We blew not one but two tires on our camper. They were very professional and got new tires balanced and mounted within minutes and we were able to hit the road. Thank you for your wonderful service.:)

Eric provides friendly and prompt service to all his customers. Very patient to explain any questions you have though they are very busy. The amazing thing is that they are even open on Saturdays and Sundays. The parking lot is always full of cars. Always best to call ahead and make an appointment for faster service. I bring my Toyota and Subaru here for servicing.

Stopped in before embarking in a 3.5 hr return to lower NY. I was received by a very pleasant technician at the front counter. I requested a balance for the rear wheel/tires on my 2011 Cayenne. Was quoted a reasonable price and authorized the work. A good amount of time went by, maybe 45 min and other the removal of the rear wheels/tires no work was started.The technician who greeted me came over and indicated I needed brakes (which was definitely correct), I said Id take care if that myself. He also indicated that the front wheels/tires were out of balance. I asked how he determined this as the front wheels/tires were still mounted and had never been removed. He said we put ii on the machineWhich was not true because a keep the vehicle in my sight the entire time and the front wheels/tire were never removed. Since was traveling long distance. I gave permission to proceed (dont know what I was thinking, had lot going on at the time I should have declined). After over an hour my vehicle was returned. After leaving the shop and as soon as i was able to take a look, I noticed the front wheels were still wearing the original factory weights (the wheels were new with factory original silver barrel with matching silver wheels weights). These weight were in their original position, with no evidence of old weight adhesive present as the front wheels showed.My brand new wheels were mounted/dismounted with impact tools and were damaged in the process. I thought I was in good hands when the greeting technician stated I need To find out what your torque specs are ( I assumed the tech would use a torque wrench with the statement).The front wheels were never balance. I paid for a four wheel balance and received a 2 wheel balance and damaged wheels. I called the shop and was told the technician who wrote the service order was on the line and would be on for some time. I left my number and never received a call back.I was beyond angry and decided it would best not to return to the shop. I would never recommend this shop to anyone. They are unprofessional and dishonest.If I could give them no stars I would... HORRIBLE experience

We always take our vehicles to Mr Tire and they never disappoint. It is wonderful being greeted by Stacey and working with Eric and his team. Everyone there is pleasant, knowledgeable and wonderful to work with. I highly recommend Eric and his team at Mr Tire for all our vehicle needs.

Super nice people, got an alignment with them and it drives perfect. Ive had alignments done elsewhere and its never been this spot on. 10/10. thanks again

Eric and his crew are always friendly anytime I have my vehicle there. I love that they talk to me about what is going on with my vehicle and dont treat me any differently than they would a male customer! I wont take my vehicle anywhere else and always recommend them to others.

The best! Ill never go somewhere else again.thank you mr. Tire

Very unprofessional wouldnt recommend goin there if you like your car crashed into alignment wrack after being there for 8 hrs while they had to change over brakes and rotors and a lower control arm. I was told by the Manager Eric Carlson that he would take care of it. I waited almost 2 months and have got nothing but lies and dragging on the situation.

Outstanding staff, knowledgeable technicians. Highly recommended if you live in the area to stop by and have them service your vehicle.

An excellent over all experience

ALWAYS super helpful, fixed the noise in my car for cheap...same noise Firestone told me was NOTHING. Clearly not. I left here and all was well again. Would highly recommend.

Quick, efficient and didnt try and rope me into things I couldnt afford. They even got me a better price than the one in Sayre.

Always a honest & thorough job done by these guys!

Eric Carlson does a great job and is very helpful. Would recommend!!

Amazing workers amazing service! Highly recommend!!

Never been disappointed!

Absolutely love this place. It is the only place I will take my car ! I never have any issues and the wait is never long. Everyone is so friendly and always have smiles on their faces ! 100 % recommend this place

I replaced all front suspension parts myself and then had them do only an alignment 5 months ago. After driving only 5,000 miles, my alignment was out of wack. They said the alignment would be free. So i went back to get it done. They insisted my outer tie rods were shot in which were just replaced. They said it would be $80-100 to replace them. I asked if that was just parts or parts and labor? They said that was total for parts and labor. I had them replace the parts. The total was 175. I asked why the total was that much if they gave me a much lower quote before fixing it. He said that was $80-100 EACH SIDE. But he never disclosed that before i authorized them to fix it. He said total before when quoting, knowing that i was thinking it be the total, and not each side. I find that to be a crook method of business. I insisted they return my old outer tie rod ends back. I took them to my mechanic and they said there was nothing wrong with these tie rod ends.As a side note they stated that my lifetime warranty on my tires bought from Mr Tire does not have any effect because i bought them in the Sayre PA Mr Tire. One more thing to add to the list i guess.I will never return to this or any Mr Tire ever again. They just lie and scheme you to get business. They will change parts on your car that does not need to be fixed to get money. They will quote you a false number just to drum up business. The next time i need tires or an alignment, i am going out of my way to go to another business.

Very knowledgeable, punctual and professional.

Very good customer service.

I always get the best service here and the prices are great. Eric Carlson is a top notch employee. I will continue to come here for all of my car needs. I cant sing their praises enough! Great job as always👍

Absolutely amazing experience. Great staff with a great attitude!!

Thank you all so much.. great service and wonderful sense of humor thanks for the smile on a bad day!

Had an appointment set up a week prior to drop off, truck wasn’t even looked at 2 days later and I had to go pick it up and am bringing it back Tuesday. Hopefully they make it right

Great service. We just moved here and went in asking about all season tires that would work with the snow. They were honest, and actually said that my tires were as good as any of the new tires they could sell me. They also rotated my tires and fixed a sensor at no charge. Mr. Tire will now be the only tire place I deal with. So glad there are still good, honest companies still out there.

Its great

Eric and luke are the best. Thanks always!

I had an excellent experience at this Mr. Tire location especially with an employee named Eric! He was able to accommodate me quickly, and once we realized what the problem was he was able to explain it to me for me to easily understand! The best part was I was in and out so fast! Lastly, the waiting area was very clean something you don’t see in a lot of shops so it was refreshing to see! This shop will definitely be my new go-to!

Fits my schedule and friendly service. They also gave me, without asking, a 20% discount on my alignment. Just had a new tie rod end and ball joint put on, so the alignment was necessary to ensure proper tire ware. Hoping its all good!!!

The customer service is impeccable and they are incredibly knowledgable about cars, contrasted with me who knows nothing. The prices are great and they really want you to be happy with their service. I have been to places that will charge you for the smallest stuff and Mr. Tire seems to value returning customers and customer satisfaction more than charging the pants off of you. As long as I am in this area I will probably always come here for my car servicing.

BEST service center in the area! The ONLY place I trust with my vehicle. I have only AMAZING things to say about this place. Amazing staff, knowledgeable and friendly. Make this your last stop for all of your auto service needs, seriously.

Mr.Tire on County Rt 64 is my go-to tire place, Friendly, Courteous Staff have always taken Great care of us ... Highly Recommended 👍⭐️⭐️⭐️⭐️⭐️

Had good experience with them in the past however today I brought my car in that needed 4 tires balanced and mounted and an alignment. They broke all 4 of my tire pressure sensors off and after calling 2 other shops, I was told by both other shops breaking one might happen but not all 4 they should have had a speciality tool for them. And was told they could replace them 60 a piece both other shops said this was most likely a rookie mistake on their end needless to say I will never be using them again

Staff at Mr. Tire in Elmira was amazing. I priced tires all over the surrounding area and no one could come close to Mr. Tires prices. I will certainly be going back for some of the other services they offer and referring all my family and friends there! Thanks for a great experience.

Very fair. Best tire deals, I found.

By far the best experience when it came to the specific work that I needed done to my truck! Jeff the store manager went above and beyond to make sure my truck was done in a timely manner. His crew got it in and how with the installation of leveling kit, wheels, and tires! Thanks again guys

The manager Jeff is fantastic. He always goes above and beyond to help me out! His staff is great, and I drive a couple hours away just for them to help me! Highly recommend this store, and without a doubt will continue to take my business here!

Amazingly fast! Our tire got punctured by some construction on I86. They got us in and fixed it. Plus they checked all the tires. Total life savers!!! Highly recommend!!

The staff and service at Mr. Tire in Horseheads is second to none. My wife and I needed a ton of work done, and sooner than expected. The recommendations and ability to get the work done on short notice was refreshing and comfortable because of the knowledge and demeanor behind the counter. We have been coming to this store for a while now and will continue to give Mr. Tire our business. I highly recommend their service both here and to whomever I run into that needs vehicle work done.

Had a great day experience today. The staff was very friendly and was in and out in no time at all. Very organized and great service. They also have a children area and which I thought was very convenient and awesome for my son.

Jeff, Eric and Luke are all great at what they do.. 5 star customer service and grade A work done on my vehicles.. highly recommend if youre looking for straight forward automotive assistance. Want a good fair deal check out Mr.tire Horseheads!

Nice clean store, pleasant counterman. I went there to get 110K maintenance quote on my Subaru imprezza. I was surprised to have a reputable local shop beat their price. Often Mr. Tire has pretty good prices.

Friendly and capable staff

Way way over quoted a simple parking brake cable replacement job.

Jeff, Eric and the guys are the best!! They have always taken great care of me and my vehicles! I will always continue to go there!

I am from Wisconsin and drove to horseheads to do a job, and my car broke down while there, went to mr tire and Eric and his crew hooked me up, they stayed a hour and half after closing to get me back on the road. They were great people to have on my side. Thanks again for all your help!🤘

Decent people. Great availability. Pricing is somewhat high but we were able to get work done when we needed it.

Great prices great service. Staff goes above and beyond.

Excellent place to fix issues with your car. I have been going to them for years and never had any problems.

Awesome service, did oil change @ 1/2 hour only, very courteous !

I have all my vehicles serviced here, and have for years. Excellent service, competitive pricing, and the staff are always helpful and informative! I recommend 10/10.

They stayed late to help after another shop messed up my vehicle. They are all around friendly and an amazing company to have work on your vehicle.

Excellent service. Professional, friendly.

If you want your car fixed right, you should take it to your respective dealership for service. Otherwise, you can bring your vehicle here 4 times for the same simple issue and still not have it resolved.Customer service is good.

These guys always help me right away.Update. Since this initial review, again they were my star. Great people, exceptional service. Thanks guys!!!

I Hit a huge pot hole in their parking lot then got my oil changed, the pot hole caused my heat shield too jar loose, and they wanted me too pay twenty dollars too cut it, I refused as I thought it was crazy I had too pay 20$ too make a two sec cut for a problem caused by their lots pot hole! Unfortunately when I cut it off at home, I got in the car too park it, and the heat shield hanging caused my o2 sensor to come on, it losened the wire, or cut it or something not sure yet what it did, I only know my o2 sensor light is now on smh! and the heat shield was hanging from it. All this for an oil change! Im a loyal customer, with a mister tire card, but none of that mattered when it came too making a two second cut for me! Never again! The same pot hole caused my vans belt too Come lose, and I had too replace that I kid you not wife hit it right behind me. we was getting both cars oil changed! At the very least be careful pulling in their parking lot people! They will say sorry for your luck, its not our pot hole! even though its in their lot! Never again!

The staff was awesome and incredibly helpful, friendly and courteous. Went to be a ride for someone else, and ended up getting an inspection in a matter of minutes. Will recommend to others for sure.

Eric and Jeff are Great spent some time with them today and learned alot. Shop was clean. They are always so positive.

If you get a lower quote somewhere else, print it out and bring it in. They will do their best to match or make a better offer. Nice guys all around.

Jeff and Eric are awesome but we do miss Ramon here. Ramon always took care of us with great service and now Eric and Jeff continue to do the same.thanks for the great customer service.

The staff is super friendly. Made time for me to come right in the same day I called to make the appointment!

We had a problem with the emergency brake on our van, so we took it to them and they said it would cost $800. Then we took it back to the man we bought it from because he said he would fix it. And he looked at it and discovered that there was nothing wrong with it. Just a little rust that he cleaned off. The brake is working great now. But, Mr. Tire is a little crooked.

Got me in quickly for an emergency replacement.

Absolutely the best.will go out of their way to take care of a customer.definately the best place to go for tires in the whole area

Fast little pricey nice people

Best place around, car drives better than it has when I bought it in May 2016..4 new tires and alignment +100.00 cheaper than any other place I called !! Thanks guys!!

Great customer service. Jeff always treats his customers right.

Highly recommended! Friendly staff, and always do an excellent job taking care of my vehicle.

Not a Good place to trust your car. Doesnt take responsibility for poor service work. Simple spark plug change. They damaged plugs and only wanted to give another plug after another machanic found their mistake. Pictures of damage plug . They said piston hit plug dont only drive was damage not possible four piston to hit there. Take for car else where

As soon as we walked in the door we know we made the right choice. Walmart refused to install the tires we wanted because it wasnt what was listed on the door .its still my choice. Mr tire gave us what we wanted and needed and went way beyond the call of duty. They were cheaper than competitors in our area fast and courteous . ThanksGuys we are very satisfied, Linda and Robert

Said that I needed work done to my car that I later found out from two other shops that told me there was nothing wrong with what they said I had to fix.

Great prices, knowledgeable staff, fast service. Will keep giving them my business!

Did a fantastic job.

Very friendly and fast. Went above and beyond

Went in to get tires put on. Didnt try to sell me anything I didnt need. Got the job done when they said they would.

Since January Ive had problem after problem arise with my car and after going to numerous places to get quotes and work done, the guys at Mr. Tire are absolutely amazing 🙌 Outstanding customer service and unbeatable prices! New loyal customer for sure 👌 Thanks guys!!!

Always friendly, professional and helpful with questions. Would recommend to friends.

These guys are awesome!!! Great ppl !!!

Great service with reasonable prices!

Amazing experience clean store, and very friendly. They do great work.

Great staff, very kind, helpful and courteous.

Great service as always. Oil change, 30 minutes.

Gave me estimates on things I didnt need. Took my vehicle to 2 other places for eval and both said I didnt need the items Mr.Tire listed.

Outstanding customer service and friendly staff. Point out anything that is very serious nature and gives you a list even if you dont get the work done there.

Always receive great customer service here.

Good great alighnment on my truck

Great people reliable and dependable service would dedefinite recommend

Very friendly and welcoming group of workers, also very knowledgeable with vehicles. They’ve been nothing but helpful to me any time I’ve visited this location.

Great service, and amazing management around the clock.

Great service from Jeff and his crew

Fast service and great work

Fast, Friendly, and Honest. Their prices cant be beat and customer service is phenomenal!

Very rude and not willing to uphold warranties they issue on tires. I will be speaking with their corporate headquarters but if they are anything like their customer service at this location I expect more incivility and deceit. Take your car and your money elsewhere.

Oil change and inspection in a half our. I was glad I didnt have to sit and wait!

Great service and fair prices

Should be mr some tire say they mount 22s all the time waited an hour to have them tell me they cant do it go to youngs

Very friendly, helpful, and courteous.

GREAT SERVICE from Jeff and his crew

Good shop fair prices

The staff is very professional, and the their prices can’t be beet, I will always be a customer of these amazing guys