Todd Kennedy was absolutely the picture of professionalism. His presentation was courteous, fast, and to the point. The presentation provided excellent education about the product as well as allowing for questions to be asked. Todd was very knowledgeable and polite, as well as personable. We are very happy with our purchase of an entire homes worth of windows. Excellent in every way.

Our salesman Todd was very professional, kind, and very passionate about his customers. He did an outstanding presentation and answered all our questions. I definitely recommend him to anyone.

Todd did a great job of explaining their products to us, He is very personable and professional. I would highly recommend Champion replacement Windows, and am looking forward to the energy savings that our new windows will provide us. Not to mention that we will actually be able to open our windows again.

Although we are awaiting the install of our windows…the experience was very eye opening, pleasurable, and easy to understand. As a first time buyer of windows for my second home I learned a lot about the difference between quality and functionality of windows. As my profession is also in sales, I appreciated the no hassle approach and explanation of things during this process. It did make it easy to make the choice to go with Champion!

My installer Jan and his team member did an outstanding job on the installation of my beautiful new windows. There was rot around the old frames and they fixed it. They also arrived on time and cleaned up after themselves. They were also very pet friendly. I have cats and they worked with me to keep the cats calm and wrangled! I highly recommend Champion Windows!

Todd Kennedy was very friendly, personable and professional. Talked to us like weve been friends for years. His friendliness and professionalism is what made us choose Champion to do our siding on the house

We just bought superior quality doors and cannot wait to have them installed. We are thrilled about our decision to choose champion and eager to have our new doors installed asap. Andy was very knowlegable and extremely helpful. We appreciated his time, patience and input in choosing the best fit for our home. Thank you and we will use you in the future for windows!!! Go with champion!!!

Todd, the factory representative did a fantastic job of explaining the product and process. Doors are now in place, absolutely love them. Have already noticed a difference of no suns heat coming thru. Highly recommend both Todd and Champion.

Gregg did an amazing job. Walked me through what they was going to do and was able to price out exactly what I needed. Replacing all our windows with champion. Would recommend.

I recommended to my brother who just purchased a home & needed replacement windows. I suggested Champion & he told me that he spent $12,000 with them on his current home & has been trying to get issues resolved for over a year. Someone went out but no results. I called to talk to them & explain how embarrassed I was & couldnt get anyone on the phone.

We requested Champion to send someone to our house for an evaluation an estimate. It was a Friday afternoon and Todd Kennedy arrived at our place on time and was very patient to explain everything to us he was very professional and knowledgeable on explaining all possibilities to my wife and I.

Todd Kennedy took his time and explained everything thoroughly. He was very friendly and professional and answered all questions without rushing us. I highly recommend!!

I called Champion for a quote on window replacements and Andy out of Evansville was here within a few days. He was very informative and professional and we received a very fair price for the windows. Excited to have them installed!

Todd K was our sales representative and we are so please! Not only was he personable, he was exceptionally knowledgeable about the products. He was able to provide an answer for every question we had. At no point did we feel pressured to buy, it was such an easy and smooth appointment. We loved the way he presented the products- the demonstration and examples he brought along with him was great. Excited to have our new windows installed! Thanks, Todd!

Andy and I had our consultation yesterday, and Gregg was wonderful! He was very knowledgeable and answered all of our questions with ease. We are very excited to have started this process with Champion.

Very pleased with our experience with Andy from Champion Windows. Very informative and answered all our questions fully. Very excited to have new windows and door!

My husband and I ordered a door on March 22nd. We were told it would take 6-10 weeks for the door to be in. The salesman measured our door and they made an appointment for a specialist to come out and take another measurement. 17 weeks later and our door finally came in to be installed. We scheduled an appointment, I took time off work to be home for the install, the install guys show up and the door is the wrong size. Were then told that they would put a rush order on the door and it would be only 3-5 weeks before it was in. That was on July 20th, so 8 weeks after the wrong door came in and we still have no door. Ive called 3 different times to get an update, each time being told that someone would call me back, no one has contacted me. Oh and Ive asked if something can be done to fix the situation and was told we will make it right by installing the door that you ordered. So theyre supposed to be making it right by doing the job we paid them to do to begin with. We are extremely frustrated that its been a total of 25 weeks with no communication about our order. If it werent for the fact that we paid a decent amount of money in the deposit, we wouldve cancelled the order weeks ago.

Todd did an excellent job! We purchased high quality windows at an excellent rate. If you are wanting new windows, ask for Todd K. at Champion for professional sales and service!

Greg explained everything very well. He was thorough and professional. Great job.

Andy was great at explaining the windows and how they work. He walked us through the process and offered several ways of financing or paying for the windows. He was professional and friendly.

Andy was a very good salesman, showed us comparison and utility savings, very professional, highly recommend Champion and Andy Hoffman

Andy was very professional and informative. Super excited about our new windows.

Gregg done a great job! We are excited about our new windows!!

Gregg was great and explained everything on the siding. Looking forward to project

Todd was out and gave us estimate and was very thorough and knowledgeable. We purchased windows and highly satisfied.

Their estimator was very courteous & helpful. We are still in process of when we want to get this done.

I left a message a few months ago and never received a call back. Then, I scheduled for a free estimate on a sunroom for 7/31 at 3 p.m. and no one showed up. I will be going through a different company for my sunroom. Champion, you just lost my business.

Horrible service!!! I definitely would not recommend Champion Windows! We really like our sunroom, but it started leaking along a roof seam. Getting someone to come and fix it has proved very, very difficult. When I called I could not speak directly with a person and I didn’t get a response for over a week and then it took over a month for someone to actually come to our home. The repair work lasted about a month then it started leaking again. This time after no response for 12 days I drove 25 miles to the Champion store and finally got a service appointment scheduled. Hopefully this repair will be successful. I can’t believe a business with such horrible service like this can stay afloat.

Great service by Gregg!!! New windows at a great price. He was honest and upfront on the amount and gave lots of options!

Todd Kennedy was an amazing sales representative. He listened to our goals for our home and made them happen within our price range.Thank you Todd and Champion.

Greg did an outstanding job explaining everything, was very friendly and helpful. Definitely recommend!

Greg sold the job. He is a top notch sales rep for Champion. “Champion” is very lucky to have Greg representing there company. He made you feel like family and wasn’t a bit pushy. That’s what made me call him back. I look forward to seeing the finished project. Thank you Greg and Champion!

Todd was on time and very informative! He explained things so well it was a no brainer in the spot decision for us! Highly recommend

Greg Gerling is great! We was just getting an estimate but he is such a great representative of Champion we didnt want to let him leave without buying from him. I am so excited to have all new windows and a new sliding glass door in 6 to 10 weeks. I highly recommend contacting him for all your window and door needs!

We are just at the ordering stage. If the instillation goes as well as the consultation, it will be wonderful. Todd Kennedy helped us through the process. He taught us so much. He worked very hard to get us new windows at a very reasonable cost. I cannot wait to see them!

Gregg is an awesome guy!!! He has been very helpful with my window and door installation! I appreciate everything that he has done for me in making my house look like new!!!!

Gregg did a great job for us. very informative and patient. Was able to answer all of our questions!

Andy offered great knowledge and professionalism for our project! I’d highly recommend Champion to anyone!

Update- champion windows will scam you. We canceled our contract the next day after signing. The contract says you can cancel within 3 days after the contract date. We called them to cancel and they requested we email the canceled contracts to customer support so we did. They emailed back and said they will take care of the cancelation process. To be safe I also followed the instruction on the contract saying the canceled contracts needed to be delivered to the address listed on the top of the contracts so I overnighted them requiring a signature. USPS called me the next day and said that address is vacant. On top of all of that they thought it would be ok to go ahead and charge our credit account over $20,000.00. So now I’m wasting my time getting all the supporting documents to send to the credit company while I’m disputing the charges. Keep record of everything and whatever you do…DONT SHOP AT CHAMPION WINDOWS

Everyone I have talked with so far has been so incredibly nice and helpful and patient. As a 25 year old home buyer this was not a decision I made spontaneously! Wonderful people. Cant wait for my new windows

Todd did a great job. Can’t wait for the windows

*update: the installation manager did promptly return our calls and came out to remeasure and inspect with another installer. They offered to remake the windows which were incorrect and install properly with a rush on it in 2-3 weeks. As long as this goes smoothly I will be satisfied.Update: we patiently waited 6-8 weeks for window construction, they measured twice, and when install showed up yesterday two of them were too small! Instead of telling me it isn’t the right size they trimmed in my window and so it’s smaller and looks ridiculous. We have contacted the office who said the install manager will call us back but I really hope they make this right. Reading recent reviews and bbb complaints doesn’t give me much confidence. My parents used champion years ago and I love their windows, but what I received yesterday is not near the same quality. I will update as this progresses.Gregg Gerling arrived as scheduled, albeit a little late but we were notified, and was very informative and helpful in our window selection process. We enjoyed working with him and are set for window installation. Thanks for making this process rather painless!

Andy was very professional. Super excited about the windows.

Todd came today to give an estimate and talk us through what they offered. First off, he presented well and was nice and helpful. I had a price point in mind and he was able to hit it with a little work. I cant wait for the new windows to be installed.I feel I need to add to this, as since this initial visit, things have NOT gone as planned. A man came to measure, as expected, and I felt as if something was off that day. I confirmed with him that if there was an issue with measurements I would not be charged additionally...he confirmed this to be true. I also sent a message to Todd that day stating I had concerns that something wasnt done correctly as it seemed very unprofessional, not technical. I was assured that it was normal practice.We had to sign an affidavit and our window prices increased by $200 because the windows we ordered for our dining room did not come in the size we needed so we changed the window type. This was not a big deal to us so we made the order change.We finally get to schedule the installation. My husband takes the day off work and installers arrive and tell him that measurements are not accurate and they will need more tools and a larger crew to cut in to make the windows fit. Installer was nothing but professional and apologetic that there was an error. We rescheduled for the following week.My husband took this second day off work (new job, unpaid day...I couldnt take off work and would have also been unpaid) for the installation. Crew arrives and start counting windows and realize that they are missing one. Turns out they did not give them the window when picking up at the warehouse so they had to go back and pick it up on their lunch. However, that window WAS available and was installed. Another window was ordered as 75 inches and should have been 71 inches...remember my concerns about measurements? Correct window has been ordered (or so we were told) but have not heard another word.Todd let us know that he was working with management to make it right as we had concerns from early on, have taken two unpaid days from work, and are still waiting on a window to be installed (a third day off, unpaid). Its been over two weeks, nothing has been made right and no one is talking to us. We received a request to do a review on Angies List, but Im quite certain as it stands today, they DO NOT want me to post a review there. I just want SOMEONE to reach out and discuss the issues and make it right.I will add, the windows that have been installed are GORGEOUS and I love them. I just wish this process had gone smoother and the customer service aspect had been a higher priority for them.

I originally gave Champion 5 stars shortly after the salesman left my house. He was really good at his job and made me genuinely excited about my new windows. However they still needed to make an official measurement. I scheduled the measurement for a week or so after I bought the windows. The measurement guy was late and didnt call me to tell me he wasnt coming until almost 6pm that day. Told me that he got caught up at other appts (no big deal, things happen) and said someone from the office would call me on Monday to reschedule. Nobody called. I waited two weeks and called them myself. Almost a month after I paid for the windows and I finally had my old ones measured. Now I cant get anyone to call me back to schedule the install. I have called the Installation Manager several times and left many voicemails in the last few weeks. I have called their main customer service line and they have sent messages to his supervisor. Nobody has called me back. It is almost 2 months since I paid for my windows and nobody will call me to actually install them. I paid $6,000 to be ghosted.

Thank you Todd for our estimate for windows and doors. You did a great job explaining everything to us and demonstrating the difference of how windows are made. My husband and I feel we made a good decision going with Champion.

Very professional and have great quality. Looking forward to our new windows and door.

Andy was very informative and professional!! Cant wait to enjoy our new windows!

We purchased in the past. Supper happy with our windows. We decided to go with Champion again to finish out our window replacement. Cant go wrong with them.

Came to house and met with us to review our sun room and gave us advice on what windows would be best and how many. Very nice and friendly. Later they sent an installer to review job with us. Great people.

No communication from the company. I have tried to get in touch with someone and despite being told that someone will contact my “soon” or “tomorrow “, no one does. 2 windows were measured wrong and 1 broken. It has been 6 weeks and no one can give me a timeline to get the job completed but yet I still had to pay. Also ordered a new front door in January and have no update or ETA on that job.I cannot believe the level of unprofessionalism from this company. Definitely regret my decision and purchase and 100% would never recommendUpdate 4/26/2021- it has been over 10 weeks since my door was “ordered” and just found out that is was not made due to inaccurate measurements. No one reached out to schedule a new measurement. Still waiting for a call from someone that can make this right. I have called the contact center several times and my info is being shared but no one will call me back.

Our Champion Sunroom addition is of excellent quality and workmanship. Its been 4 years since it was built and we have NOT had any problems whatsoever. Very satisfied customer and we highly recommend Champion for Sunrooms !

Notice that all the 5 star reviews are people that have not had the material installed yet! Do yourself a favor and go to Pella or Andersen. I too was told that the windows would be installed in 6-8 weeks back in November, now almost 6 months later I have half of them installed (that was on March 23rd) with no hardware so I cant open the windows on spring days and the other half still need to be installed but I cant get anyone to call me back. I have called their offices over 10 times now and they always say they email the Area Installation Manager but then I never hear back!Today I called and said come take these back out and just cancel my order and they told me they would charge me 30% since the windows were already made. I DO WANT THEM! THEY JUST WONT INSTALL THEM!! Maybe they should give me a discount for not delivering what they promised! The sales rep, Heath Puckett was super nice to get the sale but now he wont call me back or return emails either.The windows that are installed seem like they are good quality but organization skills and customer service are not a priority with Champion it appears. Read the reviews a lot of 5 stars changing to 1 star because of customer communication. Check out BBB with all of the complaints. Dont fall for the pressure car sales tactic they use to rush you into a purchase. That is how they got me. I should have listen to my gut and went with Pella!This is my last ditch effort to get some kind of response from the company. I am sure I will just get the same canned response they are giving everyone else with their corporate office phone number that when you call there is no option for Customer Service, just corp directory, accounting, etc. This experience has been a nightmare, you pay this kind of money to get terrible customer service. They brag about their lifetime guarantee, I hope to God that I never have a window issue because I can only imagine what kind of a nightmare that will be!I will update this rating when/if my windows actually get installed. Be very wary of this company.

The representative was very knowable and courteous. We have purchased a new front door and new windows, although they have not been installed yet.

Appears to be a great product with great quality! I loved the presentation! Wonderful people! Would highly recommend!

Todd is very professional and kind. Weve used Champion for windows in the past. Todd came out and helped us pick a new front door. We recommend asking for him. We couldnt be happier with the service.

Just got a sliding door and windows from Champion. Excited about the energy efficiency. Representative was on time and professional

Just purchased siding through Champion. The representative was right on time and professional. Excited to have the siding installed.

Had a patio cover installed, very professional and courteous. Everyone associated with champion was very nice to work with, ordering new gutters tonight,

Still having window problems and now tell me the frame is not warranty

Andy was very professional! Looking forward to getting some new windows installed!

I called about repairing my sliding screen door. I was told to take it in to the store to avoid the $99.00 trip vharge. So I did. No one was there. Took it back home. 45 minutes

Gregg was very helpful, professional and polite.

Salesmen were very knowledgeable and answered all our questions.

He was on type and straight to the point. Very friendly.

We bought a sunroom from Gregg! He is a great guy and we really enjoyed having him in our home. Can not wait to get to enjoy our new room.

I responded to a special on TV and I should have known it would be expensive since the deal sounded too good to be true. The agent that came to the house was professional and courteous. I didnt expect for windows to be the price of a car.....

Won’t even make an appointment with me since my husband and I work different shifts and have difficulty making an appointment both of us can attend, besides the fact he doesn’t care to be here and knows I’m more than capable of picking out windows and don’t require his approval. But apparently they think women still need their husbands to think for them.

Great presentation byTodd with Champion windows! We bought new windows!

Todd was super nice & talked us through everything & was able to work with us to meet our budget. Best of the best windows.

Todd our salesman was knowledgeable, friendly and professional. Ordered an entry door.

Professional in home sale demonstration. Wonderful quality windows.

We visit Azzip one or two times in a normal month and always love the pizzas. The staff is friendly, the food is fast and a pretty good value. Keep up the good work.

Havent actually done the installation yet but Andy was very helpful and patient when I had trouble making a decision on colors. Great experience so far.

Todd Kennedy was my Factory Rep, and it was a great experience.

They were very professional and answered all question well.

My sales person was on time and very professional. He showed me all of the up-to date features of the windows that helped me to see the quality of Champion Windows over other companies/brands.

Gregg was very patient with us. And explained everything in great detail.

Hard to give an opinion when they havent delivered their product nor did they inform me at the time that the wait for the product was 60 to 90 days.

Just answer the phone or return VM left. Can never get ahold of anyone

Fabulous! That is the best word I can use to describe my experience with Champion Windows and my gorgeous new sunroom. I cant say enough good things about Greg the salesman, Josh Rigdon, Jesse Dukes, and Tina Fitzpatrick. Greg helped me figure out what would work best, Tina kept me informed every step of the way, and Josh and Jesse did a great job building the room onsite. I had a sunroom on a previous house in another state, and it was basically three pre-built walls sitting on an existing patio, butted up against the siding with foam to plug the siding gaps. My Champion sunroom is bolted squarely to concrete footings and fastened to my homes infrastructure. It exceeds my expectations in every way. Another company gave me an estimate, but something just didnt feel right. SO GLAD I went with Champion!

Gregg was great and thorough and we were glad to talk with him. Service was amazing!

The installers were very good. Professional, courteous and neat. The entire process took about 3 hours from start to finish. The wrap that was put on the outside matches the trim perfectly. We are very pleased with the result, and I find that the sound levels in the house have dropped considerably. We dont live on a busy street, but the ambient noise is greatly reduced.

Had two comfort 365 large picture windows, and two sliding windows installed roughly a month ago. They look great and the install was quick and easy. Even with the large picture windows letting in alot of sunlight, they keep the heat out pretty well. Once the winter rolls around I am hoping the windows will not be drafty and let cold air seep in, that should be the true test of how good of a job the install was. Overall - had a pleasant experience with Champion and would consider using them again

Gregg was fantastic. He answered all our questions. He was able to secure us a great price for siding. We our returning customers and will always be coming back to Champion as long as Gregg is there.

Champion installed a house full of windows...upstairs and down. A superb job. Rob, Todd, and Bryan are professional and skilled installers and we could not be happier. Champion was not the cheapest estimate but price,quality and value made them our first choice. We would certainly recommend them.

James W. came to my home and introduced me to Champion windows. He was on time for the appointment, professional and very knowledgeable of the product. I had a great experience and I will be in contact soon!

He came from Indianapolis to help out. He remeasured the windows for the installation.

Greg was awesome

I just finished the estimate and scheduling process with Kris and was impressed. He was very knowledgeable about the product and didn’t not pressure me into anything. I’m waking away happy with the price and service. Now just the wait for the manufacturing and install.

I purchased a home 11 months ago with Champion windows and a french door. I have had nothing but problems with the french door since I purchased the home. The previous owner had Champion come out and service the door because it was sticking very bad. After I took possession of the home, I noticed the door was leaking. I notified Champion, and it took several weeks for them to return my call (their policy is to return a call in 5 days). Over the course of the next 11 months, including at least 5 visits from the service team my door still leaked. Sometimes there would be months between my phone calls, and service coming to my house. At 12 months the transferable warranty would be up, so I decided to replace the door. There was water damage around where the Champion door was installed. Champion refused to help pay for the water damage. I was told that I didnt allow them to fix the problem... I would urge anyone to find an alternative to the vinyl clad garbage Champion and Window World sell. The quality of their product, installation, and customer service will make you wish you paid a little more for quality product.Update:My champion window in my daughters window is leaking. This has been going on for some time because the wood underneath the window is rotten from water damage. I called the Evansville location to see about resolving the issue. I spoke with Luke in the service department. I wasnt able to finish explaining my issues, Luke interrupted me, and wouldnt let me finish. When I asked to finish explaining, he continued to talk over me. I became frustrated, said Luke will you please let me finish. Then Luke hung up on me. So I am going to replace my malfunctioning Champion windows with something better. Luke was reported to the corporate office. I am officially done dealing with the gross incompetence of the Evansville location.

Very good presentation

They were very professional and informative. They have innovative products that surpass anything I have ever seen at a very reasonable price.

They came out and did an outstanding job we cant wait to enjoy this summer I love me some Champion and particularly Tina Fitzpatrick we could not have done it without her highly recommend her for a raise!!And I will highly recommend Champion to do your three Season room.

Salesman was very nice!

James was very helpful and professional. He was honest with any questions I asked.

Great presentation of products, fair pricing, high quality windows, employee has good knowledge of the product they are trying to sell

My wife and I just signed to purchase new windows from Champion. The sales representative, Kody Kress, was knowledgeable and thorough, patiently answered our questions, and explained everything well. He is a sales professional! We look forward to enjoying our new windows after they are installed!20190819 - It has now been one week since the installation was completed. The windows seem to be well-constructed and are very attractive. It seems there is less outside noise coming into the house, as well. We are hoping our home will be more comfortable this winter.Installation people were professional and personable. I would recommend the windows and the installers to anyone.

Did not return my call. Update. Finally returned my call a couple days later and got the matter resolved. I would have appreciated a courtesy call sooner to let me know that they got my message.

Great products. Greg is a great salesman and will make sure you are happy with everything. Very pleased. Recommend highly.