Bob helped my husband and I at the Engelwood store and he was incredible! He worked with us to help us get the mattress that worked best for us and our timeline and was very efficient in getting us in and out in a timely manner. He was very genuine and lovely to work with!
Tommy was very polite, helpful, understanding, caring, and most of all professional. Thank you for such great service.
The gentleman who helped me buy my mattress was extremely nice and helpful!!!! I have not yet received my mattress because I’m waiting to have it delivered when I move in a few days, but I was impressed by the professionalism and non pushy attitude from my sales rep. Great 24/7 live support also! And a great financing option with no interest for up to 56 months and price matching, I was sold!
My Fiance and I went in one morning because we needed something new fast... with me being 8 months pregnant, I wanted something comfortable and more suiting. Robert (our salesman) really helped and made our experience delightful. I found the perfect mattress and bed frame. I absolutely love my Purple Mattress! Every word he said about it was true. Robert had great costumer service and I highly recommend him. Thanks again!
Love this place! Asa Williams was amazing. He knew exactly what I needed and made my time there a great experience!
Ace was wonderful! Super knowledgeable, friendly and efficient. Greatly appreciate his help in making this a seamless process!
We had an amazing experience! It was our first time buying a mattress so we were a little overwhelmed. Sterling was a tremendous help to us. He took into account our personal preferences and limited budget, to find a mattress that was perfect for us! The process was seamless and the customer service was unparalleled. Highly recommend purchasing your mattress from this location!
Bob was very helpful and knowledgeable about all the products. Very friendly and great to work with on the purchase of our new mattress!
I went there to buy a new bed and when I got there the person who was there was really rude to me and when I ask him about the size he told me if I don’t know the size I shouldn’t be there and he was looking at me really mad…. I absolutely not recommend this store,…
Everyone needs to go to Mattress Firm . They have reasonable prices and they Stand behind their word.
Came in to ask quick questions about NECTAR DEAL i had seen online. Was greeted by employee named BOB ANDERSON. Somehow within an hour had ended up purchasing an amazing PURPLE BED WITH ADJUSTABLE BASE and we are ecstatic about it. Bob was so helpful, helped us with financing and accessirizing. He was a great salesperson to work with.
I had to return a mattress and Sterling went above and beyond to make us happy. It went very smooth. I recommend this location and their customer service!
We had a great experience purchasing our bed. Robert was very helpful and helped us find the perfect mattress.We look forward to nights with good sleep.
Me and my wife have been looking for a new bed and it seemed everywhere we went we were running into out of stock or just plain out rude customer service. We walked into mattress firm and the manager sterling was very nice and he had his mask on.. And we just had a very pleasant experience and we did buy a new bed and movable frame. Thanks sterling knight me and my wife grateful ..
Wonderful experience. Let us choose a mattress that was right for us without any pushy sales tactics. Sterling was helpful and informative. Highly recommend!
This place is amazing. Sterling helps you get the best price possible for the bed that fits your needs. Excellent customer service.
Sterling and Bob were very helpful and friendly. We had shopped elsewhere and were not impressed but this team was very knowledgeable and personable and made a tedious process very easy. We did have a little snafu with the address but a quick phone call to them got it resolved. I highly recommend!
The manager at this store was great. Very friendly. Great product. Cant wait to sleep in my new bed
I really enjoyed the Customer Service I received at the englewood location. Originally I came in just looking for a Mattress Topper and left having ordered a New Purple Hybrid. Sterling was very helpful and wasn’t a pushy salesman in any way. My decision was easy to buy a new bed after just a few minutes of talking to him. I’m very excited for my new bed, and was able to get all the same deals that Purple offers directly. This was a great experience and I definitely recommend checking out Mattress Firm in Englewood if you are looking for a bed and don’t want to be pushed into a potential bad decision.
Bob and Sterling were very friendly and super helpful! Bob helped us find a great new mattress and an extra bundle where they saved us some money as well!! Thank you for all your help!
It has been over 10 years since I bought a new mattress and Sterling was great to work with. He was very knowledgable, took the time to educate me and not a pushy salesman. Even though I wasnt going to buy a mattress that day, I ended up purchasing one because of the positive interaction with Sterling.
Ace was very helpful and knowledgeable about the different mattress options. We’re excited for our new mattress!
Our bed has not been delivered yet so I cant give a complete review. However, the sale part of the deal went really well. Sterling took his time and we found exactly what we wanted. Bob and Sterling were both very pleasant and seemed as if they enjoyed what they do. So far so good. Ill update once our bed arrives.
Bob was great. I was in and out so quickly and the delivery was also prompt and on time
The best customer service I had in a while. He was very knowledgeable. He answered all my question, very professional. I would refer my friends and family with no problem.
Had a very great experience so friendly and helpful. Left very happy and satisfied. Thank you so much
I’ve been interested in buying a hybrid mattress for a while. I was going to wait until we buy a home in a few months but I couldn’t wait. Current mattress over 20 + years and we weren’t sleeping well. My husband has night sweats and my body is just sore so it was time to make an investment. We haven’t slept on it yet but our sales person Sterling Knight gave us a great buying experience. He listened to our needs while keeping us within our budget. It was quick and fast. Thank you so much for your time Sterling. I will update this review once we’ve had time to break in our mattress and get a real feel for it. We bought the iseries hybrid 4000 plush mattress and adjustable base which was very important to us as well.
I didn’t catch the name of the gentleman that helped me today, but he was super helpful and efficient!! Would recommend buying a mattress here to anyone :)
We went in to get a boxspring. We had already looked at them so knew what we wanted. The guy that was working quickly greeted us and helped us complete the transaction in less than 30 minutes. He also helped load it into the truck.He was very personable and helpful. We would return for sure.
Ace gave me great service and answered all of my questions.
Sterling was very friendly and easy to work with! I would highly recommend this Mattress Firm is you are in the market for a new bed. From start to finish we had a great experience!
My sales representative at the Englewood, Colorado store was excellent. He was very helpful and very friendly as well as very humorous as well. Definitely going to visit him again
Our bed will arrive on Saturday and Im so excited! My husband and I had a wonderful experience with great service from Robert and Sterling. We went in already knowing a little bit about the Purple mattress and they were both so helpful, helping make our decision easy! Thanks guys.
Sterling was very helpful and found a mattress that met mine and my boyfriends needs while meeting our budget. He was friendly and very professional. I highly recommend this location.
Sterling helped us find a mattress and he was professional, informative, and also gave us the space to do our own thing while we were there! He talked us through every step of purchasing and made us feel very comfortable! Would definitely recommend anyone looking for a new mattress to stop by!Thank you sterling!
Sterling was awesome! He was super helpful, knowledgeable, and kind. He made sure to help us get the best deal and stay within our budget.
An excellent experience that exceeded my expectations. It was my first time purchasing a mattress and i got what i wanted within my price range. Mr. Sterling was wonderful and incredibly knowledgeable. The checkout process was fast and easy. Now, just waiting for delivery which im sure will go well.
We needed a mattress immediately and found a suitable style. Personable help was appreciated and pickup at the warehouse was quick. In just over an hour we had ourselves a new mattress!!
After trying and returning:Purple 3Purple 4Saatva SolitaireSaatva Latex HybridSterling Knight at Mattress Firm helped us finally find a mattress we like (and NOT 4K like Purple) a Hybrid Beauty Rest. Thank you!
Bob was great and so nice! We just moved from NY to Colorado so needed to start from scratch. The process was quick, easy, and efficient. Thanks so much for helping us get our new home started! :)
Bob Anderson was extremely helpful. We looked at other stores and came back to them.
We were greeted immediately by Reno, he was very pleasant and no time did we feel pressured. My wife is disabled and her needs are specific, height restrictions, firmness.Reno knew which mattresses for us to try out, at no time did he try to push the higher end ones on us. We felt that he truly cared about our needs and we were not just a sale to him. This was the first time that we shopped at Mattress Firm and will definitely be recommending your store.
Very knowledgeable and no pressure. The process was nice and easy. Thank you
Sterling was very helpful, there wasn’t a question he couldn’t answer for me. Felt very confident with my purchase.
Asa was great and made the whole process fun and easy!
Sterling was super once again! We went in to do an exchange and he did not disappoint. We got all the finances figured out swiftly and our new bed is en route! Love this place!
Sterling was amazing! It was a no pressure experience. He gave us so much helpful information to help us decide what is right for both of us! Thank you Sterling!
I had a wonderful experience! Sterling Knight helped me find the perfect mattress! He went above and beyond, I absolutely could not be more happy!
Super kind. Super passionate. Super genuine. Great salesman. Totally suggest him.
Sterling was absolutely the best to work with. Had a great energy and was willing to be patient while I tried to figure out what I wanted. I would 100% go back to him and recommend him! Bob was also great!
Great sales experience. Everything we needed, nothing we didn’t. Fast service. Thank you Sterling!
Bob and Sterling were very helpful and showed us several options- even one we hadnt considered. They made it easy and we will get our new mattress in just a couple of days!
Bob was awesome, such a nice guy!! We will buy our next mattress from him.
The sales guy went above and beyond for me excellent experience
The store is clean, with plenty of hand sanitizer, lysol and gloves, if you so desire.Sterling was our salesman. He was a polite fellow human, and a salesman with a great sense of humor. Thank You Sir. 🤪
Sterling Knight had me in and out with the perfect set up in no time! Go see my man today!
Great staff very knowledgeable on the features of products and gave best prices available.
Randy was great. Very friendly and helped me make up my very indecisiveness mind. Also found me the best deal and a good bed for what I was looking for. Thanks for the help!
Our sales person Collin Sullivan provided great customer service. He was very knowledgeable and gave great recommendations! He definitely made buying a new mattress easy and I can’t wait to get some quality sleep!
The guys at Mattress Firm were friendly and helpful ordering a mattress for me. Easy financing with zero interest and delivered less than a week later. Thank you for all your help!!
Great experience! They were data out of the product that we wanted so upgraded us at no additional cost to a nicer product! Plus, love the free delivery!
We had a great experience working with Bob! We originally came in to buy a pillow, and ending up buying the Purple mattress instead.
Mr. Black was so personable and attentive to our mattress needs! My boyfriend and I just purchased our first mattress together at the Englewood location. Mr. Black made sure we got everything we needed and hooked us up with a great deal that included a free adjustable base! We couldn’t be more satisfied with the hospitality and service we received. Thank you, can’t wait to sleep easy on our new mattress!!
Wow!!! I had the best experience I have ever had in any store ever! Randy was super nice very very helpful. He was very knowledgeable and the pricing on my new mattress was amazing!!! Thank you so very much for all of your great help!!
Weve bought numerous beds at Mattress Firm & this last visit was as satisfying as always. Colin Sullivan was extremely helpful in helping us add an adjustable bed to our prior purchased mattress -- he confirmed why we will always return to Mattress Firm when purchasing our beds.
I had a great experience despite the covid situation and I am happy I went with Mattress Firm. The staff worked with me asked the right questions and made it a point to make sure I purchased what would work for me. Delivery was a breeze, they were in and out very respectful of my home and everything around them. If I need another bed I will be calling mattress firm here in Englewood.
The staff were extremely knowledgeable, friendly and helpful.
Thank you Bob Anderson, for your professionalism, expertise, & follow-up! Excellent service! 👍👍
Alex was great! He was the only sales rep in the store and he managed every customer professionally and courteously. We found the mattresses we wanted and got a great deal. Thank you
Had a fast and easy experience
Honest, competent and knowledgeable staff. Fair and reaonable pricing. Highly recommend this business location. 10 stars⭐
Curtis is the best.As is Sterling.They are professional, so kind, helpful and make the purchase process so easy.
Quick, clean and courteous. I knew what I wanted and was in and out in about 15 minutes. Would recommend
Randy was a joy. He was very kind. He also explained all we needed for our bed . so we got the best bed to meet our needs. Thanks Randy
Great service! Randy Martinez is knowledgeable, friendly, and unobtrusive. He makes selection so easy and talks up the beds but he knows when to walk away to let you talk it out. We recommend!!
We went into the store to look for a new bed, and our salesman..Rob..was the right guy to talk with! He took care of us and we got an amazing Deal!!
This was a great experience, very helpful and knowledgeable Thanks
Great service, from the sales associate. Attentive,well informed about the product being sold. Mattress firm Englewood I recommend ✌🏽👍
Randy was amazing! He got us all fixed up just right with an adjustable frame for free!!!!!!! Thank you so much All!And the guys at the warehouse downtown that we picked up from. We had a great experience with Will and the storage crew Also!
Had wonderful help, they answered all of my questions. Got a great deal!
Good people and good prices
I had a wonderful experience working with Redmond and Selene. They really want to help you find the best mattress for you. I mentioned that I have significant back and hip problems and usually prefer firmer beds and Red immediately had 3 in mind for me to try out. All of them had what I was looking for in a sense that they were all firm yet still were cushioned for support, each in their own unique way. Having spent a lot of time on each one I was able to notice that, although they all felt great, one in particular made my body feel amazing no matter how I was positioned on the mattress (which is important to me as I am a restless sleeper). 5/5 I would HIGHLY RECOMMEND these guys!!
Easiest time Ive ever had to buy anything. Great salesman too no pressure. Great deal too. Cant wait to get my new bed!
The experience overall was okay.. the salesperson was friendly and informative.. There were times when she was evsive of about the price of the bed. She refused to give me a printout of the entire cost including tax and everything. Only when I agreed purchase then did I get a printout of the cost of the bed and the adjustable bed frame . I dont understand how she calculated to taxes without knowing my exact zip code.. its like she just made up a numberout of thin air. I guess I got a good deal, still trying to crunch I may not go back there the numbers and figure out where the savings are.. Yery high pressure sale at the end was almost like buying a car..
Recent move to Denver. Curtis was so gracious and efficient. Highly recommend this store!
When I went in the women that have been with the new district manager she was very kind knowledgeable Fair she helped me choose just the mattress that was right for me she made the process quick easy and not stressful she also helped me get a price I could afford I would highly suggest this place
Good prices for good mattresses. Our salesman was awesome! And still having their memorial day sale
Selene and Redmond were great. Great service, they asked questions first to listen our needs and help us find the right bed for us. We did not felt ignored and no pressure at all, great guarantees. They also helped us to qualify 0% interest so we did not have to make a big payment that day.I really recommend this place.
Colin did a great job of helping me find a mattress that fit me the best. He went above and beyond to find me the best possible payments he could. I recommend him to everyone.
Welcomed and greeted on entry. The area was nicely layed out and easy to see the products offered.
So my fiancé made it into town from Florida and moved into an apartment on a Sunday, July 26. Quickly we needed a mattress to sleep on and The next day went to mattress firm at the Englewood location. We explained to the sales associate Reno how we needed a memory foam ASAP. The one we picked first wasn’t in stock so he suggested the Tulo which he ordered for us through their website. He said it should take 3 days to ship and it’s out best option. The next day I tried out the tracking number and saw that the delivery date stated was September 25. We tried calling that location but a part time worker was on and couldn’t handle the situation. So we waited till the following day, Wednesday to head back to that location to figure out if we had to cancel our order. Randy right away explained how the Tulo would take more than 3 days to delivery and that the original mattress we wanted was in stock at the warehouse which was only ten minutes away. He worked hard to get us the Tulo refund and gave us the same price on the one we ended up with which would have costed us more. If you go here definitely buy through Randy he knows what he’s talking about and works with the customer to get what they want.
Selene made the buying experience easy. Very helpful with all the facets of purchasing a bed. If your looking for a great experience ask for Selene at this location. Bed was delivered on time and installed professionally.Great Job Selene
We went in to check out the inventory over the memorial day sale. Staff was great, helped explain a few differences of what we currently slept on and how we can improve our next choice. We were able to check the whole store and never felt pressured. Settled on a really nice Queen with a great price.
I was helped by Randy and Curtis at the Englewood location. They helped me pick a mattress that was in my budget and answered all my questions! Awesome service from the staff at the warehouse location as well.
Very nice and friendly, quick service!
My wife and I went in and from the time we walked in to the time we left, we were treat like royalty. No pressure on any sales. All of our questions answered. Dan & Michael were very knowledgeable and were very patient when we asked questions and has all answers to different types of mattress and frames. They helped us get the right mattress and frame for our needs and also went above and beyond to get us approved for financing. i would HIGHLY recommend going to this store for your next mattress or frame needs. and our delivery is free of charge
So awesome! We got a great deal and worked out a payment plan - perfect for newlyweds. Thankful for the free adjustable base they gave us for free too! Excellent location and so convenient. Delivery was on time and a breeze!
Randy was excellent, gave me a great price, educated me on various products and helped me make the best purchase. I highly recommend this place
Colin Sullivan was very helpful, friendly, and knowledgeable. He made buying mattresses easy.