Mike is great. Answered my call and spent 20 minutes going over what I needed to do some hobby gaming stuff at home. Bought the server and it was ready the same day. I picked it up and had issues because I was trying to connect an outdated ethernet card. Contacted him at 5:30pm and he responded in minutes with custom IT support. Purchased a new PCIe and plugged it directly into the riser that he provided, for free. It worked and I am thankfully for his knowledge.