Mark and his crew at The Answer are truly a rare find! Its REALLY hard to find good, reliable mechanics but thats exactly what they are. They really know what theyre doing, believe in diagnostics and do quality, guaranteed work. What more can you ask for?! When it comes to my cars, theyre The Answer!
Great auto shop. They found and fixed a major problem on my 07 Monte Carlo that 2 other shops and a chevy dealer did not. Great work on my Traverse last week, drives like new again 178,000 mi. Only shop i will ever use for sure. Friendly smart staff. 5 Star
I have been taking my vehicle to The Answer for quite some time now and have absolutely nothing but good things to say about them. They are caring people who hold high ethics. They are thorough and will let you know their recommendations before taking any action. They will bring all concerns to your attention. I have never felt treated differently as a woman (which is rare with mechanic shops) nor have I ever felt lied to. I recommend The Answer to anyone who needs their vehicle looked at.
I take all of my vehicles to The Answer East when things just don’t seem right. The staff is professional, knowledgeable, and they always take the time to explain in layman’s terms. Whether you need a repair or a simple oil change, you can always depend on The Answer East to do quality work at a fair price.
My husband and I have used The Answer East for years. There have been times where we went else where, only because they were so busy they could not get us in for an emergency situation, but we never had as good service elsewhere as we did at The Answer East!! They do great work, are very honest, and nice people to do business with!! We will never go anywhere else again!!!
The staff was friendly and prices seemed fair. However the diagnostic on my car took longer than quoted. Due to my work schedule I had to arrange pickup after hours. Was told my car would either be out front or around back in fenced lot. When I went to pick up my car after work that night my car was nowhere to be found. Police officer working security was no help at all. Finally found my car parked approximately 1/2 a block away on the street
My daughter and son in law went there Tuesday night for help before traveling over 2 hrs home to see if their car was safe to drive. They refused to help them for whatever reason and they were in a horrific accident on their way home that landed them in the hospital. This could have been prevented if they would have just looked at the car to see if it was safe or not. The wheel bearing locked up on them and caused them to flip the car and roll. My grandbabies were also in that car. Update: they did call ahead prior to stopping there to see if they could look at their car and they told them to stop by.
The Answer East has a very knowledgeable staff. They take the time to fix it right the first time. They are very busy, so be prepared to leave your vehicle for a couple days. The staff is so nice and understanding. Ive been taking my vehicles to them for years. Wouldnt go anywhere else!
The good thing I have to say about them is that as many cars that they had we got the car there on Thursday afternoon and they had it fixed on Monday morning. The bad I have to say about them is that the battery in the vehicle was only 8 months old and it tested excellent before I took it to them but they said the terminal was worn down too much and they couldnt reuse the battery so they replaced it with a new one even though I tried to talk them into buying a new cable and they gave me an explanation why they couldnt. The big thing about it is that they charged $100 just to install the new battery. It wasnt difficult to get to, it was on top and only had one hold down to take off besides the terminals. I think thats ridiculous considering the amount of money that we spent replacing the starter also. By the way they were my second choice only because my main mechanic was very busy.
Had a pulley and belt going bad. I dropped my car off on a Sunday evening using the convenient key drop off and my car was ready Monday afternoon! Great warranty. Been with them for years. Made a mistake of having some work done elsewhere...never again!! Sticking with The Answer!
I chose to use the Answer East because my parents had a great experience with them just a couple of weeks prior to my jeep needing some work done on it and an oil change. They were extremely professional and friendly. They work quickly and stand behind their work. Both for my parents and myself they warranted for 2 yrs even if we had issues out of town. I assume this is their general practice. I highly recommend using them and will definitely continue to use them for all our vehicles.
I Had My A/C Compressor Replaced They Had It Done A Day Ahead Of Time They Are Nice To You, Quick And A Good Price I Have My Wife’s Sister Have All Her mechanic Work Done There. I Always Recommend Every One To Go There My Friend From My Church Goes There As Well.
They were friendly, reasonably priced, and got the job finished earlier than promised. I will definitely call them first for any service required in the future. Thank you gor making me safe.
Always friendly service, professional, accurate, and prompt. My family has been using The Answer East for about 20 years. Sometimes I’ve used other shops and dealers - but all of them fall way short in comparison! We love the Answer East!
The staff was very efficient and friendly. They did a great job fixing my car.
Ive had my car serviced here for 14 years, and will continue to stay loyal to thus business. Theresa, Ron, and Mark are the folks I talk to most there, but I know their staff is what helps keep their businesss wheels greased. Theyve grown exponentially over the years, because of their results and customer service. The Answer East stays busy from open to close. Theyre upfront about their ability to see your vehicle by when you need it, and make suggestions that fit my individual situation. Over 14 years, everyones bound to make a mistake. Even under that. Mistakes happen, and people are human. Their staff always quick to remedy a situation where Ive not been fully satisfied. Their regard for my safety. Their honesty of what is my best interest in terms of is the repair worth the cost of the car/truly necessary. The quality work, the above outlined, etc, are all enough to keep me loyal. Bigger than, The Answer East, Thersea, and all my mechanics there supported me and my transition better than my own family as I came out of many closets in the 14 years Ive been a customer here. Ill continue to take my cars here because I trust them to have mine, and my cars best interests in mind.
Fantastic people! The level of confidence and trust you get at The Answer Auto Repair East is unmatched in the Tri-State area. On top of that the amount of communication and fair prices is incredible. If you need some work done on your vehicle this is the spot, you wont be disappointed.
By far the best auto repair and maintenance service in Evansville if not the tri-state. Highly recommend The Answer East for all of your automotive needs!! Professional, knowledgeable and friendly!!
The folks at The Answer are the most trustworthy and reliable people that have ever worked on my vehicles. I recommend them to all of my family and friends.
I will say one thing for sure, This business has their ducks in a roll. From the time I made the appointment until the time I picked my SUV up, Thank You for the Great Service 👏👏👏👏
I have used The Answer for my auto service in the past and was very satisfied. This time was no different as it involved the challenging replacement of a 2001 Audi A4 transmission. New transmissions for Audi’s of this model and year are no longer available, therefore the only option was for The Answer to retain one from a salvage supplier.Even these Audi salvage transmissions are only available in limited quantities. After receiving two highly touted transmissions from salvage parts suppliers, Ron advised me to get a third transmission after he closely inspected them and determined they were not in sufficient condition in his opinion.After waiting to receive a third transmission Ron determined it to be acceptable from his detailed inspection. After The Answer installed it, the Audi replacement transmission has run very well since we picked it up over two weeks ago. The great thing is The Answer still only charged me their original very low price quote even though they had to take greater time and labor to find a quality transmission that was acceptable for installation.Ron did an excellent job and was very skilled and kind in explaining the challenges this repair entailed to make sure my transmission was replaced right. Few places are willing to go to this extreme to ensure their customers receive dependable quality parts when tough replacement situations like this arise.I would highly recommend The Answer for your next automotive service or repair.Greg Droste
Mark is definitely the Answer Man! I was visiting when my A/C went out on the trip. Answer got me in and diagnosed the problem and made the A/C repair so I was bavk on the road! Fast, efficient and reasonable!! Highly recommend!
I have used them for years. They have always helped me out. Especially since we travel alot. Nobody is going to be 100% perfect but they have always given fair and honest work and i cant ask for anything better. I like how they have always treated me and i like there coffee there.
The Answer is by far the best repair shop in town. I was quoted $1300 for a fix at a car dealership & was flabbergasted as it was a crack in a mirror… needless to say I took it to the Answer who fixed it for $56.12. If you are looking for an honest/hard working company, look no further — they saved me $1200!
I always can depend on The Answer Auto. They always get it right and they’re dependable
We have taken our cars to them for many, many years. They are excellent at what they do and wonderful people to work with. Highly recommend them to anyone needing work on their vehicles!
Every member of the staff I dealt with was courteous, friendly and professional. They asked the necessary question to make sure they understood the complete problem. The job was done on time at a reasonable price.
Extremely satisfying customer service, Teresa was friendly & understanding. Ron was very knowledgeable and reassuring. Will definitely be taking my car back there.
I have used The Answer for years to repair all my vehicles. As always my car was diagnosed and repaired in a timely professional manner. I know if I want it fixed right and backed up by a warranty on the work that The Answer is the place to go. I would recommend them to anyone needing a vehicle repaired or scheduled maintenance performed.
Had some a/c repairs done and service was great. It was done when they told me to expect it to be done and I was back on the road in no time. I would definitely recommend!
My repair was on time..fixed..Professionally done..I would highly recommend this auto repair business to my friends and family...they quoted the price ..before they started the repair...
Best place we have ever dealt with! People are so nice, honest, and skilled. Weve never had anything but A+ service in 15 years.
Overall, the staff is very nice and professional. I had one thing fixed but when asked for a safety check to be performed, it came back with a $750 bill. My only concern is I got a second opinion on my car and for example, that mechanic said only my front U joints needed to be replaced while The Answer East claimed all needed to be replaced. This is a $250 difference, so I’m fearful that parts are being replaced when it isn’t necessary.
Very thorough and caring. My van is running so much better. Definitely went above and beyond.
My family has a strong connection with The Answer East. We know Brad Droll who used to work there. This is my first time going there for a repair. They are great.
My usual mechanic could not fix my AC, so he sent me to The Answer. I did not have a scheduled appointment that day, but because I was going on vacation the next day, they worked me in and fixed my AC and my tire for a reasonable price. I was very impressed with service and the professionalism.
They did a timely and professional job for less than expected and went ABOVE and BEYOND
I have dealt with Answer East for 20 years. Great service. Nice people and a fair price. I have used them for everything from oil changes to engine replacement for my fleet. Never disappointed.
The Answer East has been my go to repair shop for many years. I always appreciate their professionalism and letting me know the diagnosis of the issue with my car. The great service also comes with very reasonable prices! I highly recommend The Answer East.
The best shop in town. Mark and Theresa are great people, quality work, and awesome service.
Would recommend for any automotive needs. Fair priced and accommodating
Answer is the only place my wife and I will take our vehicles. Speedy, efficient and reasonably priced repairs every time. The staff is among the most pleasant and friendly of any shop that I’ve used. Definitely recommend!
I have been to the answer East multiple times and every time I have received the same professional treatment and timely response to diagnosis and repair. Im very satisfied with their work and would definitely recommend.
Great service. Excellent communication.
Seriously cannot find a better mechanic or people to work with than here. I would never take my car anywhere else and they always do the best service and communicate the best.
Always a fantastic job. Honest diagnosis and fair pricing, will absolutely continue to The Answer East!
We have been using The Answer Auto Service for over 20 years!! Mark and Teresa are hard working honest people who care about the work they perform!! They have done simple maintenance to complete engine swaps for me and have always stood behind their work!!
The folks at The Answer East have worked on my vehicles for almost twenty years and have never let me down. Great people and great service!Always treat me like a friend instead of a customer.
Excellent work and totally honest when it comes to auto repair.
Service is excellent and good guarantees! 👌👍
I trust the answer east with my car, after they have fixed the issue, I feel very safe and I even have my grandkids with me. They are totally awesome and you should take your vehicle there when something goes wrong on your vehicle.
They dont do inspections like they say all they did was walk out and listen to my car they didnt check anything on it I told them it was making a noise and all they did was look at the engine they are not good mechanics like they say I will not be taking anything back to them. I was in an accident because they didnt check to see where the noise was coming from
Our car had brake trouble, they found the problem and had our car back up and running the next day. They do excellent work and stand behind their work. I have used them for a long time and I am always pleased with their work. They quote you a price and when you pick it up your vehicle the price is what they had quoted you before doing the work.
Always dependable and trustworthy. That’s important to me to trust what I’m being told and having it repaired at a fair price for cost and labor.
Very efficient, timely, in and out in 30 minutes.
They took care of our jeep checked in wirh us to let us know what was going on stwp by step.Thank so much Answer on the Eastside of Evansville.
Got us in super quick, very professional, great work. Diagnosed the issue,, replaced our alternator, and replaced the serpentine belt too.
I’m am so pleased with The Answer that it is the only place I will take my car for repairs. They are quick and efficient with their work. I like that when I break down or have a need, I can just have my car towed there and they deal with it. The communication is excellent. They are very polite and professional.
Best you will find in the Evansville area.
They lied about my car issues and tried to tell me it was gonna cost $3500 so I went elsewhere
The Answer East is where I take my car when I need any type of service. They will diagnose the problem and give you quotes and options. And, they follow up if there are any additional concerns. It is so critical to trust your mechanic.....I definitely do! The owners,Ron and Therese, are the type of people that are personable, genuine, and honest (in fact, all there personnel are). I give them the highest recommendation!
They were great always professional and helpful. Would recommend for your auto repairs. Very affordable.
I love The Answer East. I have been there 3 times now and every time I get great service. Everyone there is very nice. Thank you all for your service. I will not hesitate to tell all my friends about The Answer. Brenda Prow.
Love all of them at The Answer East. Truly honest and trustworthy people. They do great service and treat people like family. I only trust them for my two vehicles.
The answer east is the only place I take my 3 Vehicles very honest very good at communicating very good at figuring out what the problems are with your vehicles first time I used them a couple years ago they fixed a car I had that another garage couldn’t fix they got the part and had no problem getting it up and going recently had a truck fixed and it runs great the truck was sitting for years and they got it on the road running good
They were awsome. Will recommend them to everyone. Definitely will take my car back for any mantaince
Great Customer Service-communicated and explained issues and suggested what had to be done right away and what could possibly wait.Every person I interacted with was more than friendly and I never felt like I was bothering anybody with questions. Definitely exceeded my expectations.
Great Staff, took time to diagnose my problems and fix it. No issues plus they had a coupon for 10% off labor. I will bring my vehicles here from now on Class A service !
The Answer Auto always does top notch work..Ron Wortz is fantastic
Always receive quality service and work is guaranteed.
I had them to put a Exhaust gasket on my car all the nuts fill out now Im back here for the secondtime
They were extremely knowledgeable and took the time to answer my questions. Very reasonable prices, as well.
Nearly 10 years taking my 2004 Camry to Answer East. Terrific front counter service and the mechanics are great. Never had an issue or problem with these folk.
The guys at The Answer went above and beyond to take care of me! I will definitely go back for future automotive needs. The integrity of the shop is very impressive. Two words I would use to describe this place of business; honest and capable.
I had my starter replaced on my 2013 Honda Accord. The repair was done in a timely fashion and the pricing was accordingly to my expectations.
Ill be returning to The Answer East for any car needs in the future! I drive a Volkswagen Beetle and have had issues with every other place Ive taken it to - either they dont know how to work on VWs or its quite expensive. I had to have my breaks fixed (I had worn them metal to metal😬😅) and a few bulbs changed and the price was very reasonable, and the service was quick and easy! They had to order a part (lol, VW life!) and they had it in and my car fixed and ready for pick up in under 48 hours. When I came to pick it up they were quite busy, and even still 3 separate people popped their head in to ask if I had been helped!☺️
They are great they are the only ones that work on my. Trucks
I have been taking my foreign vehicles (Infiniti, Audi) to the Answer East Auto Repair for the past 5 years and I wouldn’t trust anyone else. They always do an amazing job, in a timely manor, and are very knowledgeable!! I always recommend them to anyone who has car troubles.
Always great service and fair price
Excellent work and they are HONEST!! Highly recommended.
They are friendly, and do a good job.
Everyone is always friendly and courteous and very eager to solve my problems in as quick, accurate and moderately priced way.
I have used and recommended Answer East for many years. They have always been honest in their diagnosis and repairs of my vehicles and honored their warranty work. I still recommend them highly.
I have been using them for years for my vehicles. Ron and his crew do a great job.
Very informative and quick to complete repairs!
They always do a good job
Very nice and thorough.
The team wa s very cooperative and genuinely concerned that I was concerned. They put my fears to rest and my car was ready to go in no time.
Have used them several years and have had nothing but a good experience every time
I hate dropping my car off at auto shops - usually its a bad experience for me. Usually people just want to replace every part instead of fixing it. I was upfront with my budget for getting this car up and running and they obliged me. The staff was friendly, knowledable and courteous. Ill be bringing all my vehicles here now. Thanks, guys!
Amazing group of people here at the answer! We take all of our work trucks here and I never question the work that they do. While sometimes it may take a while to hear back, that’s okay because they ALWAYS have cars out front. I can’t blame others! If they like this place like I do, then It’s worth the wait!Top notch care !
These guys are amazing, I refuse to take my car anywhere else!
We have used Answer East many times and have always been pleased with their work.
Locally owned, friendly, they listen, knowledgeable very fair prices. If a unforeseen problem or concern they will call to explain, how urgent, the price, do you wish to repair now or wait ?Best yet, honest people, give them a try !
They didnt do work on my truck. I called twice to get a quote over the phone, and got the same price tag twice. Take it in, they quote me just under double.
If you need an honest dependable machanic theyre your guys. They do great work at a fair price and theyre fast and totally transparent
We have been using The Answer East Auto Repair for years. Theresa, Mark, Ron, and the whole gang have always treated us right. They provide free diagnostics and quality repairs.
Staff was friendly and knowledgeable but out of 3 quotes they were by far the most expensive.
After going to three other places in town they were the only ones that could fix my car and their price quoted was several hundred dollars lower than the other guys that didnt even know if that would take care of the problem. I would highly recommend them to repair your vehicle.. year 2020
Best auto repair in town. They wont rip u off!!!!! And fix it right the first time!