Great experience and they were very nice to our pup

They did not have what I needed, but nobody else does either. They were quick to know it was a specialty bolt that is rare. With that, I didnt have to look through the thousands of bolts they do have

Came in for some gardening supplies and the female employee with the dyed red hair in a mullet was advising a customer that the item they were looking at would be “good for lynching someone” !!!

I had a window needing to be repaired and Paul helped me with no worries..everyone was very friendly! I highly recommend Paul if you need help with anything in the store🙂thanks again Paul!

I wish I had something positive to write but I dont my experience there was not very good. I went to have some keys cut but they ended up wrecking both of them now Im waiting for them to replace the keys that have chips in them so I can use my car. I ordered them and got them in 2 days its been a week now and they have not replaced them yet

Good had what I needed at a good price. Offered me help just as I was looking around to find my products.

My go-to spot for my hardware and painting needs. They always have what I need, friendly, knowledgeable staff, easy to get to without the hassle of a big box store.

I absolutely enjoy going to Ace hardware in eustis Florida! So does my fur baby Beeb! Such wonderful service,and so friendly! Small Town at its Best

Not only is this place way more convenient than the big stores, but they seem to have pretty much everything I need last minute. A few weeks ago, I needed five screws. Thats it. Five annoying screws. I was so glad I didnt have to drive 15 minutes or more to the bigger stores AND when I handed the sample screw to the employee at Ace, she knew exactly which one to give me in seconds! I still would have been waiting for someone to come over to that department at the bigger store.

Eda was very personable and had a great attitude. She was able to help me find the product I was looking for and look up another. Great service and Justin was also a great customer service too since I had a bulk purchase he was able to help me load them in the vehicle.

Bought my potting soil for $1.99 for a big bag and all my other supplies at a reasonable price.The staff is so helpful and super friendly.

I like this store, everyone is very helpful, and I find everything I need. Thank You

Good old fashioned customer service. Well staffed with plenty of help. They answered all of my questions or found someone who could, recommended a product and even let me use my coupon a day expired. Totally worth it to spend sometimes a little more $ and save time on researching or wandering around the larger home improvement establishment s.

This is a small town hardware store with the friendliest and most helpful people! They will take the time to help you with a project. Employees will walk you through the store and show you where things are and what options you have.

Have a good selection of set screws but not able to find what I needed. Nice store.

The folks who work on this Ace are always so helpful. They know where everything is at, good thing because I dont. I truly do appreciate everyone who works there.

It is a very nice comfortable store Ace hardware is the best place to go

Always friendly service. Excellent place if you need a part to do a quick home repair! Thanks

I am a newbie at figuring out what I need for a new portable generator. I knew I needed propane and oil. On this day this Ace was not the place for easy help. I was passed between 2 girls who were less than helpful. I hope I have a new full propane tank.

Whats great service with a friendly and helpful atmosphere

This is a wonderful store very well organized and the people that work there are outstanding

Needed a hard to find plumbing part. They were able to match it up and get me out the door in a flash.

Best ace hardware around honestly

Friendly staff. Helpful staff. Nice place to shop and be able to get what you need.

I love this place! I use them as often as I can. The staff is super helpful and make an effort to get to know you by name. The big box store may have more stuff but Ace is truly the helpful place.

They lady was very helpful

Came by at 06:42 and the door says they close at 07:00 with no notes posted else where but they were closed. I needed 1 item.

Been looking for a certain something and they had and Im from of town very helpful and friendly

Clean store and friendly employees

Very helpful and friendly service

Terrible service. I went in to but a tub diverter. I went up and asked a service guy if they had a deep socket for it. He couldnt find what another service person said. Then left to help someone else telling me someone else would be over. After 10 min I went and found the same guy and asked if anyone was going to help me. He acted like I was bothering him. I will never go there again and tell everyone to stay away.

Always is full of hone and garden choices.prices fair and staff super nice n helpful

Many thanks to Etta and Ashley for their prompt friendly delivery. Great ambassadors for your store...product as advertised...Eustis Ace is the place...

Very helpful staff.

Just love the neighborhood ACE hardware. Someone always to greet or help you anyway that they can. Always friendly. Prices reasonable. Just love it

I grew up in Eustis and am in town frequently. I understand the importance of small business and that’s why I support them. But of all things a business does or doesn’t have control over, the environment and interaction with the customer is an easy one.Yet every time I visit this Ace, I feel like I’m bothering the employees. They pride themselves on small town but they aren’t warm and inviting nor appreciative.I’ve given this place too many chances to do better. It’s a real shame.Back to L o w e s

Very friendly & helpful

Its always a pleasure to shop at our local Ace hardware. The staff is always helpful, even if they dont carry the item youre looking for they will at least point you in the right direction. The Eustis Ace hardware is one of the best Ive been to. They will make time for you even if they are super busy.

Love this place! Helpful and knowledgeable employees and always friendly. Plus I can get in and out without wandering around a store the size of a football stadium.

Buy American.

I needed a screen for my back kitchen window and had bugs coming in. I had no idea what to do because home Depot didnt have the replacement size. I was at Ace and saw someone bringing in a broken screen so I asked and they said that Ace repairs them!!!!! Wow so I brought mine in for repair. Now no more bugs. Yay.

Outstanding customer care. Always have what I need and the staff is awesome.

Always Busy. Horrible Parking at Rear of Building! Staff here are lazy & useless. I despise the checkout counters... One circular setup in middle of store.. Everybody gets confused about whos next in line & you end up getting cut in front of.. every time! This store is super small with way too many items all stuffed in everywhere & anywhere so it takes forever to find what you need. Forget asking for help cause nobody has a clue!I prefer the Umatilla Ace! A few miles further up SR 19. Where everybody knows me by name.

A little disappointed that I asked for certain amount of an item, however because the employee did but know how to get the correct amount said it was a little over the requested amount by an inch, turned to be double plus some. Due to time constraints I didnt have time to get it corrected. Good thing about the store there was plenty of help on the sales floor.

Friendly service, a little bit of everything. Fair prices.

The saying Ace is the place of the friendly hardware man. Is so true at this Ace hardware store. Everyone is so friendly, knowledgeable and helpful. This is one of our favorite places to shop.Thank you Ceasar for always encouraging us to shop at Bronson Ace Hardware.

Better than umatilla

I am giving a bad review because...I looked at your website on Sunday morning and it said you were open until 5. I drove for 45 minutes to get a part I needed and you were NOT OPEN! Your web site wont help you if you dont keep it updated. Sorry you lost a good sale!

These folks are the greatest.... they are the most helpful and make sure that I get the right items that I need. Thank you.

The people here always seem happy to help with any question.

Very helpful. Great customer service. 👍

Best hardware store ever!! Go in with half an idea of what you need and they figure it out. Jim for the save today.

Always friendly and heloful

Great customer service very clean

Nice little stop..if you dont see it doesnt mean they dont have it so just ask..very knowledgeable staff helpfull and will get you what you need good prices

Extremely helpful! Tried many possible solutions to solve my problem. I always will go back there to get help with a difficult problem.

My review is not of the sales and staff that support the front. My review is about the SERVICE and REPAIRS. I purchase a Stihl Chain Saw MS250. I also purchased their oil in order to extend the warranty. I took my chainsaw last Friday 6/23/17 to be repair. I paid the 30.00 dollar diagnostics fee and went my way. I called on Thursday 6/29 and ask to speak with the repair person Mark he mentioned to me that there was no info in my ticket, understandable mistake, the gal that took the chainsaw in did not write the info, It happens. I gave him the info and then things started to get heated as Mark begins to tell me that my chainsaw looks abuse, operator error, and I begin to get upset listening to Mark blaming me and accusing me of not knowing how to use a chainsaw. I explained to Mark that I read the instructions, that I did just as the manual said, that 2 pulls on choke position and then place it in run and thats how I always do it. A store that have an employee fighting with customer is not smart. Ace has always been in my book the place to shop and thats why I purchased there blowers, chainsaw, edger, etc. Because of their service. BUT this particular store has a MARK working there that does not know how to treat customers. TO THE MANAGER or STORE OWNER... Mark should be sent to customer service classes. Understand that the most valuable asset that a store clerk has should be good friendly customer skills. For Mark to fight and argue with me cause me to write this review... and I will make sure I tell a lot more people my story...

Excellent as usual!

Love it. Always helpful and cheerful. Saves me trips to the big box stores.

I going to a lot of the Bronson Ace Hardware Stores. The one in Eustis and Umatilla or the ones are frequent the most. Also been to the Mount Dora and The Tavares stores. Usually end up going here to find the pieces and parts that I cant find it Lowes or at Home Depot. The staff has always been very helpful in finding what I need. The last few months their prices have been actually very competitive to Lowes and Home Depot.

Preferred Ace team to do business with

Wide selection of products, quick shopping, easy to get in and out, friendly and helpful staff.

Pleasant experience except for wierd Hippie employee Craig! Yikes stay away he drives a van with no windows!

Love This Place!!!

Friendly and helpful, got what I needed and out the door 😀

Nice to have a hardware store located downtown and not have to travel to busy 441. friendly, helpful staff.

Very friendly lots of inventory Linda is the best!

Good service

Very helpful

The people that work there are helpful .

Very helpful & friendly, my new go to store .

Excellent CS. Well knowledge and skills.

Great

The people that work here are very friendly and helpful

Helpful, yet not over bearing. Large selection.

Very helpful and great people

Very relaxed enviornment, very knowledgeable staff.

They have everything you need and even stuff you dont need but want

Very helpful good since of humer

Always get what I need here...if I dont see it I just ask the folks at the counter. Ace is the only place I can get lye for making soap, and they have canning jars year round.

Always seem to have just what I need especially when the big box dont!

They were not very helpful to me, but everyone else they allowed to skip the line in front of me and several employees having private conversations telling me they’ll be right with me then walking awayI walked to every single register nobody would help me so I just leftThere’s literally one 10 minutes away so thanks for nothing

Don’t shop here. I needed two specialized bolts for a brand new kayak, I brought one in gave it to the employee”he needed to check something” . I can’t believe He have my bolts back to another customer l, and that customer was gone.

Got the part we needed n thing fixed ty

Best hardware store around

My husband love it.

Looks small until you get inside.

To bad this ACE isnt in Umatilla

Good service!!!

Home town help.

Always helpful

Very beautiful, I like the attention of the staff, I recommend it