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Real Audio
5061 Peach St, Erie, PA 16509, United States
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Real Audio
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Ch
Review №1

Erie, PA is very fortunate to have Real Audio! When I made the appointment to replace the stereo in my Solstice, Kyle took the time to discuss in detail what I was looking for, my budget and pros & cons of some manufacturers. I was so impressed with his product knowledge and professionalism that I knew I had come to the right place. The installation was completed in a timely fashion and the tech that installed it walked me through the units features and paired it to my phone to make sure everything was working properly. The price was more than reasonable; a good value and I drove away happy. I love my new stereo. Thank you Real Audio.

St
Review №2

I recently went to Real Audio to discuss installing a backup camera and a live view rear mirror to address a large blindspot behind my van. I was anxious to get something installed prior to an upcoming trip. Kyle set me up and everything was done quickly and professionally. A nice clean install and nice product. I was very satisfied with my dealings with Real Audio from start to finish.

Je
Review №3

Very happy..dropped vehicle off for remote start to be installed.. got a phone call not long after and it was done already!! And ended up costing less then quoted!! Highly recommend Kyle and his crew at real audio!!!!

Je
Review №4

Shout out to Kyle and his staff. Great friendly service. Dropped everything to help us out. Old school customer service. Highly Recommended!! A+

De
Review №5

Kyle and the crew are the best! I called to set an appointment and he got me in the next day, they did a super clean install and it was done for a reasonable price and in a timely manner. They provided excellent customer service and made it a great experience, thanks guys!

Ma
Review №6

We moved out of town a couple of years ago but needed service while we were in town for a visit. It’s great to know that Kyle and his staff are still providing the same high level of service that they always have. Competent, knowledgeable, and accommodating at its best. It’s rare to find a gem like these these days!

Jo
Review №7

Customer service is off the charts good! It’s an incredible experience to go into A store these days and have your needs attended to immediately. Personalize service! High energy group of workers that want to meet your need right now!You can tell they care about you and they can tell they care about each other, which leaves you in a good mood. Grateful to have got my radio worked on here.

Al
Review №8

If I could give them 100 stars I would! Their service was fast and affordable. Customer service was beyond amazing. They turned a bad day into a good one. Highly recommend. Your car is in good hands here.

Ja
Review №9

Had a complete sound system installed in my Impreza, it looks and sounds great, had it done in a day and was very reasonably priced. Very happy with it would recommend anyone thinking about getting a system install done to come to Real Audio. Thanks to DJ and all the guys at Real!

Ro
Review №10

Kyle and his staff are very knowledgeable and make upgrading your system a very smooth process. That work was done timely and the attention to the details was fantastic. The sound upgrade was tremendous and a value. They were true professionals and I’d highly recommend them to anybody. Great local business.

An
Review №11

Best car audio store you could go to in Erie! Amazing customer service. I needed the power cord to my amp in the back run through the firewall and a few other adjustments. Everything was said and done in only a couple hours, and it looked and worked great!

Aa
Review №12

I was thankful for my experience at RealAudio. The people here are honest and are not trying to steal your money. They were very helpful in helping me make a good decision for my car. Definitely recommended

mi
Review №13

Service was great. I broke a antenna wire doing a car audio install. The crew at Real Audio didnt have to do anything forme because it was not their products but instead chose to answer all my questions and repair the broken wire at no cost to me. Awesome job. Shout out to DJ for all the help.

Ma
Review №14

What a wonderful experience I had with these guys. Kyle was awesome. Upfront, honest and fair about quoting a speaker replacement for my Santa Fe. Got set up with an appointment fairly quickly. They were super quick with replacing my speakers. I dropped it off and ran around for an hour doing errands. When I drove by, my car was already sitting out front done. Awesome experience, and they did a killer job. The new speakers sound so much better than the old ones. Definitely considering getting more work done. Thanks Real Audio!

As
Review №15

Amazing service and work done by Kyle, Derrick, and the whole Real Audio gang. Reasonable prices and great service. Would highly recommend to anyone looking for a remote start or stereo upgrades, as we have been pleased with both. Thank you guys and look forward to additonal services in the future. Check these guys out first and you wont go anywhere else. 5+!

Be
Review №16

By far the best Car Audio business in the Erie area My car is definitely slamming now and not only that the setup is super sick. Couldnt be happier with these fellas and the establishment as a whole! I recommend everyone checks out Real Audio!

Za
Review №17

They did a full sound system on my jeep Cherokee and let me tell you what when I got it back they killed everything about it. I would recommend them to anyone who need a system hooked up on anything with speakers.

Ti
Review №18

I enjoy the service. Everyone there is really nice and they really helped me out fixing what’s wrong with my sub. I would say this is the place to go for sub hookups if you don’t know what ur doing. I would definitely come back when ever I get a new sub and a new car.

Jo
Review №19

The team at Real audio is awesome! Down to earth and reasonably priced

Ma
Review №20

10/10.I worked with the team at Real around Christmas to put a remote car starter in my wifes truck. It was important that it was fully functional and that it was a surprise that I could reveal Christmas morning.I worked with 2 members of the team to secure a date and expectations (Dont move seat, turn down radio, and leave no indication techs were in the vehicle)I dropped off the truck early AM and was able to pick it up and have it back before the eob that day. They took great care in making sure nothing was disturbed in the vehicle and most impressively, the job being completed very quickly. Outstanding service.My only complaint is that every time we remote start it it will shut off when opening the door. There is no take-over procedure that does not result in having to restart the truck. That is more of a hardware problem of the remote starter and not at all related to the service there.

Al
Review №21

A few years ago I came to Real Audio for installation of a remote car start. The experience was great so I decided to return this year for car speaker installation. They were able to get me in within the week and the day of had the car done in just a few hours. The prices are incredibly reasonable for the great customer service and quality of work that is done. I will always return to Real Audio and will always recommend them to others! The entire staff is amazing to work with and makes the process easy (even if you’re like me and go in with no idea what you want/need)

Co
Review №22

Very helpful and very fast and honest and very well priced!!

Mi
Review №23

I couldn’t be more happy with Real Audio! I had my 2020 JL Jeep Wrangler in today to troubleshoot an issue that I been having from a system I had installed at a Jeep event and Kyle had it figured out in no time! I highly recommend Real Audio!!

La
Review №24

Stopped in today because my Bluetooth stopped working in my car Kyle came out to help me even though they were completely booked he took the time to at least try and help me he gave me a cord that I would be able to connect to my phone with another adapter and luckily to him I was able to find the other adapter and get my music back up and running I appreciate the time that he took even though he was busy to help me definitely recommend - Larissa !!!

Do
Review №25

These guys at Real Audio are the best! Their skills along with their personalities are what make them amazing! Our whole family including kids, parents, siblings, cousins, and aunts have all had their remote starts along with electronic issues done here and they are are all very pleased and love the staff! We cant say enough, love them!!!

Wi
Review №26

Real Audio and staff are just the friendliest people Ive come across. They are really good people and they get the job done timely and precise. Every time I go there Im welcomed with opened arms and they take care of me. Ive brought a couple of my vehicles there to get work done and so has a few friends and we all have nothing but THE BEST experiences dealing with THE BEST staff. The work and quality is A-1, Id bring my car, truck, motorcycle, or boat there ANY DAY. I personally want to thank Kyle and ALL the Real Audio staff for their work as well as their professionalism and kindness.... 5 STARS ⭐⭐⭐⭐⭐ HIGHLY RECOMMENDED

No
Review №27

Loved the guy at the front desk he made the experience a good one .They put new speakers in my truck sounds good at a good price! Will be a repeat customer 👍

Ow
Review №28

I got my subs done and they did an amazing job. I ended up blowing a coil so I took it back and they fixed it at a really good price, they were very quick and timely. They had great service. It was really easy to schedule and they were very accommodating. I would recommend real audio to anyone and they were extremely nice people.

Cy
Review №29

I had an issue with my radio and was able to be seen on short notice. In less than a half hour they had the problem figured out and thoroughly explained what the issue was. They kindly provided suggestions to improve the sound in my jeep! Very pleased and highly recommend Real Audio!

Pa
Review №30

Had a small sensor issue. Guys at Real Audio took care of it quickly and courteously. Same day walk-in service. Highly recommend!

Li
Review №31

I just bought a new vehicle that had a after market remote start in November 2020 new to me used to the dealer . It stopped working as soon as we got the big snow I live in Erie pa. The dealer said see if these guys could help . I trust them to treat you right and make sure your satisfied with there work. I only ended up needing a re set on my remote start.?these guys helped me it even before I knew they even were fixing my used /new car . And I wanted to go out and get my water but my car was already don’t and these wonderful guys set it for free and it worked perfectly. During this strange covid I felt safe . Absolutely going back for other issues if any in my future

Je
Review №32

Every one there is very friendly and very helpful. Took my subs there cuz they weren’t working and they fixed them for me for a great deal. Couldn’t be more thankful. They sound better than they did before. Next step apple car play

Do
Review №33

I would definitely recommend a visit to Real Audio if you need assistance with anything related to car audio and related products. Stopped in and spoke with Kyle. My Jeep radio/CD player had taken in my CD but then froze up and would not function or release the CD. Kyle looked at it and within a few seconds got the stuck CD to eject. Problem solved! Turns out the player can be kind of finnicky with certain types of CDs. On this visit there was no charge but I would definitely return for any products or service I would need for my car audio. Thanks Real Audio!!

Te
Review №34

Kyle provided outstanding service!

Ap
Review №35

Was nice helped right away will be going back in the future ❤

ry
Review №36

Best audio place around. I’ve been doing business with them for awhile now and every time I go back I get more impressed. I just had them put 2 10s in my trunk and It’s jaw dropping how hard it hits. Thanks big time to Kyle and DJ. They will continue to get my business!👍🏼

Sa
Review №37

As a repeat customer we are again extremely happy with the excellent service! They went above and beyond by helping find the lost key fob that had fallen under the passenger seat and somehow got under the carpet. This resulted in them having to remove the entire seat to find the missing fob. To us it was a big deal but to them it was business as usual. Thanks so much to the entire staff! Would highly recommend!!

Ed
Review №38

If I could give more than 5 stars, I would. Terrific staff, knowledgeable and extremely helpful on addressing any concerns.

Mi
Review №39

Wonderful customer service!

La
Review №40

Professional, helpful, friendly, and got the job done, quickly. I now can use my remote starter again!! We will definitely be sending my friends and family to them! Thanks again guys!!

ni
Review №41

Great staff with amazing hospitality. Very time efficient and quality of work is just as good. 10/10 would recommend.

Ma
Review №42

The guy was so helpful in fixing my remote start....forever greatful.

Ja
Review №43

Incredible experience from start to finish. Easy to deal with, easy to talk to, and impeccable work. If you’re as fortunate as I was they might even show off their custom work....ask about the ATV...worth the price of admission alone. I will be going back

Ki
Review №44

Such awesome people, you could tell they genuinely cared about my issue and wanted to get it fixed. It wasn’t about the money, but about making sure I could drive off happy. Will definitely come back:)

Ni
Review №45

After I moved across town, my Sirius XM went out... again. Instead of taking it back to the other guys and getting a ride back home, then getting a ride back to pick it up, REAL Audio was now just down the street from me. Kyle fixed the issue quickly, and showed me why it was happening and how to prevent it in the future. The other guys seemed happy to keep charging me $75 a pop.I took it back a few weeks later to have them install heating in my drivers seat. I was expecting them to say, Well, its a package deal so youll have to get both front seats done. Nope! Instead it was, We can do that!.That was two years ago.I very rarely write reviews, but I took it in to fix a different electrical issue and again they did a great job and again at a great price. Three visits, never overcharged.Experienced professionals, great results, done in the expected time frame, notified me when ready, very reasonable pricing, convenient location, polite/great vibes-- I mean, what more can you ask for?Id recommend this place to anyone.

wi
Review №46

I went in for a simple quick question, and they awnsered and did the work for me in a few minutes. Had other work done by them before fast and friendly.

Na
Review №47

The people at real audio are absolutely amazing. They have the very best customer service and the noticeably try their hardest to help and get you into a appointment. I have gone here atleast once a month for the past year and they are always happy to help. Even when they are busy. I promise you will not be disappointed with their work or their service and attitude to you.

Da
Review №48

Nice place to go for your audio very knowledgeable Price is Right friendly people any owners real good guy

Ja
Review №49

Always helpful! Thanks!!

ty
Review №50

Amazing staff and workers!!! Took my wife and i suvs for remote car starters. They are consistent and care about their customers! Will take all of my business as well as refer and recommend anyone to REAL AUDIO.

to
Review №51

These guys are awesome. You need audio, you need Real Audio....

Ja
Review №52

Got me in quick, did a professional job, answered all my questions and for the best price! No reason for you to check or go anywhere else!

De
Review №53

Before I came to real my system sounded super muddy and nasty. But everyone there was incredibly helpful in helping me get the best option for what I wanted. I’d highly recommend going to them rather than anyone else if you’re looking for the best results for your car.

Gr
Review №54

Great job. Audio sounds great.

Du
Review №55

This review should have been written months ago, apologies for waiting so long. My experience at Real Audio has been an amazing. Kyle and his staff are extremely professional and knowledgeable. They are also very patient when it comes to admittedly ignorant customers such as myself. With the benefit of hindsight, Ive been able to fully appreciate their expertise in the custom audio business. Make no mistake, these people know what they are doing and I couldnt be happier with my experience. The moment I walked in their storefront and met Kyle, I knew I had chosen the right place to install my sound system in my vehicle. Kyles passion, devotion, and pride for what he does is evident immediately. I have never been more proud to support a local business... The entire team loves what they do and it shows. They treated me with respect, and it must be said: Kyle didnt deserve my initial ignorance. I told him my budget and what I was trying to accomplish and Kyle took care of the rest and I couldnt be happier with the end result. I love when people ask me where I had my sound system installed because I relish the opportunity to spread the good word about this amazing local business. Thanks guys for all your patience and expertise.

An
Review №56

Loved what they did to my car my new system is booming all at a reasonable price ill be back if I need more things done very nice and friendly and willing to help if I needed it 😊

Ri
Review №57

Kyle and the guys at Real Audio are amazing. I have been dealing with Kyle and Rich for 30 years. They have always treated me well. There experiance and professionalism is definitely top tier.

As
Review №58

Highly recommend ... Kyle and his team are great!!! Friendly, helpful and knowledgeable staff ... Go see them for your car starter needs.

Ji
Review №59

Offered them $200 to plug a wire in the correct port. Said hes too busy but nobody was even there. Just some child working the counter which was concerning. Dont waste the gas.

Tr
Review №60

The exceptional service, professionalism and craftsmanship is outstanding!

ji
Review №61

My daughters radio needed a trim kit installed. I thought it would be easy, but it was harder than I thought. Kyle installed it in minutes and my daughter could not be happier. I will take all of my work to Real.

Na
Review №62

If the owner asks you if you have sugar daddy thats not the best way to treat the customer.

mo
Review №63

I stopped by and I needed help connecting a heater to my dog crate in the back of my truck and they went above and beyond to get the job done for me and they didn’t even charge me for the work. Thank you guys I really appreciate your help

Bu
Review №64

Awesome advice and very helpful

Cr
Review №65

This review is way overdue..... I bought my son a gift certificate for heated seats for his Raptor this past fall. Kyles guys did such a great job I had them install heated seats in my 2017 Ram 1500 as well. First, customer service was outstanding in both cases, very enjoyable experiences. Second, they did an outstanding job with the installation, it looks 100% factory. Third, here we are in the middle of an Erie winter and I can tell you that these seat heaters work great!!! Only take a minute or two to warm up on high, flip the switch down to low and it is a nice comfortable ride. I would highly recommend Kyle and is group, my experience was 5 stars all the way. (sorry it took so long to write the review Kyle)

Ma
Review №66

I recommend Real Audio to absolutely anyone. someone else tried putting in a system for me & it stopped working randomly, & I took a chance with Real Audio to get my system fixed, remote start put in & interior lights. they kept me up to date on the status of my car & had a lot of patience with another persons mistake. HANDS DOWN THE BEST.

Ma
Review №67

I recommend Real Audio to absolutely anyone. someone else tried putting in a system for me & it stopped working randomly, & I took a chance with Real Audio to get my system fixed, remote start put in & interior lights. they kept me up to date on the status of my car & had a lot of patience with another persons mistake. HANDS DOWN THE BEST.

Ni
Review №68

Kyle and his team at Real Audio are the best !!

Je
Review №69

Real audio provided great customer service and was very knowledgeable! I would highly recommend and I will use again in the future.

Ma
Review №70

Very friendly and honest people here. A few years ago I thought I needed a new remote after leaving my keys in the snow over night, but turned out I just needed new batteries. The staff didnt take the opportunity to sell me something I didnt need. Then recently I got a spare remote in the case I may misplace my keys again. Still friendly and excellent service. I would recommend to any friends or family.

st
Review №71

DJ is the realest. The whole team is super professional and are experts in their work. Although there garage was full, DJ went out of his way to accommodate me and fix my radio right out front the shop. Go check them out for all your audio/ remote starter needs, you will be taken care of. Best in the city.

Em
Review №72

I had a problem with my remote start, and I didnt even purchase it through them...I couldnt EVER get through to Best Buy, where I had purchased it!! Never the less, I gave Real Audio a call and Kyle got me right in upon my availability and fixed the problem!👏💪#APPRECIATED#REALAUDIO

Da
Review №73

Kyle the owner of Real Audio is always helpful to anyones stereo needs . He is hands down the best audio place we have ever had in the tri state area . That is my 35 years of car audio speaking

em
Review №74

DJ is awesome and very knowledgeable between him and Kyle they figured out my issue and then some. It was a great experience and I will definitely be back. It doesnt hurt that they have the best prices in town too!

Je
Review №75

Got my girlfriend’s Jeep sound system upgraded here over the weekend. She loves her Jeep even more because of it!! Some of the best customer service I’ve experienced. Great atmosphere and felt very welcomed in there from Kyle the business owner the couple guys I talked to from the back.

Mi
Review №76

First time at Real Audio was a great experience🤗 Very friendly, knowledgeable staff, I can see why they have such good reviews, I plan on returning soon to add a few other items to my vehicle, highly recommend these guys!!

Fr
Review №77

Im a good judge of character and Kyle is a good person . We need more people like him to do business with. His crew is top notch. Highly recommend them . Audio system sounds great.

Da
Review №78

Service and staff are both amazing! Ill be doing business with them in the future.

Ka
Review №79

Kyle and his crew are amazing!! I took them my 2005 Ford Ranger and they did an amazing job. The bass work is unreal, the lights are sweet, and everything is done perfect! I highly recommend to take your business there!

Ca
Review №80

These guys have been top notch since the day I mwt them at a car show over a year ago. They love what they do and that shows in every aspect of their business from stellar customer service to the best quality installations in the area. Whether its a simple head unit installation or a custom audio system ready to rival a kiss concert, Kyle and the guys will provide you with the best experience you can get and at a price that rivals your neighbors kid doing audio installs in the garage. Cant reccomend them any higher, do yourself a favor and come here first.

Ad
Review №81

They hooked me up! I was having problems with my subwoofer and I brought it to them and they fixed it and made it sound amazing in minutes. The best part was they did it for free didnt charge me at all. Great experience all together would definitely recommend.

Ma
Review №82

Had some questions and only a picture of an issue I was having with my boat. Kyle was able to help me figure out what was going on and hooked me up with what I needed. Really impressed with the level of professionalism and customer service. Would definitely recommend and will be going back for anything I need in the future. Great to have a place like this in town.

Da
Review №83

Kyle, DJ, Jeremy, and everyone here is fantastic. They are very knowledgeable, do great work, and truly care about the customers satisfaction. On top of that they offer great products, and different ways for your install to be truly custom and unique. The years of experience that this crew has is very evident. I already have several other projects that I am looking forward for them to tackle.

s
Review №84

The Real Crew did a real nice job as we walked in at closing time, the Real team fixed my wifes little black Subaru remote start in minutes. Super fast, super kind, the REAL deal.Highly recommended!

Ka
Review №85

As soon as I walked into real audio, I was welcomed with smiles and warmth to the most professional and nicest crew. Everyone was all ears when I was asking them questions and telling them what was going on with my car and I was very impressed and satisfied by the fantastic customer service. Thank you!!

Br
Review №86

Had our truck to these guys to install a double din and a rear view camera. The wiring they did in the truck is borderline amateur. There are FEET of coiled wire hanging under the passenger dash. Once I looked into my wiring behind the steering wheel...I realized just how bad they did. There are sheared wires off of a harness connector... Flush to the connector so I couldnt use it if I wanted to. Im extremely disappointed in the professionals here.

Jo
Review №87

I was working on installing a back camera for my truck and I needed an extra AV cable. Kyle helped me out big time. I will always come to them for my audio needs. Amazing service and a friendly team.

Ro
Review №88

If I could give this establishment 10 stars I would the experience I had there was incredible I took my car in to have Kyle fix my headlight which no other place could figure out how to fix it he was very friendly and helpful and fixed the problem in a timely manner and very very reasonable for now on if I have any electrical issues with my car in the future I will have reel audio take care of it very knowledgeable I will also send everyone I know to them very honest workers

t
Review №89

Ive known these guys for years and now they have a REAL stereo shop that you can feel comfortable going to. This place is great. Thanks

To
Review №90

Kyle and his staff has always been helpful and knowledgeable...great customer service...thanks guys

Je
Review №91

The best in town!

Pa
Review №92

The best audio shop around! Kyle and his team are the friendliest, most knowledgeable, reliable guys around! Whatever you’re looking for- stop in and talk to them first!

Du
Review №93

Very friendly eager to please. Im very satisfied with my experience with the . My new go to for car audio needs

ST
Review №94

Stopped to price a front and back camera and install. Very reasonable prices and knowledge staff. Definitely recommend.

Me
Review №95

Got me in immediately, very knowledgeable, great service! Everyone very friendly! Thanks for the wonderful service! 👍🏻👍🏻

Ro
Review №96

These guys are top notch!I purchased a truck unknowing that the wiring was severely damaged and then brought it to Real Audio to install a custom sound system.They trouble shot the issues and didn’t even charge me for the extra work.All said and done, the truck actually worked better when I left than it did when I brought it in.These guys are above and beyond the status quo and I will highly suggest them to anybody that needs a quality system installed.Btw, my stereo sounds amazing and the amp placement and wiring is very clean.5 stars all day.

Ja
Review №97

Went in to Real Audio to set up a day and time to have Kyle and his crew install a new deck and speakers in my car, which I originally set up two weeks out. I came back in a few days later to see if it could be installed sooner rather than later and Kyle told me to bring it in the next day. So I did and it was finished within a short amount of time! I went to get in my car and immediately connected my phone to the aux cord and it sounded amazing! It was all done for a reasonable price too! Kyle and his crew did a great job! I highly recommend them! Thank you for the speedy service and awesome deck and speakers, it sounds great!

sc
Review №98

The staff is very friendly and professional! They go out of their way to satisfy! We would highly recommend their service to all !👍😊

Me
Review №99

They said we needed to rewire our entire car because the radio quit working. It was just unplugged, they wanted to scamm us out of more money for services not needed, no thank you.

Jo
Review №100

These guys do fantastic work and for a very reasonable price. I had Real Audio install replacement heated seat pads in a 1999 BMW M3 with the very complex Vader sport seats. They did a commendable job making the very worn leather fit and look good on the reassembled seat. They worked quick too and got me in for an appointment right away. I am quite impressed with Real Audio.

Information
49 Photos
100 Comments
4.7 Rating
  • Address:5061 Peach St, Erie, PA 16509, United States
  • Site:http://kylesrealaudio.com/
  • Phone:+1 814-866-7325
Categories
  • Car stereo store
  • Electronics store
  • Home theater store
  • Stereo repair service
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–5:30PM
  • Wednesday:9:30AM–5:30PM
  • Thursday:9:30AM–5:30PM
  • Friday:9:30AM–5:30PM
  • Saturday:9:30AM–5:30PM
  • Sunday:10AM–2PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
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