Ive been using Grismer for years and think they do an excellent job. Rob is pleasant and knowledgeable. He explained everything so I understood what was wrong and what actions were recommended to remedy the issues.
I highly recommend working with David he was very professional and curious to my needs getting my truck in the next day and the work was done in just a few hours. He also contacted me very quickly before making changes, my goofy self said the wrong tire size, A+ customer service, which I find highly lacking in todays society so one again highly recommended!!!
I was scheduled to have an oil change and tire rotation at 2pm. I let them know I was waiting on the vehicle. However it was just coming off the rack 2 hours later! There was no communication as to the extra time needed to complete the appointment. Be aware that 1 hour and 20 minutes REALLY means 2 hours solid.
Never use this place. They do not care to help you in a break down situation. Showed up and asked for a new tire mounted. Was told they could not mount the tire within the day and said would take over a hour once they started. It takes ten minutes with the machine to change and balance a tire. They do not care and will leave you broke down on side of road all day. Do not even waste your time goinghere.
The team was accommodating, fast, reliable, and informative. Glad I took my car in to this location.
I didn’t have an appointment for fixing a flat but the guys worked me into the day and even got my oil changed. Great job? Great customer service!
They were super friendly and fast and reliable. I dropped my car off before I went to work and they called me an hour later saying that it was done. I am super impressed and will continue to go to Grismer in Englewood!
I always have excellent customer service at Grismer Tire & Auto Service. The staff is very friendly and knowledgeable. They are very reliable.
Was pleased by the service and especially the personal. The person that approached me was really great. You should have more like him. I will be coming back. The service was done in a timely manner.Jack merkert
I have used Grismer in Englewood for the past 10 years, and more recently yesterday. They are the most professional and truly nice group of people to deal with. They always get to the bottom of my issue. I can trust them! I always recommend them to anyone that needs tires or repair. Thank you Rob and Joey for the great work you and your team do!
Always very friendly great service I just got a replacement tire for $16 road hazard pays off
The customer service is wonderful and they know me as soon as I walk in. Very informative of updating me on what will be needed for my vehicle. Thank you for the great customer service!
Always have a great experience at this location. Rob & Joey are always friendly, helpful and call with details about what our vehicles may need while they’re being serviced.
They were extremely helpful in helping me purchase the right tires for my car.
Did things to my car without asking me and my oil change was OVER priced. Came out to about 70$. Unbelievable. Will not be coming back
Grismer was awesome! Especially Joey who was friendly, kind, understanding and did a great job keeping us in the communication loop. We were in from out of town and got a flat tire and they did their best to fix it quickly so we werent delayed and getting back on the road. Id go back to them any day!
Greeted and helped quickly with a super friendly attitude. Service was done promptly with the expected wait. I was updated and checked on regularly since I chose to stay in the lobby. Will use again.
When I called to schedule my replacement tire to be installed in Englewood, Dave said, Be here at exactly 1pm and I will have someone come out with a jack and put it on real quick Well I was there at 5 minutes to one and waited over AN HOUR.I brought this up to Dave and he said, Excuses,Excuses, Excuses Dave, I dont want to hear your excuses .I want you to DO WHAT YOU SAY!IF YOUR WORD IS NO GOOD, YOU HAVE NOTHING.QUIT LYING AND DO WHAT YOU SAY!
With a newer vehicle, I haven’t stopped in for more than an oil change and tire rotation, but the simple visits matter, too! The folks working have upbeat personalities and are trustworthy. Happy to have my Jeep serviced by Grismer on Taywood!
Joey was the best!! I dropped my car off Friday evening, needed a part, it was ordered and my car was ready Saturday morning! They also called and kept me updated. The overall atmosphere of the shop was really cool. I will definitely go back!
Very nice place & the techs were great!Thank you! I will return!
The service was great as it usually is. The Firestone Destination LE S tires seem to be really nice at this very early point. They are nearly silent and seem to have acceptable road holding in the dry. Have not been in heavy gain yet.
I have been taking my vehicles to Grismer in Englewood for 2 decades now with no issues. I would recommend
Great customer service, all members are really friendly. Pretty honest team members here.
This place takes really good care of you. They have coffee, water, TV in the waiting area if you’re waiting. Friendly service. They work quickly and are very communicative. Highly recommend.
The management and staff at Grismer tire in Englewood went above and beyond what in getting my vehicle finished ahead of the schedule the time. I highly recommended them.
They did a wonderful job. They did everything they could to make it easier for me. Ways of saving money and keeping me safe behind the wheel. I would recommend them to everyone.
Dropped off truck for check engine light same day vehicle serviced and ready! Thanks grismer 👍🏾😁
My tire started to slowly leak out air so I took it in and they were so very polite and so quick to take my car in. They were busy that day but it only took a few hours for them to find a mail in my tire! They patched it up and refilled it with air and that was done! The price was not too expensive either.
Great service! Quick, friendly, and honest.
Great experience! They were very accommodating, offered flexible appointment times that worked around my schedule to provide my regular oil change. They were efficient, personable and offered a great service! Its a great place to maintain my car to keep it in good running condition!
Even though the Englewood location is usually very busy,I’ve always received excellent service and quality work.The manager Rob in particular is very hard working and really cares about making the customer happy.I do much of my own auto repair work but anytime I need to go to Grismer I’m always satisfied and I will continue to go there in the future
Love Grismer in Englewood. Rob takes care of us every time!
Honest work, Rob will never mislead you!
The unit I usually go to was closed and it was a little less than an hour for them to close but they took me anyway and took great care of me and I appreciate it soo much
Great customer service, great sense of humor, great prices. Service was quick, waiting room was nice and clean. I’ll absolutely be returning for my next vehicle service.
My husband and I purchased tires from Gris.er last year along with an oil change. Customer service was outstanding! Even though theyre a little pricey, we like how friendly and efficient the staff is! Plus, they send coupons.
I asked the service writer, I can bring my car back for the minimum wait for installation of 2 tires? I brought it back in 1 hour. He told me it would be ready in 1 hour. 2 hours later it was done. He then told me a front driveshaft was leaking and it needed to be replaced. $525. I asked him about just replacing the boot only. 64k miles on the car with no noise. Minimal leakage. He told me the whole axle needed to be replaced. BS!!!! I KNOW CARS!! The boot can be replaced at less than half the cost according to the DEALERSHIP!!....First and last time customer. New to the area. Ill find someone I can trust!
Mike was very helpful and informative about my selection of tires to choose from. They were installed in a timely manner. Great customer service.
I walked in and said, I had a blowout a few miles back, put the spare on, and was wo- and was immediately cut off with Sorry buddy, I just dont have time today. Not sure how else to interpret that other than We absolutely do not want your business. Certainly busy, since there were 2 men manning the front counter with no other customers to assist.I mean, I knew Grismer had a bad name, but this definitely breaks new barriers. I torqued the wheel myself in the parking lot.
I called them with a tire problem on a very busy Friday for them. Because I purchased my tires there, they promised to work me in, even though all the appointment slots were filled. True to their word they got mean, repaired the tire, and because I had road protection coverage, repaired it at no charge. I have had all my service work done through them for the last 25 years, and they have kept 8 different cars going, 3 over 200k miles. Easy to work with, quality work, why would I go anywhere else?
They got my alignment done, which is why I was there, but whoever was in my vehicle got dirt and grease all over my leather arm rest and in the white stitching of the armrest, which I have been unable to get out. They also are apparently not equipped to deal with cars that are lower and mine is sitting at factory height. They cracked my carbon fiber front spoiler. Of course none of this was discovered until I got home. Nonetheless, I will not be back and would not recommend them to anyone I care about. The cost of an alignment with Grismer in Englewood, Ohio only saved me about $30.00 compared to going to the Audi Dealership, not worth it in hindsight.
Staff friendly but attention to the details and operation of my vehicle. Checked everything out.
I stopped going to the Toyota dealer for several reasons and these guys here at the Englewood grismer have taken great care of my cars needs very friendly courteous and service on my car has been great . This is my 5th or 6th time and I plan on continuing my service with them. Big thank you for opening at 730 a.m. because I have to be at work at 815 a.m. Thank you for your service
I called in the morning time to see if they could simply swap out a tire on a rim and they said if I can get my car down soon I would have a spot. I got it there in less than 30 min and they changed their minds and were more focused on being able to close on time (over 5 hours away) than do a simple tire swap. Pretty hard to believe a tire shop cant get a tire off a rim and put a new one on in 5 hours. Went to discount tires and they had it done in 15 minutes so I would take any business there!
We were on our way home from out of state with 2 + hours to go when our low pressure light came on just west of Englewood. My sister lives in the area and suggested Grismer Tire. They were booked out, but worked us in and got us back on the road. Were very thankful for their help. I highly recommend.
Timely service and an amazing friendly staff. I arrived right I closing time and they were still eager to help me.
Outstanding service, the staff was instrumental with the challenges of keeping my vehicle safe and on the road while staying within my budget.
Went to them because I had a oil leak. Stopped by and got a verbal estimate for about $100 dye leak detection and engine degreaser. Came back on for my appointment and after they finished I was given a total over $200. I then had to argue with the sales guy about my total due to the estimate that I was given previously. After going back and forth with him we settled at $142 which Im still not happy with. After coming back again they couldnt even tell me what exactly where my oil leak was. I got multiple estimates from $690 for Valve cover gaskets to $639 for the oil pan gasket. They where a total waste of time. I will not be returning to this location again. The will try to rip you off.
They did an oil change and rotated my tires. Im very eager with their service. I would recommend them to do work on your car.
The staff are very helpful and the lobby is very nice.
Very fast friendly service
Service manager and the service tech were very helpful and really helped us out of a jam. Great service!
Great Service, great Management! A pleasure to deal with. Will definitely be going back for my other vehicle needs.
Went in for a tire patch.They were super busy, but got it done before they closed.
Fast, efficient and professional service. I had a tire installed. They also checked, without me asking, other aspects of my vehicle. I was informed that my brakes are getting close to needing replacement.This was my first time using Greismer Tire and assumed they only dealt in tires. I found that they do most auto repairs. Without a doubt I will return to have my brakes done as well as other servicing my auto may need.Lastly, their customer waiting room was extremely clean and well maintained; not grimy. I felt like I could sit and not get my clothes soiled.I highly recommed Greimer Tire for your auto service needs.
All ways have to pay for something more when you go here.
Keeps my Employers fleet running smoothly at a good price.
I had an awesome experience. Mike and the other guys there are so nice..I was very impressed with the work they did for me, and will go back, and recommend grismer to all my family and friends!!!
I took my car to Grismer and I will never make that MISTAKE AGAIN.They wanted to charge me almost 400.00 . I took my car to another place it only cost 123.00 to fix.Reallly I would rate them a 0.
I always get great service at the Englewood location. The only complaint I have is the yellow customer copy is hard to read. The ink needs to be brighter!Thank you :)
Did not have to wait long to get tire fixed.
Rob and the other Gear-heads at Grismer in Englewood are the absolute best in the business!!!
Grismer does quality work at a fair price. They have always been good people to to business with.
Rob and Mike was amazing the funniest guys I have ever work with treat you like family
Good service. Staff appears to be honest which is rare for auto service. Easy to schedule appointments. Reasonable prices. Grismer card offers 6 months with no interest
The guys at this Grismer are always polite and efficient. They do a great job and I am happy to depend on them for help with my cars.
Been going here for years the staff is awesome and I keep going back
Recently went to Mussers in Tipp and they didnt fix the issue. Took it to Grismer - Englewood... found that the alignment done incorrectly and had tires ready for me.Only thing is that I told them I only wanted 2 tires and they changed all 4... didnt want all that expense at once...Quick to get me in and out.
These guys are great!!! We have been taking all our vehicles to them for the last year and they always take very good care of us!
I had a flat tire. I went to Grismer and they found out that I had a rode hazard protect policy. They promptly replaced my tire at a severely lower price.
Great customer service. Worked very hard until the last final minute to get me out the door with 4 new tires. Thank you.
Ive been going to this Grismer for years with every car I have. Theyre really great and make sure my familys cars are well maintained!
Amazing service and very polite. STRONGLY RECOMMEND
Great service and people
Excellent service nice people will definitely recommend them
I just walked in and was eagerly helped, I left my wheel with a damaged tire and the tire was replaced and remounted with care in a short period of time...extremely good service there and recommend!
Love your communication skills 👌 Im always attended to with great service!
I went to Grismer in Englewood because my battery light had come on. They informed me that my alternator and battery needed replaced. They completed the repair. Two days later my battery light came on again. I took it back and they changed out the alternator with a different brand. Three days after that my car died and acted like it had a dead battery. When they tow truck driver was going to try and jump it we found a connection on the alternator loose and the positive battery cable loose. Do not let their “mechanic” touch your car!
I telephoned Grismer and I informed the Service Manager that my car would not start and that it appeared to be the problem that I had in March. After discussing my problem, I was told that he would send a couple of men across the street to help me. Within a short time the men arrived. Shortly after the Service Manager (I believe) came over. They could not get my car started. Two of the men crawled under my car. The manager concluded that the problem was perhaps the starter. It was determined that the car would have to be towed. I offered to call AAA and the manager said that they could manage. The three Grismer men pushed my Chevy SUV out of Speedways parking lot, onto the busy street, down the road, to Grismer.
Did not finish what I had asked them to do. I wanted them to change the bulb on my left side break light and the oil change. Did the oil change, said they got overbooked and did not get the bulb changed . Waited for two hours and did not get my job fully finished, in spite of making a appointment for this work. Will not go there again
Great customer service and great quality work.
The Englewood Grismer always treats me right and gets the work done quick and right.
They were really helpful and fixed my car.
Very easy! Very friendly staff! Great experience!
Best mechanic in town D.C
Everything was very good . Done timely and correct.
Friendly staff. Got an oil change and tire rotation a lil confusion on whether I had a tire lock or not but all is well they had an universal socket.
I have used Grismers for 20 years and have always had positive outcomes
A very good experience on a oil change even with a reschedule!! Keep up the good work!!
Provide great service at a reasonable price
Good job at diagnosis of car’s problems and solving them. Had to order part for my 2009 car, but we’re prompt in installing it when it came in. Friendly and courteous.
Good place to get work done.
Service was excellent. Have used Grismer for many years
They did a good job on my car. I went here to buy a set of new tires and a wheel alignment they did good and Roger took his time to put my hubcaps on correctly and also informed me about some other things. Hes a gem for that company
Great place to do business.😀
Always friendly and helpful. This time I had a flat that needed fixed. I have purchased tires and had maintenance done here. Recommend highly.
Super nice staff, very helpful !!