I recently purchased the Kamado Big Joe III at this store. The COVID caused a supply shortage, but the staff was very communicative in explaining to me when my smoker would arrive. On delivery day, my Big Joe III was finally delivered and assembled by the BBQ Galore team right on time and very professionally. I will definitely visit this store again to add to my BBQ needs.

DO NOT BUY ANY PRODUCTS FROM THIS COMPANY. I HAVE BEEN SOLD DEFECTIVE GRILL FOR $5,000.00 AND COMPLETE RUN AROUND. I CANNOT GET AHOLD OF MANAGER AND PRESTON THE SALES PERSON HUNG UP ON ME AFTER ADMITTING THE PRODUCT HAS ISSUES WITH WIND.

I always get great service here, and they now have USDA Prime steaks!

Only for the rich and famous.If you dont have a grand or two or 10 to spend then not a lot to see.Staff was attentive but clearly not thrilled to be asked a handful of questions about inexpensive grills.But helpful still

I picked up a few drums of propane here. Staff was helpful and showroom was nice. 5 stars for the limited amount of time I spent there.

Did not have a longer connection for propane tank to a barbecue pit. People asked for it before yet they still said they sent those people to order it online. I kind of felt like if they were a specialty place and they knew people looked for this part that they should have a few to offer. The people were nice though they just did not have what I wanted

They have a great selection of barbecues and things for your fireplace too.

Nice staff who know their product but their delivery service and follow-thru is questionable to poor at best. I bought a large Green Egg with all of the accoutrements and the delivery team pulled a no-show leaving me high and dry.The sales team (Kurt) was wonderfully nice but was not empowered by management to solve this problem.

Great customer service!

Great if you need barbecue stuff

Had most of what I needed

Wow besides Sarah everyone gave 1 star and has 1 review under their belt. Well let me add some validity to the rating here. Ive been a fan of BBQ since as far back as I remember, but never really got into it until a teenager who loved working the grill and basically relearning good habits my dad taught me. Since then Ive owed a half dozen grills and BBQs, built a few of my own from various places and for the everday person looking to not burn their chicken with sweet baby rays this place may not be for you. Its also not for the advanced smoker aging their own fruit wood, making their own dry rubs and sauces. Its a great place to get gadgets like thermometers, skewers, etc. They have a healthy spice and rub selection, but all commercial and great places to start and get ideas for your own personal transformation from griller to pit master.As many of the previous reviewers bought grills to install during remodels they do have quite a few to choose from, but Ive been exclusively smoking for about 6 years now and would never go back. They carry quite a few high end fancy models, all expensive and some rather home décor heating systems.The only reason I come here regularly is to get traeger pellets for one of my auger fed smokers. They carry a good selection of flavors, sell them for cheap, will order from traeger for me.The staff is pretty helpful if you know what you want, the selection is ok, but I really feel that all the bad press everyone is getting isnt fully indicative of the experience you can expect. Yeah probably dont buy a grill, dont have a contractor install it. You should be smoking it anyhow and dont buy a Weber anything. Ive made better quality and study grills myself. I do however recommend the Green egg which they carry. Superior insulation. Bright open layout. Plenty of space to browse. I get my lump wood from Lowes, but they carry a lot of fuel in bulk here.The quality of your food is not in line with the price of your grill. I get the whole ease of use reasoning, but you may as well go to Home Depot across the street for that. Not a single person actually reviewed them, just rants and raves. Sounds like there is a lot of turnover here, which is never good and granted I dont recall anyones names, Ive never had a bad experience here, but never a good one. So so all around, a little pricey would be my last thought.

Great bbq selection and sales staff

Their business hours say they close at 6pm on Sunday but went there at 5 pm and it was closed. No sign or anything to explain the early closure. Just wasted time and gas.

Great Customer Services!