I enjoy doing business here. Very friendly, knowledgeable people to work with. Have done most of my home improvements over the last 4 years using Knudsons.
Start with a hello and you might find... The customer service is really good, yard crew and lumber desk is helpful. The lumber yard can handle your construction needs. Some things are going to be special order.They carry a broad inventory for home maintenance and repair, typical of a Do it Best hardware.
Eric was exactly the type of person i wanted to deal with. He didn’t make me feel like i was not smart enough to shop at knudsen. Anyone can shop there! Thanks Eric!!
Clean store 👌. Friendly staff and helpful. For both truckers and contractors and customers there is a restroom in the yard by the sheds.
Great place, staff was respectful and helpful especially ERIC.
Great staff and selection
I will start by saying full disclosure 3 years or so ago I did work here, so my review now is based on my last year of experiences shopping here with only one or two who know me.The sales people just dont try anymore. Whenever I have called to place an order for pickup I have been told they cant do that over the phone. Once I explain I have an active account they typically will oblige to a degree. Multiple times I have had to call for friends looking to get things because the sales people did not know what they were asking for. When I am in the store and looking for a product that we use to carry, not sure they do now, the sales people will put all of 2 seconds into looking and then refer me elsewhere.Back when I worked there, Marty, Kari, Trista, Blake, Jack and Nikki would stop at nothing to answer the question and get the sale. I guess what I am saying that while most product inventory is up the customer service is no better than anywhere else in town and in many ways worse. I feel more at home shopping at ranch and home now then a store I use to work at...Update:After reflecting on my previous review I have bumped the rating to 3 stars. I did this after considering 5 visits after my original. I factored inventory and stocking levels of product as well as the encounters with staff.
Good customer service, good product selection, and and great location here in eburg...what more can you ask for?
Appreciate their business hours and their range of products. Ive always had good customer service.
My family has been using Knudsons since my grandfather built his house in the late 60s. Theyve always had what we need or were able to get it, be it good lumber, tools, or fasteners.
Nice people, but if you intend to spend over $400 its best to drive to the big box in Yakima.
Great choice of items and materials. Customer Service is fantastic.
Great service and friendly folks
Always excellent service!
You have to be a complete fool to buy lumber here way overpriced, just a complete scam plain and simple.....
All your needs for building ...
Good hardware store great service friendly staff.
I am a would-be do-it-yourselfer who often gets in over my head. At times I dont even know what to call the gizmo I want to find, or even if there IS one! These folks are great! They help me look through their extensive shelves, and if I cant find exactly what Im looking for, they suggest other ways that I might complete my project. The guys out back will cut lumber for me so I can get in my car, and they will even help me pick out the best pieces! I couldnt have built my pergola without them!
Excellent place for lumber and common tools. Entire staff is amazingly helpful and prices are reasonable. Ive been happy with the quality of lumber which appears to be a grade above what is found in the big box stores.
Bought over $2000 worth of bricks for a home project when I went back to return two of them that were casted larger then the rest they wanted me to get into my vehicle after waiting in line drop them off in the back, get a piece of paper, drive back in, wait in line a second time and process a return that needed a manager to do it for $6. Way to make something simple very complicated and a waste of my time.
Great customer service and also so helpful. Ordered a new storm door. Everyone is so helpful and cheerful.
Excellent customer service!
Great service.
As a new resident of Ellensburg I had to find my go-to places for goods and services. Ive been very pleased with my experiences at Knudson Lumber. I can almost always get what I need for all sort of home projects and the staff has been excellent in their customer service. I say this from the standpoint of having worked several years in retail hardware.
Good Service 👍😊
Went in to shop for trim for my house, was In For over a half an hour and didnt have a single employee greet us or offer help.
Staff is always very helpful and friendly! Nearly every time I buy lumber, someone offers to hold the door for me. Its the little things. :)
The young lady at counter was very helpful and provided great service.
Great staff and really good selection of products.
Fast and friendly service cleanest yard i have ever seen.
Good service, good people, thanks & Im happy to have you here in Elllensburg.
Pretty good selection of building supplies, very helpful staff. Definitely NOT the most affordable place to go.
Prices are very high . Check around
Ikea project. Broke a bolt. Learned that its called a Carriage Bolt. Helpful staff. Thanks!
Great gal at counter, prices ok. Did not like signing a fn waiver, to be in the yard. I dont think that it would acually help in a injury lawsuit. I just dont like it.
Very good service just a little pricey.
Great local business! Excellent service and nice people.
I like the store alot.very helpful, and friendly.
Nice friendly place, easy to shop and lots of help.
The staff is always extremely helpful and knowledgeable.
Dont waste your time, the people who work there are dumber than a box of rocks....
Great staff to assist you in any way
Very nice staff, with a decent selection. Tools are fairly priced, but the lumber is a bit overpriced.
Love the new parking area, same great store.
Amazing staff, great variety and value for dollar.
Very friendly. Very helpful, good assortment.
Great selection. Cust oil merger service is over the top of you ask for assistance
Heard a boss yelling and cussing at an employee while he was getting lumber. I no longer shop here, Home Depot is cheaper anyways.
Doesn’t cut lumber only sells it. That’s weak service.
Very rude people here. Will not go again.
Great lumber store great service
Helpful staff
Great people and great product
Great people and products to work with!!!
Very helpful.
Helpful and pleasant
If they dont have it they will get it!
Picked up some 2X10.
They have many things for the builder