn’t work and said it didn’t work when his tech received the phone and his partner even said he was the one that checked me in and it work just fine when I dropped it off. The bigger guy said that there was no way and it would cost more money to fix it. He didn’t care what his partner said and wouldn’t fix it. Ever going back

Br
Review β„–83

For some reason this is the only real place you can just buy a used phone.

Lu
Review β„–84

Great service highly recommend

Mi
Review β„–85

Good customer service with good collection of phones

Ta
Review β„–86

I broke my phone today and they saved my life. Got a new one on easy payments.

Ra
Review β„–87

I always get phones from them. I feel more safe than buying on Craigslist or Ebay. They always have the best deals and they help me pick the best devices. Condition is always good with no use or very minor use and they provide 90 days warranty too.

Da
Review β„–88

Nice phone store.

Ra
Review β„–89

I got a really good phone from them.

Do
Review β„–90

Id rather not. I did get approved for a $1700 line of credit on the spot.

Ti
Review β„–91

Good real fast

Ca
Review β„–92

The phones they had were in much better condition and price than the previous stores i visited. The guy greeted me right away and was very kind to explain the difference on the phones

Da
Review β„–93

Great price and phone excellent condition great customer service. Will come back again for sure

La
Review β„–94

Seriously quick and easy approval process. In and out with a brand new phone in less than 20 minutes. Great customer service!πŸ‘

Ab
Review β„–95

They sold my girlfriend a laptop that broke down 3 days later, and they wouldn’t take it back.

Em
Review β„–96

Really nice store

Re
Review β„–97

Brought my phone in and asked if they could put the screen protector on (both of which I did not purchase there). They did it for free and were very friendly. Would go there again!

Pa
Review β„–98

Really awesome guy that works here. Helped me set up my phone and my alexa speaker

Ja
Review β„–99

Their galaxy folds are not 899 like it says they are they will charge you 1300 for the phone...I called them to ask if they had any for 899 and they said they do...when I said that I bought one from them three days ago they put me on hold and said that there promotion for 899 was only for one day because of a holiday...there was no holiday on that day and there still saying they have them for 899 dont bother with these rip offs

Ra
Review β„–100

Jose did a good job helping me pick the best phone in my budget. He also helped me setting it up and have it ready to go.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:12717 4th Ave W c4, Everett, WA 98204, United States
  • Site:https://phoneguysonline.com/
  • Phone:+1 425-420-3204
Categories
  • Cell phone store
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:11AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations