With the car shortage Kia feels it’s appropriate to tack on thousands of dollars worth of NON-OPTIONAL accessories that they do not advertise or list on the window sticker. If you go in expecting to pay the advertised price plus tax, title, and license, you will be disappointed. I was able to reduce the cost of those accessories to just $395 but not until after I had a heated discussion with the manager and walking out.Attached is a photo of a sticker with these non-optional accessories that was on another car. This sticker was not on the car I originally test drove nor the car I eventually bought. The featured had not yet been added to the car I bought but was told they were going to add them anyway even after I asked them not to.Though aside from the heated discussion with the manager, the sales person was actually quite nice and accommodating and the finance guy was very patient and up front. It’s just that no one likes to be blind-sided with surprise mandatory accessories.

The best car buying experience. It was well worth the 100 mi drive to get there. Friendly, honest, easy to deal with, no hassle. Paid exactly what was advertised. Car was exactly as described. I was actually pleasantly surprised. Would want to make the drive there for future car purchases.

In the past we’ve had great experiences. Sadly…this is no longer the case. Jose in service did not update us for a week, even after us calling and told me “I apologized and that’s that”. Victor told me I needed a new engine (which nobody can explain why he said this), Danny and Robert are extremely rude and condescending (this is an understatement). GM Abe has a hard time returning calls (this is a theme there). Esther, Abe’s assistant is horrific. She told me “I told Robert to call you. I did my part, I can’t make him call you”. This is after she apologized for the “shitty service” the day before and then said she doesn’t speak with foul language. Adrian in sales is the ONLY one who followed through and it wasn’t even his responsibility. Today we realized we never received paperwork and we have a new error and in true fashion Abe did not return our call. Btw because you all have called ID they either wouldn’t answer my call or pick up and place the phone in the counter. It’s only after calling from my work line that I got someone to pick up and speak to me. The sad thing is that had anyone just communicated we would have been fine.

I was nervous to get a mole removed on my face. The doctor was nothing short of fantastic. Made me feel at easy and comfortable. Even when he said I might feel a pitch, I felt absolutely nothing! I paid out of pocket and think it was very responsible. Thinking of going back for more skin treatments in the future.

Terrible experience here, brought my car in for a check engine light, when I chose to have the car fixed somewhere else, I informed my service advisor and he stated that the vehicle would be ready for pick up any time later that day or after. Upon arrival, I received my vehicle with a large black dirty plastic piece on my backseats and several screws in the center console. When I inquired about this piece of plastic, I was told it’s the under part of my car. I was told they would take it back and put it back on. When attempting to drive my car back to the service area, the advisor backed my car up onto the curb? (Mind you this whole process took an additional 30 min) My concern was why it was placed on my leather seats without protection to begin with. What bothered me most was the service advisors whispering in a group about how annoying it is that whatever technician puts that piece inside the cars and always forgets to put it back on. This is just pure negligence and bad management. I don’t recommend bringing your vehicle here if you really care about it. Cause they definitely don’t care at all. I spoke with the service manager Robert, and he did nothing for me except offer for me to leave my vehicle with them AGAIN to amend the situation. I paid for a diagnostic and left with dirt seats and extra screws……

The customer service at this location is 5/5 all day long. All the people at this location are great and definitely take care of you. I had an appointment at 2:30pm, and I checked in a bit early around 2:10pm. Unfortunately for an appointment oil change I didn’t leave until about 4:20pm. I feel like it shouldn’t have been that long, but it was still flawless service from everyone there. And may I mind you I drive to this Kia in Escondido, and I live 2 miles from the El Cajon Kia location.

We love our new Kia K5. We were impressed with all those who made the experience so easy. Everyone we worked with was both friendly and experienced. We are especially thankful for the total time it took to finalize the purchase. It was a long drive from San Diego, but well worth it. We will recommend your dealership to those who ask. Keep up the good work.Best wishes, Don & Mary Anderson

Benjamin helped us trade in our Dodge Charger and get into a brand new Kia K5. The whole process was quick and smooth. We already knew what we were there for, but Ben just made the experience that much more exciting for us. I called ahead of time before making the 45 minute drive. A car was ready for us to test drive on arrival and our brand new car was delivered the next day. Couldn’t be happier.

Super helpful. The whole staff was wonderful and made us feel comfortable. They even helped us when it came to buying vs leasing. Great place to get a car. Thank you!

My experience at KIA Escondido was 1000 times better than the Temecula KIA and there is only one reason that I would not give them five stars. My complaint is that Kia can’t bother to replenish my windshield wiper fluid. I know that’s a small thing but over the years I have become accustomed to Having my vehicle fully serviced by Nissan and Hyundai which always included replenishing the windshield wiper fluid. I have always appreciated not having to think about any of these minor things when it comes to servicing my vehicle. It’s important enough to me that I probably won’t buy a Kia again because if they don’t care about the little things how can I trust them to take care of the big things.

Fantastic Experience from start to finish! Abraham and his staff are top notch!! Francisco was very helpful and answered every question that I had, and Troy made me feel like I was signing papers with a family member. Highly recommend stopping by!

I first went to KIA for service when I leased my car. I like my Sorrento so much I purchased it and continue going to KIA for service because they make it an easy, pleasant experience. Everyone is always super helpful, friendly and professional. They don’t pressure me into service I don’t need, will take the time to discuss what needs to be done and the cost. I feel services are fairly priced and they usually get it done before or by the estimated time. The waiting area is clean, comfortable and has snacks and drinks available. I actually look forward to taking my car in after work, which has never been the case! Thank you!

First time here. Got me in quick for a recall on my car. Great and fast service!

My experience with Kia was unexpectedly amazing. I came in there thinking I was just going to test drive and move on, but ended loving a car. Felt more like a community vs just a transaction.They didnt waste alot of time talking and over selling. They listened to what I was looking for and answered all of my questions and concerns. Doing business with Kia was a great experience so far.

Christina helped us out when we were originally looking for a forte when we arrived. She showed us the K5 and I instantly fell in love with it. Through the usual talking and negotiations, she was able to help me walk out with the car of my dreams. The North County Kia team was a big help in all of this as well, but if it wasn’t for her and her knowledge on the products Kia has to offer, I would’ve never even considered spending the amount I was okay with in my agreement. Definitely recommend going in and talking to her if you have any questions about any Kia products!

This was the easiest most painless process I have ever been through with any dealership. They were extremely professional and amazing to work with. Thank you so much Paco, Tony and Jeff! We love our new car! Definitely recommend.

I contacted North County Kia late one evening, after hours of online searching. Early the next morning, Christina M. in the internet sales, called me. After communicating what I wanted and what my ideal deal structure would be, she went to work.I was contacted by two other dealerships that day one called, one via text, but neither ever got back to me after I spoke to them.I went to work and before the day shift was over only Christina M. at North County Kia, ever back to me with information. She gave me a detailed break down of my monthly payments based off of the information we had discussed earlier. I proceeded to fill out the online credit application on my phone during my lunch and before I went home we had set an appointment to go pick up the car the next morning.When I arrived the car was ready for me to test drive. I went for a drive and the sales team began writing up my deal. After a short wait and a second test drive on a possible K5 purchase, we moved into finance.Troy, our finance manager was awesome. Very direct and straightforward, no smoke and mirrors type of guy. We went in and out of finance with no hidden fees and no sales pitch. Best part, if not the hardest part to believe is, the price I walked out paying is exactly the same price I had been shown when Christina and I agreed to move forward.Simply said easiest, fastest and most stress free car shopping experience I have ever had. Will definitely return to look into that K5 for my girlfriend.

Christina at sales was excellent. She was very knowledgeable and took the time to answer all of our questions. I would highly recommend North County KIA . The K5 we purchased was beyond our expectations and the other staff we spend with were excellent as well.

I recommend this Kia location to anyone interested in buying a car. I went to every Kia in San Diego and the service/deals did not meet the standards that this location holds. Jordan, Jim, Omar and Vicente were extremely kind, helpful and made sure to get us the best deal possible. They worked extra hard to get the best trade in value for our car + our monthly payments to be as low as possible. I’ve never had such a great experience in a dealership before. These guys turned into family. I will forever recommend everyone to go here

Great car.. all employees were super helpful

I was very satisfied with the dealership, very clean, customer service was excellent and most of all love my Kia!

These guys are great. Made the process smooth and had a no BS attitude about everything. Would definitely buy here again.

I took my car in to be serviced for a part that needed replacement and didn’t expect for the part to already be In stock and ready for prompt installation. Victor was very kind, helpful and great at communicating and explaining the status of everything. Great experience and great customer service :)

My 2016 Kia Soul Plus broke down so I had it towed home. I called the Escondido dealership and they set up an appointment for Wednesday morning. I asked would it be ok to tow my car a day early on Tuesday they said yes that would be fine. My car was towed in and arrived at the dealership by 11am. I received a call 30 minutes later from Daniel a service advisor who normally assists me when I take my car in for service. He ask me why is your car being towed and what happened. I explained what happened and he said he would make an effort to at least find out what was wrong today and call me as soon as he found out. I explained I had an appointment for the next day and he said that is good but time permitting he would take car of my car as quickly as he could. I got a call at 4:00 from Daniel and he said my car was fixed and that it was a computer update that was needed. I could pick my car up today if I have time or the next day and no charge.The service that was provided by Daniel was professional, exceptional and friendly. He stepped up on his own to take care of me with no pressure from me.Thank you Daniel and North County Kia for satisfying a valued customer.Sincerely, Joyce

It’s my first to use this facility. I was accommodated quickly (even though I was late a half hour for my appointment). I brought my car for a scheduled maintenance and was completed on time, as estimated on the work order. The car also was given an excellent wash. Daniel, the staff who wrote the work order, was very polite and cordial. He thoroughly explained what the service entailed and how much it would cost—no surprise extra charges.I would gladly recommend this service station to anyone.

Ben was phenomenal at taking care of us at Kia. So great, we ended up buying two in one week! If you are in the market for a new car, go to North County Kia and ask for Ben Franklin :) everyone was great from start to finish:)

My SUV had a recall and the folks at North County Kia were so courteous they got me a ride to the store so I didnt have to wait while they fixed my vehicle. When they were done they gave her a bath and then called me to let me know it was done and offered me a ride back (I chose to walk because I wasnt that far) when I returned I signed a paper and was done. The whole experience lasted 2 maybe 2.5 hours and they made it a great experience. I will be going to North County Kia when I am ready to upgrade my SUV. Thanks guys and gals.

Very professional sales and support staff. I was impressed with their courtesy and their concern through the whole process. And I did buy a vehicle

I was helped by 2 super nice salesmen Chris and Ben. Both were super helpful. They helped me find the exact car I wanted and I was out the door the same day! The finance gentleman was also super nice polite and helpful. This is my 2nd auto purchase at North County Kia...the 1st was 7 years ago. I loved it then and I still love it! Super glad I went back. None of the double talk or strong arm tactics I have experienced from other dealerships! Thank you all for your help!

Just had my kia soul serviced there. Staff is so professional and friendly...love it ..very satisfied top notch dealership!..

I had a great experience at North county kia today. The service was excellent and they even called a lift for me so I could do some errands while I waited for my car. I would definitely recommend this location to my friends.

Christina and the team were great to work with! Very honest and made the process very easy and quick! Would definitely buy from them again :)

Ask for Francisco and Finance Manager Troy they’re the best! They’re amazing and makes the process really smooth. They go above and beyond for customers and tries to help as much as possible! Such a great service and they know they’re stuff believe me. My family and I love the new 2022 Kia Sportage S Nightfall Edition! Thank you North County Kia!!

I had a successful time at North County Kia. Christina M. guided me through the process of ‘car shopping’ and didn’t push anything I didn’t want on the car. Suffice it to say, I walked into the dealership and drove out with a new car. I am extremely thankful with how everything worked out. My only issue is less about the dealership and more about the process. Obviously the finance aspect of car shopping is tedious - I don’t think anyone likes that.

My day started out horrible, my car was shaking and I just prayed that the people at Kia in Escondido could help. I thought I only have $770 and would that be enough? I prayed 🙏🏽and Thanks to Jose Ibarra and the Wonderful Mechanics I was able to pay half my bill and finance the rest!!!! Thank you for All the Kindness I was showed.Im telling everyone how wonderful you all are!!!!Thank you and God Bless All of You at Kia Escondido!!!!!!!

I love my new car! Car buying can be so brutal. However, North County Kia made it easy and quick to get the car I wanted and for the price I wanted. I would definitely recommend my family and friends to purchase their next vehicle at North County Kia. If you are planning to buy a car, don’t hesitate to ask for Jordan or Vincent to help you get into your next vehicle!

The staff was amazing! They were very helpful and walked us through getting a new Telluride even after hours. Couldn’t have asked for a better experience. 10/10.

Stephanie was very helpful and worked with me as I was dealing with the stress of car issues. I received a Lyft to and from work. When I picked up my car Robert was very helpful! I really appreciated all of the help I received and the guidance in regards to what I need to do with my car.

Great customer service. Very friendly and helpful with no pressure. If you are looking for a car see Christina.

Recently leased a vehicle through Kia Escondido without the vehicle being present and although the vehicle is decent, we were told we had to provide a perfect survey experience in order to receive floor mats for the car! The process was less than perfect considering the car they originally told us we would receive was not the car we did receive. The finance department couldnt figure out who to call when an issue on their end stalled the financing process. A survey experience should reflect the experience of the customer and not as a bribery to receive floor mats for a vehicle that was purchased. The survey reflected the experience, less than perfect! Once they make the sale, they care less about customer service!

Great service and staff even with a short staff. I was a little disappointed they couldnt fix a couple of things but that how it goes when you take your car to the doctor... they put me into a rental while repairs were made and everyone was informative and nice.

Salesperson was very helpful and upfront about the cars they had available. He showed us several cars that met our needs and provided real pricing for all. Dealership didnt add several required extras to raise the price. We were able to purchase our 2018 Optima EX for the same price as another dealer was trying to sell us a 2018 Forte LX.

I’ve never owned a Kia before until we bought our 2021 hybrid Sorento. After only three months of owning it, I started it one morning to find that every single warning light and error message lit up the dashboard. I was disappointed that this was happening to an almost brand new vehicle and was ready to give the service department at the Escondido Kia dealership a piece of my mind. To my surprise and amazement, my service technician Jose knew almost immediately what was wrong. Rats or some other rodent had eaten through a sensor which triggered all the others to malfunction! To my surprise and delight, they had my car fixed later that day. Jose was very professional and courteous and even gave me an info sheet on how to prevent rodents from returning for another midnight snack. Very happy with my experience!

When purchasing my car the finance manager introduced me to the many wonderful features that Kia has available such as no cost dent repair and windshield replacement. As a new member to the Kia family, I thought these were things offered in their warranty which is known for being really good. After each feature he described, he had me sign an information sheet which listed a price on some but not all of them. However, they were not clearly visible because his printer alignment was off and he did not point out the cost. At the end all these items were listed and added to the purchase price on the main contract. When I asked him why the price of on the contract was $10,000 over what I had expected, he said that it was the amount I will pay for the full loan. Which I took to be with all the interest. He did not point out the individual items that he had tacked on. The whole time the negotiation was going on, it was done by monthly payment not what I would be paying for the car. The extra items I paid for increased the monthly payment by over $100 but they came back with a monthly payment that was closer to the original one offered saying that they had found a better loan option. Once again they were only going by monthly payment, not the vehicle price. He brought down the monthly payment by tacking an extra year to my loan. I discovered all of this shady finance dealings when my original lender sold my loan to a credit union which then sent me the info on how much they paid for the loan. You bet that I am going to get as much value as I can out of these unnecessary options and never give this dealership another $.

Great Job! Thank you for getting it done while I waited in your nice waiting room. Im happy with the job done... and even got a car wash!!

The location is perfect. I had an appointment time of 9:30am. They got me situated and when I asked for a time frame the employee stated it would be approximately 2.5 for recall repairs. So I informed him I’d be going to the gym and to call when my car was ready... 1.5 hours at the gym and he calls and says that my car is ready to go. It was such a pleasant experience. I will be back to complete more services!

This place has the best service of any dealership I’ve ever been to. Victor is the service agent I always use and he is the best. Always makes sure my car is taken care of and in a timely manner. Definitely recommend north county Kia for your service needs!

North County Kia always takes great care of us and our vehicle. Whether it was a quick oil change or replacing my cars engine due to a recall they are quick and great.

To start, I own two Kias and have dealt with multiple Kia dealerships/employees over the past 10 years. My service manager Victor Martinez was horrible. Worse service manager Ive ever had, possibly the worse Kia employee Ive dealt with as well. He basically wasnt interested in providing service. If you didnt buy what he was selling he turned into a child. It was a very childish and unprofessional experience. He is the reason I did not service my car there. He is the reason I will not do any future business at this dealership.

We had a great experience at Kia of North County. Our sales person Jesus was amazing and super accommodating at answering all of our questions and patiently showing us multiple vehicles. Jim the sales manager was extremely customer service oriented and we could tell he was really trying to get us the best deal possible. He worked really hard to get us a killer financing deal. Finally signing the contracts was simple and quick with Omar. Over all a very great experience from start to finish and we would highly recommend North County Kia to everyone we know looking for a new car.

Awesome Service. They were all nice, quick, efficient, and very polite. I’ve been to other dealerships before but this one tops the others I’ve been to. Great Job Kia Escondido and the whole team.

I needed a minor service, just an oil change. They noted there was a software update so did that and a tire rotation at the same time. The whole service was less than an hour. They even did a no cost car wash. I waited on the service in their clean and comfortable waiting room. Overall, a very pleasant experience. I highly recommend North County Kia for all your Kia service needs.

I took my Kia in to fix a couple safety recalls...it was running brilliantly I just wanted to handle this preemptively.After picking it up from them, it rattles horrifically under the hood and shakes when Im breaking. Im incredibly concerned but I cant afford to take it to a mechanic and I sure as heck am not going to take it back to them.Im 50% convinced they did something with the hopes it would bring me back in to have it fixed but all it did was completely erode my trust in them. ...its either that or whomever put it back together was having a bad day or completely incompetent.Either way, my car was running extremely well and after being in their hands for a few hours, its worse off than its ever been.I do NOT recommend their service department! Im horrified.

The employees at NC KIA were so helpful and kind as we were having our car serviced. I especially was grateful when a kind man walked me to the Lyft car to make sure all was safe and in order. Each person went the extra mile…

Nagy was awesome. Very informative about the Kia sorento and had so much knowledge in the product. I would recommend Nagy and Vicente and Alex, they made our experience great, very patient, comforting, and worked with us. I would high recommend these 3. Overall, wonderful experience. Thank you to these 3 for making it happen.

All staff were very helpful today. Their communication was excellent. The whole experience was left me feeling grateful for the work they did.

The service manager, Stephanie, did a great job of keeping me informed about the progress of the repair and got the car back to me as soon as possible. Her efforts were greatly appreciated.

I have not like my service at North County Kia. I have been here twice and both times not to par. It is my first time buying a Kia and honestly wouldn’t consider another Kia just because of service. I love my car and can’t wait until I can go else where. First off communication is HORRIBLE! no one answers the phone and calls you back… not even the manager. I called for 3 days trying to get the status of my car and no answer. I finally had to take time out of my work day to drive over there in person to talk to someone. When I confronted my frustration all they can say is sorry… nothing else. Just one word. Then they told me my car wouldn’t be ready for another 4 days!! My car has been here for a week already. To top it off my car seats 8 and have 3 small kids. They gave me a small sedan that barely fit 2 car seats… seriously! I will definitely be taking my car else where even if that means driving farther away from my house. Hopefully not all Kia services are this way.

Great staff who treated me well, low-pressure to buy, and patiently answered questions.

We purchased the snow white pearl 2021 Forte EX with North County KIA and we were very happy & very satisfied. We did our negotiations without stepping in the dealership (only via email), no pressure at all. It was Christine Munoz who helped us and gave us the great deal that we wanted. Even the financing (Alex) was quick and truthful. Luis (Kiwi) was very helpful explaining to my daughter all the cars gadgets, functions, and information. The new car had a full tank of gas, the mileage is only 16 miles, car washed/detailed, new car mats, and we were treated as VIPs. I checked 5 other dealerships (even outside San Diego) and nobody could beat North County KIA - for the price and outstanding customer service. There was hardly any white Forte EX model with the other dealerships. Theres one dealership that offered us the same price but the car was not on their lot - instead they would have to get it from another dealership and we found out that the car will be coming from the Glendale area (which is about 120 miles from Escondido). It was very confusing and no transparency at all. They wanted us to sign a contract first before the other dealership can transfer the car to them and before we can test drive it.My daughter and I are so very happy and very satisfied with North County KIA. Its a full 5 plus-plus stars (all the way) for them! Thank you so much to Christine and her team.We will pass on our great experience to our friends and family!

Went in not expecting to make a purchase… however…. They were so pleasant and attentive to what needs we needed met… I didn’t buy one but two cars from them… my daughters first car purchase…one my daughter financed with me co-signing and one sorento for me… I LOVE North County Kia… Chris in sales, Jeff and the team… xoxo Erica and Hailey

The technicians and service members went above and beyond to help me get my repairs done. They were fast and efficient and the waiting room was comfortable amidst the 95 degree heat. Thank you, NC KIA!

Refi on car - made the process go smooth! Needed to be more clear on what the warranty is, however overall happy with KIA OF n. County

Everyone greeted me very well and were professional. The service was excellent and prompt even though they were swarmed with work.

Bought my Kia Soul, new, from North County Kia and have had it serviced by them ever since. It’s easy to schedule an appointment and you never feel rushed. They take the time to explain what repairs, if any, are needed and there is no pressure to get anything repaired. Their prices are competitive and the work is always completed on time.

Actual service appointment and my new service writer (Stephanie) was great. Dropped of the car early and she called to say it was ready before the scheduled appointment. Impressive! Why 4 stars? It took over a half hour and many calls to schedule the appointment. The GM said theyre having trouble finding help, but to not have someone answering the phone and no voicemail... I think 4 stars was a gift. Well see how things go for my next visit. Thanks to Stephanie for being a Superstar and calling when she said she would. Too many dealers dont seem to be able to do that. BTW, we LOVE our Kia Soul EV+! Ive even managed to stop shecking the (nonexistent) gas gauge.

I had a great experience at North County Kia! Everything was explained thoroughly about the car and my options, and everyone was really helpful without being pushy.

We went into Kia to trade in a 2016 Sorrento for a 2021 Sorrento. We met with Christian and he showed us what they had on the lot. He was very knowledgeable about each trim package and he was able to help us narrow down a Sorrento with features we wanted and needed as a family. Only problem was that particular model wasnt available. We were kinda bummed but Christian told us he will try to find exactly what we wanted if we give him some time. For the rest of the day he looked but wasnt able to find it. He kept us informed and I know he was trying his best. So we decided to give him a couple of days to work on it. Well 24hrs after our first visit to the lot he calls us excited 😆. He says he has exactly what we wanted and sends us a video of the car. Im happy to say it was exactly what we wanted and at the price we wanted. Christian worked so hard and we knew him and the Kia staff were fighting for us. Paperwork was easy and had us driving our new Kia home in no time. it was a pleasurable experience and I would recommend anyone looking for a new Kia to let North County Kia of Escondido work to get you Exactly what youre looking for.

I recently bought a Kia Niro at this dealership and I was prepared to have a stressful experience but it was instead fantastic! All of the team members that I interacted with were very friendly, personable while still being professional. In particular Cristian Galdames, Luis Reyes and Alex Sanchez.I love my new vehicle (first Kia I’ve owned) and I would recommend anybody interested in buying a Vehicle at this dealership.

My Sedona was serviced at this dealership. Danny helped me from beginning to end. Has great customer skills remembering me and my car while I was waiting in line. Helped me get a ride home to Vista and return to collect my vehicle the following day by calling Lyft servicesThanks for the great work Danny. !!!

Counter service was decent. I was offered my first service free when I purchased my vehicle but sales guy didnt leave any info. So it had to be confirmed. Hopefully the did the oil change right. They washed the car, but my 2 year old would have done a better job with the hose at home.

This is the 2nd purchase vehicle I bought from this company II can never say anything bad is anything bad about the professionalism the courtesy of this place they truly make you feel like you are wanted and not just trying to be used for a dollar Christian mendez Is phenomenal At what he does And he does it with a smile on his face I highly recommend this place Ive been to other Kia dealerships and North county Kia of Escondido by far is the best every single person to end that store store its great financing my salesman Christian and just is this overall a great place to be

I bought my car at North County KIA in August 2020, though didnt drive it much due to Covid and staying home. I had an issue come up with the air conditioning hose and I was able to get it into the service department same day, unlike the other local Kia dealership which told me it would be a few days before they could look at it. Stephanie in the service dept helped us, got it diagnosed and taken care of same day. This is my first Kia and first experience with this service department. Its a bit of a drive to make it here, rather than the other Kia dealership closer to my home...but if this service continues to be great, its worth the drive.

Love taking my car to Kia Escondido, always great customer service, no pressures, I get in and out in a timely manner! They offer you a ride if needed! Great job!!

This is the first time I brought my car to North County KIA Service department. Arrived at 1:30pm for my 2:15 appointment. The Service Advisor took some information and took the key, my car was ready at 3:20 pm. I’m very satisfied with the service provided, very professional and prompt service. Highly recommended.

I needed to take my Optima in for a factory recall. They had me in and out of there within a couple of hours. They even offered a Lyft so I didnt have to wait around. Thanks guys!

The staff at North County Kia were very polite, knowledgeable, understanding and fair. They made me feel safe in my decision to purchase my first New vehicle and I would recommend them to everyone. Ben was excellent in showing me the features of the vehicle and assisting with trading in my previous model, I believe Todd assisted as well in getting a fair deal and Troy was great helping me get through all the paperwork.

Helpful employees, along with being quick and easy to get everything done. Much appreciated. : )

My first time to Escondido Kia .The service department was very helpful. They got me in on time And took very good care of my s u v..they were excellent. !!!

I always have a great experience at North County Kia. Fast service and very friendly. I was able to get my car in for a service on a Saturday with only a couple days notice!

I drove all the way from Indio to come to North County Kia because of the service they provide!!! I could have gone to a dealership 30 minutes from my home but I prefer the assurance and the quality of service received at North County Kia.

I was quoted service was to be 1.5 to 2 hours. I was gone within the hour. Staff was wonderful keeping me updated on my car’s progress. I was able to make an appointment within days of my request, unlike Carlsbad, which had a 2.5 week wait.Overall, I would rate my experience a 10!

Excellent customer care. Enjoyed the experience in purchasing a new car. This is actually our second time to the sane dealership for purchases. We didnt think wed enjoy Kias. Turns out theyre are great cars.

Exceptional service from our salesman Chris, the manager and finance guy…sorry guys I forgot your names.Chris was not pushy, listened attentively and just “clicked” with our personalities. It was a really relaxed experience that put us at ease. We appreciated the manager’s approach to working out a figure and terms that met our needs without high pressure selling tactics. We are now on our third Kia after only looking at one other dealer. We were supposed to visit four other dealers to whittle down our choices, but decided that was not necessary as the 2022 Seltos has everything we need and the team won us over with their superior service! One last thing—I joked with Chris about getting us burgers and fries and he actually went out of his way to get this for us!! Thank you Chris! I will definitely recommend him and North County Kia to all my friends and family!

My experience in the service department started out a little rocky. I took my car in for a recall. Scheduled an appointment ahead of time. Dropped my car off first thing 7:00 am. I was told it would be done by noon that day. The problem was with this particular recall only 1% off cars actually needs the part changed. Kia assumed I would not need to change anything only to find my car in fact had an issue. When Kia called me and told me that they didnt have the part they also informed me that I should not drive my car. When I asked for a rental car they told me they didnt have any to provide. After many frustrating phone calls on my end and my husbands end, Robert who is the service manager really went above and beyond for us. He called every Hertz and Greenleaf in the area as well as the area I live in (Riverside County). He really kept me updated and in the loop.. not to mention his honesty. It took a day to track down a rental but he did it. He really went above and beyond in the customer service department even after dealing with my anger and frustration.

Jesus and Vincente were amazing! They knew my budget and worked with me until I left with a brand new car!!! Thank you so much!!!

Good experience. Quick replacement of a part. Friendly fast service. Only hiccup, but potentially a big one, is that I missed my first appointment, but when I went to reschedule, they had no record of my initial appointment. Worked out, since I missed the appointment, but that could have been bad if I hadnt. All in all, great. They actually replaced the part for free, (a molding strip, no biggie) even though it wasnt technically under warranty. The Kia dealership in Temecula where I bought the car told me that I would have to pay for it. Was a nice surprise.

Daniel at north county Kia was so nice and helpful over the phone. My car was fixed and I got rental. Thank you so much for all your help.

Jose is awesome! He helped me take care of all the repairs needed for my car and took care of all my needs. Highly recommended service advisor.

I purchased a new Telluride last week and love it. The service I received from Jim Cole, sales mgr, was outstanding. The day to day contact with questions was excellent. Someone always available to help. Kiwi was simply outstanding explaining all the features. I highly recommend you contact North County Kia and ask for Jim Cole. You will get excellent service.

Great service. Everyone I dealt with was very helpful and the work was done in a timely manner. Been a customer for three years and have never been asked to purchase any service except the one I was there to have done. No pressure 😃

I’m so satisfied with my new 2021 Kia Forte GtLine! Thank you to Luis, Francisco and Jim for doing their best to meet Way more than my expectations. Honestly, I went in there with the intent on buying a used vehicle that was dependable and takes from A to point B. They all worked hard to give me the best because they thought I deserved the BEST. I’m so thankful for their customer service and kindness. I highly recommend any potential customer reading this to give this Kia location a try!

The service department at Kia of Escondido do such a professional job. They were able to get me in quick, fast and no hassle. The employees were awesome and huge thanks to Stephanie who was very nice handling my check in and check out. Highly recommend!

Very pleased. Smooth transaction. Danny Quintero very responsive and thorough.

I went in to kia of Escondido to just browse and drove out of there with a 2021 Sorrento s and I love it! JESUS and VICENTE ware amazing! I definitely recommend kia of Escondido!!

I was able to schedule an appointment the same day and they were finished in the time they told me it would be finished.Great service and good price.

Purchased 2021 Sorento. The process was fast and easy. In and out in no time. I was completely satisfied.Went in for a minor adjustment. Appointment and service was done as promised with free car wash. I recommend North county Kia.

Just got a 2021 Kia Serento!! Cristian G was the man!! He was so helpful and got me the deal I needed.. Definitely would recommend North County Kia 💯This is the 2nd car I got from them.I live in Palm Springs “that should say enough” They have the best deals Ever!!! I’m so happy 😜

Just bought a brand new Kia Forte gt-line with a great experience. Staff there is very friendly and very understandable. And willing to negotiate at some point. Recommend anyone to go to this dealership to purchase vehicle(s). Definitely will come back whenever I want other new car.

As always, they - KIA North County - are on their “A” game - excellent customer service, great service work, & a “washed” car!