Very prompt and professional service from ordering through installation. I would highly recommend Quality Carpet for any and all of your flooring needs.
Very satisfied with the service. The guys do a great job. Kyle was able to squeeze me into his busy schedule to make it happen.
Working with Kyle and his team of professionals was the best decision we could have made for our flooring needs. They installed a LVP flooring through our kitchen, dining and living rooms, as well as installed new carpet in both bedrooms. From the selection process all the way through to the complete installation, these guys do it right! I cant say enough nice things for Kyle Ebersole and his knowledge, professionalism and general kindness through the process.If you are trying to decide on who to use to provide and install your flooring.....one answer.....Quality Carpet & Flooring!
Buying flooring at Quality Carpet Outlet was a great experience. Cindy and Kyle were knowledgeable and helpful from choosing flooring, to measuring for the job, and following up after the installation. Great customer service. J and George (JW Commercial Flooring Corp) started and finished our install in a day. They were friendly, skilled, on time and a pleasure to have in our home. The owners of Quality and their team do a first class job!
We were in a hurry to get carpet before we moved into the condo. Cindy came out to measure in a timely manner, we ordered the carpet. Thank God it was in stock, and it was laid within 10 days. It looks 100 times better than I did on the sample. It’s really stunning and I’m very pleased with everything.
Quality Carpet Outlet just completed replacing carpet for us. It was such an easy process. We love our new carpet. The installers were very professional and easy to work with. Thank you to Nichole and Blaine . We love our new carpet!
I shopped around the Venice and Englewood area and found the selection, quality and customer service at Quality Carpet Outlet to be superb. They offered a lot suggestions and support when making my selection for hardwood replacement of our carpet in 3 bedrooms. They were accommodating when scheduling the install. The installers were knowledgeable, skilled and extremely friendly. They even helped to place area rugs under our beds in our rooms before they replaced the furniture. I would definitely use Quality Carpet Outlet again and recommend them to anyone looking to install new flooring.
We needed to make some flooring decisions in a hurry when putting a house on the market for sale. Kyle understood the time constraints and was great to work with. My parents had used his company previously and were also very happy with the results!
With so many flooring store options in the Englewood, FL area, we feel beyond blessed that we were referred to Cindy Chaney at Quality Carpet Outlet. We wanted to replace the carpet in our two guest bedrooms with some kind of wood flooring. Cindy helped us choose just the right floor for our situation. She even came to our home herself and measured. We are very pleased with the price and the installation went smoothly. The installers were professional, nice, friendly, and very good at what they do. We highly recommend Quality Carpet Outlet for all your flooring needs. We sill definitely go back.
Welcome to the best hometown family owned flooring store! Fair pricing, great customer service, amazing installation, clean job site. This should be everyone’s choice. No need to go to a big box store. They were able to install in days. They have a wide range of choices. You will not be disappointed!Thank you for a job well done.
Great business, prices are pretty good. Nice seceletion
Quality Carpet Outlet did a great job on our bathroom and office flooring projects. Cindy and Blake were very professional in setting up and executing our renovation plan. They started and finished both projects on time and provided us with excellent flooring choices for our needs. I would recommend them to anyone with business or residential flooring needs.
Kyle was great to talk to, came out to my house quickly and was able to get the flooring and installation booked in a very quick timeframe. Jay, the installer they used was great to work with and extremely knowledgeable. I would highly recommend this company to anyone!
From first visit to installation Quality Carpet provided superb service while shopping for carpeting for our bedroom. Kyle was patient and completely knowledgeable, ordered samples for me and gave me great advice. Price was reasonable and worth every penny. I highly recommend this business.
My husband Scott and I went to Carpet Outlet to have new carpet & padding installed in two bedrooms and our office. From walking through the door at Carpet Outlet until all was finished we could not be happier. Cindy did a wonderful job in helping us with our selection in carpet/padding and the installation crew were an absolute joy to deal with!! On time, explained everything, personable and had 2 bedrooms and an office done in incredibly timely fashion!! Thank you Carpet Outlet!!
It was a very good day shopping at Quality Carpet Outlet. Cindy was very helpful in our selection of carpet. Installation was very professional and clean. Thank you for a great job.
.They did a great job, very considered and efficient . Would work with them anytime when getting new carpet
Our house is cursed. Every project weve hired out has had problems...except for the two times we used Quality Carpet for flooring! Cindy was great to work with...very nice and listened to our concerns. She helped us pick a great carpet for our living room knowing we have 2 dogs. The installer was also great. He was thorough and meticulous about his work and cleaned up before he left. I always recommend Quality Catpet Outlet to my friends, family, and clients. Great family owned business with competitive prices and they take great care of their customers! Thank you! We love our new carpet and know it will last many years!
Cindy was a true pleasure to work with, very knowledgeable, personable, and helpful in our carpet selection. Our installer, Kevin, was extremely professional and thorough, very prideful of his work. Outstanding job ! We highly recommend Quality Carpet, great service, very reasonable pricing ! We visited their showroom on a referral from friend, great decision!!
Kyle and his team were easy to work with and they did a great job. Were very happy with the carpet, and the price was very reasonable.
We were impressed with the large selection of tile at Quality Carpet and decided on COREtec Luxury Vinyl flooring for our two bedrooms and master bath. Cindy is an absolute gem! Her product knowledge and warm personality made it easy for us to choose the right tile. She also made sure the installers would be available when we wanted the work to be done. They were finished in two days and did a beautiful job! Overall, we are very happy with our Quality Carpet experience!
Quick, friendly and quality service. The only place to go for flooring in Englewood.
I was a little put out when I rated quality carpet. If I could give Cindy 5 stars I would. She was great. Im a firm believer in Customer service. I know I walked in a few minutes after opening. Cindy came and greeted us was helpful and polite. I just felt at the time that the others could have been courteous as well. That is not much to ask for. You have a beautiful establishment. Customer service goes a long way. Best of luck to you and Thanks!
Quality Carpet is definitely a five star business, Kyle was extremely helpful showing us carpet that fit our needs, knowledgeable about the differences, he came to our home the same week to measure and give us a quote. The carpet was installed within a week and the installer, Kevin was amazing - moved all our furniture in three rooms, ripped out the old carpet, installed new and furniture back by he end of the day. What a worker! I highly recommend Quality Carpet, and the bonus is Kevin and Kyle!
Quality - Quality - Quality. Everything from the salespeople to carpet to the installers. I could not be happier with the product or the service we received. This is a family owned and operated business and it shows with the pride they take in making the customer happy - Highly recommended and this will be the only flooring company I use in the future.Thank you for making my shopping an experience an enjoyment
Wonderful folks to do business with, prompt, reliable and accommodating. Installers were polite and professional. Would highly recommend and WILL use them again.
Kyle was our salesperson. He was attentive to our needs, addressed our questions and concerns. He did not try to push into anything we didnt want. Donny and Willie were the installers. They were prompt, showing up exactly on time. It was a two day job, involving our living area and bedrooms, they went out of their way to make sure we werent inconvenienced anymore than a job like this requires. We paid to have our furniture moved and they were very attentive about getting it back in the right spot. (Might need to remind them to be careful where tools are laid if your furniture is wood.) Neighbors have stopped by to look and love our new flooring. We already have and will continue to recommend Quality Carpet, Kyle and Donny& Willie to other people. As pleasant an experience as getting new floors can be.
As good as it gets!!!Best carpet and hardwood flooring purchase in years. Nicole really took the time to help us find the right flooring at a good price. Installers were very professional and always on time. The staff was friendly and patient with us in making our decisions on a 1600 square feet deal. We will definitely do business with this store again. Follow up after the sale was amazing and very much appreciated. These are good folks!
Good customer service and many choices to choose from
We had Kyle & company do some small work at our Florida home... from start to finish it was a professional outfit. Positive recommendations were made to give us the right value and look for a tile floor and carpeted area. The installer was great and performed the work in an efficient and caring manner. we were very pleased.
I needed a runner carpet installed on my wooden stairs so my 11 year old lab could access the 2nd floor. Kyle was at my house by noon that same day measuring and installation is scheduled. Thank you very much for the prompt attention and excellent service .... just like Quality has done for our family for over 20 years.Richy Edwards
I had just bought a house and needed the carpet changed quickly. So i went shopping around. The people at quality carpet outlet were able to get me a better quality carpet for way less than anyone else and got the job quicker than anyone else. I highly recommend this company to anyone!!
Everything was great. Nichole was easy to work with and assisted me in making decisions. The installation went smoothly. The 2 installers were on time and did a great job. I am very happy with everything.
I currently rent a home in Englewood, FL. The home has tile flooring throughout. I recently visited Quality Carpet Outlet seeking input as to what I could do to soften the tile effect. I didnt wish to spend a lot of money due to be a renter. Kyle was immediately attentive to and understanding of my concerns. He located a remnant from a new carpet installation QCO has recently completed. He advised me to take the remnant home and try it in a high traffic area. The results have been amazing. Furthermore, when I asked Kyle what I owed him, he declined any payment and reassured me that he hoped my issues would be resolved to my satisfaction and that I could enjoy the rest of my stay in Englewood. THANK YOU!
The best place I been to in years.. 👍👍
Kyle and the team at Quality Carpet did a a fantastic job! I needed their help to carpet a set of stairs. There was an excellent selection, fast and friendly service, and the best pricing around!
I called Quality Carpet Outlet for help with the wood flooring damage I have in my home. I belyits a product defect and wanted an inspection. Unfortunately this company is located 2 hours away so it wasn’t reasonable for them to come to my home. However the amazing people at this company help me by providing assistance to how I can file a claim with the manufacturer and also connected me with a company in my area. They took the time to proved me lots of information, listened to my problem and helped. They called me back to follow up. All of this even knowing I couldn’t be a customer of theirs. That speaks a lot for the type of values they have as a company and what they would do if I was a customer. They were absolutely amazing and recommend them for their caring customer service. Thank you Quality Carpet Outlet for all your help I am now headed in the right direction!
Great service and prices.
Best price in town! 2000sq/ft+ of tile was installed without a hitch. Extremely professional. Will definitely use for future projects. Thanks
Very courteous, helpful and expeditious. I thoroughly recommend this company
I had a problem with my carpet and the staff responded in just one day with a resolution that was outstanding. Buying something is just the beginning. Having the company backing you is just as important as the purchase. Thank you so much for all you did
Excellent service and installation. The 2 young men were on time and quite efficient in installing the PVP in main living area. We are very satisfied with the look and the work. Thank you.
Super Easy to work with, flooring looks great - Installers were professional and courteous. Had a great time. Looking forward to another project soon
Always pleasant to deal with. Been using them since 1990...never,never, a problem. Soon to by plank type tile flooring...
My first time there; very friendly and knowledgeable staff. They understood exactly what we wanted.
Very nice people to work with. The floor is gorgeous and the installation went quickly.
Carpet was ok, but the installers were not good. Did not get the carpet down good next to tile. Had to get them back (took a month). All they did was put some nails in it. It still is not a good fit!! Did not get closet doors back on. Left runners for closet doors off. I moved all furniture for them, no offer to help. Terrible...
Fantastic People, Great Quality and pricing. Truly a pleasure to work with.
Cindy was very responsive. They did a good job.
The entire staff is excellent. They were a pleasure to deal with.
They did a beautiful job and very fast. Very professional.
We needed a new MBR carpet quickly after Irma paid us an unwelcome visit. One visit with Nichole at QCO and we selected a carpet, and scheduled a prompt installation. I couldn’t have asked for more. Thanks, Nichole!
Friendly people and a good product, easy to do business with.
Took a little coaxing but really great people and a great job at a good price. they even worked on sunday morning to make it happen!
Excellent service and professional installers.