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AT&T Store
740 Millcreek Mall, Erie, PA 16565, United States
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AT&T Store

Comments
Ke
Review №1

Was immediately greeted and helped upon walking into the store. The employee was helpful and provided all the information I needed for my purchase. He answered all the questions I had, and let me know I could contact them if I had any further questions or concerns. Very friendly and knowledgeable!

Be
Review №2

Charles D. was very knowledgeable, friendly, and helpful. He answered all our questions. Great service!

Ge
Review №3

Dave at the Erie, PA AT&T store was awesome! Very knowledgeable, patient and gracious.

Gr
Review №4

They were great, very helpful. At&T need to get a better internet feed for their employees.

Di
Review №5

David at the Erie PA AT&T store was very knowledgeable and patient. Awesome!!

Jo
Review №6

Good costumes service.

Su
Review №7

Went to At&t in Millcreek last night to add number from pre paid to post. Richard was super helpful and patient. He explained us all the deals and helped myself and my husband to get watches and set our account. Best at&t experience we had, Thanks to Richard!

Ka
Review №8

Great customer service! Rich did a great job trying to help me out last minute with my phone. He stayed late to help and insisted that it wasn’t a problem. He was extremely helpful and we got the situation handled in timely manner. I will definitely be going back to Rich from now on!

No
Review №9

Dakoda was very helpful and had great customer service

Ro
Review №10

I needed to transfer my wife from her own plan to mine. We stopped at a different AT&T store and had an expected 30 -40 minute wait. My wife called the AT&T store at the mall and there was no waiting. While transferring my wife’s phone to my account, I found out I can save money by going paperless and signing up for auto pay. Rich was very helpful in getting everything completed!! We had a very nice experience!!

Jo
Review №11

Pearl was awesome!! She helped me out by getting my phone set up and working properly. She was very knowledgeable about the equipment. A very pleasant representative to deal with. I would recommend anybody to go to this store.

Ri
Review №12

Love at&t. Been with them since 2005. I had a representative from the Millcreek Mall location named Rich who set me up with a new iPhone XR and it’s so awesome. He’s also very good with his clientele. See Rich for your iPhone or Android needs!! And no this is not the same Rich that works there writing this review! FYI.

Ri
Review №13

Nicholas did a great job of fixing my issue on my S8 Active. Ive had a rough time with the online service - these guys have been great! Polite, pleasant, and efficient!

La
Review №14

Brett and rich were very helpful and knowledgeable on all the products. Outstanding customer service this will be my go to from now on. Great job guys!!

Au
Review №15

My experience was great! We got a great deal on our new phones and the customer service was great! I would defiantly recommend this place!

An
Review №16

The new store manager Brett Has been nothing but great to us I had an awesome experience having issues with my phone and they solved it immediately and did everything they could even had a phone that was defective by the manufacturer and they worked with me way past close to fulfill my needs and make sure I left with a running phone. He’s awesome get to know the customers personally and will stay in touch with you on a weekly basis to make sure everything’s OK with your account and Bill and you’re satisfied with the service I have nothing but positive things to say about the store.the store manager and the employees their services awesome their deals are super cheap even cheaper than Verizon and my data is amazing So huge shout out to the store manager Brett for everything he’s done for me and my friend I love the phone and I love the service keep up the great work!!!!!5 stars

Ch
Review №17

The young man who helped was great he was knowledgeable and respectful and took the time to make sure I understood what to do definitely hes a keeper I know that I believe his name was rich

Ch
Review №18

Parul is an amazing assistant manager but most importantly great at customer service. Was having issues with my watch TV app but Parul has the expertise to help me resolve this issues. Wonderful! Wonderful customer expertise. 100/100

Da
Review №19

Rich, Is a Great Salesman who goes out of his way to get the deal worked out.

Ro
Review №20

The women that helped us was extremely knowledgeable professional and friendly. We will definitely return here.

Je
Review №21

I came in to get a new plan after moving here from out of state. Rich was very prompt and friendly, and helped me get in and out in a matter of minutes. Ill be coming back when I upgrade my phone!

CJ
Review №22

The staff and management make the experience easy and excellent. Highoy recommended!

Ro
Review №23

DO NOT GO TO ATT they LIE and STEAL from customers. Look up the class action lawsuits they’ve lost for stealing from customers.They told me the S9 was 50% I traded my IPhone 7 brand new to them and they quoted my new bill being lower since 50% for S9 credit each month on bill. I signed agreement. Months later ATT back office said employee told me wrong promotion. I called store they lied and said a DM would call me and hung up.I canceled all my services and now brought my boxes they are requesting for DTV and the store won’t take them but sell them. Told me to go to FedEx - I don’t WORK for ATTWhen I stopped at this store in PA the manager tried to tackle me and escort me out the store for returning THEIR product they asked for.Don’t USE anything ATT boycott also their new purchase of Time Warner.ATT is a scam!!!!!

Sa
Review №24

The staff here is awesome don’t get me wrong, just the AT&T Cell Service is pretty bad, we ended up going to a Verizon but that’s just my opinion.

Mi
Review №25

Rich was a great help,did not know the answer right away,but got me the right resources, and was patient as we both found the problem and fixed the issue ...great guy.

Ma
Review №26

Very helpful with my questions

Th
Review №27

DeAndre provided excellent service.

me
Review №28

The manager Brett made promises about credits on my bill but now he is no longer with the company so i am out of luck. I would like whomever owns this agent location to contact me.

Br
Review №29

Great place for a new phone

Ga
Review №30

The manager Brett with excellent

Bi
Review №31

We fix me up okay they put a plastic glass cover on my phone

De
Review №32

People just great

st
Review №33

Quick, easy and efficient.

Jo
Review №34

Very nice associates

Ra
Review №35

Wish the cell phone plans were cheaper

Ro
Review №36

I love this AT&T store at the Millcreek Mall

Do
Review №37

Good service

Information
15 Photos
37 Comments
4.4 Rating
  • Address:740 Millcreek Mall, Erie, PA 16565, United States
  • Site:https://att.com/stores/pennsylvania/erie/117060
  • Phone:+1 814-323-9088
Categories
  • Cell phone store
  • Electronics store
  • GPS supplier
  • Telephone company
Working hours
  • Monday:Closed
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:8AM–9PM
  • Sunday:9AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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