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Diamond Collision
1525 Lake St, Elmira, NY 14901, United States
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Diamond Collision
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ma
Review №1

Top notch custom paint job on my Harley. The crew took the time to help me in picking the best color and explained the process of all the different coats. They asked if there was any areas that should not be painted (fuel tank sealing areas). They had it done in a week and it turned out better than I could have expected. The color matched exactly what I picked out. The color and clear coat was smoother than glass...no runs, patches, or blemishes anywhere. Again, TOP NOTCH operation at diamond collision. Friendly, family oriented, competitive pricing. Any of my painting needs...Diamond collision is my go to!

Le
Review №2

The crew a Diamond Collision did a very professional job with my 2011 Silverado Rocker replacement, Wheel Flare installation, Im very satisfied, would recommend them to all, Mike Heintzelman

Ca
Review №3

Ive used this body shop twice now, and every time the service is fast and top notch. The communication is great and the quality always exceeds expectations. Jamie, Danny, and Ryan, your skills are top notch! Thank you!

Ri
Review №4

Got ya on the Lake Road just about where the car dealership is at! Nice to drop off parts you have ordered and chit chatting while doing so with the office staff. Always friendly and good to see them!!! Looking forward to seeing you again when I have more parts to deliver!!!

Br
Review №5

Jane and Matt were upfront and honest about the time it would take to fix my vehicle and communicated exceptionally well. The end result was a flawless fix of thousands of dollars of damages to my vehicle.

St
Review №6

Bought car from there lot and son. Engine was bad after two weeks. They offered no help and told me not to come back. They claim to honor veterans on there websites. I served my son is currently serving and it makes me sick people like this profit off claiming to honor vets and being honest.

Re
Review №7

Highly recommend! They were so quick and did a great Job! Not to mention Jean and Matt were super friendly throughout the process.

an
Review №8

Diamond collision did some rust repair for me and did an amazing job. They did what they said they were going to do in the time they said they would for the price they quoted me. The color match was spot on and the repair work was top quality. Could not tell there was ever an issue. Thanks Diamond collision

Ma
Review №9

My deer damage is gone. Great people and great service. Highly recommended!

Sp
Review №10

Diamond Collision was extremely professional and made the unfortunate process of an accident for me pain free. They worked directly with my insurance company, called me with updates, and handled everything for my vehicle and I in a timely fashion. Professional, punctual, and very friendly staff. Highly recommend.

Ma
Review №11

The guys at Diamond collision did a great job with my paint repair. Great family ran business with remarkable customer service. They worked with my insurance company and made the entire process very easy for me. The repair was done on time and looks great. I would highly recommend them.

de
Review №12

Friendly professional service. Top notch work at competitive prices

Sa
Review №13

Just recently had work done on my car and would highly recommend Diamond Collision to anyone who needs any kind of repair done. Everyone I interacted with was kind, honest and personable. My car looks and runs perfect. Couldn’t have asked for anything more. Special thanks to Matt for always going the extra mile to communicate & accommodate with me!

El
Review №14

Very fast service! work was perfect and cant tell anything ever happened!Highly reccommended

Ro
Review №15

I had a very bad accident that did $14,000 in damage to my truck. I took it to Diamond Collision and they took care of every detail and made it look brand new! I highly recommend them to anyone in need of repairs.

De
Review №16

Excellent Customer Service.Very KnowledgeableHighly Recommend Them.

Ja
Review №17

I recently had to have my headlights replaced and my hood latch. Diamond Collision took good care of me. I highly recommend them!

Ke
Review №18

My daughter had a deer run into the side of her car. I choose Diamond and am very happy I did!! Went over the car with me telling me exactly what the estimate would entail. Gave a time frame much shorter then others as well. The people there were great! They even ordered a different mirror for her on their own after the one originally ordered looked old and beaten and not at all like the car!!! I would recommend these guys in a heartbeat!!

Mi
Review №19

Amazing work! Great customer service! So wonderful to deal with. I highly encourage anyone looking for great auto body work to go to Diamond Collision. I can’t believe it, our car looked like brand new off the car lot. Exceeded expectations by far. Thank you Matt, thank you Jane, thank you all for great service!

Au
Review №20

Matt and the whole crew at Diamond Collision worked TIRELESSLY to make my mustang salvageable after hitting a deer and running into a pole. Unfortunately for me, insurance deemed it a total loss. Nonetheless, Matt went to the trouble of cleaning my property out of my car and setting it aside. He also delivered the information regarding the total loss to me personally (Before insurance got around to telling me), and even went up to bat for me against the insurance company to make sure all parties involved, including myself, were pleased with the end result. I will not be bringing my future vehicles anywhere else other than DIAMOND COLLISION!!! They truly went above and beyond

Review №21

The people working at diamond collision are awesome to deal with. The work was excellent. Job was done early, they even did things I didnt expect them to do, like my wash my truck. Would recommend them to anyone that needs body work done.

Ma
Review №22

These guys are awesome. Car got side swiped, and when they were finished you would never know. Car looks like I’m driving it new off the lot. Work was completed in a timely manner and the customer service was great. I would recommend this shop to anybody that needs repairs.

Cr
Review №23

Very friendly people here. A beautiful job done with my car put it back to brand new. They will go to bat for you with your insurance. I give them mad props and thank them for there patience with my insurance company. Thank so much Diamond.

Ki
Review №24

Excellent service. Very professional. Looks great. Would highly recommend.

As
Review №25

Diamond took great care of my car after a minor accident. They are professional, kind and knowledgeable. We very much recommend Diamond!

Co
Review №26

My experience at Diamond Collision was great. They were all extremely friendly and helpful, got me in right away and also were the best price compared to other places I went for estimates and did an amazing job!! I highly recommend

Be
Review №27

Great service great prices respectful employees and professional owners love this place top 3 in Elmira being first out of the 3

mi
Review №28

They did a fantastic job!!! Will definitely be back!!

GW
Review №29

Absolutely hands down the best experience I have had. The receptionist on my initial call was very polite and listened well. When I arrived she was just as pleasant. The guys in the shop came out to great me right away and proceeded to look over my Jeep. They gave me what I felt was a honest estimate and gave me a finished date. They not only did what needed to be done but went the extra mile doing a little more. Thank you!

Ow
Review №30

The best customer service I have ever received. Jeff, Matt and the whole team at Diamond Collision provided us with exceptional service over and over again. 100% recommend them. Definitely go to them for all your servicing needs and repairs. Thanks again for the great service!

La
Review №31

Diamond Collision did a awesome job repairing my daughters bumper. First class all the way from beginning to end.

Na
Review №32

The guys at Diamond Collision are phenomenal!!! I had a van sent down to have three front plate screws filled and blended in. They went above and beyond to repair the holes properly and refined the entire front bumper instead of blending. Perfect quality of work. I know plate screw holes are minor for a collision shop, but they treated me like I was paying them a million bucks. I have the guys at Diamond Collision do all blemish removal work and they never let me down. Best part is the guys are always smiling and willing to be helpful. Thank you guys again for all you do. Keep up the good work.

Je
Review №33

I cannot say enough good things about Diamond Collision! They are amazing! Professional and Friendly service! I highly recommend you use them if you ever need repairs or service done on your vehicle!

Ra
Review №34

We had such a great experience using Diamond Collision. After a traumatic accident resulting in significant damage to our car, Diamond made the whole process of repairs and insurance claims feel like a breeze. Their body work is fantastic, but their customer service is beyond excellent. They were openly communicative and transparent, super friendly and engaged, and very respectful of the trauma we had just experienced. They really went above and beyond all expectations. I absolutely recommend!

Ja
Review №35

The folks at Diamond Collision were fast, professional, and best of all, returned my car looking as good as new. Highly recommend their service.

Br
Review №36

Very good work

Jo
Review №37

I highly recommend the services of Diamond Collision. Their staff of technicians are professional,friendly, knowledgeable, and very accommodating! They did a terrific, expert job repairing my vehicle .

An
Review №38

Id been riding around with a jacked up bumper for a few months until I finally decided to take my car in for much needed work and at a competitive price. I found out about Diamond Collision through a friend. The office and shop area were very clean and the crew was very professional. They assured me that I was in good hands. I received regular updates on the status of my vehicle and their customer service never wavered from start to completion. I was even able to meet with the painter, Norm, who did a f@#king great job on my pearl white tri-coat. If you need auto-body work, go to Diamond Collision!

Ka
Review №39

My car looks beautiful, staff were very professional and responsive to my needs. I was recommended to them from my sister and will definitely recommend this to others.....

Ky
Review №40

Took my truck to them after finding a few defectect in the paint after purchasing it. They got my truck in and got it taken care of. Color match is right on and I have the dodge copper pearl. Thank you to the guys who worked on it.

Sa
Review №41

Very good customer service and pleasant. Very good repair job. Would highly recommend.

Ti
Review №42

I work at a local car dealership and we have these guys do our body work for cars we retail. I recently had a customer back into my car and do some damage to the passenger door and fender. This happened on a Monday, Wednesday I dropped it off and Friday they delivered it back to me. Along with fixing the damage they also buffed my entire car fixing a couple minor scratches. Totally above and behind my expectations. The guy that dropped my car off (Norman) was also the guy that painted it. He was very professional and respectful. Phenomenal job Diamond.

Da
Review №43

Excellent work and service! Great people, would not go anywhere else!

ca
Review №44

Very professional and polite, they know what they’re talking about and do outstanding work. 10/10 would recommend

Ma
Review №45

This is a great Auto body shop. The car looks fantastic and customer service could not have been any better.

Cr
Review №46

Amazing work done in little time. Great customer service. I will continue to go here for my car.

ma
Review №47

Great place with great people!!! Never disappoint when we come in for work on our car!!! Thank you!!!! Merry christmas!!!

an
Review №48

They fixed our 2018 Chevy suburban that wife hit a deer with. Amazing fast turn around, and amazing quality work!

Ra
Review №49

This place is absoluty amazing they have gone above and behind to help with my Jeep for a broken Window and rear bumper and lift gate theyre wonderful the whole staff does an incredible job and i wouldnt go anywhere else come here for any car repair :)

Du
Review №50

Did a great job on my motorcycle tank.

Ja
Review №51

Great work and great prices!!

Sh
Review №52

Great service!!! Thank you guys!

Ja
Review №53

Did above and beyond what I expected !!!

Information
25 Photos
53 Comments
5 Rating
  • Address:1525 Lake St, Elmira, NY 14901, United States
  • Site:https://diamondcollision.com/
  • Phone:+1 607-398-2045
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
  • Painting
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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