Premier service and rare exceptional knowledge of the Industry. We are very fortunate that Oakwood Pool & Spas is located in Enid, OK. More business assures they will stay here. Five stars is not too few!
Oakwood Pools is always efficient with everything we need! Great business!
Always good honest advice. I’ve gone in and left without a purchase because they said I didn’t need anything. They even stopped by my house after hours to help. Highly recommend.
They do a good job of analyzing your water to sell you chemicals, but forget trying to get any repair work done. Their scheduler is incompetent and their repair technicians don’t really seem to care. “We will get to you when we can” is their favorite line. It took 4 phone calls over 2 months just to get them to come look and diagnose the issue. Once they finally came out they said it was a heating element and a topside display. Since the time they diagnosed these issues, I had to call them to find out what was taking so long to get the repair complete…only to find out that 1 of the 2 parts was on back order. I told them that was fine and to just proceed with the repair they could complete - which was the heating element they had in stock…but again, the scheduler said “It’ll be about 3 weeks before we can fit you in.” Okay, that’s fine. Not surprisingly, though, they never showed and never called. That was months ago.
They always have the supplies I need and the customer service is great. Carl helped me understand my pool service needs. Dont hesitate to call them.
They are very friendly and knowledgeable. Always have the items I need, in stock.
Scott and his family are very courteous and knowledgeable when I need help with my pool or hot tub. I have been going to Oakwood Pool & Spas since 2014 when I bought my spa and have had no problems. I bought my pool from another place and had problems with them, Scott helped me with pool and has since then. I’m so glad I have them to help me.
Great workmanship and did a great job. They put in a new liner for my above ground pool. Very friendly
After a challenging time of COVID and weather the time was finally here to install our new liner. The crew at Oakwood pool and spas were outstanding! It looks amazing!!
Always very helpful and very knowledgeable. Great locally owned business.
We had a pool emergency during the below freezing temps. Oakwood was quick to come out and help. Very thankful for them!
My wife and I searched for some time looking for a hot tub. We talked with many businesses and ended choosing Oakwood over several businesses who were closer to us. When we made our purchase there was a shortage of hot tubs due to the government shutting down private businesses over COVID-19. Most of the places we visited around Tulsa and Oklahoma City were charging a premium due to the high demand and shortage of spas. I called Oakwood and dealt with Scott. He was very accommodating and the prices he quoted me reflected his honesty. Everyone at the store we dealt with was terrific and they delivered/setup our hot tub to us even though we were quite a distance away. After speaking with several other dealers in the area, I cannot recommend Oakwood enough.
Wonderful customer service! They were very helpful and informative when helping us choose the right spa for our family. They delivered it toour backyard and stayed until it was fully filled and set-up to walk us through everything we needed to know to maintain it. They will definitely continue to get our business!
After physically driving to every pool and spa place in Enid, and price compairing, this place has the best prices. Ive been going here for years.
I now own my first pool, and there’s a lot to learn. Luckily, I have Oakwood Pool & Spa in my corner. They talk me through the results of my biweekly water test, educate me on tasks that I can save money on by doing myself, and never try to push the more expensive solutions. Oakwood staff is knowledgeable, polite, enjoyable to talk to, and has never told me to, “just google it.”
Oakwood Pool & Spas has always been very professional and helpful in opening and closing our pool as well as routine maintenance. I haven’t had a green pool in years. I take a pool sample in about every 2 weeks through the summer and they tell me what to add. They make keeping my pool beautiful very easy!
We just bought a pool. We have never owned one before so we have no idea what we’re doing. I went into Oakwood pools yesterday to get what I needed. I expected them to try to sell me a bunch of nonessential things like most places do. However, they did not do that! He was very nice, patient, answered all my questions and thorough. He naturally gathered up the cheapest products they had instead of trying to sell me the most expensive. Respect earned! These guys are my pool guys from now on. I didn’t expect anything less after all the good things I’ve heard about them. You won’t regret choosing Oakwood pools!
Great people!!
I look forward to having Oakwood here once a week to keep my pool looking crystal clear. If you’ve ever had a pool, you understand what I’m talking about. Great service and reasonable prices.
Extremely good service and professional.
Great place to find parts for your Green Egg or if youre in the market for a new grill all the employees were helpful and polite.
Scott and Oakwood Pools are wonderful. Always professional and timely if I have any issues. I’m so thankful for their service.
Scott Miller at Oakwood Pool and their entire team are fantastic. It was the best decision I ever made with respect to our pool maintenance by choosing Oakwood to service it. They are knowledgeable and professional and always answer my questions. My pool looks outstanding.
Good customer service, friendly people, and very helpful.
Scott and his crew are true professionals. Ive been very pleased with their service as well as promptness to address any issues Ive had. They definitely know what theyre doing and I highly recommend them to anyone who needs help with their pool or spa.
I have been all winter with out our hot tub! I have called several times and Scott was going to drive up and work on it promising several times, I will be there and never show up! Hot Tub still not working.
This place is just great. I almost dont want people to know how good it is.
Oakwood Pools did a great job opening my pool. It has been 2 years since my pool was last opened. They did a great job cleaning and making it look great!
I’ve used Oakwood Pool and Spa for several years now and could not be more please with them. Anytime I’ve had an issue they have always been very quick to get us back up and running. I would recommend them to anyone who has a pool.David Mason
Scott was very informative on the selection of my Tub, he and his crew were professional, on time, and provided a fantastic all around purchasing experience. I will recommend to everyone.
Staff was extremely friendly and helpful! Will definitely use them for my pool maintenance!
Great people that are very helpful. They keep our pool crystal clear. Definitely worth the money. There product works immediately and does mericals for our pool. Keep up the great work Oakwood.
They came and fixed the problems, Great service, great people. Thank you all!
Oakwood pool and spas is a beautiful pool retail store that also sells pellet grills and many other things for your outdoor living. I love the staff here and they are very knowledgeable. I would highly recommend them.
Scott and his crew are the most knowledgeable and dependable pool service company I have found. In an industry whos technology is advancing rapidly they are always familiar with current equipment. I highly recommend them as a retailer and a wonderful resource.
Great deal of knowledge and very helpful. Need more businesses like this in Enid.
Lousy service after the sale. Had issues with a hot tub I purchased in April of 2014. I called them May of 2015 and was told I was on the list. After several phone calls and 3months later (August 5th) they finally fixed the spa. Dont waste your time. Scott is a good guy who cannot keep track of anything and his employees who are his family are rude and arrogant.Update to the response: the ticket should have been opened in May of 2015 small leak no worries at that time. June of 2015 it was June that I contacted the store due to the pump leaking more. All in all it was around the first of August before the spa was completely repaired. If you recall--- after the pump was replaced you or your son had to come back out to wire the tub in correctly,,, as it ran only on two speeds. Also my wife was arriving at the house on the initial repair when she met the technician at the drive he took off without saying a word to her. I know this was not Scott. I will say Scott is a Good hard working man unfortunately he is only as good as the people working for him. I fully believe that if I had not started calling a badgering the tub would not have been fixed when it was. I would love to business with this store I believe in local whenever possible. After poor communication and being treated very rude in the store I dont think that ll be back.
I have had the pleasure of dealing with Scott and Cherish ever since i moved here. Theyre both a pleasure and their pool and water knowledge is top notch even for the first time pool owner that I am.
Very friendly people. They always answer all my questions and keep my pool sparkling! I personally wouldnt go to any other place!
Scott, Cherish, and the entire crew have been extremely helpful to me in learning how to take care of my pool. I appreciate their in-store service as well as them dropping by to assist me when and where I need help.
Very disappointing service. Waited for 20 minutes for someone to come talk to me about grills. One employee greeted me very quickly and told me she didnt know much about the grills and asked if I could wait min. 2 other employees walked through the store and didnt acknowledge me. I waited while 2 other customers walked in and went to the counter and got help. I finally left after being the only one in the store. I was ready to buy today too.
They were very helpful.
Great service! Friendly and helpful.
Oakwood Pool and Spas put in a new liner for us and we love it! They take care of us when we need them.
Great company, good personalized service.
Great people to help you with you hot tub supplies.
Had the product
I like everything and everyone.👍😊❤️
Great place to get a pool sample done.
Great place for a pool or hot tub!
Very knowledgeable and helpful. Would definitely recommended.
Purchased a new hottub showed up when they said they would no problem Thanks
I had a interview here.
Good
Got answer I needed
Good experience
We had an extremely busy year and our pool was very neglected. Oakwood Pool and Spas swooped in and saved the day. They turned our green pool to blue and came by every couple of days until it was able to be closed. They did an awesome job! Thank you!