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Frank Kent Chrysler Dodge Jeep Ram
305 I-45, Ennis, TX 75119, United States
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Frank Kent Chrysler Dodge Jeep Ram
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Ir
Review №1

Excellent service! Visited this dealership and was taken care of by Billy and Mike. They made me feel right at home during the waiting period which was not much on the purchase of a vehicle. Nice and smooth process as well as the smiles and laughs.Thank you both for making my experience a great one!Irene

Ty
Review №2

Best experience I have ever had. Everyone was nice and friendly. Mike White was very smart and knowledgeable while walking us through the process. Me and my mom were talking and laughing and Mike would join in and have us laughing even more. Russell is just as funny and worked to get us a good price. He was always letting us know what process we were at and things were going and keeping us updated on paperwork. The entire staff makes you feel relaxed and in a calm atmosphere. I definitely will be recommending them to all my friends.

To
Review №3

Called Mike White and about less then 2 hours I had a new car. Staff was great worked with me to get the best price. They did a great job in listening and now to over bearing. Definitely will come back the next time. Great experience 😊.

Sa
Review №4

Mike White was very attentive to our needs and extremely helpful his manager Cruz went above and beyond to make sure our needs were taken care of and we left satisfied!!! Thank you guys for the wonderful service!

Ti
Review №5

Great place to buy a vehicle. Friendly and knowledgeable staff from salesperson to finance. Well worth the drive so go check them out. You will not regret it.

Sn
Review №6

I found the general manager and service team to be an excellent source for repairs and purchases. Michelle, Gabby, and James are exceptional at communication and very pleasant to work with. We recently had a repair on one vehicle and leased another.

El
Review №7

I had a very enjoyable experience today buying my truck. Mike White did an excellent job handling the sale and answering my questions.Thanks for excellent service.E. WilliamsTyler, Tx

Wi
Review №8

Outstanding sales team. I’ve bought 6-7 cars/trucks there over the last 20 years. By far this is the best experience I’ve had. Shannon Biddy has been rock solid in support and getting what you want. Gary Walker, the new GM a man of his word, high integrity. He got my truck that I ordered out of order purgatory, and got it back on track to being built/delivered in record time. He also worked hard to get me the best rate and terms for my purchase. Again, this is the best experience I’ve had and look forward to purchasing other vehicles from the team at Pegasus Jeep, Dodge, Chevrolet and Ram.

Na
Review №9

I wouldn’t recommend to my own loved ones.

Ly
Review №10

I had an outstanding car buying experience here - everyone went above and beyond to make sure it was easy and enjoyable! I highly recommend this dealership - I Iove the people and I love the Jeep!

Za
Review №11

Worked with Mike White. Easy to work with. Brought the car to our home for test drive and to sign papers. All good!

La
Review №12

100% recommend! Trenton exceeded customer service expectations, and the management team and everyone that helped me into my new car were friendly, knowledgeable, and helpful. They made the car buying experience easy, and I’m grateful I found my new car here.

Bo
Review №13

Michelle is the most caring service department person I have ever met. Goes out of her way to make you feel safe again. She deserves the best award Pegasus offers. That is how special she is. Thank you Billy for being so kind in finding me another Bikini Pearl Mermaid to beach bum in.

Sw
Review №14

Had a great experience looking at two of there diesel trucks used. Okay price but I wanted to haggle and get a lower price that worked for me. Not that it was out of my budget but just knew what I wanted to pay. Wasn’t willing to deal in a lower price at all. Told me they had 7 people waiting to buy which obviously wasn’t true. This was on a Friday and come the following Tuesday they lower the price online $1100 and I sent them a request for lower price and proceeded to tell me they can’t lower the price than what the internet shows plus expensive tint for 499.99 and Bedliner 699.99. Sorry y’all couldn’t work out a deal for me. Thanks and god bless.

An
Review №15

Great experience, friendly staff and wonderful customer service. Looking forward to many great years with Pegasus!

St
Review №16

Mike provided excellent service with our new car purchase.

Me
Review №17

The team at Pegasus CDJR was amazing and adapted perfectly to my needs while buying my new Jeep Compass. They didnt blink an eye about working with me remotely via email and text as I dont have time to go in person or spend on the phone. They worked great with me and even delivered my car to me. I highly recommend working with this team, theyll do everything they can to work with you to you what you need.

Pa
Review №18

Alan was awesome to work with. He worked hard to find a vehicle that would fit our needs and budget. We would highly recommend Pegasus.

Aa
Review №19

These guys were so awesome to work with! I love my new truck. Mike, in sales, and Kurt, in financing, were so helpful and made the process so easy, start to finish. Will recommend them to everyone!

Sa
Review №20

Just purchased a 2021 Jeep Renegade Latitude from Pegasus. Mike and Kurt helped us with our purchase and they were great. They werent pushy and was very upfront and transparent with information we asked for. If you are interested in a new vehicle, head to Pegasus and ask for Mike White or Kurt Stalnaker.

Er
Review №21

Alan Vestal made this the best experience. I came home in my dream jeep. Never felt pressured or harassed. Great group of people in Ennis.

W
Review №22

Dani listened to what I wanted and matched me up with exactly the right vehicle at exactly the right price. The online deal didnt change at the table, with transparent pricing and open communication. No pressure tactics, no over-selling, just customer service top-to-bottom. The whole team was great.

Ci
Review №23

Happy happy true happiness mike white and Nino were wonderful extremely satisfied with all aspects will definitely trade here only in the future thank you so much for a kind and very sweet staff someone did a great job hiring mike white good job

sa
Review №24

I had an excellent experience here. They answered all of my questions and gave me a great deal. I was in and out and satisfied! The staff was great!

Er
Review №25

This dealership is awesome. My whole experience from start to finish was beyond excellent. Very helpful and knowledgeable salesmen and most of all the General Manager was the best. I highly recommend doing business with them

Gr
Review №26

Mike White and Nino were great! Friendly and knowledgeable answering all of our questions. Drove away in an awesome corvette guaranteed to make our friends envious!!

Ha
Review №27

I had a great experience at this place. Billy helped me get the car of my dreams I would recommend going if you need a vehicle. They are very nice and helpful.

Ja
Review №28

Justin was a pleasure to work with, highly recommend giving him a call if you are in the market for a Dodge, Chrysler, Jeep or Ram!

Ha
Review №29

Wonderful, knowledgeable and kind staff! Definitely recommend this dealership

NO
Review №30

I bought a lightly used 2019 Ram from here and the experience was very pleasant. My salesman Roel was courteous and professional throughout the entire experience. Im very pleased with my new (to me) truck and the service I got from the staff. I highly recommend this place!

t
Review №31

Pegasus was great. The jeep was priced well below any in our area. It was worth the drive. My husband and I are very happy with all of the associates that helped us in the jeep purchase process.

Je
Review №32

Very happy with my Durango. Thank you for helping me get my dream car. Service was great. Will definitely be back. Thank you Mike white!

Di
Review №33

Bought a van from Pegasus I saw it online and called Pegasus, Billy answered and got us a great deal and went through the whole proses smoothly! Thanks at everyone that helped especially Billy!

Ja
Review №34

I had a GREAT experience here! Bought my first new car and they made it as easy as possible! If you’re looking for a car go see Heather!

Wa
Review №35

Mike and Mini at Pegasus were wonderful in helping us purchase our very new dodge! If youre looking for a new vehicle, head over there and ask for these two! They are wonderful! Thank you guys!!!!

Br
Review №36

Wonderful experience Mike Wyatt was fast friendly and helpful! We will definitely be a repeat customer!!

Se
Review №37

Mike and Abraham were a pleasure to deal with. Had my truck ready to go!!!

Av
Review №38

Ronnie Hedge did a great job helping me. He didn’t seem like your typical sales person. Easy going, didn’t blow smoke up your back side. He got me fixed up with my new pickup. Took a while getting out of there. They were busy and only have one person in the finance department. Don’t get me wrong, she did a great job but they really should have one per dealership. Anyway. Go see Ronnie when you want a new truck! He’ll fix you up!

Sa
Review №39

Reached out to Mike White about inventory, he found the vehicle we were looking for, had it delivered to his dealership by the next day and we went in for our appt. We reviewed all of the features, did a test drive and checked out. Price was great for what we got, the vehicle is loaded with features. Thank you Mike for helping us get into an amazing vehicle!

Gr
Review №40

Purchased my last two trucks from here. Friendly staff and good prices. I live in the Austin area and don’t mind traveling to Dallas area for better deals and better service. I highly recommend this dealership.

Ju
Review №41

I bought an used vehicle with about 60,000 miles as-is, but my check engine light came on WITHIN the first 30 days & I couldnt come in due to my work schedule. They will not make the repairs because it is after 30 days but before my first actual scheduled payment. I wouldnt recommend this dealership to any loved one of mine.

Ty
Review №42

Not only did my salesmen Mike make this purchase flawless with me being 2 hours away but the finance manager Nino made that side of it super quick! Can’t thank these guys enough!

Ke
Review №43

The best car buying experience of my life thanks to Mike White and Nino. Thank you all!

La
Review №44

Mr. Mike White along with Justin Simpson were two amazing people to work with. They helped me get into a 2021 Jeep! Ask for THEM!

Ma
Review №45

They took their time and made me feel comfortable about my purchase. They stayed after hours to make sure they went over all the details about the car.

Mi
Review №46

Very friendly and willing to work with you on prices 👍

Ma
Review №47

Justin helped me quickly and efficiently get the best deal on my car!

Ch
Review №48

Mike White is awesome!!! He got me.in my dream Jeep.

Na
Review №49

The best car buying experience we had billy really took care of us!

Ja
Review №50

Michelle and David were so nice and helpful. We were stranded and David helped us when we had to have our truck towed after hours. Michelle was super helpful figuring out the truck problem, picking us up from the hotel, and getting us back on the road quickly. Would definitely recommend your location.

Fr
Review №51

Billy is the best. Went out of his way to help. Will refer him to anyone.

Ra
Review №52

My experience at Frank Kent was awesome! My car salesman Alex Flores was such an amazing help. It was my first time buying a vehicle and he really helped me figure out everything and made sure to put me in something I LOVED! He was very kind, knowledgeable and had great customer service! To anyone who’s looking to buy a vehicle go to Frank Kent and ask for Alex Flores! Highly recommend!!!! 10/10 Love my car and will be going to him again for my next vehicle!!

Br
Review №53

Just bought a promaster city and they helped me with the best deal and got me in and out. Shout out to Mike for all the leg work getting the deal done.

Jo
Review №54

YesMichelle Robertson was amazing. She went out of her way to get my service done. They were super busy with customers and some how they always manage to take care of us. It is amazing what that place can get done being so understaffed and under budgeted. (The place looks like it belongs in oak cliff.......but you get park place service) seriously spend some money to make that place look nice like the staff you have deserves!

Ja
Review №55

Went in to find out some information on pricing and rebates on Dodge Ram trucks. This was the third dealership I had visited. The first two dealerships did not leave a good taste in my mouth, either pushy or just ludicrously incompetent on the rebates that were available. I was greeted by Alex who was a very open friendly person from the start (even though he is a Eagles fan dont hold that against him). We worked my trade and I was shown and taken on a test drive of several trucks. The whole process took a few hours, but and here is the real difference with this dealership, they were a genuinely fun two hours. The gentleman who shepherded the deal through the process was honest, and trustworthy. I never once felt like he was being evasive dishonest or any of the other adjectives typically related to car salesmen. I really in all honesty felt like they wanted my business and were willing to do exactly what it took to make it work. When I entered I told Alex what I could afford and what I wanted to pay, and they worked to make that happen, when the payments were a little high we talked it over and were able to find the common ground we needed. To be honest, this is the first dealership where I felt like I was a partner in the car buying experience, there was a genuine back and forth of information, and balancing of needs and desires. Well done Frank Kent, you made a customer for life.

Ch
Review №56

They were great!! Pretty smoothe prosses. We love our new car thanks!

Ki
Review №57

I had the best experience buying a new truck. Mike White went above and beyond for me. They truly care about their customers and want to get them the right vehicle for them. I will definitely buy for them next time as well.

Vi
Review №58

**** ASK FOR ALEX FLORES ****If you are buying new or used ask for Alex Flores! I highly recommend seeing Alex if you want a sales man that is going to listen to your needs/wants making the buying process so much easier. Alex is kind, charismatic, understanding and has a phenomenal personality.. THIS IS WHO YOU WANT. Alex Flores makes car shopping much better than it is which is hard to find. If Im buying from anyone its him. Thank you Alex for being different than your average salesman!10/10 recommend!

Al
Review №59

Super easy experience with a friendly staff!

Ka
Review №60

I have been to this service department previously for oil changes and didnt have any complaints. Today I took my vehicle in to have an issue looked at and it was a very different experience. When I walked in there were 2 women in the area. Neither greeted me but looked at each other to figure out something. Guessing whose turn it was. I dont know and it was very off putting. I stated what I was there for and expected to be checked in right then but no, instead, the other girl asked me if my car was locked and left. Once she came back then she began the check in process. When I was about this because it was very uncomfortable not knowing what was going on she told me they had to get the vin number first to enter in the computer before they could do anything else. This was completely opposite of my previous experiences and in my opinion totally unnecessary. But if they had at least greeted me, explained the process, and acted like they were happy to help, it would have made me feel much better. I had issues with this location during the buying process which is why I drove 1.5 hours to the Fort Worth location because the staff there is SO much better and know how to make you feel like your business is valued and appreciated. Luckily my issue was very minor and did not take long to fix. Will make think next time if I will make the longer drive to get a better experience...

Be
Review №61

Salesman Glen Anderson is the best salesman Ive ever seen. Once you visit with him and you tell him what youre looking for all you have to do is sit back. He pictures you and the car, truck with your personality. The color is perfect. Hes strictly business and you leave happy with a smile on your face. He stays in touch to see how you and and your vehicle are doing. I love my new Jeep Renegade.Thanks Glen Anderson.

Sa
Review №62

Our experience was amazing, our salesman Alex was wonderful, every friendly. He listened to what we were looking for and got it done. The whole process was great. I love my new car! My family and I definitely recommend going to Frank Kent in Ennis if you’re in need of a new car. Stop by and see Alex, he’ll take care of you.

Ya
Review №63

••••Ask for Alex Flores•••When I went searching for a new car, I wasn’t sure exactly what I wanted. I saw a few cars but I wasn’t sure if they were exactly my style. Alex was very helpful with that. He looked through multiple cars and showed them to me until we finally found one that I knew for sure, that I wanted. He’s very hard working and makes sure that that his customers are 110% satisfied. He also makes sure that you do not leave me dealership with any questions unanswered. My experience overall was great.

re
Review №64

I highly recommend Michelle in the service department. Amazing person to deal with for your auto service needs. She always gets the job done right. Great customer service.

Ka
Review №65

Went to see about a new Jeep and service was great! One person really stood out though. Bradley Smith was so attentive and knowledgeable about the vehicles and their features, answered all of my questions, and helped me find not only a Jeep that I love, but also one I can afford. That kind of service is one of a kind and I can not say thank you enough. I highly recommend him for anyone looking to buy or sell. He will not steer you wrong.

Am
Review №66

I have been going back and forth on getting a new SUV for a while now. I did lots of research online and decided I was going to go test drive a few that were on my list to see if I could narrow it down. I was greeted by Glenn Anderson with a smile and a hand shake. I told him what I was looking for and he was so patient and kind with me. He took the time to let me look and test drive several of the vehicles. I told him that he had to Wow me with a vehicle AND with the price/payment side of it. Once I drove my fully loaded Jeep Grand Cherokee, I knew that was what I wanted. All he had to do was make it work in my budget. And he did!!! Easiest and quickest I have ever bought a vehicle. He did not haggle with me and was very up front and honest! I highly recommend Frank Kent Dodge in Ennis and of course, my favorite salesman Glenn Anderson!

Jo
Review №67

The service department was awesome on talking care of my 3500 Ram Truck. Big Ups to TJ for keeping me totally informed on my truck. Thank You!!!

Da
Review №68

Ronnie h and the manager were awesome. They helped me get into a new vehicle and had a good time doing it. I recommend them to anyone whos looking for a new or used vehicle.

An
Review №69

Was looking for a vehicle for my kids and I for a very long time went to a lot of places and did not find anything I loved . Received a call from Alex Flores to schedule a appointment to look at some cars. His customer service was spectacular. He made sure that i did not just get a car that I liked but one that i loved which is very hard to find in a car salesman now a days. . He even made sure I didnt wait long for my vehicle. I love my Ford Limited and everything about defiantly will go back I refer anyone if you are looking for a vehicle to go to Frank Kent in Ennis tx and if your looking for a Vehicle that you not like but love ask for Alex Flores to get immaculate customer service. Thank you Frank Kent and Alex you guys are a blessing

TH
Review №70

Never thought over two years ago that I would become a part of the Mopar family... Thank you guys so much and I will return for a R/T!!! (BUT IT HAS TO BUT TORRED...LOLLL)

Yv
Review №71

Mike White is the best! My husband and I went in looking for a specific car to fit our budget with very small hopes that we could get the brand new car that we actually wanted. Mike got us the car the we actually wanted, brand new, in our budget with no problem. Thanks Mike!

Jo
Review №72

I called Frank Kent because I wanted to trade in my RAM truck and I spoke to Glenn. He was extremely helpful with going over the different trim packages to help find something in my budget. We narrowed it down to a quad cab RAM truck AND I definitely look forward to stopping by in the near future to finalize the deal. I recommend Glenn because he was very thorough and knew the ins and outs of the inventory and he’s very courteous and helpful.. Go see Glenn.

Gi
Review №73

Great experience! George went over and beyond to help us get into the car we wanted. If you are ever interested, contact George Reynolds! He’s the man!

Ma
Review №74

I really appreciated how courteous and attentive the staff was even though they were so busy. It was my first time here and I will definitely be coming back. Honest and don’t try to sell you repairs you don’t need.

Br
Review №75

Bought a Jeep Wrangler Rubicon June 10th and could not be happier. Was a great pressure free sale and Billy was great. Will be looking for a Jeep Gladiator soon we like our Jeep so much and know who to call. Thanks for the great Experience.

Le
Review №76

Great experience! Alex Flores walked us thru the whole process. Very professional and great attitude. I was was very happy with the car i got and affordable payments. Awesome car salesman! I would highly recommend Alex. I will be buying another vehicle from him soon.

Ve
Review №77

Alex Flores did an AMAZING job finding the car that was PERFECT for our family. He was patient and explained all the ins and outs of financing our very first vehicle. Would definitely recommend and well be back again when were ready for our next car!

Me
Review №78

I purchased a new vehicle last summer. I worked with Glenn Anderson. He was so attentive and helpful that I had him look for a vehicle for my mom. She had special needs so not just any vehicle would do. Again, Glenn put in extra effort to address my concerns and find the perfect vehicle. So 6 months later, I purchased a second vehicle. This has now become my preferred dealership and Glenn is my go-to-guy.

Er
Review №79

My experience at was one to remember here. Tracy Johnson was one of a kind, she did everything she could to get me the best deal and to get me approved at the best interest rate . If your looking to buy and you want the best treatment and customer service please ask for Tracy... When I left there I not only had a car I had a friend.

Ro
Review №80

Everyone treats you with respect and ready to help each time I come in to get my vehicle serviced

Da
Review №81

Friendliest sales people.Great inventory.Excellent place to work and shop.Fk is a refreshing change from previous ownership.

Po
Review №82

Called for information about truck for my 80 year old dad a truck. I had lots of questions. My dad recently retired. Shortly after retirement his truck was stolen. Now Im tasked with finding a truck that he will love and can afford. After speaking to Glenn I learned that Frank Kent Ennis would be the logical source for my dad a truck. He can work with my dad to get a zero down payment, awesome monthly payments, and a practical truck that he will love. Im glad I was able to reach Glen. He was more like a friendly voice on the other phone rather than a high pressure salesman. I have purchased yet, but Im confident when my dad drives the truck we will be moving on it fast.

To
Review №83

Mike White helped us find an affordable vehicle that fit all of our needs. Thanks to Mike we will be leaving with our first brand new 2020 Jeep Renegade. If you need a sales professional who cuts straight to the chase and gets you exactly what you asked for at a good price go for Mike White!

Sh
Review №84

Very friendly staff.. They make you feel at home. Plus got my brand new jeep from them

sh
Review №85

Very nice reception. Went over everything on my ticket. Answered all of my question. Quick service

Ch
Review №86

I had been looking for a very specific car for a few years. When I was finally ready to buy I found one at this dealership online. It was one of a few in state.. The online price was about 400 above the estimated value according to the website it was on but I called and asked and they said they were willing to negotiate. I live about 3 hours away so I scheduled a visit just to see the car. I wasnt in a hurry and I work alot so I had to schedule the visit a week after the phone call. The salesman called me repeatedly asking me impatiently when I would be there as if I was on his time. Then when it was finally time to come down, I was just leaving home he calls me and states someone else is on the lot about to buy the car and I need to hurry now. Which clearly was a lie because that car had been on that website for several weeks before I even called. I really didnt appreciate such unprofessionalism and outright lying.My husband and I arrive. I always finance through my credit union. My loan officer noted the car priced above value according to their estimate guy. And asked they bring the price down or they couldnt finance. So the salesman brings out a paper listing the pricing on the car. I immediately notice it lists leather seats. The car has Dodge houndstooth cloth, NOT LEATHER . I argue this with the sales guy. This accounts for the price variance. He tells me they are the same thing. I know they are not. Nor are they priced the same. He actually gets aggravated and refused to budge on the price. Then he states their online prices are supposed to be set in stone and Hassel free. Despite the fact I was told on the phone they would negotiate. And the Despite the fact they were clearly being dishonest about features the car did not have to justify overpricing.I shouldnt have. But I go ahead and buy the car trying to overlook the red flags. Its program so its got a couple of flaws. That were listed in the sales paperwork. Get the car home. And remove the front plate and Theres a huge chunk of paint missing. Which wasnt disclosed. They covered with the damage with temp plates.Needless to say I will Never buy another car from this dealership. Ive been driving dodges for 20 years and have never dealt with so much nonsense to buy a car. The amount of childishness and dishonesty and The bratty salesman made for a terrible experience.

Ma
Review №87

Mike white and nino were awesome

Ab
Review №88

Fantastic customer service! Our salesman, Avery, was great! He listened to what my husband wanted and needed, and delivered. No pushy sales tactics or gimmicks, and we were able to get my husband the truck he wanted within our budget. Every team member we interacted with was kind and genuine, we will definitely be coming back!

Ed
Review №89

The customer service was wonderful. It was easy to schedule an appointment and Michelle did a great job of making the warranty claim process easy and quick.

Bh
Review №90

Mechanics are slow and overworked and service is awful. We just wanted a simple tire change and it took close to 2 hours. Pitiful

YE
Review №91

These guys were great.. Bradley was my sales rep and he went over and beyond to get me the best deal he good. long story short i bought the jeep and couldnt be happier. THANKS BRADLEY !

da
Review №92

Service department knows there stuff. Great job they do.

Co
Review №93

Quick and painless experience that ended up with my wife getting a new car that she loves! Very nice people and they appreciate our Veterans. Mr White is a great guy to do business with and it shows that he truly cares about his customers!

Te
Review №94

I had Bradley Smith as my salesman. Very polite very respectful. His knowledge of the vehicle I bought was spot on!! I bought a Ram 2500 Diesel my first Diesel. He was very patient and kind reviewing Every detail of the truck. If your looking for a Salesman he is your guy!!!

Jo
Review №95

Excellent service at a great price.I found a exceptionally friendly and helpful staff. Work was done in a timely manner and the price was right what they quoted. Will definitely come back again

Ni
Review №96

Erica gave me the best customer service I had from someone In a long time. She was helpful and very nice and worked 110% for me to get the car I really wanted. I will definitely refer her to future customers In the future!! 🙃🙃🙃🙃🙃

Ma
Review №97

I guess we will see what happens got the truck had Saturday drove it less than 15 miles piece of bed liner plastic blew off while driving, parked it cause they was closed by then, power steering pump has major leak in my new concrete driveway and if I had known the bumper was banged up as bad as it was I wouldnt have gotten it, I am trying to keep business local so guess I see what happens

Ju
Review №98

We had a great experience here! We recently purchased a 2019 Ram 2500 and couldn’t be happier. Billy Minter handled everything superbly and we would highly recommend this dealership!

Vi
Review №99

Mike White was so helpful and kind! We enjoyed spending the afternoon with him and he worked hard to help us get a vehicle in our budget. Very friendly staff and nice location!

Am
Review №100

ZERO STARS!!!!!My boyfriend saw a price online of 51,900 on a truck so he inquired, called and spoke with two sales reps to make sure it was correct. They even emailed over the paperwork regarding it just to make sure. While he is on the phone with the manager they said it was a mistake and showed 53,700 on his end. My BF took a screen shot showing them it was indeed 51,900 online. Instead of making it right and choosing to honor what was said to him THREE TIMES and showed online. And on the paperwork they told him it was 53,700 they didn’t care they made a mistake and then had the audacity to ask him why he didn’t come in last week when he initially saw the price online and saying they would have honored it last week if he would have come in but they can’t honor it now. How does that work Frank Kent? I have never experienced such terrible and down right shady customer service. I understand people make mistakes but make it right. This is ridiculous. Even with it being cheaper at 53700 than other places we will take our business elsewhere that’s not shady and willing to own up to their mistakes rather than change the price online and say it never happened. Downright WRONG!!

Information
78 Photos
100 Comments
4.3 Rating
  • Address:305 I-45, Ennis, TX 75119, United States
  • Site:https://frankkentcdjr.com/?utm_source=GMBlisting&utm_medium=organic&utm_campaign=website
  • Phone:+1 972-437-8154
Categories
  • Chrysler dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Dodge dealer
  • Jeep dealer
  • Ram dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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