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Premier MotorWerks
2494 Oakton St, Evanston, IL 60202, United States
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Premier MotorWerks
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Ka
Review №1

The best place ever

bl
Review №2

Got my rear rotors replaced. Amazing job. Watt better control and acceleration. Very happy!

Lo
Review №3

Premier Motowerks is a place to go if you honestly need well skilled and dedicated people to take care of your vehicle be it tires, battery, oil change and other auto care with reasonable charges. This place is managed by this man called MOON, a very nice and honest person that will make sure you smile whenever you pick up your car after repairs. Keep the good work going Moon. Stay blessed.

Ch
Review №4

Scammers!! Told me over the phone that an alignment is $60, i get there and they double the price... they couldnt even print me out an alignment sheet. Unprofessional... do not come here!!

Ma
Review №5

Perfect experience 👌

Am
Review №6

My go-to mechanics in town. They really try to take you in as soon as they can. I appreciate how efficient they are.

Jo
Review №7

In August of 2015, I took my car to get an oil change here. After picking up my car and driving for 20 minutes, my engine blew up. My cars drain plug had shot out while on the freeway. They REFUSED so compensate me for my engine and could not even own up to their mistake, which was obvious. If you dont mind the slight possibility these guys might screw you over and then be shysters about it if you find out, I would suggest getting a simple oil change done somewhere else.

An
Review №8

I love them they are fair on there prices

Te
Review №9

These guys are AWESOME! Always honest and professional. Moon is the man and manages a great staff.

Ty
Review №10

The staff are not honest. They will create a issue to get them additional business

Sa
Review №11

Amazing job friendly staff and good prices better then other mechanic in the city... i bring all my family cars all the time I will definitely recommend them over all in the city shops ...

Ta
Review №12

BEWARE!!! I am writing to warn people to not do business with these mechanics. I went there in January for an oil change and seal 2 tires. 2 weeks later my car was smoking and the battery light came on.. I had it towed back there over a week ago with NO service done on my car. It sat in the back alley for 1 week. They don’t answer the phone, I didn’t have any updates on the status of my car, I called multiple times with no return calls. I finally went there and they gave me some excuse that they were sick a few days. I tried to be compassionate however by Monday the following week my car was STILL NOT serviced. They damaged my car when they did oil change and refused to service my car. They are shady and unethical. I had my car towed for a 2nd time to another mechanic- I wasted $120 in tows.. and over $160 a week in Lyfts getting to work and school for my child! Do not take your car here! They are horrible. These reveiws have to be friends or family. LIES!

Ma
Review №13

I was referred here by a friend of mine who used to live in the area. The reviews were good, so I decided to give them a try. I called them at 8am on a Wednesday morning and spoke to Moon. I let him know that my car was turning over, would run for a minute and then turned off. I had planned to have it towed in that afternoon before closing. The car was dropped off around 5pm on Wednesday afternoon and I was told that they would look at it in the morning.Thursday morning I did not hear from Moon. Early afternoon, I called and was told that they were very backed up and that they would get my car on the lift to look at next.Friday came and I tried calling multiple times through the day and was never able to get through to them. The phone would ring and ring and the voicemail was full. After work, I had my boyfriend take me over before closing to get a status update. Moon advised that he was very backed up and had one of his mechanics quit on him unexpectedly. He advised that he would give me a call tomorrow (Saturday) and would let me know what was going on with the car.Saturday around 2:30pm I get a voicemail from Moon advising that my car is done and ready to be picked up. I NEVER received a call to let me know what was wrong with my car and to approve that they do work on my car! I tried a few times the rest of the Saturday afternoon and again the phone would ring and ring and the voicemail was full.Come Monday (they are closed Sunday to my knowledge) I called first thing and was told that the car was fix and ready for pick up. I asked what the issue was with the car and Moon explained that it was a censor that needed to be replaced. I then asked what the total was and he replied that it was $450 for the censor replacement and the diagnostic testing to find out what was wrong with the car. I was taken aback by the high price and looked into what it should cost to get this censor replaced. I was advised by multiple reliable sources (online estimators, family who has been in used auto parts for many years, etc) that the censor is about $100 and takes maybe about 30 minutes to replace. The total on all of it should be $300 at maximum!I now felt like I had to pay them in order to get my car back despite the extremely high price and not asking me for authorization first! Upon arrival to the shop on Monday afternoon, I was handed an invoice that simply listed the censor fix and a price of $450. There was no break out of how much the part cost and how much labor was. In an effort to give Moon another chance, I asked for a break down of the parts and labor. He proceeded to show me a new censor that was $155 on the Auto Zone website. As I said, I had done my research and the part on the same website was only about $100. I then asked Moon about the labor. He advised that it took them 6 hours to figure out what was wrong with the car and that he was not charging my for all of that time. He also threw in that he was not going to charge me tax. At this point, I felt incredibly patronized and taken advantage of. I decided that if this is how this place does business that they clearly need the money more than I do. I paid Moon in full and decided that I learned my lesson and that I will not return.I have worked in customer service jobs my who life and am very understanding of a lot of things, but this situation had MANY issues. The lack of communication and customer service, combined with the extreme overpricing, is just completely ridiculous. I do not suggest that anyone take their car here!

Ai
Review №14

They do great work and the staff is awesome.

Er
Review №15

Great place have always brought my wheels here to get new tires mounted and balanced. Never had an issue great shop

Mi
Review №16

This guy cheats everyone into a tune up then clears your check engine light. I had an oil change there and a 02 senor going bad they wanted 900 and ended up a strip oil drain bolt that leaked oil all over the garage floor.

Je
Review №17

Great shop!!!! Very dedicated staff

Ry
Review №18

I always cum here to get my repairs done. This place is amazing!

Az
Review №19

I get my cars taken care of here. Fast and reliable

Ni
Review №20

The place is supposed to open at 8AM and there’s is a line of cars out here waiting at 9:04 AM. The place was supposed to open 1 hour ago and yet there is no one here.

Be
Review №21

Moon is a very nice guy he call me with the price within like an hour of finding out what was wrong with my car the fix the problem with the reason amount of time the price was decent and I appreciate that customer service and their honest

fr
Review №22

Wheel alignment was alright but they couldnt center my steering wheel.

Da
Review №23

Highly recommend!

Th
Review №24

Love it 😍

Fr
Review №25

I love the place

Information
10 Photos
25 Comments
4 Rating
  • Address:2494 Oakton St, Evanston, IL 60202, United States
  • Phone:+1 847-869-6666
Categories
  • Auto repair shop
  • Car battery store
  • Car repair and maintenance
  • Car service
  • Car stereo store
Working hours
  • Monday:8AM–12AM
  • Tuesday:8AM–12AM
  • Wednesday:8AM–12AM
  • Thursday:8AM–12AM
  • Friday:8AM–12AM
  • Saturday:8AM–6PM
  • Sunday:Closed
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