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Safari Automotive Sales and Service
945 Chestnut St, Emmaus, PA 18049, United States
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Safari Automotive Sales and Service
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Er
Review №1

I was referred to this shop by a friend after dealing with a couple of the bigger dealers, my friend has family working at the dealers and they recommended this place. What a pleasure was dealing with Mr. Alli, professional and honest, he will communicate with you and try to help with your automotive needs without trying to squeeze every dollar out of your bank account. He has now taken care of both my vehicles. Since I have a basic understanding of mechanics and know how many hours it takes to do many jobs, some I could do myself just dont have the tools or the time, I feel very comfortable recommending everyone to go there.

ri
Review №2

Excellent service and very professional. I couldn’t recommend a better shop to take your car for any service.

Br
Review №3

Simply fantastic from start to finish. Ali took time to call and make sure he understood the problem I had before starting work. Then he called with an update letting me know he was running a bit long. Finally he offered to stay late so I could get there after hours to pick up my car. I made other arrangements with him which made picking it up after hours a breeze. Once done he called and offered a suggestion of some additional things to watch. All of this for a very reasonable price. Ive found a new mechanic for my car. Oh yeah, he also personally called the next day to make sure it was working well. Im hooked!

Bo
Review №4

For several years I and the other adults in my household have been taking our cars exclusively to Safari Auto for maintenance, repair, and inspection. Ali is always very thorough in his explanation of what needs to be done, and he is accurate with his cost and time estimates. The costs are very reasonable, and the work is completed when promised. There is never a surprise when I go to pick up the car. If he finds a problem that we didnt discuss, he calls and explains what it is, how urgent it is, and what the options are for dealing with it.My car is a 16 year old PT Cruiser with a manual transmission. Recently the shift action had become loose to the point that it was sometimes difficult to find the right gear. Ali diagnosed the problem as a worn out bushing on the shift cable, but a replacement part was not available. He fashioned a replacement from another part, and now the shift action is as good as new. He only charged me for the half hour it took to install the part.

Ch
Review №5

We came here looking for a car for our teenage sons, backed with multiple reviews from neighbors and coworkers that we would receive a honest small business owner that was easy to work with. We purchased a car and he was honest and helpful in helping us make the decision between a few options in our price point. He pointed out the reasons why one would be good and why the other would be good and let us weigh our options.We will be using Safari for the foreseeable future to service our vehicles as well.

Bo
Review №6

Ali has been working on all my cars for 14 years. He always fixes everything! I even bought my last car there. Great service! Car care that never quits!

Si
Review №7

Ali is amazing. I had maintenance done by him on two vehicles and he has went above and beyond to make sure his work spoke for itself. He has definitely exceeded my expectations each time. I would recommend anyone to him.

Ch
Review №8

Had my BMW in for some air intake issues. Ali and his team were able to diagnose the problem and did the necessary repairs to fix the issue. Excellent customer service. Would definitely recommend Safari.

Go
Review №9

I highly recommend this outstanding automotive service center! Ali is the most honest and trustworthy business owner. He truly cares about his customers and he bends over backwards to take care of your every need. Every time that I call for an appointment, he is the friendliest person. Nothing is ever a problem. Honest, trustworthy and reliable. Their customer service and expertise is, hands down, the best in the Valley!

Jo
Review №10

This place is great! They do good work and the staff is incredibly helpful. I go here for any auto work I need.

Om
Review №11

Excellent service, honest owner, decent prices

Wi
Review №12

Great! The owner is really caring and told me a lot more than any other mechanic and offered to help me find solutions for my problems

Jo
Review №13

Great service and very friendly! Just moved to Emmaus recently and was nervous about finding a new mechanic. These guys are great!

Va
Review №14

Ali and his staff are Great. Ive had 2 of my vehicle serviced and I would recommend anyone who wants professional service and fair prices.

Jo
Review №15

The owner and his mechanics are good. They do minor and major repairs. Ive been a customer for years. I know the owner is honest. I trust him to keep my pickup truck running. There is a mechanic I can single out as the best of the best. Easy decision. Take your vehicle to Safari.

Ha
Review №16

I dont go on writing reviews so this is long overdue. But let me tell you this is the best & most caring place. They are the only place I recommend for your car. They have a pure heart and do their best job. I wish this was the only garage and I could take it with me whenever I travel.

Li
Review №17

Theres nothing more I can say about Ali and Safari Automotive than what previous reviewers have said. If you want an honest, reliable, and affordable mechanic who will treat you and your car like family, this is the place to go.

as
Review №18

I absolutely love my Mercedes Benz that I purchased! No engine light. Very clean. And rides 100%! Service is very professional! I’m referring everyone! Thanks again Ali!

Tr
Review №19

Ali was amazing and very helpful for an issue with our sunroof that the dealership refused to help with. He was able to just get the parts that I needed without having to replace the entire assembly. The car came back detailed and spotless (WOW). That was not expected! I feel Safari is the best at customer service in the Lehigh Valley. I am taking another van in today. He has won my business for sure. If you need reliable auto service, look no further. Great prices, superb customer service and awesome employees. Thank you Ali for your professional services.

Qu
Review №20

The service and professionalism is outstanding.

zd
Review №21

I cant recommend this place enough. Great service for a great price and above all else theyre honest. You wont find a better place to take your car. I couldnt be more happy with their service. Thank you, Ali for running a good business.

Mr
Review №22

Wonderful place, service is great. And their very pleasant!

Je
Review №23

Ali goes above and beyond to provide great service.

Em
Review №24

Ali is the best mechanic you will ever find. He is very honest and very conscientious about the work he does. My family has been taking our vehicles to him for several years and they will never go anywhere else. My husband and I live out of state now and while visiting family our dodge ram needed major work. Ali dropped everything and personally did all the work himself to make sure it was good to go when we had to leave. Even though I live out of state I still call Ali for car advice and he is happy to help. Ali is so kind and so smart. His team at Safari are excellent. If you need a mechanic go to Safari Automotive!!!

St
Review №25

You never want to be in a car accident, but if you are you can trust Ali and the team at Safari to get your car back in perfect shape. Ali fixed the front end damage to our car after an accident. He kept us posted throughout the repair process and checked in with us whenever he had a question. He helped save money on parts while making sure the car was safe and looked nice.

Xe
Review №26

Seriously amazing and quick service. The owner is so humble and straight forward. Came in for an inspection and my car was ready less than 24 hrs later! Definitely using them as my new car shop.

Su
Review №27

Safari is the best place to bring a car for maintenance or repair. The owner is very knowledgeable about all things cars, and he is honest and fair. He stands behind his work. He explains each service so you know exactly what will be done, and he then he meets his commitments. I’ve been coming here for years and I’ve never been disappointed. I just can’t recommend this business enough. It’s the best.

Pe
Review №28

Our family were customers here when it was Jims Chestnut and continued with Ali ever since he bought the business. Ali and his team have always provide outstanding customer service in a demanding environment. On many occasions he treated our rush needs as if they were his own. Fair prices, outstanding quality, complete transparency... ask Ali and his staff a question and you will receive a thorough answer. Safari has all the software for your vehicle and now does alignments, transmissions and body work. As a family that had four cars and in my past business with a small fleet Ali and Safari are indispensable.

Be
Review №29

Ali is a very honest guy to take your vehicle to. Doesnt take advantage of you and try to sell you on things you dont need. Always willing to it you in and very reasonably priced. Go see Ali.

Co
Review №30

I’m new to the area and really needed my car fixed so just picked the closest place, but I am very satisfied with the service and will definitely go back! Exponentially more affordable and reliable than fire stone and great customer service.

Ta
Review №31

It was easy to schedule an appointment, and they have reasonable prices. I’ve gone twice, once for an oil change and they topped off all my fluids, and the second time was for a check engine light, which ended up just being my gas cap not closed fully - they didn’t charge me for that one. I intend to go again when I need to get new tires (which they said I’d need soon when I had my oil changed). I feel like they look after their customers and are easy to work with.

Ma
Review №32

Safari Automotive is the best place for automotive work in the Lehigh Valley region. We have been taking our Honda cars to Ali for 15 years. His work is always outstanding and he has always been completely honest. When something doesnt need to be done, he tells us - and when something needs to be done, he does it promptly and well, at a fair and transparent price. We have bought and sold cars through Ali, and have been 100% satisfied with all of our business with him. He is friendly, smart had has a great sense of humor. We have recommended him highly to our friends and look forward to many years of having Ali take care of our cars.

Sa
Review №33

I started with taking my car to do detailing. After what I saw and service that Ali provided, I was very much impressed by it. Then I took my other car for inspection and detailing. He will take care of all his customers and this is his word. He will not sell you things or tell you irrelevant services when it is not required compare to typical dealerships or any other top competitors. His price is reasonable but st the end of the day it is his quality of work, quality of service, and honesty that matters the most. So going forward, I would recommend anyone to go to him for your car service.

Mi
Review №34

The owner of this store, Ali, is consistently amazing. He treats his customers like family and always goes the extra mile. I trust the staff taking care of my car here. Highly recommend.

Ar
Review №35

Bought my first car here and it’s been the best investment I’ve ever made! Great customer service! 100% recommended!

Ch
Review №36

If you need your car worked on come here! I was in Allentown PA on vacation, when my car started acting funny. When I got here I met with Don and was told that he was booked for the night but would try his best to get me in. And he did! He went above and beyond expectations, he called everyone he knew and got all of the parts to fix my car, convinced his workers to stay late, and even found me a coupon to cut the price down. If you come here ask for Don, hes a hard worker and gives it his all for the customer.

St
Review №37

I had an emergency situation with my car along with a time crunch and place to be. The employee greeted me with such kindness and understanding. Immediately stopped what he was doing to try and help me get this resolved as fast as he could so I could get to where I needed to go. You dont usually get this kind of excellent service when you pull in unexpectedly. I was so thankful for both the owner and the employee for not only handling my issue respectfully and in a timely manner but also explaining everything thoroughly throughout the process. Great service, great people, quality work. I highly recommend this location!

Va
Review №38

Fantastic service!The first time I went was to get an oil change because the price was reasonable and was helped right away. Didnt have to wait long which i loved (Walmart was gonna have me wait for 4 hours)I remembered the owner being super friendly which is why i decided to go back and get front brakes and rotors in thereAnd again fast service! Marc, the mechanic I talked to, explained to me what was wrong with my car in terms that I actually understood without feeling like I was getting rip off. And the owner just like I remembered him, super friendly and so helpful. Best experience I have ever had in my life!I recommend Safari Automotive Service 100%

Hu
Review №39

The staff at Safari Auto are polite, professional, and care about their customers just as much as the vehicles they are servicing. I wholeheartedly recommend Ali and his expert crew!

S
Review №40

Safari Automotive and Ali have been taking care of my familys vehicles for over 10 years and we wont go anywhere else. They are fair and honest . Theyll treat you like family and unlike the car dealerships, wont overcharge for their service. Excellent business.

Ka
Review №41

I will be advising friends and family against participating in business with this establishment. Readers digest version of my roommates interaction with Safari Automotive service.... she woke up to a flat tire on her car on a Sunday, and was grateful to hear that Safari could remedy her problem. Wonderful, right? She brings the car to the shop and he takes it right back. Upon trying to leave, hiss, the tire is again leaking. For a second time the mechanic takes the vehicle back and then tells her he cannot patch the hole as it is too close to the wheel wall. Still okay, he offers to sell a tire with similar tread to the others tires. He takes the car back and changes the tire. Again, she tries to leave. And again the tire (the new tire) is leaking. The guy admits that he missed seeing a hole in the new tire! Third try now, gotta be the lucky try, right? He puts the third tire on and she drives away. Happy ending?Not so much. Two months later, take the car in for routine oil change at a different garage. The mechanic offers tire rotation, but whats this? The tire purchased from safari automotive is in such poor shape, that the tire they made her pay for is in such awful condition and worn so unevenly, that its bad and the tires cant be rotated.Save your time and money. Get your car services done at a more reliable, trustworthy establishment.

Co
Review №42

Great work. Ali is a good guy and his team is solid. They work long hours to get your desired results.

Jo
Review №43

My first encounter with the excellent service at Safari was right before a 4,000 mile road trip. I had less than half the money for the repairs and an extremely tight timeline for the work to be completed. Their professional staff worked with me in my time of need, completed the repairs beyond my expectations, and earned a loyal customer by treating me like a human rather than a profit.

ys
Review №44

I have been going to Safari Automotive for more than a decade. I cant stress enough how trustworthy and reliable the owner and staff are. I will hopefully continue to get my vehicles serviced at Safari for as long as they are around!!! Thank you Safari!!!

Sy
Review №45

This repair shop has been servicing my car and truck for 2+ years now. I waited to write a review because I wanted to see if their level of service and pricing would remain consistent over time. Today I am happy to write this review! Safari Automotive provides outstanding service and is concerned about building a solid working relationship with its customers. This shop is reliable in its diagnostics, the repairs are all top quality, they were accommodating when it came to working around my work schedule for vehicle drop off, pick up, prioritizing what work must be done, projecting what work I might need in the future and making payment easy and convenient. The owner even makes it a point to call me directly a few days after I have my vehicle back to make sure that everything is working properly and that I am satisfied with the repair work! Now thats ......a first!! Thank you Safari Auto!!

Sh
Review №46

I came here today for my first service. I felt greatly appreciated, very friendly staff, treated like family. I will deffinately come back for services.

Sh
Review №47

Very friendly very respectful and treats you like family

Ph
Review №48

The team at Safari provided fast service for my annual inspection. They provided an estimate on cost and time. Both estimates were spot on.

An
Review №49

A+++ service. As soon as I started talking to the people there, I knew I came to the right place. They were friendly, honest, and realistic. They fixed my eclipse .

Ty
Review №50

Purchased a car here, everyone was very helpful and accommodating throughout the whole process. Everyone was very easy to contact and Id gladly do business with them again

Gu
Review №51

Ive relied on Ali and his staff for all my auto issues since I moved to the area. He provides excellent service at a reasonable price with honest advice thrown in. All around 5 star service.

Ja
Review №52

Great owner. Found the real problem and fixed it. We’ll be back. Tom

Pa
Review №53

It doesnt look like much but these guys are friendly and helpful. Always great to find a local place you can trust.

Fr
Review №54

Ive been going to Safari Auto since we moved to Emmaus in 2009. Ali has always taken care of my cars. I recently ran into a situation where both my cars broke down. I took them to Safari and Ali quickly identified the issue with both cars and fixed them within a reasonable timeline and cost, way cheaper than anyone else near by was quoting me for the repairs. If he finds additional issues with the car he lets you know if it needs to resolved right away or it can wait. He doesnt just make the repair without your approval. He also shows you what was damaged and the new parts he used to replaced them. Lets see how many auto shops do that without you asking.

Ha
Review №55

Great full service garage with helpful staff and wide range of services.

Co
Review №56

Had a transmission fluid pan replaced here. Price was reasonable and the staff were very nice.

Al
Review №57

Good family owned store

Je
Review №58

So far has been very knowledgeable and helpful and fixed what other shops messed up on my car.

pa
Review №59

Great service

Information
64 Photos
59 Comments
4.9 Rating
  • Address:945 Chestnut St, Emmaus, PA 18049, United States
  • Site:http://safariautomotive.com/
  • Phone:+1 610-967-2666
Categories
  • Auto body shop
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car detailing service
  • Car inspection station
  • Oil change service
  • Tire shop
  • Used car dealer
  • Wheel alignment service
Working hours
  • Monday:9AM–1PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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