Large selection, professional service, and affordable pricing.
I would give this organisation a 10/10. They were on time and did a quality job. Dave was very professional and did an excellent job. If you need your carpet put in, definitely use these people. Pleased with the outcome! Will be using them again
The installation went very well, the installers where on time, professional, and the hardwood is high quality. i have had the flooring for about 4 months now is in perfect condition, and have no complaints. I would highly recommend Dependable Carpet & Flooring and will be definitely be using the services in the future
Dependable Carpet and Flooring (Tom & Monique Munson) were an absolute pleasure to work with. From the consultation to the installation, everything went amazing & smooth. The owners, Tom & Monique are very knowledgeable about flooring, options, and was a no pressure, no gimmicks kind of company, and the utmost professional. Tom took his time asking questions, trying to figure out what we really needed and then began to give us options that best suited our particular needs. In our case, the dogs had basically destroyed the carpeting throughout the house. The installers (Dave & Damion) were very efficient, meticulous and professional. All debris was cleaned up & the house was left very neat & tidy. I cant say enough great things about the incredible customer service we received from the beginning of the job to the end. I know if I ever need any more tile, floor, or carpet work done in the future, I will be calling Tom & Monique and Dependable Carpet. I highly recommend them!
It was an easy and quick process. they showed me what what was best for me, with having 3 kids and two dogs i needed to find something that would last and was in the budget. i would highly recommend them to anyone, great customer service, and great end product
High quality carpet with great customer service. They where on time, respectful, and provided a clean and professional installation. highly recommend!
How ironic their name starts with DEPENDABLE! I had flooring done in October 2016 and by February 2017 the flooring had begun to lift. After several unanswered phone calls I received a text message from the owner Tom that he would set up service within the next week to 10 days. That was on 3/24/17. never heard back again. Once again I called and was told they were planning on coming out that afternoon but the installers wife was in surgery so they couldnt make it. Tom said he would call me back later that day to reschedule. Never heard back. I have now filed a complaint with the Better business Bureau and am awaiting an outcome. POOR CUSTOMER SERVICE, POOR COMMUNICATION, POOR QUALITY INSTALL
Had hard wood refinished, and carpet installed. I paid deposit on a credit card. When job was complete by their standards they took it upon them self to charge my credit card again. They apparently kept my credit card info. for future use. Carpet came out fine (very happy with that), The hardwood fl was not to my satisfaction. When I contacted him he said he would be back out on Thursday to take a look. Never heard from him again.
10/10 ! the contractors did an amazing job and was worth every penny