Cannot be more pleased with my experience with this company and their employees, Erin, Matt, Richard, Jay, Angel and Jason were all professional in my presence, very helpful and accommodating. Thanks to you all, Counter Impressions are the best.

As owner (and only owner) of the company Real Time Home Improvement LLC I would like to say that Counter Impressions and More has been a great place to sun contract work out of. They have always kept their word on the jobs I’ve done for them. I subcontract tile work and other small things from them. The work they have done is wonderful and I would totally recommend them to anyone looking for new cabinets, counter tops, bathrooms and more. Keep up the good work!!

We can not say enough amazing things about this company & team. The owners, Matt & Erin, are so nice & easy to work with. The counters look AMAZING. The installation team was THE BEST. Hands down. Friendly. Upbeat. They were in our house all day long & by the time they left- they were family. Highly recommend them for any home building or improvement plans!

I cannot say enough wonderful things about this place! They were so great to work with and gave me options to fit my budget! They went above and beyond my expectations from start to finish! The whole team there is awesome!! I will highly recommend them to everyone I know in need of counter tops! Thank you Erin, Matt, Nick and the installation guys for all of your hard work!! Its beautiful!!!

I have used Counter Impressions on houses that I have flipped and on my own, personal home. Always great to deal with. Pricing is much better than the big box stores and service is top notch.I have used Counter Impressions for kitchen and bath cabinetry and laminate and granite countertops.

I am co owner of Real Time He Improvement LLC. I strongly advise EVERY contractor out there to stay away from Counter Impressions and More. We were hired to do a small concrete job with agreement from Matt that we would be paid immediately after job. Well it has been almost a month and we still havent been paid!!

Family run business. All are very professional but kind and knowledgeable. They have gone out of their way to make sure I am happy and confident in my choices every step of the way! Definitely recommend!

I had the pleasure of having a very personal item repaired by Counter Impressions and it was done beautifully. I fully believe the owners care deeply for their customers, employees and subs.As for the posting from Jesse Clugston it is UNTRUE. I know Mr Wolverton and he is THE ONLY owner of Real Time Home Improvement. Mr Clugston is not to be believed. Mr Wolverton is not only a friend but an ethical person who is working in my home and I trust him and his word.In my humble opinion both Counter Impressions and Real Time Home Improvement are trustworthy. Jesse Clugston not so much.

My phone added a accidental review somehow after visiting this store but they have great customer service

Amazing work. Friendly, responsive and cared about my home. They were great with my budget and worked really hard for us.

Buyer Beware!!! Make sure all measurements and drawings are 100% complete and accurate before signing off on it!!Jay had us sign a document saying the measurements were correct BEFORE he filled them in.We trusted him to make sure everything was right. WRONG! Now we have a counter with the wrong dimensions on the peninsula and all they have to say to us is well you signed off on itThis was not our only issue with this company either. Needless to say we will not be using them for our future renovations and will not be recommending them either.

From the very 1st visit with Matt, the owner, we knew we made the best choice! Matt stayed late to meet with both my husband and I, as we work about an hour away in the opposite directions. Matt gave us the VIP treatment and took us on a tour of the showroom, workshop and out back to look at the many slabs of granite and corian he had in stock. He made great suggestions that we took into consideration and the end result was fabulous. I now have my spa bathroom. Hands down this is where you want to go if youre looking for a complete New look! 5+ Stars

I wouldnt use there service: to summarize, unorganized staff, undefined appointments or installs, sloppy work, rude staff, inappropriate conversations and lack of responsibility. Working with Duncan Stone now and sooo much better!

I am not one to typically write reviews, but my experience with this company was an awful one! Matt and his company do not care about the customer and their communication is the worst Ive ever dealt with. They didnt return calls, they messed up multiple times during my bathroom remodel and what I was told would be a 3-4 week job turned into 10 weeks. Feel free to see their FaceBook page for my review with more details. I would not recommend this company to anyone.

My experience began in the beginning of November, quote, template, and deposit. It was critical that countertops were installed before Christmas. I was never given an install date and called in several times, the only guarantee I received was a verbal confirmation that it would be before Christmas. Finally I got a confirmed delivery for the Saturday, 12/21/19. We waited for delivery and an hour after the appointment time we get a call that they had a work place accident and couldn’t make it but they would have someone out the following day. 12/22/2019 we waited and no one showed up or called, we called them but the office was closed. 12/23/2019 no one called, I call into the store and they said “O I didn’t know they didn’t install yesterday”. They did install that same day but due to it being last minute and little care the install was horrible!!!! The sink wasn’t properly sealed with silicone, allowing water to destroy my cabinets underneath. Two portions of the quartz were chipped during install. As they installed the countertops they scratched our walls. While removing our old sink they threw out portions of the hardware, which caused us to buy replacement parts. And finally the seams at every location didn’t blend, their response was that white was almost impossible to match and I could express my dislike. I wrote down comments on my install paperwork expecting a call back. I received a call asking for final payment. I spoke with them and expressed that final payment couldn’t be expected unless issues were resolved. Immediately I received responses from the owner, Aaron (wife) that “you wanted your countertops before Christmas and we did that, you can’t expect that any of this is for free, your house has been unserviceable, and in your contract it says we can dispose of plumbing which does include hardware”. I couldn’t believe the response! They came back and ripped out the backsplash and polished the cracks. Again I was in disbelief, they ripped out the backsplash because they couldn’t resolve their issues and didn’t believe that if they made a mistake it was their responsibility. I’ve never seen such horrible customer service and the calls I received in response were as though I was speaking to a child. The worst part is that it all stemmed from the owner and his wife. I highly caution those that have interest in working with this company!

Amazing service. Beautiful design. I couldve have asked for a better experience with my renovation

My counters are beautiful. I went out on a limb and kept it simpme by going with their design recommendations. The colors and design could not have come out better.

Great service and industry professionals!! I would without any doubt reccomend their products and services. 5+ Stars!!!

They did a great job. The results far exceeded our expectations. They delivered on time as promised and on budget.

My first few meetings with this company went well, everyone was friendly and helpful and I was happy to move forward. I feel like once the order was placed and I gave them my deposit customer service went downhill. They are terrible with communication, the installers came back to fix things, stayed for 30 minutes and left with the counter seam looking awful. (We tipped these guys the first time they came as well). I’m lucky our contractor took a picture of what they did and contacted me immediately. My husband and I called them repeatedly and they would not answer our phone calls after the first complaint and they legitimately DID NOT CALL US BACK, EVER. We got an email later that day. Absurd. Our counter still looks bad in spots and we just gave up. Obviously I’m very disappointed with them and there is absolutely no way I would use them again for future renovations. Renovation is stressful enough and they made it so much worse.

If you don’t need your cabinet/countertop company to do what they say or follow up with their clients or try and make things right then this is the company for you! We hired them for our countertops and bottom cabinets for our bathroom and kitchen renovation. When our bathroom vanity was delivered there was a chip missing out of one of the doors. When we called about it they are they said they would repair it. We requested they replace the door. When it came to our kitchen renovation due to a miss order on their part we were without a kitchen for three weeks. And that’s just the beginning. Issue after issue, constant frustration. I would not recommend this company.

Sat at light too long

Helpful and friendly staff with a good selection

Great shop, awesome staff!

Great place to work

Kitchen update went well!

Love this company

I give five stars because as a basic surface and nice granite this place is good. If I would have known though that the baskets did not come with the sink, the company does not replumb or secure your dishwasher back to the counter I would have went to a more full service company.