Nice people working, friendly, great pricing and had everything I needed and then some. They had plenty of bikes to sell as well. Hard to do in these times. I applaud the one doing the ordering as well as everyone in the store.
The girl up front is the least helpful person I ever dealt with. She made it feel as if I was a burden to her to be in her store.
Small bike shop with great service.
Woman in this shop would not help me find a part, very rude. I don’t know why. Was it because I was wearing a mask? I will NEVER return.
Wonderful place. So glad they are in my backyard. Very fast, efficient and great service!
Very good service plus Gary took care of an issue in a timely manner.I would recommend this shop. Was concerned that they did not wear masks.
Very surprised and happy with good service, friendly people. Thank you
I’ve spent close to $300 in this store buying accessories for my bikes. I had an issue with my brake pads and asked if they would service my new E-bikes there and was told only if they sold that brand at the store. I asked about how to adjust the brakes and the employee told me to you tube it when I got home. When I asked him another question he just looked at me walked past me and didn’t answer. Today I was in interested in buying lights, a lock and a phone case for my bikes. I stood in front of the lights for over 10 minutes trying to figure out which one would work for my bike. There were 4 people working behind the counter carrying on a conversation among themselves and no one apparently cared to help me. When I returned my previously purchased lights to them and explained why they didn’t work for me no one also took the time to help me find something that would work. It is very apparent they’re not interested in giving service to customers who did not purchase their bikes from them. I won’t return, there are other bike shops close by that may be interested in providing good customer service.
Walked in and they were helping one other customer. I had enough time to look at all the bikes. Two guys toward back of the store working on bikes saw me but didnt offer to wait on me. Clerk checked out the customer who bought some misc. item then began puttering around behind the counter. I stood there for a minute or two and walked out. They did not seem interested in selling me a bike today.I like to keep business local, but tomorrow Ill be in Venice or Sarasota buying a new bike.
Brought my ebike from up north. I needed a soke and brake work. No problem even though I purchased bike at home. Spoke was an issue with other shops because ebike had a heavier gage. Service was professional and everything done in the time promised. I could not be more please to be this far from and found a quality shop like this.Thank you for a great experience!!!!
Took two of my used, inexpensive bikes here for tuneups/minor repairs on two separate occasions. Both times, staff members were friendly and helpful, and didn’t try to up sell me to more expensive bikes (I had this happen at another bike shop). Both repairs were done well and completed fast, all for very reasonable rates.
I took my friends bike in on Monday for a wobbly back tire. I was expecting on getting a new rim or tire. I was told there was a few broken spokes and they could be replaced. I paid $31 as he replaced 3 spokes. He told me he did 2 and a 3rd on popped afterward. I tried riding it yesterday and 2 more spokes popped. I brought it to them today and was told this was common. I was cut off from explaining that I wish I was told about this happening and would have bought a new rim. I was told that this was explained. It was not. The only person I dealt w the first time was the guy in the back. The lady up front and the other man up front were rude and didn’t care about what happened. I asked for a credit for the $31 and was told I would be helped out on the new rim. I ended up paying an additional $59 for the rim. So I paid $90 total and all I needed was a new rim. I won’t be going back there. It’s bad business, not to explain to customers 1. What their options are and pricing up front. 2. Not to listen to customers when a problem arises 3. Explain that the fix is only temporary AFTER. Like I said, I wish I was explained all options before I dropped my bike off. It wouldn’t have mattered though, because I believe the owner is the one who cut me off when I was explaining that the options were not given to me
We purchased three bikes today. I Would definitely recommend Real Bikes of Englewood! They were very friendly and knowledgeable! They wanted to make sure we were 100% comfortable with our bikes before we made the purchase. Love our new bikes! Thank you!
No one working at this store wore a mask, however all 4 customers that were in the store did. You would think the business would care about there customers.
Nice people, very affordable, buy local and buy quality rather than Walmart or Target
Disappointed In the person working at the shop. There was no one in shop when I walked in and asked a question to which he responded, Look it up on YouTube. The same answer he gave others that have posted reviews. He seemed uninterested in helping or selling. I will be taking my business elsewhere.
Excellent service, very professional guys. They ordered parts for my bike ASAP and gave me valuable recommendations. I tried different bike shops in Venice, Florida area, I really wish I would met them earlier.
They seemed very nice instantly saw what the problem was with my bike and I think they were very fair in their pricing. Overall a nice bike store
Family owned and run shop by folks who really ride. They take of us like family. Thanks Vasbinders!
Awesome bike shop! The staff is very knowledgable and got me into a great bike! Real Bike Englewood provides the friendly service, follow-up, and guidance/advice that you expect from a small shop. You guys ROCK! Thanks so much! A+++
I stopped in for some bike parts and ended up buying a few accessories also. They had everything I needed, good service and prices. Nice folks.
Best bike shop for merchandise and to have youre bike worked on!!
Good bike shop very helpful.
I have bought 3 bikes from this shop so far, I love these guys! Even though I know very little about bikes, they have never been condescending or rude. Real Bikes Englewood is the opposite of most other bikes shops I have been to. They dont care that I know nearly nothing about bikes. I want to ride and they want to help me learn. Cant say enough good things about this store.The service after the sale is the best in the area. Everyone is super friendly, knowledgeable, and they care about the people in the community. Great bike shop! Go see these guys and theyll take good care of you.
They were awesome. I traveled over 30 minutes on short notice and they took Care of me so quickly. Very friendly and attentive. Great work and I left so happy. Thank you.
Best bike shop! The owners are awesome! We have bought 4 bikes from them and they have always been pleasant and caring about our biking needs. They are like family. People need to support their local businesses!
I having been using Real Bikes for just over a year. These are a few words that come to mind from my interaction with them : Integrity, knowledge, quality product and fun. They have always given me such great advise even if it meant a lesser sale for them. They have an enthusiastic passion for what they do that is inspiring. I find that I look forward to each trip into the store and that is something as I normally wouldnt enjoy taking time for that.You will be happy you chose them.
Real Bikes in Englewood has the best staff I have dealt with when it comes to bike shops. Very knowledgeable, courteous and professional. They have answered and helped with every question and issue we have had with our biking obsession that we currently poses. They have repaired my 2003 mountain bike that works like new. We have purchased 5 other bikes from Real Bikes Englewood in the past few yrs. with the latest being as early as yesterday, 6/6/2018 and cannot beat the service that we have received from them and the staff. My wife and I highly recommend this Bike shop to anyone that may be interested in the sport of mountain, road, or daily cruising on a bike. Thank you
Fast, Friendly, Reliable and reasonable! These guys are the best in the area. We have 14 bikes and Ive used them for repairs three times now. Two out of the three times they said if you want to wait a minute Ill fix it right now You cant get better service than that and its all with a smile. Hats off to Real Bikes!
What a great locally owned business!! We have purchased a bike and have gotten our service done with them for years. Gary & Melody are two of the nicest and most honest business owners I know! HIGHLY RECOMMENDED!
Great people and great service. We got a road bike here that my wife loves, and used to win multiple duathlons. Theyve serviced our bikes and even a motorized bike. Parts are reasonably priced. Highly recommended.
No one working at this store wears a mask.
Just purchased my 2nd triathlon bike from Englewood Real Bikes! We live in Tampa Florida and have currently 5 Real Bikes!!! Great service, knowledgeable and amazing customer service. We appreciate the personalized service and proper advise for our biking needs. One day Ill come for a shop ride!!! Keep doing what youre doing!
Real Bikes knows the meaning of service. In helping me to pursue the leisurely activity of biking, they were able to retrofit my bike for best comfort and safety. I do a lot more biking now that all the ducks are in order. Thank you Real Bikes owners Melody and Gary.
My wife and I just bought new bikes and had a great experience. Lots of good advice if you want it and every accessory you could ever need. Awesome customer service!
Just purchased a new bike there. Couldnt have been happier with the experience! Great place, and great people to do business with.
Gary and his Team exceed expectations. Their atmosphere, culture, support and genuinity are memorable and inspire you to want to come back. Thanks for getting everyone taken care of before your weekly Saturday rides! Your an amazing shop that does more than sell, talk and ride bikes!
Friendly courteous and helpful...just a few paces to the left of the original location...awaiting local approval for signage relocation...enjoy the Venice store as well.Ride On!
Closed Sunday but every other day you get excellent service from friendly helpful staff.
Terrific experience. Fast and beyond reasonable pricing for the work we had done.
EXCELLENT X 1000 BEST BIKE STORE IN SOUTHWEST FLORIDA
Great place would recommend..pleasant people ...dropped off my grandsons bike next day picked it up..
Purchased two bikes there. Have my service done too!! Great people and very knowledgeable, They make sure you get the correct bike for your needs..Will buy again
Great service and Staff is very helpful !! couldnt ask for a better store in town!!
Friendly, knowledgeable staff. Excellent prices.
Friendly place and quick service at a good price, definitely be back!
Always great service!
Great service and reasonable prices.
I have bought two mountain bikes from them and had such great service I went back and got two road bikes. Melody and Gary are awesome!
Best place to buy a bike in Englewood FL, very friendly staff.
Super friendly staff!! If you have not already gone there, youre missing out!! ✌️💪
Nice staff and nice rental bikes! We rented Giant road bikes and Specialized fitness hybrids there.
Had a flat tire, in and out in 10 minutes. Great service great people!!
EDIT: After recieving multiple negative reviews on Facebook, they disabled the review section. What a great buisness that would rather ignore valid complaints than ti address them.Terrible service, bad customer policy, bad products. Avoid like the plague. Sold a crappy, busted bike. Refused to accept it as a return.
Great bike shop, friendly service!
Absolutely amazing service- knowledgeable staff, had my repairs done in a timely and affordable manner- real courteous and friendly- I travel an hour just to go to this shop because of the staff- thank you!
Extremely customer friendly, Great having free check ups. We would buy from them again.
Best bike shop in Englewood FL!👍
Awesome place great saff
Great people Great Service. Couldnt ask for anything more.
Awesome service fast a friendly!
Very friendly and knowledgeable
Was on my way to look at a bike and got a message that it was just sold. Drove an hour and took off work early to go get it. Thanks.
Helpful, Friendly, Great Bikes
November 2018. 5 stars and they stand for competence, helpfulness, friendliness, fast service and last but not least fair prices. We were completely satisfied and can highly recommend the Real Bikes Englewood.