Needed a unit ASAP and was able to find an affordable drive up with ease. Managers have been great and helpful. I have a smaller unit but it fits all my needs. Noted no rat droppings and the facility is secure. Planning on keeping this unit for a while!
Security Public storage has the rudest onsite managers. They dont honor coupon given by the company itself. They also are infested with rodents such as RATS. I know this because, I witnessed this. I recently had a unit there and upon moving out of a unit there were rat droppings all over my unit and boxes. My boxes were torn n chewed. A lot of my belongings were damaged due to rats. I recommend you choose another storage facility. This place isnt worth a single star.Past tenant.
I really appreciated the fact they were totally upfront about the charges, no hidden fees in their advertising. That was a HUGE plus!Everyone was open and very pleasant.
Have stored my stuff there for years...always clean. Office personel have always been helpful when needed.
Really bad place not clean at all and bad customer service and have rats and the employees are not helpful at all. People who post nice reviews must be lying I only use the storage 3 days and was terrible not going back.
People at front desk had great customer service and knew their job very well. And the place is really clean and nice!!
Do Not Rent A Storage Unit Here! Have kept my stuff here probably since 2016 with no real problems. Recently went to pull some items out of storage and when I open my unit, the stench of feces hits me in the face and all my stuff is covered in animal droppings! Immediately shut the door and left. Now I need to find time to completely empty the storage and find another location, on top of making sure Im completely protected in safety gear so i dont catch something or worse get attacked by whatever left the droppings in the first place. Cant wait to see how much of my belongings I need to throw out because of this. This is why all storage facilities should be active in pest control. Wish I could give this place a negative star.
We i’ve only been storing our belongings with this company for one week in that one week they’ve been nothing but rude and disrespectful. The first encounter they tried to kick us out 30 minutes early before closing. The second encounter was I asked for a receipt and was met with a bombardment of questions and accusations which I couldn’t understand. I’m closing this place is terrible would not recommend it to anybody. Staff needs training in customer service.
The employees that work there are very nice very helpful.I ordered my storage online but it was not the correct size. On the spot they were able to locate me the correct one and found me a better rate.I am very pleased with my storage unit and the service. The entire complex is always clean and very well maintained.If there was a negative, I wish there was a dumpster onsite.
Love the workers there always there helping customers
Website is extremely unhelpful. There is no list price of storage. You have to call to get prices. Why have an extensive website if you cant even list a price for any of the services you offer. Security public storage offers alot of storage options but using there website is a waste of time.
Very nice staff clean place
Definitely a great place to have a storage and great staff ive been with them for quite a while and never had any issues
Location kind of iffy. But its a safe place and very friendly staff. But far the most bang for your buck locally
I like this place. Weve rented from here before its way more secure than our last storage. Idk why we even used a different option.
SECURITY PUBLIC STORAGE, I WOULD NEVER GO THERE EVER. MY STORAGE WAS BROKEN INTO 2 TIMES. WITH THERE NEW COUPLE THAT WAS IN CHARGE IN 2018 AND 2019, NOT ONLY MY UNIT BUT OTHERS GOT BROKEN INTO AROUND THE SAME TIME. SECURITY STORAGE IN ESCONDIDO CA. DONT PROTECT THE PEOPLE THAT RENT THERE. RENT ONLY IF YOU DONT CARE ABOUT YOUR GOODS. HOPEFULLY THEM MANAGERS ARE NO LONGER THERE.👎👎👎. GOOD LUCK WITH THAT STORAGE.
On searching storage facilities this was the most affordable unit size and price i found in town, i also liked they have some promos and discounts on different unit sizes, it looks cleaned and have seen security guards on the afternoon, that also made me feel secure when i go to drop some belongings on my unit. i also know that my belongings will be well secure.so far so good.
I have been renting there storage for more than 5 yrs. i just love it, there husband and wife as A (team works)......thanks again!!!
Me and my husband never have any problems we love the customer service and never had an issues been here for more than 1 year
I was a returning customer and they offered me a 50% discount for the first 6 months so of course I took them up on it. I was also able to do everything online which I was able to do in about 20 minutes, less time then it would take to drive down there.
Dont look any further if youre trying to land a great deal. Promotional discount and a variety of options go hand-in-hand with the specific size of unit pursued. Fair-minded and simple, trustworthy and professional, amicable and congenial are the managers and personnel continuing an upright and growing business.
I trust security public storage with my stuff 100%. Its very clean, pretty big storage rooms and they are all very kind. Im deaf and they are always patient with me. This place is all around the best and trist worthy. Highly recommend it!
I love knowing that my stuff is safe. The people there are wonderful. They genuinely care about their customers and the safety of there belongings. They are great at answering questions. The facility I gated which is wonderful and clean. Everything there makes me feel at ease from the upkeep and security of the facility to the running of the office. I highly recommend this place. You wont go wrong.
So far so good. Friendly staff, clean grounds, and storage units. I found great deals online that helps out for a couple of months of renting so I won’t mind paying the price when the discount expires. I have a peace of mind knowing that my things are always being watched with the extra security.
Used to be more convenient for the customers/ renters???? Snipping hours
This place has been great. We needed it in a hurry and they were nice and very helpful. And best thing was the no hidden fees. I got it online and they honor the price even after there was an issue and the reservation was deleted. The place is very clean and very well maintained.
I would Definitely look into it before you choose to pick the storage place very poor management not considerate. place has issues with rodentsWhen it comes to customer service you definitely want answers and you want kind courtesy assistance this place is not the place guaranteedI forgot to mention they give you a discount if you post so that could be why they have good posts and reviews they get somebody off their monthly fee
I really enjoy doing business with this company! The standard monthly prices are a little on the higher side, but the security they provide is pretty good, so I guess the cost for security is decently balanced. The staff members are helpful and their move in special is best suited for short-term renters. If youre ever running late on a payment, they have a 10-day grace period which definitely comes in handy.Overall, they are a good company to rent from for your storage needs if you have the money to pay for secure storage.
These people were the first to get back to me on Yelp. I was searching for a 10x10 unit, right away and for only a few months. I already had my rental truck in waiting, but needed to secure a storage unit. Online ads and pricing were all over the place, so I was starting to get discouraged. They not only were the 1st to respond, (even on a day that we were having thunderstorms)... But they offered me an online coupon for 50% off for 6 mos. And, it was on the ground floor, for easier access and ease of moving, which is what I was hoping for. Unit was clean, and secure, Metal walls etc, instead of drywall, or partical board. And the Staff made the paperwork process smooth and simple. I would Highly refer them to anyone.
I have been with Escondido public storage for awhile know. I was able to use my renters insurance to lower the monthly bill. There always great on customer service. If your close to your due date the on-site management will call you to remind you. Great service for that! The 10 day grace period is unheard of in this industry and it really helps a lot. Overall my things stay safe from the rodents which the management does a good job with. Good experience.
Management is very flexible working with you on different types of issues. I appreciate their time and patience.
Felix and Renee at Security Public storage is amazing! I had to move quickly and I explained this to Felix...he helped me find movers and assisted me with finding the right size storage unit for me. It’s super affordable. Renee and Felix has great customer service skills as well. Grateful I came here!! Thanks guys!!
I have rented from Security Public Storage twice now and have been very pleased with the service provided. The office staff is very helpful and a pleasure to speak with. Martha genuinely cares about her customers and treats you with the respect that you deserve. Their prices are competitive and very reasonable with many discounts available. I highly recommend them. T. L. C.
The staff is super friendly! The property is clean and secure.I love that everyone gets there own security code and alarm on their storage. Its just a great feeling to not have to worry about my belongings knowing that theyre save! Its all around a great place!Ive used them for almost a year now and still have nothing bad to say.
I started renting here 3 months ago and have visited several times to move goods in and out, at various times of the day. This storage facility is ALWAYS clean - office, driveways, units, etc. The help in the office are very nice and extremely helpful - special shout out to John, who is VERY outgoing, respectful and customer service oriented. I recommend this storage facility to ANYONE shopping around. Also, its located close to the freeways and main roads in Escondido so can be accessed easily.
I find that the entire staff is more concerned with your needs than their bottom dollar which is so refreshing. They have really gone out of their way to help me out in so many ways. Not just Ernesto, but every person who has answered the phone or called to collect payment. I highly recommend this place!
John is a very friendly and attentive on site manager. We got an awesome deal on our move from Florida which helped us a ton in saving money. Easily accessible and very clean. Couldn’t have picked a better place for our valuables!
Since Ive been renting here the staff have always been nice and friendly. The storage areas are clean and easily accessible. Staff are always available to answer any questions and concerns I may have. I would highly recommend this facility to my family and friends
We love security public storage because it is affordable and the staff are helpful and friendly. Have been a customer for over a year and would recommend this storage to family and friends.-Jessica Todd & Dawn Cheek
I have been a customer of the Security Public Storage facility in Escondido for well over a year & it has been a positive experience. The facility is kept clean. The staff, especially Martha, are helpful & friendly. I love Martha! She is SUPER FRIENDLY!!! The price for storage is comparable to other facilities & the location is close to where I do my daily activities. Overall, I would recommend Security Public Storage.
Their employees are down to earth and extremely helpful, ready to work with each individual client suitable towards their own specific needs. There was a bit of a hiccup along the way but they were there to fix the issue and more! Plus theyre located in a very convenient area right next to the heart of Escondidos public transportation which makes for quick and easy access! :)
Great customer service. Love it. Thank you
Security Public Storage is the best storage facility Ive ever done business with! The prices are fair, insurance is included, and they have a great security system. The best thing by far is the amazing customer service. The two ladies in the office went above and beyond my expectations. They were very friendly and I could see they really care about their customers. For that reason alone I would recommend this business to anyone!
My husband has a storage here and Id have to say they have a helpful friendly staff. I feel comfortable leaving my valuables on their property. The grounds inside the gate are kept up nice n neat.
I have been with Security public Storage since 1998 and absolutely love them! The place is ALWAYS CLEAN and the staff are wonderful! They are very professional and very engaging! The prices are reasonable too! I have referred several friends over the years. I highly highly recommend using them for all of your storage needs you wont be sorry!
Security public storage one entrusted place.Costumer satisfaction is guaranteed. Theres nothing more entrusting in returning to a unit and finding everything intact. The extra security measures come with the over night surveillance and nightwatchman. Excellent in service at a rating of 100%.
THESE IS THE BEST STORAGE PLACE I HAVE EVER BEEN TOO. THE EMPLOYEE ARE MOST HELPFUL,FRIENDLY, AND HAS THE ANSWERS TO ALL YOU QUESTION. PRICES ARE GOOD, ALSO GIVES YOU WAY TO GET DISCOUNTS ON YOUR RENT. BUT ONE OF THE SAFEST PLACES TO STORE YOUR THINGS. WELL WORTH IT.Just want to thank them all there.Carol Collins /Burke
The staff here is very friendly and helpful. They go the extra mile to make sure you like your unit size if not they will show you some more till your comfortable with the size. I like this storage facility. Its always clean.
Had to get a storage and they had a good promotion
Five Out of Five Stars!This is a really great storage facility and the staff are very friendly, attentive, and helpful. The variety of storage space sizes, their very fair rates, the fact that some staff actually live there making it very secure, and the available discounts they usually have definitely earns them five out of five stars.
Great last minute service. I needed a storage unit last minute and John was kind, professional, and fast. This place is secure, clean, and reasonable priced. Definitely recommend.
I have been at this storage facility only since July. Management has being always polite and to the point. Overall, the facility seems to be safe and secure, nice and clean. Since I moved my belongings into my storage space, I haven’t seen any live pest activity; though couple times I run into couple dead roaches. Probably meaning the management keeps good eye on pest control. I can assure this by the subtle smell of pesticide ingredients surrounding the unit where my rental space is located.
I am very satisfied with the customer service of this storage facility. The storage have plenty of space and very secured. Also prices are very reasonable. I will recommend this storage to family and friends as the best storage!.
Great safe location. Quick, easy and helpful. All the employees are amazing and I’m glad I store here
Will send you notices giving specific dates and amounts but their corporate policy does not match the information sent. Will give you due dates and amounts and change them without notice. They do not follow the dates on lien notices as required by state, local, and federal law.They pay for good google reviews with credits to your bill.
This is a great place! Its very clean and the prices of the units are reasonable. All the staff especially Felix, Renee, and Martha are very helpful and understanding. Thank you very much 😀
Had a scorpion on our bed while still in the unit (bed brought directly from Western Washington 4 months earlier, where they dont have scorpions). And mice ate through a bunch of our boxes and picture wrappings. Wont prorate your move out month unless you ask well ahead of time. Asked for an exception given the mice but was told no. Staff on-sight were outstanding though.
I love this place, Martha is a very PROFESSIONAL EMPLOYEE AND ENFORCE ALL THE RULES, i feel comfortable about my belongings knowing she on the job also Ernesto, is a great compliment to the team! He also is PROFESSIONAL AND POLITE and keeps the grounds clean and safe! They work good together to keep everyone belongings safe!!!!
Definitely a five star business! The staff continues to be helpful and friendly, the facility is always clean and secure, and access is well monitored. Going into a new year after seven years of various sized units, this is the best bet for your money.
During a very hard time in my life they were so sensitive and kind. I felt safe having my whole life in the storage unit. Its so hard seeing your whole life under lock and key in a storage unit. They made me feel welcomed the prices were affordable and they were very helpful with questions and concerns I had. Thank You!!!
I needed a place to store my possessions while I went to Alaska for six months, and Security Public Storage fit the bill perfectly. Theyre located conveniently 2 turns from the freeway exit, and their rates are very reasonable. While I was away, they were very helpful and understanding any time an issue came up, and even though I was 4,000 miles away, I never felt worried about my stuff. Their facilities are clean and well-kempt, and their customer service is excellent. Would highly recommend to anyone in the area for their storage needs.
Martha is so nice and knows what shes talking about. She instantly made me comfortable and gave me multiple options. The place is nicely kept and very secure. You can see cameras everywhere and you can only enter if you have a gate code. Martha sold me on the place and I have been renting out a storage unit for about 5 months now. They are affordable and flexible! -Yolanda Sanchez
Super great location, clean storages and friendly staff. Prices are very reasonable compare to other storage units in the area. Will definitely recommend to friends and family.
This storage company has been there since I can remember. That says allot in itself. The company has a great way of choosing not only professional staff, but also friendly. The property is always well taken care managed. Most importantly, their prices are very reasonable.
This storage facility is well maintained, and the prices are very affordable; best in the area. Their access hours are convenient and the staff is very friendly. Id recommend this place to anyone looking for a quality facility at a good price. They also accept Passport Card for a monthly discount.
Have new people at Public Storage theyre nice their kind the place is very clean you have no problem when you go in or out and I love them come on back to Public Storage
I have had a great experience with Security public storage in Escondido. The staffing is very friendly. The unit very clean and dry. Convenient to access. Thank you security public storage
Location and staff are great! Large clean facilities. Felix was very helpful during my call today. My sister, Susana Lopez and I are more than satisfied.
Personal, “above and beyond” helpful, friendly and respectful, plus immediately responsive!
The facility is always clean and the staff is very pleasant and helpful. The location is close to the freeway and downtown Escondido. They have great hours. I always feel very safe when I am there due to all the security gates, etc. If you are looking for a storage facility, I highly recommend them.
This place is great: clean, an excellent customer service, and very secured!.i will recommended this public storage to anybody with extra stuff that doesnt fit at home OR anywhere., i am sure you will find an empty space for you here! GREAT LOCATION- GREAT SERVICE !
The mgmt team there is very friendly, it is also clean and the place is safe to store your belongings. I would recommend them to anyone who is in need of a storage unit.
Very very helpful!! Was in a bind, far as payments. Very understanding of my situation and helped me out for another month. Great cutomer service, very professional!
I feel so at ease, knowing that my personal belongings, are safe. Security Public Storage is great! And there management is awesome! I would highly recommend, This facility.. Sue Fogerty
I truly appreciate this location. ItsI clean and affordable. I also must say be mindful of the 7 p.m. exit rule or you may get stuck inside.
Great place! Great price! very Helpful! I recommend Security Public storage to everyone
I love security public storage. They have always been amazing to me when I need a unit and their prices are the best in town hands down. No where else i go when I need a unit!
We have been occupying a storage space at this facility for the past three months and have been very satisfied with how well our treasures have been kept safe within; as well as the proximity it is from our house and loved ones, so we can visit the site at a moments notice if anything were to happen out of the ordinary. We strongly suggest if anyone was looking for a storage facility, Security Public Storage would be a best bet.
Facility is very nice! The workers here are very helpful and friendly. Prices are very reasonable and I enjoy storing with them!
Ive had storage needs for as long as Ive lived here in southern California. 6 years now. Ive gone through a few places as Ive moved from one area to the next. This is by far the best storage facility Ive used so far. The customer service is amazing. It is a very secure facility and centrally located.
This facility is great! Staff is always very helpful and kind. Never have had an issue. Great rates as well!
I love this place, I usually go on Sundays and I appreciate the fact that they have someone who speaks spanish. Their customer service is amazing and Don and Daniel make things so much easier every time I go. The facility is always clean and in good conditions. I definitely recommend it!
Ive never had a problem with billing or invoices. They are always great with customers and facilities are always clean.
The Security Public Storage, Escondido, facility has been proven, time and again, for years that I have been patronizing them, to be hastle free, in terms of customer service, accessibility, management and cleanliness. I therefore strongly recommend this facility to everybody. I am very positive that you will be fully satisfied.
Security Storage in Escondido is conveniently located in the heart of Escondido close to the Escondido transit center and the 15 and 78 freeways. Very convenient hours 7 to 7.....these hours are what i like best about this place. Main office is very helpful and you cant beat the prices!!!!! Every town i have lived in i have used security storage!!!!!!!!!!Very very helpful .......I have gone to the office for help and they were more than eager to help me out!!!! Hands down best customer service!!!
The customer service was great . I came in on my lunch break and signed the papers, paid the fees, received the key and that night moved my stuff into the storage space in one hour. The space was exactly the size i wanted. The ladies in office were very friendly and sensitive towards my time.
Very secure place to store your items. The staff is friendly and welcoming. Prices are decent and fair.
Security public storage have been very helpful for our storage needs. The facility is clean and seems very secure. The staff also very polite and helpful. Thank you public storage! Joe and Becky
I really like this place. The manager is always available for answering questions. I never have a hard time getting to my stuff when I go there. Its not crowded or anything. I feel like my stuff is safe.
After moving out of my college apartment (unfurnished), I needed a place to store my furniture, belongings, etc. that I wasnt using at the moment anymore. I had never rented a storage locker before, but the people at Security Public Storage made it extremely easy. They walked me through the steps, were very straightforward with pricing, and were extremely helpful and nice throughout. Every time Ive been in since, Ive always been welcomed with a smile. The people who work here are just good people. Have not had any complaints about the management, security, pest control, etc.
Great facility! I have been renting a storage unit place and the people that run Security Public Storage have been amazing. Alan and Jacklyn are always so nice. Definitely recommend it!
I highly commend their staff for the clarity and transparency during our initial inquiry about rates, storage unit sizes, location, etc. The facility is quite secure and very well-maintained. The facilitys location is also convenient. I am very pleased with my final decision to lease a storage unit with SPS and comfortably recommend their business.
I just closed out my unit that I had for almost two years. The facility is well kept and easy to access. I had stored a motorcycle and other various things that I couldnt take with me when I joined the military. Couldnt be happier with the service and I highly recommend this place for your storage needs.
I am renting a unit at the Security Public Storage in Escondido, Ca, and this is my second time I have rented from them. Its very clean, alot of availability, the managers are always very nice and helpful and I feel very safe whenever I go there to retrieve some of my belongings. I only use them for a short period of time and I would recommend them to anyone. No hassles getting in and out of there. I give them an A.
I would definitely recommend this place to anyone! The whole place is super clean, plus it s very secure, I have never worried about my items here. This is my first storage experience and the staff made it so easy. The property manager was very friendly and helpful. Ana GoncalvesI|
Awesome place to store your belongings. Friendly, courteous people.
The entire facility is clean and well managed as well as being very secure. Everybody has been super friendly and eager to help. I would recommend Security Public Storage to anybody needing a place like this.
Martha is the best! We could not ask for a better person to be at the front desk!She is knowledgable, helpful and friendly. The company is lucky to have her. Cant say enough good things about her😊