I put $200 down as a deposit on a CFMOTO back in May 2021 that was going to come in at the end of the week. It didn’t come in on time. I changed my mind and they kept my deposit. Maybe that’s their policy but I didn’t like it. I don’t recommend putting money down to hold your place.
Karrie and Josh Mattingly were great. Very informative and kind.Loved Karrie.My Saddle Bags were put on very nicely.
A Fantastic dealership with a service department that sets the standard for excellent. I was traveling from out of state, had a check engine light on my new Goldwing DCT.i picked this dealership because it was in the direction I was heading. I arrived, unloaded, the took my bike in, diagnosed, cleared a fault, and I was loading up in less than 30 minutes, no charge. Great people, and a nice showroom too. Thank you Westside Honda.
Stopped by here to inquiry about the KRX100, the sales man ignored me for 10 minutes. I had to get his attention by standing on one leg and dancing awkwardly. He finally asked me if I needed anything. I tried to ask him when they would be getting a green one and what did they do to the too the 2 that were on the sales floor. He acted as if I was bothering him and that I was just a window shopper. I have bought several sides by sides and quads I had the cash with me ready to buy at that time. Unfortunately I will be taken my business some where else. Good luck maybe some one will have a better result
Great serviceVery helpfulNice
Great place. Very helpful and accommodating.
They do great service and at a good price
Dropped my scooter off with explicit instructions on what I wanted done.2 MONTHS LATER I get a message asking if I wanted the work done and was asked to come prepay for parts. So I just went and got my scooter back. As a disabled American military service veteran I will not and can not recommend them for any type of service.
Omg it was the best service ever I had a man trap down a new bike we bought today and he did a whole lot better job than we would have done and thats very important and they went over the bike with us and made sure we new how everything worked and how to service the bike it was a really good experience GREAT JOB WEST SIDE HONDA
Great place to do business. The guys that work the counter and extremely knowledgeable and friendly. Have been doing business here for years and Will continue to do so.
They do professional work and a good atmosphere at a reasonable price
I love the Honda shop! Shae and JD are always super helpful, friendly, and always very informative on parts or a vehicle you need !!
No inventory it seems like the staff was in a hurry for us to leave
Great place.
Went to get our 6yr some dirt bike gear sales people were very nice and helpful
Great staff, Awesome selection of ridding gear And unmatched service department. Definitely recommend!
I like the place but anytime I go I. There for something they have to order it. I can order it myself I go in there to support the local business but if you dont have things people need they will buy online.
Stopped by today for some add on to the Goldwing, well I guess they dont need any business, no one had time to speak or say welcome can we help you, until we were out in the parking lot leaving TO LATE! 5 person working, my wife and I where only ones in the shop. I Dont need them, their service, their parts, or their bikes. Many other places will appreciate my business. Will never return.
I stopped in to check out the new models of Honda and Kawasaki motorcycles.
I have bought several items from west side over the years. They have always treated me fair and taken great care of me. I recently purchased and atv from them and the service was excellent. Thank you guys for being my local go to dealer for the best deals and service in town.
The worst customer service Ive experienced in the United States. No genuine attempt to make it right.
Excellent service! i came in not really knowing what i was needing for my cr. Shay was very helpful in pointing me in the right direction as far as what i was needing. he also helped my father when he came in to purchase his bike. i will always come back in the future because of their excellent service
The job is done the advice was good, but I have an older bike and its not perfect but they could have wiped off their greasy finger prints. I bet if I had rode a nice bike they would have taken good care of it. Not impressed overall. I will be doing my own work from now on. This was the first time I had ever let anyone else work on my bike and it will be my last. Its all way over priced.
Great Service, they got my bike in and out in a very timely manner. Service people and the mechanics were both very helpful and knowledgeable. The show room was clean and products were well displayed.
Cool
I took my Kawasaki teryk there with steering problem and they told me the rack and pinion was bad. To fix it it would be $1700.00 so I brought it home and my son and I took it apart and found only the knuckle was bad, fixed it for under $30.00.
Service desk is not friendly.
JD on the parts counter is outstanding. One of the best! He is knowledgeable and super helpful!
I ordered a set of points and condenser for my 1986 Honda XR80 and they only send me a points and then whenever I returned my part I paid $23 and some change and then they only give me $19 back dont ever go to this place cuz they overcharge and then they dont honor their word
Bought a new Kawasaki Teryx there, and they made me a good fair deal with very little hassle. Their sales staff is stretched a little too thin and the 3 times I went there I had to wait a considerable amount of time. Management needs to restructure so other can step into those rolls to help with paperwork and getting people in and out faster. Otherwise a nice store with many units on display and a great many accessories.
Tried doing business with them because they are located near my home. Sales people seemed OK until I bought an accessory and 1 day later was denied the opportunity to return it. The sales person got crappy with me on the phone and then the manager or owner got on and hung up on me. Very poor service and I will never go back. Highly recommend using the other big shop on the east side.
With friend who was picking up parts. Always feel good place. Always great experience
Good people here. I have traded with them several times, and it is always a good experience.
They had very nice and helpful staff. They helped me and never have led me wrong with getting parts. I would not go anywhere else.
Salesman wanted to chat with his buddy today instead of helping me pick out a bike ! # lostasaledumbass
Ive been a small time customer here for years. Even though Ive never made a large purchase, Ive always been treated well.
Brought a top of the line leather Icon race jacket..Love it and plan on getting another one from them soon.
It sucks. They were supposed to have my atv out in 2 weeks, it’s been 6 weeks and they haven’t even worked on it yet
We made two trips to Evansville from Illinois spent 600$ in two trips the first trip was to put kerakyn grips on before we pulled out of parking lot the left side grip DID NOT MATCH right side throttle it was not evened up plus glue was left on gas tank ... We brought it to there attention before we left they said it cant be adjusted cause the glue has already set but before we left they told us not to move the grip until it dried ... We got home the right mirror was loose almost lost it on the way home... We made another appt. to put kerakyn swing wing pegs on they said we had to buy new hand grips because they would have to cut them off we stated it was there mistake how it wasnt lined up they said again that they would give us discount of 8$ off grips and wouldnt charge us for labor ... We looked on you tube how to put same grips everyone one of the videos said make sure they are lined up ... the guy told us he went by instructions and it was for comfort we stated that it was not comfort for us when we rode the bike we want it straight and lined up the RIGHT way ... now they want us to pay for their mistake ... We had a throttle boss on the old grips they told us we couldnt use that throttle boss so we had to buy a new one ... then we seen that we could have used our old throttle boss ... their motto is keep business in same town ... My opinion is if we are driving hour away for service we had better get the right service... the guy behind the counter came towards us toward the end of our conversation the girl held him back with her arm ... what kind of business does that I believe to keep customers coming back you may wanna work on your ethic of pleasing the customer after they dumped 600$ In your business .... Go somewhere where the customer gets satisfied after dumping that amount of money into a business .... you may wanna see actually how to put on grips by ones that put them on in their garage they are all even .... Illinois residents please I suggest you go somewhere else ... I never write a bad review on anyplace I have been but WESTSIDE JUST LOST OUR BUSINESS ... FIRST TIME VISIT IS THE LAST TIME VISIT...
Very happy to have purchased a kawasaki teryx from them.
No bikes.
Excellent service and everyone was very friendly. Very happy with the entire experience and will highly recommend Westside Honda
Always friendly staff. Great sales, service and parts department.
Good selection friendly staff
Always receive curteous and professional treatment. I havent purchased a motorcycle, but have used their service and parts counter for many years.
I recently bought Honda hrv from this place . Mohit Gandhi was the saler person .. Highly recomended sales professional
Just great, got what I needed and got out.
West side always has the parts and the ability to find others even for my 1974 motorcycle!
Salesman was courteous and answered my questions honestly.
Nice and friendly and gave me a great price
Nice shop with a good variety of merchandise
Sales team was incompetent. I was going to buy a bike here for the price they told me of 4700 and the end price ended up being 5900. Owner was extremely rude and refused my business because we couldnt come to a deal and I bought somewhere else. When I brought my bike in to be worked on, he kicked me out of the store.
Wonderful place to go! Did everything they could to help my husband get the bike he wanted!
Good great place. Didnt have parts in stock. Had to order parts--- they arrived when told and they were right parts.
They were not nice never said hello
Great place to shop for your motorcycle.
Helpful people
Good look at new goldwing
Always very helpful
The men and women at west side honda are very friendly and know how to treat customers. I would send anyone the if they are looking for a bike.
PROFESSIONAL, well stocked
Great prces on tires
Called for a part, was on the phone for no more than 2 minutes. Offered part number the guy never looked anything up or offer, he stated they order parts. Lazy workers
Great selection and locally owned
Service dept was very helpful
Cant tell ya.
Glenn is very helpful.
NEVER BEEN JUST A PLACE ON WESTSIDE NEAR ME
No sport bikes in stock. They dont carry 1000s but they can order
Great people
Great selection
Shity closed on Monday
Decent prices
Love this place!
Her
Great