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BUMPERDOC Auto Body Escondido
2035 Auto Park Way, Escondido, CA 92029, United States
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BUMPERDOC Auto Body Escondido
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Ro
Review №1

This is a great body shop. Ron and Cliff are extremely professional and they will do the job on time, on bid and most likely exceed your expectations. We have brought several vehicles over the years and one in particular needed major body work. We have been delighted every time.You will love this place.

Ga
Review №2

Searched around for shop to clean up my rock chips. Took my car in to get an estimate. Spoke to Ron and Cliff getting my hood and bumper repainted to look new again. Ron walked outside to see all I wanted fixed. I was looking around the shop at work that was waiting to be done and work completed. I was really worried about paint matching. Ron assured it will be done looking like factory.I received my car back 2 days ahead of schedule time to pick up. Upon seeing my car the work is definitely top notch. It looks like it came right out factory. I cannot say how happy I am with the matching of paint from new to old sections. No more rock chips and can’t tell it had been redone.This was not an issuance job but out my pocket clean up my car job. I will say this was money well spent.

Fr
Review №3

BumperDoc did some paint work on my rare 80s Porsche. Ron and his crew completed the job to my utter delight. I have since brought several other specialty vehicles to them. As former military, Ron has proven very disciplined, thorough and transparent in all of our dealings.I cant recommend BumperDoc highly enough. They offer great work at a fair price, which is difficult to find these days.

Sp
Review №4

Having visited this business now, three times, I have to state that Cliff is a rare and fantastic representative, who has shown me excellence in service and customer appreciation. I wish there were more of his kind in the world. This shop is FIVE STARS!

J
Review №5

Great staff and Quality work! Needed a new bumper, 5 gal bucket punched a hole in my bumper......Amazing work! Cant tell any difference between old and new. They got the job done in one day! The have a state-of-the-art paint/drying booth and you can tell the paint/drying really is high end!They also offer window services and change out of windshield along with everything else. So even though it says Bumperdoc.....its an everything body and paint business. Id come back in a heartbeat to have work done here...Staff were really professional and easy to work with. Thanks

Ni
Review №6

Awesome results, repaired and painted my rear bumper better than new. Repair and paint were completed on time and exactly at the estimate. Communication was excellent; I was kept updated on the progress along the way. I could not be more pleased. Highly recommended.

Me
Review №7

I did touch up there the guy who is there his name is Rom he is so nice, thanks for your business

To
Review №8

Just before Christmas I damaged the front of my beautiful 2015 Porsche 911 GT3. I had pulled into a parking space and didn’t see the concrete parking block. The concrete block damaged the front underbody and the front bumper.To say I was devastated is an understatement. I was very nervous about taking my prized Porsche 911 GT3 to any body shop or even the Porsche dealership.After calling numerous body shops, I spoke to Ron at Bumperdoc. I was impressed by our conversation so I drove my GT3 to the shop to get his thoughts and guidance.It was important to me I felt confident with the bodyshop I chose to do the work.After meeting Ron, I was very assured by his professionalism and his intimate knowledge about the GT3 in particular. He explained to me in easy to understand detail what work would be needed to make my GT3 look brand-new again.I also had previously slightly scraped the right rear rim so I asked him to examine the rim while I was there. He indicated, they could also fix the rim and I would never know it had happened.Today Ron called informing me my Porsche GT3 was finished and ready to be picked up.True to his word, Ron and his team at Bumperdoc performed outstanding work on my GT3. The car looks factory brand-new. They repaired my scraped wheel so well, it looks perfect again.I am very picky about my Porsche 911 GT3, but I couldn’t be happier. Quotes I received at other bodyshops were significantly higher than Bumperdoc.However, I didn’t feel the other shops had the expertise and experience to repair my Porsche GT3 back to factory condition. My gut feeling about Ron and Bumperdoc was correct. I have no hesitation whatsoever recommending Bumperdoc.I hope I don’t have to take my Porsche back for repair, but if I do, these guys are the only place I’ll trust. Their work is second to none. Thanks again for taking amazing care of my GT3!

To
Review №9

My son erroneously booked some repairs. It was an honest mistake. Its my fault. But when we asked for a refund the next day, they were vehement in their fight to keep the money, saying they will keep it on file for future work. No costs, labor or parts were expended. Why cant I get a refund? Their attitude and customer treatment was so aggressive, they could keep the money. In the end, I did get my refund when Amex reversed the charges. But what a terrible experience over such a small mistake. Give your business to another company that really values potential customers.

Ri
Review №10

Honest about the job process, and friendly . Good work and fast.

Cr
Review №11

Bumper doc took care of both of my vehicles.I had my Honda Civic Rally Red hatchback bumper damaged a couple months ago. Brought it in to bumper doc and they took care of my bumper repair. Very professional business.I was so satisfied with the work I decided to take my wife’s vehicle in to also get repaired. They definitely made the 4Runner bumper look like nothing ever happened.This is the spot to go to if you need a repair. I was recommended here and now I will recommend others.

AP
Review №12

I had a great experience here with my repairs. This was my first time making a claim with my insurance company. I submitted pictures through my insurance companys app, which came back disappointingly low. BUMPERDOC dealt with them directly and was able have the estimate updated to the amount it shouldve been and everything got repaired. Thank you BUMPERDOC!!!!

Sh
Review №13

Firstly I would like to say, this place is extremely professional, from the emails, to the calls, to the in person visit.I emailed first for my quote, that went smoothly, called for an appointment and was reassured every step of the way of what needed to be done and they were transparent of what the cost would be.I was given calls with updates and or changes, and the service was done in a timely manner, despite the challenging time we’re facing right now.Great service, would recommend. Thank you !

Co
Review №14

I used to work at the Hyundai Escondido next door and we sent all our damaged trade-ins to BumperDoc. Fast forward to now, with my own car in need of some serious body work, I recalled how professional the guys here always seemed AND the fact that its the only veteran-owned body shop in the SD area. Im so glad I chose them to do the work; they were friendly, professional, and had my car back to me in like-new condition faster than I expected. Cliff updated me every step of the way, even simplifying the insurance process for me, which was extremely helpful because it was my first time using insurance for anything big. Seriously, if you need body work of just about any kind done on your car and youre looking for a deal or even just looking to support local veteran-owned business, I cant recommend these guys enough.

Ha
Review №15

Had a excellent experience with Bumper Doc in Escondido. Received a quote very quickly. The scope of the work needed was explained to me in a no nonsense fashion was was very comprehensive as well. The work was completed very quickly and done very well.I would highly recommend Ron and his staff.

Se
Review №16

I had my 2012 Audi A4 repaired here after getting hit from the side. My wheel, passengerdoor and front bumper came out fantastic.Ron, Cliff and the rest of the team are great honest guys. They ensured a quick turn around, despite slow service from the insurance company. They pushed for faster and more thorough repair work than the initial inspection from the insurance. The work was thorough, yet quick and professional. I got updates every few days/ end of week about the progress so I knew what was going on throughout the painful process of having car accident damage repaired. The car looks better than before!

Ke
Review №17

BumperDoc came through for in more ways than one. Massive door ding, deep scratches on rear trunk previous paint job was poorly done by a different paint body shop looking at it now it has a rich deep luster almost wet look to it. Also I added a aftermarket bumper that prep and fitted as if it came from the factory. Ron who runs the shop & Cliff who is the lead at the shop is very accessible and great customer service oriented and is extremely polite always found time to take my call and time to see me in person when I had concerns. There team did a wonderful job and my vehicle has been brought back to life - other words looks show room ready (Color is Black).

Vi
Review №18

These guys are the real deal. Across my family, we’ve been long-time customers of this place. We love all the work that they do and recommend them to everyone we know who needs to get work done on their car. Truly phenomenal work and always upfront, honest and genuine customer service. 11/10 would recommend.

Ch
Review №19

Quick estimate and professional service.

Br
Review №20

I had always thought of Bumper Doc as a ding and dent chain, but they are all independently owned, and this one is something SPECIAL!I had picked up a classic Porsche that needed some minor paint and body work. I just wanted it done right, as this is a classic car I am going to keep for many years. I was a little surprised to hear one of the local Porsche shops recommend this specific Bumper Doc for this type of work.After a little bit of asking around in the local car community, I came across a few other people with nice cars that spoke highly of the work done at specifically the Bumper Doc of Escondido.So, I took it in. The owner Ron is not only a car guy himself, but he was also a Navy SEAL. I was in the military as well, so it was nice to support a fellow veteran.Not only that, but you could see that Rons leadership and attention to detail was displayed with the shop, the work, the courteous employees, and everything I saw.Ron actually used the EXACT same primers and paints they use at the Porsche factory in Germany. Not just matching a color with a different quality or base of paint. (yes, that is attention to detail I like)In the end, I am super happy with the work done there. Ive moved recently, and STILL make the trip out to see Ron and his team for regular details of my Porsche.Ive even went back to have them tint the windows on my Porsche. In the several times Ive been there, I have always seen them working on classic, sports, and luxury cars.You are in good hands with Ron and his Team.

Ma
Review №21

Great job repairing and painting the minor damage to my front bumper looks brand new, my wife is very happy

Me
Review №22

I really enjoyed doing business with them. Very compotent and very detailed.

br
Review №23

THESE MEN ARE TOP OF THE LINE.Best Possible Outcomes for you after your auto crunches..

St
Review №24

Im not a big Review guy, but when a business goes above and beyond to help, I want to take a few minutes to give them a review. I picked up my 1994 Range Rover Classic today, from Bumper Doc. I have owned and cherished this vehicle for 20 years. A few years back, I had My Mercedes E 350 there and had an excellent experience, so after My Rover was hit, it was an easy decision to go back to Bumper Doc. First, The process is simple and communication is excellent. There is an enterprise rent a car, right across the street, so drop off, and getting another car, is perfect with Bumper Doc. Second, you have Ron, the owner, who deals with you directly, and he is a super, no nonsense, knowledgeable guy. He deals directly with youre insurance agent, and goes above and beyond to make sure the repair is perfection,,,,every detail done right,,,,the first time. No Bs, no multiple trips there, or bad news phone calls. A lot of the parts for my Rover were not available, so Ron did a lot of extra work, to find the discontinued parts, and even replaced my front fog lights for me, without me asking him to do it,,,great surprise when I picked up my car today. The bumper work, and muffler also came out great. With all the Car dealerships out there and shady body shops, Its great to deal with an owner/ operator, great to deal with a meticulous person, that knows his business, and someone that does what he says he will do,,,,on time, and job done perfect. In speaking with him, and seeing a lot of Porsches there, any Porsche or other high end specialty vehicle guys out there, dont hesitate to go to Bumper Doc. They are full service collision, not just bumpers, so give them a call, and ask for Ron.

Jo
Review №25

I have had work done by this shop four times. Doesnt say much for my driving but what it does say is that I have gone back three times! I have had both personal repairs and insurance claim repairs done at this location and have always been extremely pleased with the experience and the quality of work done! They say you get what you pay for but not only was the work done extremely high quality but the price.was more than reasonable for outstanding work. I would highly recommend Bumper Doc in Escondido! Drive safe!!

re
Review №26

Love the work they did to my bumper, I can’t even tell it was scratched in the first place. Friendly staff

Da
Review №27

Quick, easy and painless process. Price was right and the end result was better than expected! I had a pretty deep ding on one of my car doors and they fixed it to perfection. Staff was attentive and answered all my questions. This is Veteran owned and operated business and as a fellow Veteran, I support them 110%. I will use them again if the need shall arise. I suggest you do the same!

Mi
Review №28

Cant say enough good things about Ron, Cliff and crew. They have done excellent work to a few of my cars as well as many of my customers vehicles. They have always done what they say they are going to do as well as charge what they say they are going to charge (No surprises). Thanks for the great work!!!

Le
Review №29

I have a 2018 black mustang. I Was hit by a driver and smashed my passenger fender. I have state farm and they are a pain to deal with. These guys did a great job and everything looks factory or better. Fender paint came out perfect and Ill be returning to them for all my future business. The owner is prior military and I feel its important to put it out there that the owner is great. Cliff who is the lead at the shop is very customer service oriented and is extremely polite . Once again. Ill be back to have more work done by there shop.

Je
Review №30

BumperDoc Escondido is an outstanding shop! The quality of work they do is actually quite impressive. Ive taken three of my vehicles to them and they have delivered beyond expectation every time. The service there is far superior to any other body shop Ive used in the past and I will continue to use them and recommend this shop. I wish I had found them years ago. Ron, Cliff and the entire crew have a real appreciation for cars and it shows when you see the final product. Impressive work! Thank you guys again!

Ru
Review №31

I Highly recommend Bumperdoc Escondido if you want quality work, excellent expert service, and a friendly staff. Replaced the bumper on my 2006 Pontiac Solstice. Paint matches perfectly. Also restored the headlights. Car looks like new. A pleasure to do business with this company.

Ro
Review №32

My rear bumper on the left side came off due to getting a metal basketball hoop caught under my car while going in reverse....it all happened so fast. I was very very upset....I looked online and saw so many positive reviews so I decided to give them a try....within an hour my bumper was back on...amazing looks pretty much like nothing ever happened....Price was very reasonable. Excellent courteous prompt service! I will recommend to my friends and will continue to rely on them for any future body repairs. Highly recommend :)

Wa
Review №33

Ron the owner and team we’re phenomenal. Brought my SUV in because I was hit from behind, scheduled my repairs in advance, turnaround time was as exactly as promised and the work was A++. Highly recommended, professional.

Ta
Review №34

If you want high quality workmanship for your auto body needs, go to Bumper Doc, Escondido. Both Cliff and Ron are professional, knowledgeable, and communicative, so you are always kept up to date on the progress of the work being done to your car. I have two vehicles that they have worked on several times.My 1996 Nissan Sentra had a clear bra applied, new headlamps, and a new rear window molding installed. We found out that many parts on that car that needed replacing were discontinued by the manufacturer, but Cliff persevered and the car looks brand new!A portion of my 2010 Subaru Forester had to be repainted after I had an unfortunate encounter with my friends BMW and then a week later with my fence. After being repaired, my Subaru looks fantastic. I recommended Bumper Doc to my friend and he got his BMW repaired there, and it looks beautiful.Bumper Doc will do whatever it takes to make things right, and I appreciate the excellent work they do, and the superior customer service.

Je
Review №35

Strangely rude on the phone. Not sure why. Just was trying to ask if they were busy and went into a long explanation that was condescending and rude. I don’t understand.

Ka
Review №36

As a car enthusiast, perfectionist, and tight wad, Ive never once been to a body shop / collision center that I liked...until I gave Bumper Doc a try about a year ago. These guys are wonderful, do excellent repair and cosmetic work, and will not break the bank. Theyre honest and up front about your options and the associated costs, and walk you though the technical side of the repair. Ron, the owner, and Cliff, the general manager, have been stand-up guys to work with. I now live in almost an hour away from the shop but refuse to go anywhere else. Do yourself a favor and give these guys a shot...you will not be disappointed!

Ma
Review №37

I have had two of my vehicles repaired here, one was a minor rear bumper repair, and the other was half of my vehicle repainted. Both came great! Shop is clean and you can tell the quality of work that is done there by just observing the quality of vehicles that are in the shop for repair.

De
Review №38

Someone recently backed into the side of my brand new Toyota Highlander! After searching for a shop I went to Bumper Doc for an estimate. I initially was going to make a claim through my insurance, but ultimately decided to pay for repairs myself to avoid my rates going up. They got me a discounted rental car rate through Enterprise across the street. Totally happy with the repair! It looks brand new again, Yay!!! While it was there, I also had them tint the two front windows to match the factory shade. Very happy customer! Highly recommend!

Wa
Review №39

Not very fond of this place. The manager here acts entitled as if you need him more than needs you. Theres plenty of other body shops I would choose before this place.

Ka
Review №40

Just picked my car up, and all I can say, A-M-A-Z-I-N-G! I was a very fortunate winner of a radio contest (Rock 101.5) to have my car repaired by this location. They were very polite and genuinely seemed to care about me and the needs of my car. I think thats an important quality of any company, but I think it REALLY says something considering they fixed at least $1500 worth of damage for free! They treated me as if I was a paying customer. Both the owner, Ron, and the manager, Cliff were absolutely wonderful, and its obvious theyre passionate about what they do. I will for sure come back to Bumperdoc for any exterior repair or detailing needs in the future!

Le
Review №41

Bumperdoc transformed our 2012 Honda Pilot! All dents are gone and the finish is amazing. We HIGHLY recommend Bumperdoc!

Br
Review №42

Brought a filthy, post road trip sports car in for a complete wash and detail. The results were spectacular. I strongly recommend them if you want a Spa Day for a favorite car.

Br
Review №43

Unfortunately my wife and I have had our share of fender benders. Ron and Cliff have always taken excellent care of our cars. Theyve done everything from wifeys Z4 to my caddy cts-v. Every time they have worked on our vehicles, the timelines were met and the quality of work exceeded our expectations. I wouldnt think twice about referring a friend to them!

Ri
Review №44

Ill see when I get my estimate how they are

Ka
Review №45

More than helpful and fit my car in that day for a dent repair. The dent is no longer and the car looks great, very nice staff.

Ma
Review №46

BumperDoc was a great choice to fix the damage caused when I was rear-ended on the freeway. Ron was incredibly professional, courteous, and very informative. I was kept aware of the damage findings and the repair work throughout the whole process. This really eased my mind. BumperDoc did an outstanding job of fixing the damage in a thorough, expert way. I couldnt be happier with the service, skills, and high level competency of the BumperDoc crew. I will certainly recommend BumperDoc to all my family, friends, and neighbors when they find themselves in need of auto work. They are truly excellent!----MG

Si
Review №47

Their attention to DETAIL when working on your vehicle is impressive. Cliff is the best!

Er
Review №48

I highly recommend this shop to anyone in need of body shop work. Very trustworthy staff!

Tr
Review №49

Over $500 to repaint a bumper that has no damage just needs fresh paint is simply crazy! Highway Robbery. Pays to shop around.

Br
Review №50

Over the past 3 years I’ve had some pretty bad luck with both of the cars that I’ve owned. From wheel damage to headlight fixture damage to dents/surface damage, my car always seemed to be in harms way. After some research, I found BumperDoc on the internet and was instantly convinced to give them a visit. Their website gave a thorough rundown of all of their provided services; additionally, they provided compelling before and after photos of their completed jobs.Most recently, my car was sideswiped while I was parked at work. The damage was a dent in my car’s frame, scratched wheel paint, and significant bumper damage. They quoted the repairs for the damage and provided me with a thorough itemization of all work to be performed. Both Ron and Cliff took the time to explain the process from beginning to end to me. For what it’s worth, they genuinely understand the costs behind car maintenance as well as their customers’ desire for quality service.After setting a date for the repair, I got my car back in 24 hours looking completely brand new. Over the years, I have been so pleased with the work that I’ve ventured into customizing my car with BumperDoc by doing some basic tinting and accent painting. I will say this: if you’re looking for patchwork remedies for your car, this might not be the place you’re looking for. But if you’re looking for a clean establishment that employ a knowledgeable staff and keep quality at the forefront of everything they do — this is definitely your place.The care is there and so is the knowledge; these two take no shortcuts and complete every job thoroughly. There isn’t any other place that I will be taking my car. Thank you for the quality jobs BumperDoc!

Ch
Review №51

I just picked up my new GMC Sierra today after having my fender fixed by Bumperdoc. They were not only professional but did an amazing job. It was ran into by a shopping cart leaving a pretty bad dent. It now looks like nothing ever happened. I will recommend them to anyone and everyone I know:)

Ky
Review №52

Awesome work as always.

Jo
Review №53

Had a paint issue on my vehicle. These guys were top notch made look better than when I got it new.

To
Review №54

So Im parked in front of these hedges, and I get a text message. I check the phone, and to stretch my legs I take my foot of the brake. I didnt notice the SLIGHT incline, and my Shiney Bright Yellow Porsche Cayman rolls into the hedges. Of couse, they were JUST TRIMMED and one branch carved a 2-inch gash into the huge plasic nose. I visit my service writer at the Porsche dealship here in San Diego, and they recommend BUMPER DOC. When Porsche recommends an outside business to take care of you car, you know theyre going to be the best because Porsche wants their customers to be happy and to build a trusting relationship between themselves, their customers, and local businesses is a win-win all around.I take the car to Bumper Doc in Escondido and discuss the issue with Cliff. He explains what theyre going to do and that I will be pleased with the results. I have a big concern about the matching of the plastic nose paint with the rest of the car - because yellow is a nightmare to match. Again, he assures me that they are well-versed in plastic bumper repair and matching paint. He shows me the estimate - which I find reasonable - and I sign it and give him the car.I pick up the car the next morning. I CANT BELIEVE the job they did! The bumper is FLAWLESS. All the little tiny road-sand-perforations are gone, the little divot on the bottom of the bumper is gone, and the big scratch from the hedge, which was right along a crease, was done so well that no matter how I move around and look at it, there is no tell-tale sign of a bump or ripple. And to top it off, whether under florscent light, diffused sunlight, or direct sunlight, you cant see any shade difference between the bumper and the rest of the car.Im jazzed with the work they did and highly recommend them.

Sa
Review №55

Extremely pricey. But they have the best quality services.

Ch
Review №56

Excellent customer service.

Information
20 Photos
56 Comments
4.7 Rating
  • Address:2035 Auto Park Way, Escondido, CA 92029, United States
  • Site:http://bumperdocescondido.com/
  • Phone:+1 760-741-0300
Categories
  • Auto body shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:8AM–1PM
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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