Love this place! Love the customer service and support and selection. Have used them three times and couldnt be happier.
Great experience and fantastic customer service. Paula helped my wife pick out some great pool tile and in 24 hrs we got a call was ready for pick up. We were in a time crunch and was so helpful. Paula knows her products and quickly pulled so many great options to choose from. They have beautiful and unique tiles we had never seen elsewhere. We will shop here again! Already told our friends about this store and great service snd product selection.
My pool tile contractor recommended Tile Direct in Encinitas for my pool remodel. I was surprised because before he mentioned it, I only knew of the San Marcos location. I was blown away by their pool tile selection! They have hundreds of pool tile samples in their showroom and they have access to thousands more in catalogs. At first I weary of selecting Italian glass tile due to cost, but their prices are very reasonable. The gentleman working showed me products in different price ranges and explained the difference in quality between those ranges. I will definitely be back for future projects!
I was pretty impressed with the showroom. They have tons of beautiful products and the young man working seemed to be incredibly knowledgeable about each one. He was able to point me in the right direction for my kitchen remodel. There are several beautiful backsplash pieces to choose from. Highly recommend Tile Direct.
Great selection of porcelain, glass tile and stone.. Paula shes always nice and helpful.
It is so refreshing to go to tile store and actually get fantastic service. I explained that I had a very limited budget and the staff were able to find the right tile with a beautiful mosaic. Looks like I spent thousands of dollars. Im grateful for all their efforts and patience. All my friends and family love my new kitchen and bathrooms everything coordinates. Thank you to all the staff at Tile Direct.
Love this tile shop! I was so lost on what to pick and I showed their employee some pics of my kitchen and some pics I liked. They let me take home plenty of samples and I love the outcome. My old 90s kitchen finally looks clean, modern, and neutral....The icing on the cake was it only took days rather than 2-3 weeks like when I’ve ordered from some of the big box stores.
My preteen daughter really wanted to help in the design of her bathroom. The staff at the store were able to combine all her ideas and what we wanted as well and they came up with a beautiful Design that captured her spirit in the most Elegant way! Im so grateful that they took the time to listen to her and came up with such a beautiful design. My daughter & I are both very pleased. We went to a couple of other stores down the street, not only were their prices really high but no one paid attention to my daughter’s ideas about how she wanted her bathroom to look.
Im so impressed with all of the beautiful tile this store has. Greg and Roxy were amazing with their expertise. They have so much stuff to pick from and let me take samples home. My husband was impressed with all of the tiles I brought home.
Roxy at the San Marcos store was fantastic. She took my order and helped me even though she is not the sales rep that is getting credit for the order as I had previously talked with another person the day before. Such an ethical person and so glad to know that Tile Direct has such great employees. Thank you Roxy for awesome service.
Great service! Wide selection and easily found what I was looking for. Would recommend to anyone like me wanting hard-wood-looking tile. Thank you Greg and your amazing staff!
Very helpful and knowledgeable staff with great selection of natural stone. They were even able to get my marble tiles shipped to Los Angeles for my shower. Easy and convenient 5/5!
Tile Direct has a lot of pool tiles to choose from. They were able to get me my tiles quickly and in time for my contractor to finish up my pool during the slow season.Very happy with my overall experience!
AMAZED at the selection! My wife and I spent at least two hours in here. Thank you for your help in designing our bathroom! Very helpful staff.
I just visited the new store Tile Direct opened in Encinitas . Big showroom with a lot of different tiles. Greg and his assistant were very knowledgeable, they spend a lot of time with me and made my shopping easy. I am so excited for my floor, can’t way to be done.Thank you Greg and staff.
My wife and I had great experience here Paula was very knowledgeable. Good service and pricing Thank you!
I went to the San Marcos location. The staff is extremely knowledgeable, & informed me about the Encintias location that offered a more upgraded selection. I met with Greg who was also very helpful. We designed both of my bathrooms and kitchen backsplash. Im so grateful for all the help and Honest opinions of all the staff in getting my projects together! I plan to come back. The selection is amazing both stores carry a great variety.
Very nice place. The staff is great and knowledgeable. They located exactly what I was looking for. Thank you
Was really happy to find this place huge selection of tile we spent about 2 hours with the owner he had no problems answering all of our questions and gave us a crazy deal on our purchase. Highly recommend this place clean and friendly
Went in to shop and the sales person never even acknowledged us walking in the door. Helped other customers that came in after us. My husband finally told her why we were there and she still never helped us. A new customer came in and she helped her.Very rude!
Helped my parents select some really cool tiles while I was home for the holidays. Prices were great and products came fast.
Excellent service, easy to talk to and great selection!
Very friendly and helpful
Tile Direct has a great selection of tile and the customer service is excellent, highly recommend.
Good service, very helpful and great prices
Great customer service! Great prices!