user
Gault Toyota
2205 North St, Endicott, NY 13760, United States
Appearance
Gault Toyota
Comments
Ta
Review №1

I’m from Ithaca NY. Have been saving for a long time to buy a sports car. Spent several months test driving all different options. I settled on the Toyota Supra in large part because my experience test driving at Gault was so positive. I came by the dealership just to look at the car and they offered me a test drive, alone, with out being asked. They were so friendly and didn’t pressure me at all. They were very honest about the limits of their knowledge regarding this class of car (they don’t sell a lot of sports cars). Also, they addressed me and not my boyfriend who tagged along when telling me about the car, which has been an issue at so many other places, especially for this kind of vehicle. I came back a few months later and worked with Trevor, who was excellent. Sold me a gorgeous 3.0 Supra for a good price. They were even kind enough to store the car free of charge until the weather was nice. So happy I went here, I love the car and recommend Gault to everyone I know looking into Toyota’s. If you live in Ithaca don’t bother with those crooks at Meguire, you will be much better served here.

Or
Review №2

Horrible service. Called yesterday to make an appointment to have a front plate bracket installed since it was a Florida car. Came in today and the guy tells me they don’t have the bracket i would have to order it. No one told me this or asked when making the appointment if i already had one. If i had the bracket already why would i be called to have drill holes put in. Tells me to order one it would be $50. No thanks. Went to autozone got the bracket for $6 and got my husband to do it in 5 minutes. This place is ridiculous, will never come here again.

Jo
Review №3

First 2 times I figured we had a rude salespeople but last Thursday stopped salesman was supposed to call me with figures it’s now Monday still no call ended up going elsewhere. All three times other dealerships got our business not sure what has happened but it’s sad.

Ba
Review №4

They sent me a letter to purchase my car I drove my car down they looked at my vehicle which my lease was expiring was supposed to call me with my figures that was last week it’s now Monday still no phone call. Purchased my new car elsewhere from a dealer that took the time to talk to us. This is not the first time this happened to me with this dealership 7 years ago still no call for my trade in then I went somewhere else also!

Ly
Review №5

I have been a loyal Gault Toyota customer for 20+ years. I have always been treated with respect and everyone of the employees from the salesperson, finance and GM were friendly and went overboard to make certain I was happy with my vehicle. Thank you once again, Gault Toyota for your professionalism and service! I loved my Camry’s, but am leasing a Prius Prime and love it!

Le
Review №6

I bought 2 cars in here plus two of my children vehicles. Total of 4. First time was 2019 and I was helped by David Bucci and Chris DeMarco. The next 3 times we were helped by Trevor Huckle and Chris. They are all amazing. Ready to show any car u may want to see. Trevor has an amazing demeanor and no matter how many questions we ask he always has a warm smile and answers in a genuine manner. Certainly you dont feel that you are dealing with salesmen. When they say zero pressure... they mean it.Chris is a master at his job and will find you the best rate and financing. Sometimes I dont know how he does it. My last purchase was two days ago, I called a few weeks prior snd told Trevor what car I wanted. They got it all ready for me, had nothing to specify or to worry. They know what I want and got it done as soon as my car was rolled of the delivery truck. Went to pick it up and all was 100% as expected. When buying a vehicle, I cant imagine ever dealing with anyone else than these amazing people at Gault Toyota!!

Do
Review №7

Gault Toyota came through for my new vehicle purchase, as it has for my last 7 vehicle purchases. Dave Patterson lead the way for my Rav 4 Prime purchase from ordering to delivery. The complicated task of ordering was made easy by Dave. His attention to my wishes was right on. Dave and Tara gave me much needed guidance at delivery. The vehicle is absolutely perfect! The Gault team is perfect! Thank You!

Ma
Review №8

This dealer had a signed contract with me to buy a car. Due to their error they double sold it, and refused to admit their error and make it right. It played right into the shady used car persona that so many are familiar with. Be careful, this dealer only cares about the bottom line, not the customer.

Ed
Review №9

Recently purchased a new Highlander from Gault and they made the car buying experience very smooth. Our salesman, Johnathon Barnes was very helpful and knowledgeable. I have not had to have the SUV serviced yet but I fully expect the service will be as great as the sale was.

Ru
Review №10

Great place to buy a vehicle and for service. The staff are friendly, helpful, knowledgeable, and trustworthy! Have bought my last three Toyota’s from Gault and I highly recommend them. Thanks to Tom and Trevor in Sales for a great experience.

Ji
Review №11

Never thought that I would drive a Prius, but the Plus is not your father’s hybrid car! ( sorry Oldsmobile). I was surprised at the way it drives, and very low road noise. Over 60 mpg isn’t bad either!Scott Kelley was great to deal with. He understood what I wanted and put together a great deal. Very responsive to every question.Great service dept, friendly folks, good cars.A great place to put your trust in when buying or leasing a car.

El
Review №12

Great dealership! Stephen Shepard did a great job at finding me the best deal and rebates on a new car lease for the car I actually wanted (for the first time ever!) in a very timely manner. In the past, because of my credit, I was always stuck with 2 or 3 horrible choices on used cars with insane interest rates. It was refreshing to be dealt with so professionally for a change. He also helped set up the media station and connect it to my phone, and they made sure all the fun stuff like registration and tags were taken care of (I live out of state).

De
Review №13

I recently leases a 2021 Corolla hybrid for my son to drive to college. The salesman, Ricky Chesebro was so very helpful and knowledgeable. The paperwork was all completed before I arrived to pick it up. While I was taking care of the last part, Ricky was going over are the cars options with my son. It was a great experience..

Wi
Review №14

A very nice Toyota dealership. The employees are helpful and friendly.

to
Review №15

Me and my wife both have new toyotas worked with four different sales persons because two left last I worked with Johnathan B. I highly recommend he very good to work with

Jo
Review №16

Bought my first new car from here! Had a wonderful experience with them, will defiantly go back and recommend! Thank you Debbie!

Je
Review №17

Loved Debbie Federwicz! Everything was so organized and the team was so helpful and no pressure! They took care of our insurance, had everything ready, explained everything, helped with incentives! Great experience. Car for our son and my mom got a car too!

Ke
Review №18

Bill slater fantastic man couldn’t of had a better experience. Really puts down what he’s picking up, great guy. 👍

An
Review №19

Had the 10k mile service done at Gault Toyota on our 2020 Tundra. The service experience was okay. But I was asked if I would like the truck washed after.. I said yes unfortunately. The truck is covered in water spots that had to be removed with vinegar.

Jo
Review №20

Stephen and everyone at Gault were a huge help. Two thumbs up.

Do
Review №21

I was speaking with a very nice gentlemen named ethan over the phone about some questions of my 2019 Toyota Avalon features and throughly explained everything that I was curious about and satisfied my curiosity 100%!! This Toyota has such greatly skilled and knowledgeable mechanic employed!

Ma
Review №22

I was pleased with the unprepared manner of the salesman, and the clarity of all the important details. Gault also gave me the most generous trade in value for my old car.I am very happy with my first almost 2000 miles of my Highlander Hybrid!

Ta
Review №23

Outstanding my salesman Bill was very patient and wonderful I recommend if looking for a car this is the place

An
Review №24

Holly is a great saleswomen, she was very nice and just an overall great human being. She made sure to handle everything i requested instantly and made the experience hassle free. I appreciate her professionalism throughout, she really is an asset to this dealership. Drove from near NYC to get the truck i wanted and they worked with me. No hesitation recommending this dealership, thanks to Holly.

Ki
Review №25

Ive been working with Trevor Huckle at Gault for almost 10 years. He is honest, responsive, knowledgeable and never applies pressure.

Na
Review №26

This is our 4th car-purchase at Gault. We recently bought the RAV4 plug-in hybrid, but did not receive the $1000 NYS rebate. We were upset when by chance we found out that there is an rebate. After several phone calls over a period of days, we reached the sales manager who arranged that we quickly receive the rebate. We also changed our mind about the rust-proofing and he returned the money for that too. Our salesman, John Castelli, was nice, but he sure should have known about that rebate. Still, 4 cars, apparently we trust Gault. They do our maintenance too.

Je
Review №27

We had a red carpet experience at Gault Toyota. This was our third leased Camry, but our first time at Gault and we were very happy with the inventory and service provided. The other local dealership did not have Camry inventory when our lease was due to expire, so we extended and they did not have inventory again. Our salesman, Scott, listened to our preferences and we found the car we wanted for a good price and took it home the next morning. Scott was helpful in helping us set up our audio system and preferences and followed up with emails to make sure we were happy. We ‘ll be going back to Gault for our next vehicle.

T
Review №28

Good service. Steve went out of his way to show me a car model I was interested in.

Ka
Review №29

Gault Toyota has the best customer service!! Thank you Jarred Mills for such a great experience and all your knowledge on the vehicle which allowed me to make the best decision!!

Jo
Review №30

We bought a new Toyota Venza Hybrid from Gault. Our salesman, Bill Slater was very helpful in the process. No pressure and very knowledgable. We came looking for a Highlander and test drove one. Then the Venza caught our eye, especially the 39mpg rating so we drove that one too. Bought the Venza in Celestial Black.

To
Review №31

I have been dealing with Gault for over 25 years. I have bought or leased many cars from them. I have always had great service before and after the sale.In December 2019 I leased my 2020 RAV 4...my 4th one. The service could not have been better. I met Tom Turner for the first time and he was by far one of the best sales people I have had to date. He and Chris the sales manager, worked intrinsically to get me the best deal on my new lease, even though I was way over my mileage. I am a true believer in Toyota and their commitment to quality, and to Gault Toyota for their outstanding salesmanship and service after the sale.

De
Review №32

Recently purchased a 2021 Toyota Highlander from Gault. Had a great experience working with Debbie Federowicz during the purchase. Will definitely recommend her to people looking to purchase a vehicle. She very knowledgeable at getting the electronics set up in the vehicle before you leave. Also followed up with a phone call and emails on how we liked the vehicle once we were home.

Ri
Review №33

Bought my 6th car from Debbie Federowicz! Had a wonderful experience with the Gualt teamwill defiantly go back and recommend to all my friends and family 👍🏻Thank you Debbie!

Mi
Review №34

The people were very helpful! The service department was spot on and quick! Much appreciated!

Ju
Review №35

It was nice to met Tama today for my first visit with my car.Had no problem and she answered all questions i had.

Sh
Review №36

I am really loving my new Toyota Rav 4. My salesperson, Dave Patterson is very helpful. I have bought all my cars through him. I consider him a friend. I would highly recommend Dave.

Ri
Review №37

In the last two years I have bought a car and then leased a car. I have dealt both times with Mr. Trevor Huckle who has been great. I have had good experiences with Gault in purchasing, leasing and service. I also wholesaled a car to them and they were very fair in the offer they made me. I find dealing with Gault on all levels to be excellent and haste free.

Ja
Review №38

I want to commend the staff at Gault Toyota. Each and every person I dealt with was knowledgable, eager to help and most importantly made my buying experience fun. I especially want to thank Debbie Federowicz who led me through the entire process of choosing a car, crunching numbers and patiently ensuring I understood all the bells and whistles in the vehicle, and then following up with me to answer any questions. Great group of people. Thank you!

sc
Review №39

Great place to deal with as they took the time to find us the vehicle we wanted and a sweet deal too!

CH
Review №40

I bought my 1st new Prius in 2012 at Gault. That car impressed so well (now 8 yrs old with about 100K miles) That I decided to get another! This one a PRIME model. Both of those transactions, as well as all of my routine service events since have been flawless. Sales & Service have been very pleasant, thorough, & professional. The facilities & attention to detail exhibited by the staff are amazing. Parts & Labor arent cheap (& where are they?), but they do the job right & the car is always ready when promised. I am very satisfied with this dealership & enthusiastically recommend them to any & all.

Ju
Review №41

Scott at gault was amazing. He helped us three years ago and came through again when we decided to upgrade. He is honest and is prompt with his communication. Would highly recommend! Great parts service too!

Ch
Review №42

Im really glad I purchased a new Corolla. Its the perfect car for me! Holds up well and gets excellent mileage. The staff at Gault Toyota were very helpful and the whole process was easy. I left feeling that I got a great deal and have the support I need to keep everything running well and in good condition.

in
Review №43

Had a great experience at Gault Toyota. Non-pressuring sales team (shout out to Trevor Huckle who worked with me through the whole process). Ive had many negative experiences at different dealerships and have fallen victim to buyers remorse more than once, however this shopping experience was great. We were in need of a van and had been looking at Toyota for a while. I worked with Trevor to get the most I could for my trade-in and at no time did I feel pressured or antsy. 10/10 Id shop here again for my next vehicle.

je
Review №44

Would recommend checking them out, even if you dont buy a vehicle and you need repairs, this is one place I would definitely recommend. Hands down very professionally customer service

Ju
Review №45

Aleks was such a pleasure to work with! He made me feel like a friend of his within minutes of chatting. He kept me laughing while being very professional and kind. When I am ready for my next Toyota Ill definitely be returning to work with him again!

Je
Review №46

My recent purchase of a 2021 Tacoma could not have been a better experience. Dave, Eric, and Tara were super to work with. Highly recommend Gault Toyota.

ch
Review №47

I recently purchased a new Prius Prime from Gault. My intention was to look at used Prius’ but Christopher helped me get into a new vehicle with a payment that I feel comfortable. He was patient and worked with me without making me feel pressured. I couldn’t be happier with my new vehicle and I recommend the experience at Gault to anyone looking to purchase a vehicle.

Cy
Review №48

I had 7 coworkers that were thrilled with their Toyota Rav 4 and with Trevor and Gault Toyota. 3 years ago I got my first Rav and just leased a new one from them. Simply the best!

KA
Review №49

I had not purchased a new to me car in years and was quite nervous. However Deb made everything go so smoothly I was thrilled. I ended up with a beautiful 2017 Toyota Tacoma and every step of the way was made easy for me to follow and I couldn’t be more pleased with the process and my new truck.

fr
Review №50

Just purchased a 2021 Toyota Highlander at Gault. Gault worked diligently to provide the options I specified. Pleasure to work with. Good sales team.

Co
Review №51

Exceptional service. We traveled 3 hours to upgrade our lease with a newer model. Unfortunately the local dealership was not very welcoming and I have always been treated with great respect at Gault Toyota.

Ol
Review №52

Chris Zeh made the purchase so simple and easy. Got the vehicle I wanted, at great price. I havent used their service department yet.

Wi
Review №53

Worked with Dave Patterson to buy a new RAV4 Hybrid. Dave was easy to work with even during this pandemic. All questions were answered - if Dave didnt know he found someone who did. The final paperwork, etc. went very quickly and smoothly; everything was organized.

Ri
Review №54

I’ve bought several vehicles from Gault Toyota and always with Dave Patterson. Dave has always been very honest and sincere . He is always available to answer any questions and has always made our car buying experiences a pleasure. He is and outstanding sales representative for Gault Toyota.i feel he’s the Best of the Best

me
Review №55

I would like to say how amazed on the excellent team work that was provided to help me with my time crunch of moving and finding a more efficient vehicle. I am very thankful for Elizabeth Scully and Tom Lavelle on their caring and genuine concerns for my needs in buying a vehicle. They both worked so well together as one and created an experience of what fells the care you would give to your own family. I am very thankful for all their help.

Mi
Review №56

It was a pleasure working with John Castelli and the Gault team on our rav4 purchase. I couldnt decide between the 4runner and rav4 and John encouraged me to take my time and patiently accommodated my last minute request to test drive the 4runner, even when I was midway though the rav4 paperwork, lol. Great buying experience and I love my Rav4!

Ka
Review №57

We have leased several cars with Gault! We have been extremely happy with Scott Kelley, the team, and maintenance department. They are professional, courteous, and very easy to deal with. We highly recommend this car dealership and commend their employees on a job well done! Consider buying or leasing a car at this establishment!!

Pa
Review №58

We were very pleased with our recent experience at Gault Toyota when we purchased our 2020 RAV4 Hybrid. Our salesperson, Stephen Shepherd could not have been more considerate in helping us choose our new car. He was very pleasant, kind, polite and answered all our questions. We felt very good after the purchase and love our new RAV4.

Ed
Review №59

Leased two more Toyotas this year. Always a great experience at Gault. I am impressed with the new safety features that even come with the base price Corolla. The Camary is a great trip car. Favorite feature: Automatic high beams!

Jo
Review №60

Not good experience

Ch
Review №61

William slater did a hell of a job getting me and my wife into a new tundra. Thanks billy and have a great holiday.

Ch
Review №62

This was the first time I had been to Gault Toyota and worked with Debbie Federowicz. She was very nice and made the process go very smoothly. Thank you Debbie and we love out new RAV 4.

An
Review №63

This review is about a recent purchase experience at Gault Toyota. Looking for a new vehicle I shopped three Toyota dealerships. Two didnt care to give a quote, saying We are full sticker on that model, while Gault was willing to make an offer. Dave Patterson was nothing but courteous and attentive, and always in contact without being cloying. I got a fair deal and treated with respect, while the other dealerships let me walk away from a potential sale. Very happy, and this marks our fifth Toyota from this dealership. I think cumulatively we have over a million miles on them. They just keep on going...

Pa
Review №64

Im writing this not as a customer directly, I am somebody elses driver. I have to say though, this is an uncomfortable wait. I feel the waiting area is quite cool, and since Im stuck here for a while, its problematic. But I guess the antiseptically cool environment is what is enabling the guy with the green polo shirt, the Santa beard and the employee badge to walk around indorlors mask free. Wonder what would happen if I took my mask off in here? As I said, Ill be here a while, maybe long enough to experiment.

Ti
Review №65

Great service

Ti
Review №66

Scott Kelley and the crew over at Gault Toyota are fabulous. I recently purchased a 2021 4Runner and it was, hands down, the best vehicle purchase experience Ive had. I got a great offer for my trade, and they asked a fair price for my new 4Runner. The paperwork was a breeze and they took care of filing it all with the bank and DMV. Big thanks to the finance manager Mr. Hill for helping me fit an extended warranty in my budget.We recently were treated to over 3 feet of snow, and I know 4Runners have a reputation for superior performance in inclimate weather or off road conditions, but I thought this snowstorm was going to be too much even for a 4Runner. I was wrong. My wife drives a Jeep Grand Cherokee - instantly stuck. I threw the 4wd on and cut through like a hot knife through butter with snow 3 feet high.This storm broke our areas record for most snow, so literally nothing has ever happened in my area that my 4Runner cant handle.

Jo
Review №67

Good service. Any review I have given Gault Toyota has always been 5 stars. Dont know where you came up with this rating....

Ar
Review №68

Sales people seem to take a bit to talk to you now and then. Place is kept clean. Service reps are generally nice and will help with any questions to the best of their ability. Cars brought in are cared for when left for service and they even have their own car wash for serviced vehicles (no undercarriage wash). However if anything is broken on the outside of a car they wont wash it and same for if theres random items or trash in a truck bed and understandably so.

42
Review №69

Very friendly sales man. Very clean and beautiful facility. Knowledgeable staff

Ma
Review №70

Service is excellent!! Everyone is very congenial & very helpful.

Ki
Review №71

My experience at this dealership was wonderful got my brand new car the same day. Very informative and helpful. Highly recommended.

Be
Review №72

I purchased a certified pre-owned 2015 Toyota Tacoma in September from Gault Toyota and I had a terrible experience. After giving my phone number to their web portal service, I received a phone call and text message from the sales manager, Margaret, the next day. She quoted me for the truck at $27,999. I visited the dealership a day or two later to look at the truck and meet with someone. It was then that I met with Stephen, my salesperson for the truck. He came to me with a price of 28,999, a thousand more than what I was quoted from Margaret. I had the text message from Margaret, which I showed to Stephen, and he took a picture of it with his phone, went back and talked to his manager, and came back and apologized and honored the price Margaret gave me. After haggling with him, he said that he couldnt do anything lower than $27999, which was the original price that I was quoted. He said, We already are giving you $1000 off the price. Which was a complete lie, since that was what the sales manager quoted me on initially. Im starting to think this is a tactic they use on a lot of people, so that they can say that they already dropped the price. I was able to get them to come up $500 on my trade-in, but that was all they would do. After agreeing to buy the truck, they said it would be ready and detailed within a day or two. After 5 days and me having to call them every day for an update, the truck was finally ready. No one from the dealership thought to call me during this time to update me. Instead I had to take the time to do it myself. The customer service was terrible across the board. But this brings me to my favorite part. When I came in to do the paperwork and pick up the truck, it had a large dent in the front bumper that I didnt notice when I first looked at it. I told Stephen that I want them to fix it before I spent $27999 on a vehicle from them. He told me no and threatened me saying that if I didnt take it as is, someone else would buy the truck within a day. Literally, the only reason I bought this truck from them is because it was the exact one I wanted: Toyota Tacoma, double-cab, 4x4, and low mileage. If I was purchasing this car because of customer service, I would have left in the first 5 minutes. Stephen did a terrible job, as well as the used car manager, whos name is Eric I believe. Any service this truck may need in the future, Ill be taking it to the other Toyota dealership in town.That being said, if youve taken the time to read this insanely long review, I congratulate you, and I would highly recommend you buy your Toyota from the other dealership we have in the Binghamton area.

La
Review №73

I am on my second highlander. This is my first time purchasing through Gault. I have owned 2 Rav 4’s, 1 Camry and 1 Highlander through Jack Sherman. I wish I would have went to Gault sooner. Loved my sales guy, Dave Patterson. He was very knowledgeable, pleasant and not pushy. I knew what I wanted and wasn’t going to change for anything and he didn’t try to change my mind. I went down the next night to pick up my second brand new Highlander and it was ready when they said. I didn’t have to wait around. Everything went well. I haven’t yet gone to the service department but I am hoping it is just as pleasant as the sales department was. Check them out, at least for the Toyota part!!!

Ke
Review №74

Great service, accommodating Sales folks!!

Gi
Review №75

My family has gone to Gault Toyota for years because of their professional, helpful and thorough service, in addition to the quality of Toyota cars. I recently bought a new RAV4 from Gault and my experience was great (as always). Scott Kelley is the best! The ideal salesman. He was patient with my millions of questions and was kind through the entire purchase, loan and registration process. He didnt push me to look at any cars I wasnt interested in or try to sway my decision if it wasnt beneficial for me. I recommend everyone go Toyota - and go to Gault! Thank you for a fantastic experience!

Jo
Review №76

Ive now made my second Toyota purchase, both times through sales representative Trevor Huckle, and I am very happy with both experiences. Trevor responded to me promptly when I shared my purchase plans, he is honest and straight forward and gave me information, not pressure. He listened to my financing plans and suggested another possibility, which will save me hundreds of dollars. The Gault facility is clean, bright and comfortable and everyone I came in contact with was pleasant and helpful.

Ne
Review №77

Dave Petersen is best salesman, always has a time and answer to your questions, Gaut dilership is lacky to have guy like him.

Mi
Review №78

We were promised two rebates and 0%APR financing. They had me sign one contract, then mailed a contract home for my husband to sign. Once we got the contract at home, we realized they had charged us $5000 more than what they promised us over the phone, and not honored the rebates and 0%APR financing that were listed on their website and promised to us.We should not have done business over the phone with such a dishonest company.

Ed
Review №79

Ive purchased two trucks from Aleks and he was a real pleasure to work with both times. Im looking forward to working with him on my next vehicle purchase.

br
Review №80

Sean is just fantastic I trust sean mills with all my automotive needs

Da
Review №81

Good service, expensive!Very nice people

Sh
Review №82

They are not fixed my car. Three time back store aways say bad gas still in car... Change two stuff, two thousand dollars more, tell it’s ok if I want drive to anywhere.but when I go to New York city my car dead in nj..... I ask someone work in ny Toyota,he tell me it’s about the transmission problem.. one month three time back so sad, not good English but just want that people know

Da
Review №83

Very nice staff and quality car care

Yo
Review №84

Went with friend! Awesome service.

Ro
Review №85

We purchased a Rav4 in August and are more than pleased with our experience at Gault Toyota! I had bought a new car from Gault years ago while working for IBM and remembered that experience as a good one as well! Debbie, our sales representative was exceptionally polite and patientduring the sale. Thank you Gault Toyota and Debbie for the positive experience!

La
Review №86

Visiting Gault in Endicott is always a distinct pleasure. The place is immaculately clean and inviting and service people are cordial and friendly.

Na
Review №87

This is our second car that we have obtained from Gault. The first was a lease of a Highlander and this time we purchased a RAV 4. Everyone we dealt with was so helpful, from the point of looking at models to picking up our vehicle. I highly recommend them for their integrity and their amazing car shopping experience.

Ji
Review №88

Scheduled an appointment for an dmv inspection, Toyota care and a recall on the milliwave unit. Somehow missed that the inspection was not on the work order. I left vehicle and when vehicle was ready and when told about the service work completed asked why inspection not done. Realized my error in not seeing it was not on the work order. Nick Pasquale could have said we are all filled up with appointments and have to make another, but he said well bring it back in and get the inspection done. Wow, great service from your service department and service advisor.

No
Review №89

We love our car, Debbie made the purchasing experience go well and she was very pleasant and professional and helpful throughout the process which we really appreciated. My wife and I felt a little discouraged about a few things, but overall we’re satisfied with the purchase and the buying experience. This is the 3rd car we’ve purchased from Gault Toyota, so we are definitely pleased with the dealership! We give the experience a 97% rating.

Ch
Review №90

Always honest always fair price on repairs.

Mi
Review №91

Edited.I Bought a certified pre own. Had problems but they eventually helped me out. Still feel like there is issues but thats what I get for going pre owned.Do your research before you buy here.

Ma
Review №92

A scam website to get your information and horrible customer service. No phone calls back, no emails back(even by a so called manager). HORRIBLE EXPERIENCE. Beware. Oh and I bought a vehicle from there 4 years ago and it was good then.

Yo
Review №93

Went with friend ! Great service

Be
Review №94

Always a warm and welcoming staff. We are leasing a vehicle with Gault Toyota and when I go to get it serviced I am always met with a welcoming crew. The guys walk you through the entire process and have never made me feel rushed. There is a waiting area for small children, as a stay at home who always has a kid in tow, I really appreciate this.

Sa
Review №95

James Iacovelli was fantastic! I highly recommend seeing him if you are in need of a car at Gault!

Er
Review №96

We recently contracted our second lease at Gault Toyota. Trevor provided excellent guidance and service in both cases. The vehicles and service throughout the lease are outstanding. I highly recommend taking your automotive business to Gault Toyota.

St
Review №97

Debbie and the team at Gault have done another great job for our family as we leased again. Regularly keeping us up to date with newest offers. Thanks Debbie!

Ch
Review №98

I have always received excellent service. They seem to really care about making customers happy

Ch
Review №99

The process was quick and easy, and Trevor helped us through it every step of the way. We were in and out with a new car in less than a week. Also, the kids area was a great addition, and kept our 4 yo occupied while we ironed out the details.

Le
Review №100

This was my first time shopping for a new car in 15 years. Ive never been a fan of car dealers but I must say that the staff at Gault Toyota treated me very well and made the experience as painless as it could be. Going in I was uncertain if I should buy a certified used Toyota or buy/lease new. The lease deals were so attractive and their willingness to negotiate an even better deal sold me on the lease. I test drove a few different models and within a week I drove away in a 2015 Camry. They werent pushy about options and were willing to show me all the amounts making up the final price of the lease. Great experience overall. Would recommend them.They also have a top-notch service department which I have visited a few times over the years for service on my older cars including a 2000 Camry which I purchased used from Gault in 2003 and have been driving ever since! To be honest the only factor preventing me from using their service department more often is price. Like most car dealer service departments their rates are high. I will however appreciate that quality service over the next few years since my new Camry is under warranty and 2 years of regular maintenance was included in my lease. Thats a great bonus!In summary Im very satisfied overall with Gault Toyota and would recommend them to anyone looking for new Toyota or quality used car.

Information
61 Photos
100 Comments
4.3 Rating
  • Address:2205 North St, Endicott, NY 13760, United States
  • Site:http://gaulttoyota.com/
  • Phone:+1 607-821-0305
Categories
  • Car dealer
  • Car accessories store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Credit cards:Yes
Similar organizations