I think The Auto Doctor(s) do a great job. They have had my business for a few years, now and have performed a variety of repairs. I feel good about trusting them with my car.

We had a great experience with the team. We brought our van with a battery draining issue. Upon drop off they did a quick test to determine the battery and alternator were not the issue, so they would have to do some digging. When I learned of a suggestion from a dealer about a potential source of the issue, the team went back and was able to fix the issue and saved me a trip to the dealer and got me out the door same day with the issue solved. I appreciate their work and will be back.

Excellent same day service at a competitive price. Very professional and knowledgeable. Always great to do business with. Wouldnt take my vehicle anywhere else.

Wont be going back. My experience with them before their move/merger was a better one.Took my Jeep in and explained that my brakes were squeaking. Brought it in at 7:30 AM as discussed. Had to call around 2 PM after I hadnt heard anything, and they hadnt looked at it yet. Turns out I needed new rear brakes, but my Jeep wouldnt be done that day. Picked it up the next day and....my brakes still squeaked.Made an appointment for the following Monday. Brought it in at 7:30 again. Call near lunch time stated that the front brakes were still 50% but were what was causing the squeaking. They took them apart and lubricated them but that didnt fix it. I ended up having to have new rotors and pads installed, and now it seems my Jeep is squeak free. It took an overnight stay and 2 visits to get this all done, not to mention some arguing over the phone due to their staff not all being up to date on the progress.

Ive been using the folks at Auto Doctor for years, before they joined forces with Rolfs. Ive always had the best service, at best prices (much lower than a dealership!), and a discussion ahead of time about when needed service should be performed. I trust them entirely!

Get comfortable, because I have a story to tell!I have been a consistent customer of Rolf’s on Dempster in Evanston, IL, for over 20 years. I was not aware of the change in ownership this spring, so when I brought my car in the first time, I was naturally apprehensive. But I needn’t have worried. I received excellent advice and the same reliable service I had grown to take for granted from Rolf’s. THEN, this fall, when I stopped by to see if they could do the factory recall on my 2016 VW Jetta, they referred me to the dealership because the dealership would be authorized to do it for free. I thanked them and went to the dealership. When the recall service was completed, the dealership told me that an additional repair should be completed as soon as possible. They gave me a written estimate of over $700 dollars for a part they called (in writing) a “Hockey Pop.” I called the folks at Rolf’s Auto Doctor to see what they would have to say about this. Of course they asked me to bring the car in. When I came in, I showed them the estimate from the dealership, and everyone laughed. They then told me that when I called and told them about the “Hockey Pop” they all thought I was a bit of a nut job. There IS no part called a “Hockey Pop.” But there it was in writing!! Well, of course the actual part is NOT called a Hockey Pop. It’s a rubber gasket on the front wheel arm. The part is small and not made of 24 carrot gold, only rubber. The cost is all about the time and labor it takes to replace this very small piece of rubber. The thing is, if you replace the whole arm - in fact, if you replace BOTH arms (right and left side of the car, which is a good idea since if one has gone bad, the other is probably not in great shape either) - it can cost you LESS. This is what Rolf’s Auto Doctor guys took the time to show and explained to me. The repair was absolutely necessary. Both shops were correct as far as THAT went. But the solution to the problem AND MY SAFETY were SOOOO much better addressed by the folks at Rolf’s Auto Doctor.DEALERSHIP: Well over $700 for a single rubber gasket, the crack in the wheel arm (did I mention that? Rolf’s Auto Doctor did) was NOT even mentioned.ROLF’S AUTO DOCTOR: Also over $700, but for TWO brand new whole wheel arm assemblies.Who would YOU do business with?

Great service. Friendly staff. Easy location.

I called Auto Doctor in a panic after my car did not pass it’s emissions test and it was almost the end of the month. They got me in the next morning and said they would do their best to figure out what was causing the issue. They had it done and passed the test a few hours later. 10/10 I will be telling everyone to come to you! Thank you!!!!

Friendly, honest and helpful people to do business with. I felt comfortable that my car and pickup were in good hands.

I was looking for someone reliable trustworthy in the area. These guys are very professional and explained me everything before they did anything. Great service and professional very experienced.

The best in the business. Kent, Charlie and Wally are straight shooters and good folks. Theyve been servicing our vehicles for many years. If you need a trustworthy mechanic, Auto Doctor is the best you can get.

The auto doctor helped us acquire our winter snow tires and wheels, advised us on additional parts needed in order to use these new tires, discussed the storage and installation Of the tires. They are clearly experienced and knowledgeable and promptly returned any and all of our phone calls. We have great confidence in using them and feel each set of tires will be stored safely and correctly.

Friendly people, quality work, fair prices - everyone at the Auto Doctor is great - theyve done everything for my cars over the years and theyre always smart about prioritizing and helping me decide how/when to make repairs. The best!

A mechanic you can rely on.

I went to Auto Dr. for the pre-winter check-up and oil change, which was due. I asked them to check everything (including my brakes) to see cars condition. They checked everything and changed my oil and told me I do not need the Transmission Flush or Power Steering Flush until Spring and brakes are in good condition, possibly due by then also. They are professional, honest, reliable, and friendly. I opt to go to them over the car dealer for service because they are really good, have fair prices, and are honest. I have also been going there for years, as has my family. Once you go there repeatedly, you are like family to them! They will give you a loaner, as available, while the work is being done too. We need good businesses to survive during this COVID period and I am so relieved they are still there supporting their customers!

I live in the area and come here any time my car needs service. They are very friendly and very fast. Good prices too!

Very great service detail to work very friendly atmosphere very knowledgeable mechanics I definitely recommend

I took my car to fix the brakes because they were making a Squeaking sound, but the only thing it changed was the $600 dollars I paid. I took it there again after a week and they told me it was okay, it takes time to fix by itself, now it is even worse. Poor work. No recommended.

I have been going to the Auto Doctor for service for more than 30 years. I have always found them to be honest, helpful and to give good service for a reasonable cost. I have never had a problem with any of their advice or service and have never considered going anywhere else.

My car was vandalized while in the care of auto doctor. I was offered no compensation or repair, they started talking about how much additional repairs would cost almost immediately. It was my first time getting my car repaired here, and I was very disappointed. I dropped off the vehicle and left it right in front of their shop like they asked me to, and when I went back to pick it up it was parked on the street, with a big hole in the side. They tried to tell me that the damage was there before they even got the vehicle. If you are concerned about the safety of your vehicle and having all the doors work please don’t come to this place for car repairs.

These guys are trustworthy and so very nice. They have told me what is worth fixing on my ancient car, and what is not, and really have gone out of their way to explain issues (even drawings sketched!). Love this team.

These guys are really great! I thought I just needed an oil change but ended up requiring a lot more to repair. James explained the line items clearly and what the repair priorities were. Really great service! Sue

Fantastic service by a great group of automotive service people at reasonable prices!!!!!!!!The only place where you can go to get your car quality service at very reasonable prices. You will never regret taking your car to the Auto Doctor. Charlie, Ken, Wally and their service staff will repair whatever is ailing your automobile and get you back out on the road in no time.

This is a great local place with friendly people--I recommend it to all the people I know in the area.

Quick. fair price. transmission flush and fill. car runs super smooth again

The men at Auto Doctor are the BEST! They are incredibly knowledgeable about every car we have had. Most importantly, they are supremely honest and fair in their pricing. I never have a doubt that what they are telling me is the absolute truth. As if that were not enough, they are unbelievably nice. I do not have a single bad thing to say about Auto Doctor. I recommend them without reservation.

Excellent mechanics

I trust Rolfs completely! Rùolfs takes care of all our cars! They check them out quickly and expertly. If youre looking for an honest diagnosis and fair repair quotes, Rolfs is it! Ive used them for at least 25 years if that says anything!

The owner(s) and employees are knowledgeable and friendly. I had them switch my summer tires over to winter tires, the service was performed quickly and professionally and at a fair price. They can even store your winter or summer tires for a reasonable yearly fee.

Excellent service. I would recommend to others.

The staff members I talked to were all very friendly, honest, and professional. I had a flat tire which needed to be replaced with a new one. My car was ready in under an hour at a very fair price, just as what was quoted. I would definitely recommend this place!

Auto Doctor is the BEST! They are the only place I would ever trust with my car. Always fast, fair, and funny too! Do yourself and your cars a favor and go to the Auto Doctor for the best experience!

Great service provided and high quality work on both of our cars. This is our go to shop for repairs and maintenance.

They are knowledgeable, fair, and engaging. We needed new tires installed and had tires shipped from Tire Rack (Auto Doctor is a Recommended Installer - this is my 3rd experience of this kind) and they called with a few good questions before starting the work to be sure we got what we expected.Ive also had some maintenance done on my MINI by them and the same applies to their car service.

The entire team there is great. Theyre fair, accommodating and honest.

These guys are the absolute BEST! They have been taking care of my car for many years, and their level of care and attention allows me to drive an older car that runs like a top. Good for my wallet, and my confidence. Thank you, Gentlemen, always a pleasure!

Honest, fair guys who fix it right.

They were extremely considerate

I have to tell you I am very particular at who l let work on my cars. I brought my car to Rolfs Auto Care in Evanston after being told by one of the big dealers l needed a new transmission.Gerardo looked at my car and fixed it for substantially less then what the dealer wanted and made sure to check some other things that needed some work.The service was exceptional and Im very happy with the work they provided. I highly recommend them!

They do good work for a good price and have excellent customer service. Wont be going anywhere else!

Very honest and trustworthy guys there (David & George). Fixed my Mercedes mirror for $1000 less than what the dealership was wanting to charge me. Its mechanics like this that restore my faith in humanity to provide a great service at a great price!

Ive had my vehicles serviced here for many years and had great results for a fair price. Dont expect a white glove experience but youll get great service and honest advice.One piece of advice from me though - pay attention when you get a recommendation for additional services. Unlike other shops, the folks here arent trying to upsell you, but they will let you make the decisions on whether or not to address a non-critical problem. Sometimes that non-critical problem will then escalate to something expensive because you chose not to fix it.Ask questions, get a second opinion if you want to, but dont ignore their advice.

In short: over pricedThe story:So I actually took two cars here before I realized I was getting ripped off. Had my car towed here because it wouldnt start. I called the day before and asked if they where busy and told them I was in no hurry. The next day they tell me it will be $1,100 to fix it. I called two other shops and got the same work quoted at $500 and $750, so I knew they where yanking me around cuz they thought I wouldnt tow it somewhere else. I go to pick it up and they want $200 just for telling me what I already know! After telling them I didnt have a grand laying around, and needed a few days they told me they would charge me $25 a day if I didnt get it out of their lot. The guys in the shop are nice and helped me push start it. Never coming back.

Good work. Detailed and non pressuring experience.

Very honest and trustworthy with quick. Simply the best!

I have been taking my cars to the Auto Doctor for 12 years. They are very friendly and honest. I have recommended friends and family to use them as well. All work done to my car has been done very professionally and at a very reasonable cost.

Will definitely return fair and honest pricing very fast repair. This place is extremely reliable and friendly.

They really went above and beyond any expectations of a car repair shop and I cant recommend them enough.

Great service, great people to deal with.

You can trust these guys. Ive brought my two 13+ year-old cars to them for several years. They know what theyre doing and they give you honest answers and options.

The guys at the Auto Doctor are very knowledgeable and will take the time to explain everything that they did/will do to your car to fix it. They are up front and honest with estimates for pricing.

Bad mechanic likes to do quick unprofessional work dont trust theses guys.

This place is the best! Fair honest and both Davids do a great job!

This is by far the most honest, clean and helpful auto care I have been in the Chicagos North Shore.I would totally recommend it.

Good people, good work

Always accommodating. Excellent service.

Very friendly peopel helped me out with my tire

They are the best.

My favorite place

Great people

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