Excellent customer service! He was extremely patient and professional as we had to keep changing our delivery date! Would highly recommend
Great experience. I got the adjustable foundation I wanted and saved a few bucks over the competitor. Denise was terrific.
A+ Quick, friendly, and easy salesperson. Great communication. Delivery guys were prompt and polite. Great experience all around.
So glad I visited American Mattress for my new purchase. Great selection and assistance, thank you Denise!
Leo your manager. Is a great day. Good service. Your former employee.
Larry M. was very helpful. He took his time answering all our questions.He helped us make a great decision.
Larry did a great job showing us and telling exactly what we needed.
Mohammed was very nice and helpful, though I found the selection of firm mattresses to be kind of slim. I hope the Biltmore we bought works out!
Denise is a very nice sales manager
We went to American Mattress and the sales lady was very helpful and showed us great beds that met our budget. I would go back again.
I keep coming back to American mattress for the past 20 years because the Sales Rep always know exactly how to guide me the the mattress that we adore! Thank you!
Denise was very helpful and informative.
What a great experience. Denise was the perfect saleswoman for me. She listened and showed me exactly what I was looking for. I was in on Saturday and sleeping on my new bed on Monday. I was in and out in a short period of time so I got to enjoy the beautiful weather we had that day. This IS the place to go when youre looking for your new bed, you wont regret it. Thanks Denise.
I was in and out with exactly what I wanted. Totally painless!
We had an excellent experience at this family owned mattress shop! The sales manager was extremely knowledgeable, helping to pick the best mattress for our needs. We even found an amazing headboard for an excellent price! We shopped there for a futon, now our bed, and will be back in the future!!
Had a great experience at this location, Denise was very knowledgeable about the product lines. Only showed us mattresses based on our specifications and budget. I recommend this location to anyone needing a mattress you will not be disappointed, Thank you Denise.
The store on Kingery was the first one I visited during my search for a mattress set. After checking out other stores, I returned to this one for the purchase. The sales person there was very knowledgeable, helpful, and friendly. The right mattress at the right price was what she found for me and that was also a reason for the purchase. Delivery was within my time needs and quickly installed by the guys.
Excellent service. Denise is awesome. Not pushy but very helpful and patientWill wecomend your company and she represents your company very well.thnx Denise cannot wait to get our new mattress. 5 stars for her!!!🌞🌞
Sales rep was helpful in picking out a perfect mattress. Didn’t give 5 stars because when we received the mattress it was sunk down in a section as if it was a store display which made me believe it was used or improperly stored in their warehouse. Thankfully They did replace the bed
It was a great visit the sales person was so nice and understanding and he tried to help us find the best mattress at our price point and he was so respectful and helpful. I will purchase from here in the future and recommend this store to all my family and friends
Edit: My mattress was finally replaced, but I had to do a lot of calling and asking what was going on to get the process completed. I did have to contact both the local store and corporate headquarters multiple times to get everything set up.Good luck getting them to acknowledge a warranty issue or replace a mattress under warranty. I have been trying to call their corporate headquarters after having my local store fail to contact me back, and I have been hung up on several times. Sometimes my call is picked up and immediately hung up (I can hear someone pick up the receiver and set it back down), and sometimes left on hold for 10 minutes plus before being hung up on. This is after I have followed their procedures and paid $60 to have a mattress inspector come out to my home. The entire process has been more than three months now, and I am stuck with a 2 year old mattress that has an entire side that failed.
Denise was very patient and helpful and knowledgeable.
Excellent service & awesome beds!!Best place to get a mattress!
I called the store looking for help and got Tom on the phone. Tom was very helpful, honest,.and answered all my questions. Thank you Tom for your truely exceptional help and service. You are a true asset to this company.
I bought a Serta mattress from this location. Our sales rep was very helpful and very knowledgeable. Would highly recommend buying a mattress from this store!
Fair prices good service cant complain really
Denise was a patient and trusted resource and prices reasonable.
Denise was the best. She answered all of my questions.
Very nice agent and easy to order
Experience was quick and painless!
If your not talking to Garrett the store manager your doing yourself a disservice. He helped me and my family find all of our beds. Thanks bud!
Sales person was very informative and answered all my questions. I was very pleased with the service I received.