Best store in Evansville for flooring and carpeting. Very knowledgeable and expert staff. Lisa is the best! Had new carpet and flooring installed in my house 2 years ago and I returned for more of their great service to have them install new flooring and carpet at my Moms house.

Ordered carpet was supposed to be in on a certain day, but it didnt show up. No one cared to call. When I call the store to see what is going on the lady that answered the phone said to me I hope you know this is 2021 this was her way of excusing the product not being delivered on time. When I told her that I was offended by her commit she said, its the truth. Then I am told my installation is scheduled for Saturday. I said WOW, how is that since no one called us to set it up. Then I asked what time Saturday and she couldnt give a time, only said they start later than weekdays. So for the sarcastic comments, lack of communication I went to the store to cancel my order and get a refund. The owner of the store didnt say sorry about someone not calling you or sorry about the employees sarcastic remark to me, all he said was there will be a restocking fee. I looked at him and said what his employee said, oh you do know this is 2021, you dont have the carpet, and you cant guarantee it will be here Thursday, so I wasnt paying any restocking fee. The owner refunded our money and didnt say a word. They may be great for others, but the customer service I received wasnt good.

Yes, easier to find.

We had a great experience with BK! Their staff are very knowledgeable and easy to communicate with. The entire process went smoothly and our new vinyl floors are beautiful! We will definitely recommend them to our friends and family.

LIsa was a big help in stone backsplash for my kitchen and then I had her help with stone around my master shower and new flooring for master bath. She gave me options to pick from and I am happy with kitchen and master bath. Thank u Lisa

The install was pretty good. They did not finish the install. They did not run the tile all the way to the wall causing us to install a trim strip that was not going to be put down. They were supposed to come back and finish the job and never returned. I contacted the store several times with no results.

I was very disappointed in the customer service I received. When I started this it was between Greer flooring and BK. I am so sorry I didnt go with Greer. When they finally finished after so many times changing the dates it still isnt right. I am so fed up with what they call customer service,, which doesnt exist. If you want a job well done dont hire BK

Great experience with BL Flooring. Lisa Rush took great care of us! We totally gutted a condo for our parents and needed quality flooring. Lisa was prompt to measure, provide guidance, order and install. This making our experience throughout process wonderful! Thx Lisa and BK Flooring!!!!

Excellent service and good prices

Brian is very informative and works with you on pricing to fit your cost into your budget!

Nice selection with very accommodating service

Everyone is very helpful and friendly!