Good parts on hand. Excellent advisors. Thanks Griffin brothers!I havent had repairs done there yet.

Finally got my Polaris XP1000 HL home!! Huge thank you to Matt Dowling for his great care, attention, and patience with getting me exactly what I wanted! Special shout-out to Zack in service who took care of installing all the extras!

This is an email i sent to Dowling regarding them fixing an issue that was mentioned to them prior to maintenance performed.Sum it up: clutch and rear seal was replaced under warranty and fixed, i guess. Asked to maintenance whole machine and fix concerning issues; all fluids, thermostat housing kept coming loose, slight cranking issue, order a back seat, etc.. bad gas has been an issue with machines lately was what was told to me by service manager. Add seal tight to thermostat housing, or whatever its called, was also told by service manager. From myself to service manager, Heather and mechanic, Replace spark plug, i tried and couldnt get the wire loose so replace it because there is a slight cranking issue. Dont know if any of that was performed because at 26 hours the machine had zero oil in and shut down. Here is the email i edited and sent to the lady in the office, which is edited because of grammar and missing a few and/or incomplete sentences.Trying to figure something out here. The UNI air filter that i installed was replaced by you guys, i guess back to an OEM air filter by your mechanic. Now if it was covered in dust, with 24 hours of driving time, give or take a little, then somehow dust or dirt accumulated in that amount of time to cause oil consumption. How could so much dirt accure in that time span? Speaking with different service techs in the Panama City and Dothan area, along with Morgan City and Houma, LA, they all come to the agreement that the dust should not have gathered in that time frame. It would take a long time for dust to collect on the air filter for the issue at hand to occur.Something isnt adding up here. The time frame is the issue at hand after a maintenance done by Dowling Tractor.Having that UNI air filter being installed by myself, we havent had an issue with oil consumption, ever.One other thing, which was brought to the attention to Polaris, the lack of communication during the whole maintenance issue was not there on yalls behalf. It took three weeks for it to get fixed. The guy that dropped it off, after work was complete, only stated that the spark plug was fouled out and replaced and that was it. I stated at the day i was there to go ahead and maintenance the whole machine. I mentioned the cranking issue to Heather, Darryl and Michael. Nothing was mentioned about the cranking issue after or during work being performed. Not only that, yall have failed to tell me exactly what the compression test states, and the other test conducted, regarding work already completed by yall other that it was below healthy in a previous email.As stated above, the OEM filter yall replaced should not have consumed two quartz of oil in a short time frame regardless of driving conditions unless there was no air filter reinstalled or yalls mechanic failed to complete work.I feel, along with people i have spoken with family and other Polaris and atv dealers, that the responsibility is on yall to fix my machine.The one I sent to the GM last week has not been replied back to. I sent that email a while ago on July 17, 2019 at 3:30ish.Edit: Just received my machine today on July 22, 2019. They delivered it back to my house in pieces. One piece in a box. Clutch cover in the back seat with rusted bolts in it. Piece of plastic over the valve and had gotten water into engine. Muffler disconnected. Drive chain, timing chain, some damn chain, hanging. Brand new clutch has rusted bolts. Etc.. List could go on. I have pics and videos that i would like to upload but not sure how, or if you can. The delivery guy stated they were trying to find the problem, something like that, and left it like that. No one has replied back to my emails about the situation.

I found my chainsaw blade there after visiting lowes

If you want the peace of mind that goes with knowing that the lawn mower, chainsaw, tractor, or whatever you bought from this place can be serviced now or twenty years from now, buy it from this place.

Dropped about a grand on yard tools.. Great service and will buy again.

Lot of people really dont know you work on stuff..u do me good each time I need work. I do till people to go your way. Good service. Thanks

Great place. Great customer service

Very friendly people. Got a good price on my zero turn

Great service, great people!

Great place to do business. They carry the top of the line equipment.

From chain saws to ultimate, decked out, BIG BOY TOYS! For him, her AND ultimate off road, all terrain vehicles for the whole family young and old! If ever blessed, this would be the place to make dreams for Christmas come true. Outstanding customer relations and knowledge abound. Thank you.V.M.

Great sales team. Have been using Dowling for over 15 years.

Great prices.and a great inventory.a wide selection of tractors

They don’t stand behind their products and they are less than truthful!!

The best people I have ever bought an ATV from very EZ I would recommend to everyone !!!

Great store. Great product. Great price. Great people. I highly recommend them for any outdoor power or recreation products.

Really easy place to go, by far the best prices, super easy sales folks. this is my new sxs, tractor, lawn mower place. plenty of stuff to look at if your having a hard time comparing

Best equipment rental around

Awesome

Horrible service!!! Had tractor for over 2 months with no communication. Lied about what was happening after we finally called.

I cant say enough good things about these folks. I had some warranty work done on a saw, and Alisha and Heather bent over backwards to help me, even though I didnt purchase it from them. They now have a customer for life.

Great people, knowledgeable staff, and good prices

VERY helpful....they always have what we need....very knowledgeable personal excellence is the only word that fits

Good service

Overpriced parts their work leads to more work poor mechanics, they break your stuff. Would not recommend.

The Dowlings are the best bought a ECHO edger. Warren was great help.

Great place to buy from and they care about there customers.I will only buy and rent from them

Needs a service kit for my John Deere D140 and mixing oil trimmer string for my edger. I left with my parts in just a few minutes and at a reasonable price.

Overpriced parts, rude customer service from parts counter & work on equipment leads to more work later. Management doesn’t seem to care & that trickles down all the way.

Great service and good prices for quality products

Great people, good service, and good prices

Awesome customer service, makes servicing my yard equipment sooooo easy! Thanks!!

Uquip and customer service is top notch

Great service and best prices for rental equipment

They are all very professional and courteous and quick

Great customer service and work done

Great customer service and products!

Good people to do business with.

Great deals

Excellent

Great

Nice people very expensive and slow getting parts for my tractor in.