We recently needed to source some shrink-wrap equipment. We contacted SIGMA and I worked with Elizabeth Gray. Not only was she able to locate the correct mix of shrink-wrap and heat-tunnel equipment for us, she was also able to provide a better-than-advertised price bundle after going to bat for us. Highly recommend Elizabeth, she is very knowledgeable and worked to get us the best deal possible. Thanks!
Elizabeth Gray has been great to work with!!
Great Customer service and attention to detail!
I recently purchased several tanks through SIGMA and I had a wonderful experience. I worked with Amber Woods, who is very knowledgeable and very hard working. I explained what types of tanks I was looking for and she helped provide several options for me. She was always available when I needed her and was very responsive. I even recall her staying late a few times in order to make sure she secured the items for me.I highly recommend working with SIGMA for any equipment that you may need. Ask for Amber, and you will be beyond pleased.
Two words: Customer Service. Rick went above and beyond educating us and helping us pick a style of capper we didnt have any experience with. Unit was well refurbished and in excellent operating condition upon arrival. Timely communication through the entire process. Even after our transaction I needed some equipment I purchased from somebody else crated up on the other side of the country and asked Rick if he knew of anybody. Sure enough he had great referral for us.
Rick was a great person to work with. Very knowledgeable on the case erector we purchased, stood behind the equipment in case it did not work in our application. Equipment was just as described and has worked out great.
I tried to buy a liquid filler machine, and they have me wait two weeks to show me this machine working, but this never happen they just make me waste my time. To my opinion this is not a serious company to deal with.
As our business was scaling from our a garage to a 2000 sq/ft manufacturing facility, we quickly needed a partner to help us with professional manufacturing equipment. SIGMA was that partner - every step of the way.The equipment they provided was the saving grace of keeping our business operational while we were scaling, and we wouldnt be here without them.Customer service was incredible as well. I will definitely do business with them again one day.
Service was great. Questions were answered professionally and in a timely manner.Photographs of the equipment were accurate and represented the equipment correctly.Most importantly the equipment was received quickly and in good condition.
Of all the inquires I have had about many pieces of equipment Rick has always taken the time to explain the equipment and also suggest what they have that may fit my project better.I have purchased an array of equipment and it has all been better than I expected.From the first call to sales your next step is billing which is followed by shipping.You will receive pictures of the product as it is to be loaded and a follow up call to see if you were pleased when you recieved it.
Absolutely great experience with this crew every time! Sales and engineering will always go the extra mile to get it right serving your equipment needs. The Sigma team continues to be very prompt and knowledgeable. Big thanks to John O’Reilly’ and all of the support staff you have there. I’ll be calling soon with more challenges.
Amber Woods worked with Envelopes of Nevada to purchase a piece of equipment and I must say it was a great experience. Amber was very Knowledgeable and due to her ability to work with us we were able to purchase the piece of equipment in a timely manner.We highly recommend Amber Woods.
This company has been doing very well and proactively helping me acquire used equipment for my company. Scott Birge is one of there best Senior Sales Managers and always gets back in a timely manor with quotes and answers to your questions.Keep up the good work SIGMA.
John O’REILLY has went above and beyond helping my company. Can’t say enough!
Sigma Equipment is great company to work with. Very professional and there followup is world class. I deal with many vendors daily, and Sigma is one of the best.I highly recommend them to anyone looking to buy or sell packaging equipment.
Our experience with the folks at Sigma—Rick our sales rep, and Michael, the director of operations—was spectacular. We were in a bind and needed a piece of equipment ready on short notice. They met our timelines, provided equipment in full working order and were producing! Well definitely look to them again for our equipment needs.
Ed Wolf was awesome! After getting no help from from a local company I called Ed about 4:00 pm. By noon the next day, he had sent me 4 options for a conveyor to make the machine I was working on. It was exactly as described and worked well.I just called him again to see if he can help us automate one of the labor intensive tasks that we do at our facility. I cant wait to see what he comes up with!
Our business purchased three material handling lifts from Sigma. They were able to skid them together and save us freight cost. They provided great customer service and I highly recommend them to others. We will use them again for equipment needs.
Super easy to deal with...they did all they promised...quick, truthful and great team to buy equipment from! I highly recommend them...
This was my first purchase from Sigma Equipment. I was impressed with the excellent customer service and support provided by Scott Birge and company in locating, testing, and skidding the equipment for shipment. Great communication and a very positive experience through the entire process.
I worked with Amber Woods. First rate service! When I explained what I was attempting to do, the conveyors I needed, she immediately went on the hunt. She was very helpful and I am very happy with Sigma. M.
Had a problem with a machine I purchased about a year ago that took a while to square away. Made a recent purchase that went very well and they took the time to ensure proper operation before shipment. Much better transaction.
I have been working with Sigma for a couple months now and have found them to be great to work with. They came and photographed the equipment, then catalogued all the pieces. Their sales efforts and follow up have been above expectations.
We have purchased two major pieces of Equipement from Sigma. Both experiences have been excellent, Rock has patiently provided us as many quotes as it’s taken and has been an excellent advocate for not us and the seller. We would highly recommend using Sigma Equipement if your looking for anything! Thank you!
The customer service was great! The purchasing process was simple and streamlined. They provided updates and kept me in the loop throughout the entire process.
Scott Birge has been great to work with. We have done several transactions and they are always as promised. He spends time determining our needs and providing great solutions. Like to work with them.
Ordered a conveyor system from Sigma... Was ready on date Sigma said it would be without any problems at all for our trucking company to find them and get loaded... System came with know problems at all.. The sales staff at Sigma was very friendly and understood everything we were looking for. We will continue to do business with Sigma when we are looking for equipment.Mike Volk - Sky Logistics
Great experience renting a piece of specialized equipment from SIGMA. John O’Reilly was highly engaged and responsive throughout the process, including daily check-ins when we encountered some unforeseen challenges that required his team to work directly with the OEM. They stand by their products and are committed to building a long-term relationship, not just a one-time sale.
I purchased a Do-boy Stratus from Sigma and working with Scott was a pleasure. After the machine was delivered we found that it was not the one we purchased. Scott then found us another machine and within a week we had the replacement up and running. We have purchase other equipment in the past and I would use them again in the future.
I love working with Scott Birge he was great to talk with and a great sales man . i will be working with again in the future thanks again Scott
Ive had a very good experience both buying and renting used equipment from Sigma. They have a very responsive team and are able to help with sales, shipping and machine startups.
Horrible company to work for, very inefficient. The people are nice but they complain that you do nothing, yet their inefficiency is the cause of you not being able to get your job done.
From Stoney Point Inc. Bought a Video Jet ink printer for 2500 from this place got it in and was missing parts everywhere....... Would cost more to fix it than I bought it for. When I called back in they didnt want to do anything about it. Worse equipment company I have ever bought from.
3-4 weeks to deliver from pay date.
Great experience A++++++
Great service, great customer support. Highly recommended.