Tony was very accommodating and patient. He listened to our specific requests and directed us to 3 appropriate options then gave us time to make a decision. He very clearly explained delivery and the add on options. Excellent experience overall.
Computerized system aids in determining type of mattress suitable for sleeping. Nice selection of good pillows. Tony answered all my questions; he was courteous. Great customer service.
Tony is very helpful and professional in helping us choose the right mattress. He tried his best to give us the best offer! Highly recommend! Thank you very much!
Tony was fantastic! The whole process was so simple, no pressure, and very smooth! I highly recommend coming to see Tony for any mattress needs, he got me an incredible deal on the perfect mattress!
Tony was very helpful when purchasing my box spring. The process was very smooth and easy. He answered all my questions. I highly recommend.
Tony sold me a mattress he is great i got the perfect mattress
I had the immense honor of meeting Tony today. His attention to detail and level of customer service are simply unparalleled.If you are in the market for a new mattress, do not hesitate to visit this location. Stop by and see Tony...he is phenomenal 🤗
Tony our sales rep was very knowledgeable in our search for a new mattress. He showed us many options and helped us find the right mattress. Tony was a pleasure to work with . Our new mattress was delivered within 2 days . Tony called to make sure everything went well with delivery and were satisfied with our purchase. Very good customer service with sales and delivery at Mattress Warehouse of Ellicott City .
Tony was a great help! We were in and out in 30 minutes with a great mattress.He even added a friends and family discount to help us out on the price. So grateful for his expertise!
Tony was very knowledgeable and patient as we tried multiple mattresses that he recommended for our sleep patterns. This is the place to go if you personal service - ask for Tony!!
Tony was very pleasant, I was able get exactly what I wanted and didn’t pressure me into getting anymore.
Tony did an excellent job helping us find our twin club Serta mattresses and the matching adjustable bases.
Tony was very helpful and great and pleasant and Provided great service to my partner and I in terms of getting the right mattress and box spring and helped us out with a great price also. Thank u and much appreciated.
Tony gave me and my husband a great deal on our first mattress today!
I went to buy a mattress and Mr. Tony helped me the whole process.Mr. Tony was very pleasant and he knows how to treat people, that’s a PLUS .
Tony is Extremely Professional, Always helpful and knowledgeable.. I definitely recommend this location!!! Awesome Service and Prices!!!!
Tony was great. He knew exactly what he was talking about and gave us all the information we needed to make an informed decision.
I was nervous about embarking on my first ever new mattress-buying adventure, but Tony made it super easy and simple. We left having chosen a perfect mattress at an excellent price. A very good experience!
Corey had great customer service as well as is knowledgeable in the many types of mattresses
Tony was excellent in getting me a good deal. I will always go back and refer others to do same.
Tony was very helpful and knowledgeable! Very pleasant experience! I purchased a wonderful mattress!
Had a wonderful experience at Mattress Warehouse. Tony was great to work with and helped me find a great mattress. Would definitely recommend shopping here!
Tony was very patient with us as we tried to find the right mattress for my shoulder pressure issues. We never felt pressured into buying something more than we wanted and get got us a great deal. Would definitely recommend you see him at the store.
Tony was awesome. Great time and care was given to me in my search for a new mattress. Very knowledgeable and not pushy. Let me try as many models as i wanted (5) until I found the perfect one. Cant go wrong with the Tempur Pedic Adapt. Thanks, Tony. Appreciate the service and care. Highly recommend.
I really enjoyed the service in the store. Tony was great and patient and explained very clearly and found the best match mattress for us.
Tony was amazing. He helped us pick the perfect bed and the perfect price.
Tony was a great salesman! Helped our family find two separate items on two visits and explained everything very well.
Tony was a great help! He made the process of finding a new mattress super simple and easy!
Tony was patient, very helpful, and got me a great deal delivered quickly.
Tony was kind, patient, and got us just the mattress we needed within our price range. The delivery was quick and professional. We are happy with the experience!
Tony was incredibly helpful. We were able to get 2 twin mattresses with a solid deal. Delivery was the next day.
We found a great bed that actually met both me and my wife’s needs (not an easy task). They have some cool, new-agey software technology in the store that helps you pick out your mattress. The sales associate, Tony, was extremely helpful!!!
Great service from Tony! Very helpful & knowledgeable without trying to up-sell me or pressure me into buying something more expensive than I wanted. Delivery scheduled within the next couple of days which is great. I would recommend going here.
Tony the sales person, was great, best customer service Ive had in a long time
Tony was terrific. He was courteous, knowledgeable, and service-oriented. He gave us a great deal, too. We know because we shopped. I recommend Tony and Mattress Warehouse for a new mattress.
Tony was a great help! He pointed us right to what we needed and we were in and out in less than 20 minutes.
Tony was great in finding the selection right for me.
I had an awesome experience here! I recommend asking for Tony he will set you up with the perfect mattress for the right price!
Tony was a great help with a new mattress and adjustable base.
Tony gave us a great review of mattresses, helping us pick out the best option suitable for our needs. He was very patient and knowledgeable. Definitely recommend this store & Tony.
In January 2021, my son and I went shopping for a California King bed. Not knowing where to begin, we stopped by local Mattress Warehouse and got linked up with their sales rep Tony. Tony’s product knowledge was excellent - he was very informative and helpful - we went ahead and accepted Tony’s offer on the spot. Definitely recommend!
Tony Moses was knowledgeable, professional, and took the time to explain the products and their differences. His patience in answering questions, in addition to finding the perfect mattress, was key to us making the decision to purchase. This was a very pleasant experience!
They have a great selection of mattresses and our salesman Tony was extremely helpful in getting us the perfect mattress. Definitely recommend!
I called and spoke with Tony on the phone prior to going to the store He was very helpful and gave me the additional information that I requested I told him I would be able to meet with him sometime that weekend. When we walked in the store, he was able to show us several different mattresses in line with what we were looking for and in the price range as well. He also advised us about the construction of the mattresses and explained the warranties. We ended up purchasing our mattress and it was delivered the day it was promised with no incident. Tony followed up the same day to make sure it was delivered and that everything was okay. We are very happy and KUDOS to Tony for a job well done!!!!
From start to finish, this transaction was a breeze. Tony was helpful in finding a mattress that seemed to work for my needs, and a time frame that worked for delivery. He explained the options available to remove bedding, too. The delivery team was prompt, professional, and respectful of property in delivering the mattress. We were scheduled within a 3-hour window, but the delivery team also called to give a heads up when they were about 10 minutes away. Tony followed up after delivery to make sure everything was in order.
Tony went above and beyond helping me find the perfect mattress for my lower back. He didn’t pressure me at all and was helpful when i decided to switch to a different mattress last minute. My mom decided to get a mattress too even though she wasn’t planning on one but she tried a couple and felt a difference that she decided to get one too. If you ever go to Mattress warehouse, ask for Tony.. best customer service you can get hands down!!
Dee and Tony are both knowledgeable and most of all two concern professional sales representatives. They want their customers to really be pleased with the mattress they choose. Dees favorite saying is lay down on the mattress you like for as long as you want and get familiar with it. Thanks Dee and Tony.
Tony went above and beyond to help me when purchasing a mattress for my son. I really appreciated that he did not pressure me into making a purchase, he shared his knowledge and left it to me to make the decision. He even put the mattress on my car roof and tied it up for me. I so appreciate his character!
Tony showed excellent customer service. He made purchasing the mattress very easy. He was able to multitask between 2 and 3 customers easily.
Tony was very helpful and efficient. Tony worked with us to make sure we were getting what we wanted. Delivery was also good - I was quoted a time from 9:30am-11am. They arrived near 9:30 and set everything up. After the set up Tony called to verify if the delivery had been made. I will definitely refer customers to this location....Thank you!
Service was great. Tony gave us the right price! Delivery was quick and easy
Tony was so very helpful in showing us the best mattresses for our needs and getting us the best price. He was honest and fair and worked within our budget. I highly recommend him and thank him for his service!
I walked in looking to just try a few mattresses to see if I could find a cheaper mattress that I liked as much as a Purple mattress. Tony was extremely helpful in helping me find something that was good for me. I think he probably has very good intuition. He suggested a memory foam floor sample (Bed Gear) after I tried a few hybrid mattresses and it was wonderful. Thanks Tony. :)
We were updating the bedrooms, including new mattresses, and we keep going back to Mattress Warehouse because of the great service we get here. Today we met Lauren. She is very knowledgeable about all things sleep-related and after she listened to what we wanted in a mattress, she recommended a few with different features for us to try. She helped us choose the perfect mattress and now we are looking forward to better sleep. Thanks Lauren!
Tony was excellent! He helped us find the perfect mattress. He was very knowledgeable and helpful throughout the whole process! Definitely would recommend Mattress Warehouse in Ellicott City and make sure to ask for Tony!
Tony was very professional,and knowledgeable. He helped us through the process and made the purchase painless. Great service.
Tony was awesome! He was very helpful and didn’t try to upswell us on anything. Prompt with helping us find exactly what we asked for!
We had to bring our kids with us to shop for new mattress. UGH! But Tony was very knowledgeable, patient and kind. Great experience!
I have had a wonderfully pleasant and helpful experience with a salesman named Tony today while purchasing my mattress. No pressure and took his time explaining all the options. Do not hesitate to visit this mattress store snd ask for Tony!
Dee was very knowledgeable and so friendly. She made me feel comfortable and explained everything thoroughly. I also felt very comfortable with the covers and cleaning that was used.
Tony was great. He listened and didn’t pressure us into making a purchase. In the end we got a great deal.
Tony did a great job getting us set up with our new mattress from Nectar. We are very excited!! It was a pleasure doing business with Tony and mattress warehouse!!
I was so happy to be assisted by Mr. Tony at Mattress Warehouse in Chatham shopping mall in Ellicott City. Tony is very knowledgeable, very welcoming, and his professional experience guided to choose the better mattress for my daughter. Thank you Tony! Deserves 10 stars!
Tony was very courteous. He practiced social distance. He provided great information, double checked the order, and I feel I got a great deal. He was knowledgeable about the mattress and the importance of the right mattress and sleep. Tony is an asset the the store.
Efficient, helpful experience here with Tony. He was super knowledgeable and helped us stay within budget. He informed us about options without being too pushy with trying to sell us extra things that we didn’t want.
Nice Quick and easy process
This was quick and easy. great service. Tony was awesome helping us find what we needed!
Tony was very helpful. Made sure that I found the perfect match bed wise. Very nice worker
Bought two mattresses here. So comfortable. Delivered quickly. Tony Moses helped us select the perfect firmness.
Tony was very helpful and great customer service on January 2 at time of layaway purchase. Today Dee was wonderful helping me and has great customer service!
Tony was a great help!
All aspects of our purchase at Mattress Warehouse were positive. Tony was a very helpful salesperson who never pushed and was very respectful. The delivery was exactly as he said. Prompt, professional and fast! 10/10.
Worked with Dee to find a good mattress for our needs. The store uses good Covid protocols. I was able to try several mattress and learned about the different constructions and materials. The delivery was smooth, on time, and efficient. I did not even know that store existed as it is hidden in the strip shopping center. It was good value for what we purchased and would purchase from there again.
Tony was absolutely great. We came in knowing we wanted to get the nectar mattress and he tried his best to get us the best possible deal he could.
Purchased a new mattress and base. Tony made the process very easy. Great customer service.
Tony was super helpful and friendly.
Just left Msttress Warehouse in Chatham Mall. Tony was my salesperson. He was kind and extremely helpful and detail oriented.
From walking in the door Tony was very helpful and efficient. We sampled some mattresses and was to make a selection on the same day. Tony worked with us to make sure we were getting what we wanted. Delivery was a breeze, I was quoted a time from 8:30am-11am. They arrived at 8:38 and set everything up. After the set up Tony called to verify if the delivery had been made. I will definitely refer customers to this location....Thank you again!
Tony was an excellent salesman who helped us select a mattress that fit our needs and budget. He didnt try to pressure us to buy something more expensive. Delivery was on schedule and the workers were polite and quick.
Tony was extremely helpful with the purchase of our little girls first big bed. Couldnt be happier. This is the second bed weve purchased from this location and wont be the last.
Loved our shopping trip here! Dee was an incredible sales associate, not too pushy but just informative enough! We bought our mattress the same day we went it.
Tony was terrific! I didnt have alot of time and he was quick, efficient and thorough. He helped me get the right bed!! Delivery was very quick. I highly recommend you visit Tony at the store in Ellicott City!
Outstanding in store experience, Tony was my sales person, very pleasant, knowledgeable, not trying to simply up-sell Took all the time needed to help make a informed decision but not high pressure or a time waster. Very highly recommend. The store was very clean and professional, very pleased with my purchase based on a informed decision.
Tony was super helpful. Nice place. Clean and friendly.
Tony was very helpful and we got the mattress we wanted. We are very satisfied and would buy from here again
Tony is amazing! Great costumer service and very happy with my purchase. Will definitely come back for any future mattress purchase.
Fantastic customer service. Buying a mattress can be frustrating and Tony made it simple but accurate. We love our new mattress.
Tony Help me out greatly today .
Tony was very helpful and made the process very easy. They had a good selection of mattresses!
Great experience. Tony provided excellent service. Got a great price and was unbelievably offered delivery the next day at no charge.I will be back!
Went looking for a new mattress and was greeted by Dee. She was very helpful and explained each mattress down to coils. We were given a shield to put down before we laid on each mattress and Dee cleaned everything. Great service and we walked away with a new mattress.
Tony was knowledgeable and friendly. He made buying a mattress a pleasant experience.
Tony was excellent listened and provided expert guidance. Thank you!
Purchased a Serta IDirections X series hybrid mattress from Tony. Tony gave me a wonderful price on my mattress. Tony offered me a sanitary pillow cover and mattress cover to lay on for safety in this Covid environment. He offered good customer service, the store is very clean, and we didn’t spend time haggling over the price like a car dealership. Come to Ellicott city and tell Tony I sent you
Purchased a King size hybrid mattress recently and Tony was very helpful. Mattress Warehouse in Ellicott City made it easy for me to focus on the right type of mattress and make a great decision. Thank you!
Good customer service. Not a pushy salesman. Explained mattress differences & quality. I feel I received good quality mattress & good customer service.
Very clean and attentive. Patient personnel attending to needs. Dee is a well mannered sales personnel. Polite and patient.
Clean Location. Met Tony, he was very supportive, welcoming and polite. Bought 2 pillows after trying many pillows.
Tony was great and helped us pick out a mattress that felt amazing
Tony was phenomenal, knowledgeable and patient. We love our new mattress!! Thank you Tony